VISER X

BACKGROUND

Please describe your company and your position there.

ACE Advisory grew from a vision to create a world-class outsourcing and professional services firm that could service clients across the world and in Bangladesh. Started by two dynamic individuals, the firm has in almost a decade of operations, established a branch which is associated with high quality professional services and in-depth insight into regulatory matters.

Led by some of best minds in accounting, payroll, tax and consulting, ACE Advisory employs people with a diverse range of skills working collaboratively to put the client first. Our people are encouraged to think beyond the obvious and combines strategic thinking, innovative technology and rigorous research methods to provide advice that doesn't just solve problems but takes developments to the next level.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X, and what were your goals?

Our website was created 10 years ago but needed upgradation. Since we did not have an in-house team we went to ViserX to update our website and also optimize for SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about ViserX from a professional source and deciding factors were the professional approach, good understanding of our needs and pro-active approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work includes updating website code, design and content to ensure SEO compliance, keyword assessment and management, and regular website support services.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, a SEO analyst, a web developer and design consultants.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic and raking increased exponentially since the account was handed over to ViserX. General feedback was also that it was a much nicer website than before. We received significant leads through the site since Jan 2021.

Describe their project management style, including communication tools and timeliness.

Project management was done pro-actively through a WhatsApp group and a Google Sheets tracker. Weekly conference calls ensure regular updates and monthly SEO meetings gave us insight into the progress of the SEO work.

What did you find most impressive or unique about this company?

- Support at all hours. - Design taste is excellent. - Their ability to understand our business is great

Are there any areas for improvement or something they could have done differently?

Not till now.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Xubisoft. We are providing software development services to worldwide clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X, and what were your goals?

We hired VISER X for developing a web application to manage our projects online. Our goal was to bring automation in our tasks.

SOLUTION

How did you select VISER X and what were the deciding factors?

We heard about VISER X from one of our friends. Deciding factors were their positive reviews, past projects and dedication of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

VISER X did everything from Scratch. First of all they showed us the Sprints, then they completed UI-UX design, once we approved, they started developing the whole project. They used Laravel as backend and jQuery at fronend along with tailwind css.

How many people from the vendor's team worked with you, and what were their positions?

1 dedicated project manager, 2 laravel developers, 1 frontend developer, 1 UI-UX designer and 1 QA engineer worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the outcome. There were small bugs which they fixe over time. Their after development service is very good.

Describe their project management style, including communication tools and timelines.

They are boss at communication. We used Slack to communicate. After every Sprint they set meeting with us to show the progress of work.

What did you find most impressive or unique about this company?

They used an agile methodology to complete the project which was very impressive.

Are there any areas for improvement or something they could have done differently?

They couldn't meet the project deadline, they took 1 month extra to complete the project. Though we were responsible slightly here. We were not able to provide them feedback on time which delayed the project.

BACKGROUND

Please describe your company and your position there.

Khaas Food is an e-commerce platform coupled with a chain of brick-and-mortar stores for safe and pure foods in Bangladesh. In a country of more than 160 million people, safe food is definitely a priority for both the current and future generations and that is where our food platform comes in.

We would like to ensure healthy & happy life by providing wholesome quality food, quick delivery service and excellent shopping experience. By ensuring healthy life, we would like to make our consumers smile. I am working as Head of Growth.

I ensure the growth of business through corporate affairs - external and internal, investment analysis, Finding opportunities and building strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X?

We hired VISER X for some digital marketing services like Search engine optimization, Social media marketing, PPC Ad, Website conversion optimization and ecommerce site management.

What were your goals for this project?

Our goal for the project is to continuously increase the targeted traffic to the site through organic and paid methods. At the same time, we wanted to give our customer a better experience within the website through speed optimzation, UX optimization etc.

SOLUTION

How did you select VISER X?

In Bangladesh, VISER X is doing good as a digital marketing agency. We heard their name from our other business owners to which VISER X provided service.

So, we shortlisted 3 companies, did meeting with them and finally took decision to work with VISER X as their presentation, experience, knowledge everything was better than other two.

