VISER X

BACKGROUND

Please describe your company and your position there.

I'm a Head of Ideas of a multinational company Impact+.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X?

We needed an agency to finish some important projects over the time. We got some reference about Viser X and got interest to hire them.

What were your goals for this project?

Goal was to get a user friendly and conversion optimized web design where customer will feel safe and interest to engage.

SOLUTION

How did you select VISER X?

We contacted them first, then they sent us a proposal. After some negotiation we came into final decision and selected VISER X. We contacted 3 service providers and found VISER X's proposal reasonable and promising.

Describe the project in detail.

It is an online educational platform with social media features. VISER X did the UX design of the website and mobile app.

What was the team composition?

From our end, me along with my support team made all communications with VISER X. We provided them detail instruction along with some specifications. After that, they started brainstorming and showed us some ideas.

Then we finalized one design and started work. Throughout the whole project time, we made a lot of revisions. We are happy with the overall service.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

VISER X provided a design exactly what we were expecting. Our main focus was to get a conversion optimized website. VISER X designed it perfectly. We tested it in many ways and we are happy with it.

How effective was the workflow between your team and theirs?

Workflow was good. We did weekly meeting for the updates. After every month, there was a decision maker's level meeting. All these things helped us to maintain the quality.

What did you find most impressive about this company?

They are very much professional. They discussed everything upfront and every time we requested for revision, they did it as fast as possible. The best part is they didn't keep any communication gap.

Are there any areas for improvement?

While brainstorming, they took longer time. I think it made us little impatience. They can work on it to minimize their required time.

BACKGROUND

Please describe your company and your position there.

We have been working together for some SEO-related projects during that time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X, and what were your goals?

The projects were not easy to fulfill but yet we're able to have the best results we could ever have.

SOLUTION

How did you select VISER X and what were the deciding factors?

VISER X had been introduced to me by a friend. And this company was really that good.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had a lot of interrelated things to handle at that time. SEO, UX-UI designs, and the like. It was an amazing work journey for us.

How many people from the vendor's team worked with you, and what were their positions?

There were 2 SEO specialists working with us that time.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were fantastic. Thus, VISER X is a reliable firm.

Describe their project management style, including communication tools and timelines.

The team of VISER X was really amazing. No complaint despite the fact that we encountered some little issues but then everything went great and fine.

What did you find most impressive or unique about this company?

Their level of professionalism and dedication is unmatched.

Are there any areas for improvement or something they could have done differently?

When it comes to ideas implementation and the enhancement of ideas, they're all great in this aspect.

BACKGROUND

Please describe your company and your position there.

DianaHost, a reputed IT company, Member of BASIS, eCAB & BDHPA in Bangladesh ICT sector. DianHost team is currently working with Own portal, e-Commerce, Web development, SMS Gateways & Other Apps. DianaHost providing E-Commerce, Web Development, Digital Marketing, SMS Gateway, Hosting Space, Domain Registrations, Software development and Graphic Design Services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire VISER X?

We were looking forward to a company to do our SEO job as we were expanding overseas.

What were your goals for this project?

• To get our targeted keyword and strategy to reach overseas clients

SOLUTION

How did you select VISER X?

We get the best support and service from VISER X we are really happy and appreciate their solution.

Describe the scope of their work in detail.

We gave them to do a study about Bhutan, Srilanka, and Nepal market they have done a really great job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since the start of the project, their staff was dedicated to us and I really loved it.

How effective was the workflow between your team and theirs?

The workflow was really amazing. Viser X team is really very cooperative and we appreciate it.

What did you find most impressive about this company?

I have found the CEO Mr. Faisal has an amazing personality. He takes care of our project from his busy schedule and I loved this and I loved how he takes care of his clients.

Are there any areas for improvement?

They are doing really great for now. They can open a call center hotline number so that we can talk when our Account manager is on leave.

BACKGROUND

Introduce your business and what you do there.

I'm an executive of Macy's, a leading American department store. We offer fashion, beauty, home products, and more. With a strong presence both in-store and online, we deliver quality, style, and value to millions of customers nationwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with VISER X?

We hired VISER X to support several key objectives, including boosting our digital presence across search engines and social platforms, driving qualified traffic to our e-commerce platform, enhancing local SEO for store-level visibility nationwide, optimizing conversion rates through strategic content, campaign management, and data-driven insights, and supporting our internal teams with white-label execution for SEO, media buying, and performance marketing.

SOLUTION

What was the scope of their involvement?

VISER X managed a full-scope digital marketing project for Macy's, including on-page, technical, and local SEO across store locations, media buying, ad optimization, and performance tracking, strategic content creation for seasonal and evergreen campaigns, custom dashboards, conversion tracking, and reporting. They acted as an agile digital partner focused on results and scalability.

How did you come to work with VISER X?

We discovered VISER X through a referral from a trusted industry contact. Their strong reputation in performance-driven digital marketing and white-label execution made them stand out immediately. We chose VISER X over other options because of their deep expertise in digital marketing, transparent communication, and proven track record with large-scale retail brands. What really set them apart was their ability to quickly understand our customer journey and align their strategies with our omnichannel goals. Additionally, their cost-efficiency and flexibility made them an ideal partner for a company of our scale.

What is the status of this engagement?

Our project with VISER X began in March 2023, and the collaboration is still ongoing. We continue to work together on evolving our digital marketing strategies and new campaign initiatives.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has delivered strong, measurable results that positively impact Macy's business. Thanks to VISER X's efforts, we've seen a 25% increase in organic search traffic within six months, a 20% improvement in conversion rates from paid campaigns, a 15% growth in local store visits attributed to enhanced local SEO, and a 30% improvement in ROAS through optimized media buying. Additionally, we've seen clear reporting dashboards that provide actionable insights for ongoing optimization. Overall, VISER X has played a key role in accelerating our digital transformation and strengthening our omnichannel presence. Their partnership has helped us reach customers more effectively and drive meaningful revenue growth.

How did VISER X perform from a project management standpoint?

VISER X's project management has been highly professional and efficient. They consistently meet deadlines and proactively communicate progress. Their team is very responsive to our needs and quick to address any questions or adjustments, which makes collaboration seamless and reliable throughout the project. Our primary form of communication with VISER X is through video conference meetings, supplemented by email updates and collaboration via project management tools like Asana and Slack.

What did you find most impressive about them?

What impresses us most about working with VISER X is their deep understanding of both the digital marketing landscape and retail industry nuances. Their ability to tailor strategies specifically to Macy's omnichannel model—and then execute with agility—feels truly unique. Additionally, their transparent communication and data-driven approach give us great confidence in their partnership.

Are there any areas they could improve?

While our experience with VISER X has been very positive overall, one area for improvement could be faster initial onboarding to better align on Macy's complex internal processes. A more detailed kickoff phase might have helped speed up early-stage collaboration and reduced the initial back-and-forth on brand guidelines and workflows. That said, they were quick to adapt once onboarded, so this is a relatively minor point.

What advice do you have for clients with similar needs to yours?

I highly recommend VISER X to any company looking for a reliable and results-driven digital marketing partner. Their expertise, transparency, and commitment to understanding their client's unique needs make them an invaluable asset to any organization.

BACKGROUND

Please describe your company and position.

I am the Managing Director of an energy & natural resources company 

Describe what your company does in a single sentence.

Sydney-based solar panel installation company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Rank in Google for Solar Keywords
• Increase Organic Traffic
• Increase Sales Conversion Rate

SOLUTION

How did you find VISER X?

Referal

Why did you select VISER X over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VISER X is responsible for improving SEO by optimizing website content, technical elements, and keywords to boost search engine rankings. They handle media buying and planning, strategically purchasing and placing ads to maximize reach and return on investment. Additionally, they focus on sales conversion optimization, enhancing the website and user experience to increase conversion rates and drive more sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with VISER X led to improved search engine rankings, increased organic traffic, better local ranking on Google Maps in Utah, higher conversion rates, and a more efficient ROI on media spending.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained a Google Calendar for scheduling meetings, ensuring they never missed a single one. Each meeting was attended with thorough preparation, and they consistently provided detailed reports. They delivered all items on time and were highly responsive to our needs, adapting their approach whenever necessary to meet project goals.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about VISER X was their deep knowledge of SEO and their ability to translate that expertise into tangible results. Their strategic approach, combined with their attention to detail, set them apart. They consistently demonstrated a thorough understanding of the latest SEO trends and best practices, which played a crucial role in the success of our project. Their ability to anticipate our needs and adapt their strategies accordingly was also unique and highly valuable.