Describe the project in detail.

We started with website management service. VISER X is maintaining everything properly. After getting this service properly, we assigned them to work for generating traffic to our website.

Then they started providing SEO services for our website and came our with excellent result. Besides this we got services of PPC ad management and social media marketing.

What was the team composition?

We communicated first with their web development team, a key account manager handled the whole process. Inside their theam, their web developers worked in the project.

While availing digital marketing services, we communicated directly with the head of digital marketing. Our team worked with their SEO Team Leader, One social media manager and their head of content writing team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, after their work our website got a very smooth and fast platform for better user experience. They optimized the speed a lot. Besides this, they worked for conversion optimization and it worked dramatically.

Besides this, they handles social media marketing in such a way which increases our brand exposures.

How effective was the workflow between your team and theirs?

They were good at work, but I found it little slow because of synchronization of work among different teams. Overall, they are very much knowledgeable and their experience level is very high.

They know what they are doing and implements everything perfectly. The best thing is, they maintained transparency in every aspect of their work.

What did you find most impressive about this company?

I like the way they maintained the digital marketing strategies and implemented them. They explained everything upfront and made us understand what they will do, what could be the result and how we will measure things. We never got such thing in any other agency.

Are there any areas for improvement?

They can improve their reporting system, they send report once a month. If they could send report every week, it would help us to track the work easily.

BACKGROUND

Please describe your company and your position there.

I'm a Head of Ideas of a multinational company Impact+.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X?

We needed an agency to finish some important projects over the time. We got some reference about Viser X and got interest to hire them.

What were your goals for this project?

Goal was to get a user friendly and conversion optimized web design where customer will feel safe and interest to engage.

SOLUTION

How did you select VISER X?

We contacted them first, then they sent us a proposal. After some negotiation we came into final decision and selected VISER X. We contacted 3 service providers and found VISER X's proposal reasonable and promising.

Describe the project in detail.

It is an online educational platform with social media features. VISER X did the UX design of the website and mobile app.

What was the team composition?

From our end, me along with my support team made all communications with VISER X. We provided them detail instruction along with some specifications. After that, they started brainstorming and showed us some ideas.

Then we finalized one design and started work. Throughout the whole project time, we made a lot of revisions. We are happy with the overall service.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

VISER X provided a design exactly what we were expecting. Our main focus was to get a conversion optimized website. VISER X designed it perfectly. We tested it in many ways and we are happy with it.

How effective was the workflow between your team and theirs?

Workflow was good. We did weekly meeting for the updates. After every month, there was a decision maker's level meeting. All these things helped us to maintain the quality.

What did you find most impressive about this company?

They are very much professional. They discussed everything upfront and every time we requested for revision, they did it as fast as possible. The best part is they didn't keep any communication gap.

Are there any areas for improvement?

While brainstorming, they took longer time. I think it made us little impatience. They can work on it to minimize their required time.

BACKGROUND

Please describe your company and your position there.

We have been working together for some SEO-related projects during that time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X, and what were your goals?

The projects were not easy to fulfill but yet we're able to have the best results we could ever have.

SOLUTION

How did you select VISER X and what were the deciding factors?

VISER X had been introduced to me by a friend. And this company was really that good.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had a lot of interrelated things to handle at that time. SEO, UX-UI designs, and the like. It was an amazing work journey for us.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 SEO specialists working with us that time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were fantastic. Thus, VISER X is a reliable firm.

Describe their project management style, including communication tools and timelines.

The team of VISER X was really amazing. No complaint despite the fact that we encountered some little issues but then everything went great and fine.

What did you find most impressive or unique about this company?

Their level of professionalism and dedication is unmatched.

Are there any areas for improvement or something they could have done differently?

When it comes to ideas implementation and the enhancement of ideas, they're all great in this aspect.

BACKGROUND

Please describe your company and your position there.

DianaHost, a reputed IT company, Member of BASIS, eCAB & BDHPA in Bangladesh ICT sector. DianHost team is currently working with Own portal, e-Commerce, Web development, SMS Gateways & Other Apps. DianaHost providing E-Commerce, Web Development, Digital Marketing, SMS Gateway, Hosting Space, Domain Registrations, Software development and Graphic Design Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X?

We were looking forward to a company to do our SEO job as we were expanding overseas.

What were your goals for this project?

• To get our targeted keyword and strategy to reach overseas clients

SOLUTION

How did you select VISER X?

We get the best support and service from VISER X we are really happy and appreciate their solution.

Describe the scope of their work in detail.

We gave them to do a study about Bhutan, Srilanka, and Nepal market they have done a really great job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the start of the project, their staff was dedicated to us and I really loved it.

How effective was the workflow between your team and theirs?

The workflow was really amazing. Viser X team is really very cooperative and we appreciate it.

What did you find most impressive about this company?

I have found the CEO Mr. Faisal has an amazing personality. He takes care of our project from his busy schedule and I loved this and I loved how he takes care of his clients.

Are there any areas for improvement?

They are doing really great for now. They can open a call center hotline number so that we can talk when our Account manager is on leave.

BACKGROUND

Please describe your company and position.

 I am the Founder & CEO of a dental company 

Describe what your company does in a single sentence.

We are a state-of-the-art dental clinic chain with clinics in central areas of Oslo. We are located at Nationaltheatret, Nydalen, Løren, Bjørvika, and Bekkestua. We use modern dental equipment to provide painless, efficient, and advanced dental care. We offer all types of dental treatments, including cosmetic dental procedures such as invisible braces (Invisalign and Inman Aligner), teeth whitening, veneers, and more.
We also provide well-documented treatment for patients who suffer from dental anxiety. For individuals with severe dental anxiety, we offer dental treatment under general anesthesia. We work closely with psychologists specializing in this field, as well as senior anesthesiologists, to ensure safe and effective treatment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Local Search Visibility

SOLUTION

How did you find VISER X?

• Online Search
• Clutch Site

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VISER X worked on improving the local search visibility, with a focus on helping people find our dental clinics when searching for dental services in Oslo and Bekkestua. The work involved reviewing our online presence, identifying relevant local search terms, and improving how our dental services and clinic locations were presented online.
They focused on making our services easier to discover for people searching for treatments such as general dentistry, Invisalign, teeth whitening, and dental care for patients with dental anxiety. The project also involved reviewing website content and local search information to ensure greater consistency and relevance across our locations.
Communication was straightforward, and the recommendations were relevant to our business and the different areas we serve. Overall, the goal was to make it easier for potential patients to discover our clinics online and find the information they need before booking an appointment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main progress we looked for was better visibility when people searched online for dental services in the areas where our clinics operate. The work gave us a clearer understanding of how our locations and treatments could be presented to reach more relevant local searches. We also saw the value of making our online information more consistent and ensuring that potential patients could find details about our services more easily.
These improvements provided a better foundation for attracting local visitors and encouraging appointment enquiries. We did not rely on search rankings alone to judge the work, since meaningful results also depend on website visits and patient enquiries over time. Overall, the project helped us take a more focused approach to local search visibility, although continued monitoring would be needed to measure the long-term impact on bookings and patient growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VISER X maintained clear communication throughout the project and kept the work focused on our local search visibility goals. They took the time to understand our different clinic locations and the dental services we wanted potential patients to find online. Their approach was organized, and the recommendations were relevant to our needs rather than feeling like a generic SEO plan.
When we needed clarification, they were approachable and willing to explain the reasoning behind their suggestions. The work progressed smoothly, and the focus remained on improving how people discover our clinics through local searches. Overall, I appreciated their professional attitude and practical approach to the project, which made the collaboration straightforward.

What was your primary form of communication with VISER X?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about VISER X was their ability to connect local search visibility with the specific needs of our dental clinics. Since we serve patients across several locations, it was important to make our services easier to find in the areas where we operate. Their approach considered both the locations and the different treatments patients might be searching for, rather than treating SEO as a one-size-fits-all solution.
I also appreciated that their recommendations were practical and focused on helping potential patients find relevant information online. Their combination of technical knowledge and digital marketing experience made them a valuable partner for improving our online presence. The focus on reaching the right local audience was what stood out most to me.

Are there any areas for improvement or something VISER X could have done differently?

One area that could make the experience even better would be to provide more regular performance updates, including simple reports on local search rankings, website traffic, and visibility across our different clinic locations. This would make it easier to follow progress and understand which improvements are having the greatest impact.
It would also be helpful to receive more suggestions for maintaining those gains over time, especially as competition in the dental sector continues to grow. Overall, the experience was positive, and these are more opportunities to build on the work already done rather than major concerns. I believe that continued communication and consistent performance tracking would make VISER X's service even more valuable in the long run.

BACKGROUND

Please describe your company and position.

I am the CEO of a manufacturing company 

Describe what your company does in a single sentence.

Our company specializes in providing durable, reliable workwear solutions that protect professionals from harsh weather conditions. The company focuses on high-quality rainwear and protective clothing designed for demanding working environments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• E-commerce SEO

SOLUTION

How did you find VISER X?

• Online Search
• Clutch Site

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VISER X worked with us to improve the SEO performance of its e-commerce website and make its product range easier for customers to find through search engines. The work focused on optimizing product pages and category pages, improving product titles, descriptions, metadata, and other on-page elements. They also worked on product schema to help search engines better understand the products and their information. Internal product linking was improved to create a clearer connection between related products and categories and make the website easier to navigate. The project also included reviewing keyword usage and page structure so the main rainwear and workwear products could target more relevant searches. The changes helped create a stronger SEO foundation for us and supported better visibility across its online product range.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to better visibility for our products in search results and improved the way product and category pages were presented to search engines. Product pages became better optimized for relevant search terms, while improved metadata and product schema helped search engines understand the products more clearly. The internal linking changes also made it easier for users and search engines to move between related products and categories. We saw stronger organic traffic potential across the e-commerce site, better indexing of product pages, and improved exposure for key rainwear and workwear searches. These improvements gave us a stronger SEO foundation and made the website more effective at attracting relevant customers through organic search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VISER X managed the project in a clear and organized way, keeping communication straightforward and making sure the work stayed focused on the agreed SEO goals. They delivered the requested work within the expected timeline and were responsive whenever we had questions or needed adjustments. They took our requirements seriously and were willing to make changes based on our feedback. Communication was consistent throughout the project, and they kept us informed about the progress of the optimization work. Their team was easy to work with and handled the technical SEO tasks without making the process complicated for us.

What was your primary form of communication with VISER X?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about VISER X was how well they combined their SEO knowledge with an understanding of the e-commerce side of the business. They did not just focus on keywords but also looked at product pages, category structure, metadata, schema, and internal linking. Their team was attentive to our requirements and made the process easy to follow. I also appreciated their practical approach and willingness to understand how customers search for products before making changes. Their ability to handle both the technical and content-related parts of SEO made the work more useful for us.

Are there any areas for improvement or something VISER X could have done differently?

VISER X handled the project well and met our expectations. One thing that could make the experience even better would be providing more regular progress updates with a simple summary of the work completed and the next steps. This would make it easier to follow the progress throughout the project. It would also be helpful to have more detailed reporting on the SEO improvements and performance changes over time. These are small additions that could make an already positive working experience even more transparent and useful.

BACKGROUND

Please describe your company and position.

 I am the Managing Director of a caps and hats company 

Describe what your company does in a single sentence.

Specializes in heritage craftsmanship blended with modern design to create iconic caps and hats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Product page optimization

SOLUTION

How did you find VISER X?

• Online Search
• Clutch Site

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VISER X worked on improving product pages with a focus on making the content clearer, more useful, and better optimized for search. The work included reviewing existing product page content, refining product descriptions, improving page titles and headings, and incorporating relevant keywords naturally. They also helped improve the structure of product information so customers could understand the products and their features more easily. Image optimization and internal linking were considered as part of the page improvements, helping create a better connection between related products and content. The work was focused on making product pages more search-friendly while keeping the brand’s heritage craftsmanship and modern design clear throughout the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to noticeable improvements in the quality and consistency of product pages. Product information became clearer, page content was better structured, and relevant keywords were used more naturally across the pages. The improved page structure also made it easier for search engines to understand the products and for customers to find useful information when browsing. We also had a better foundation for tracking organic search performance and making further SEO improvements. The changes gave the website stronger, more search-friendly product pages without changing the brand’s established style and presentation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VISER X managed the project in a clear and organized way. Communication was consistent, and they kept us informed about the work and any updates along the way. The tasks were handled within the agreed timeline, and they were responsive whenever we had questions or needed adjustments. They also took the time to understand what we wanted from the product pages rather than applying a generic approach. Overall, the process was straightforward, and the team was easy to work with throughout the project.

What was your primary form of communication with VISER X?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about VISER X was their ability to combine SEO knowledge with a good understanding of how a product should be presented to customers. They did not focus only on keywords but also looked at the structure, wording, and overall clarity of the product pages. I also liked how they took the time to understand products and brand style before making changes. Their communication was straightforward, and the team was open to feedback and willing to make adjustments when needed.

Are there any areas for improvement or something VISER X could have done differently?

There were no major concerns with the work. VISER X handled the project well and was receptive to feedback throughout the process. If anything, I would have liked to explore a few additional SEO opportunities as the project progressed, especially around expanding content for more product-related search terms. That would be a natural next step rather than a criticism of the work completed. The experience was positive, and the team was easy to communicate with and work with.

BACKGROUND

Please describe your company and position.

 I am the Co-Owner of a spa and wellness company.

Describe what your company does in a single sentence.

Offers a space devoted to deep relaxation and inner connection. With Floatation Therapy, Infrared Saunas, Massage, Energy Work, and tranquil sunlit lounge, we provide space for healing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Social Media Marketing

SOLUTION

How did you find VISER X?

• Online Search
• Clutch Site

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VISER X handled the social media marketing with a focus on building a stronger online presence and bringing more attention to our wellness services. They worked on content planning, creating and improving social media content, promoting services such as Floatation Therapy, Infrared Saunas, and Massage, and keeping the messaging consistent with the relaxing experience we offer. They also helped with audience targeting and promotional campaigns to reach people who were interested in wellness and relaxation. The overall goal was to increase engagement, generate more interest in our services, and encourage potential customers to contact us or make a booking. VISER X managed the marketing activities and adjusted the approach based on the response from the audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main improvement was in our social media engagement and overall visibility. We saw more people interacting with our posts and showing interest in the services we offer, particularly our massage, floatation therapy, and infrared sauna services. The campaigns also helped increase inquiries from people who discovered us through social media. Over the course of the project, our social presence became more consistent and the content reached a wider audience than before. We were pleased with the level of engagement and the additional interest the campaigns generated, and it gave us a stronger foundation for continuing our social media marketing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VISER X managed the project in a clear and organized way. Communication was straightforward, and they kept us updated on the work and what was being worked on next. They were responsive when we had questions or wanted to make changes to the social media content and campaigns. The work was delivered within the agreed timelines, and they were willing to adjust their approach based on our feedback. Overall, the process was easy to work through, and we felt that they understood what we were trying to achieve with our social media presence.

What was your primary form of communication with VISER X?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about VISER X was how well they combined creativity with a practical understanding of our business. They took the time to understand us and the type of experience we wanted to communicate rather than using the same approach for everything. Their ideas for social media content felt relevant to our services and helped us present the spa in a more engaging way. We also appreciated how responsive and easy they were to work with throughout the project. Their ability to adapt the content and marketing approach based on our feedback made the whole experience feel more collaborative.

Are there any areas for improvement or something VISER X could have done differently?

There was not really anything major that we felt needed to be changed. The project went smoothly and VISER X was responsive to our feedback throughout the process. As we continue growing, we would be interested in exploring more ideas and strategies with them, especially around expanding our social media reach and trying new types of content. We were happy with the way they handled the project and appreciated their willingness to listen to our needs and make adjustments when needed.