Are there any areas for improvement or something VISER X could have done differently?

While VISER X delivered excellent results, one area for improvement could be the presentation of their reporting files. While the content was thorough and informative, enhancing the visual appeal and organization of these reports could make them easier to navigate and more polished. That said, I understand that, in the end, the results are what truly matter, and VISER X certainly delivered on that front.

BACKGROUND

Please describe your company and position.

I am the CEO & President of Front Line Equipment & Consulting

Describe what your company does in a single sentence.

A supplier of technical-tactical equipment to all who serve on the front line for the greater good, who deserve our best effort to procure the best solutions to do their job better and safer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• SEO
• Lead Generation
• Sales Growth

SOLUTION

How did you find VISER X?

Online Search

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:
SEO (Search Engine Optimization):

• Conducted website audits and keyword research.
• Implemented on-page and technical SEO improvements.
• Created SEO-friendly content and executed a link-building strategy.
• Enhanced local SEO presence.

Lead Generation:

• Designed lead capture forms and landing pages.
• Managed email marketing and social media advertising campaigns.
• Ran PPC advertising on Google Ads.
• Integrated lead generation tools with the CRM system.

Business Growth:

• Conducted market analysis and developed growth strategies.
• Tracked KPIs and provided regular performance reports.
• Offered ongoing business consulting.

Key Deliverables:

• Monthly SEO performance reports.
• Strategic content calendar.
• Real-time lead generation dashboard.
• Ad campaign performance reports.
• Market analysis reports.
• Tailored strategic growth plan.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased Website Traffic:

• Achieved a 50% increase in organic traffic within six months.
• Enhanced overall website visits by 40% year-over-year.

Improved Search Engine Rankings:

• Secured top 5 rankings for 20 high-impact keywords.
• Increased the number of keywords ranking on the first page of Google by 35%.

Higher Conversion Rates:

• Boosted lead conversion rate by 30%.
• Enhanced landing page conversion rates by optimizing design and content, leading to a
• 25% increase in form submissions.

Enhanced Lead Generation:

• Generated 200% more leads compared to the previous year.
• Increased the quality of leads, resulting in a 40% higher close rate.

Better ROI from Advertising:

• Achieved a 3:1 return on investment (ROI) for PPC campaigns.
• Reduced cost per acquisition (CPA) by 20% through targeted ad strategies.

Growth in Online Engagement:

• Increased social media followers by 50%.
• Improved engagement rates on social media platforms by 35%.

Stronger Online Presence:

• Enhanced domain authority by 15 points through effective link-building strategies.
• Improved local search rankings, leading to a 25% increase in local search traffic.

These measurable outcomes reflect the success of the project, highlighting the significant progress made in enhancing Front Line Equipment & Consulting’s online presence, lead generation, and overall business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timeliness of Deliverables

• On-Time Delivery: Major milestones and tasks were consistently completed on or ahead of schedule.
• Regular Updates: Provided consistent progress reports to keep the client informed.
• Structured Planning: Followed a clear project timeline, facilitating smooth execution.

Responsiveness to Needs

• Client-Centric Approach: Tailored strategies to meet specific business goals.
• Effective Communication: Maintained open, frequent communication, addressing queries promptly.
• Adaptability: Adjusted strategies based on feedback and market changes.
• Continuous Support: Offered ongoing support and expert advice.

VISER X’s project management was marked by punctuality, clear communication, and a focus on client needs, significantly contributing to the project's success.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about VISER X was their deep expertise and personalized approach, ensuring strategies perfectly aligned with Front Line Equipment & Consulting's goals. Additionally, their proactive communication and unwavering commitment to delivering measurable results made them an invaluable partner.

Are there any areas for improvement or something VISER X could have done differently?

While VISER X performed exceptionally well, there could have been more frequent meetings to enhance collaboration and understanding. Additionally, providing more detailed training sessions on utilizing new tools and strategies might have further empowered the team.

BACKGROUND

Please describe your company and position.

I am the IT - Executive of an online tech gadgets and accessories shop. 

Describe what your company does in a single sentence.

We are a One-Stop Tech Shop that offers Tech Enthusiasts authentic Smartphones, Gadgets & Accessories from renowned brands so they can have first-hand experience with the real thing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• SEO Consultancy

SOLUTION

How did you find VISER X?

• Online Search
• Referral

Why did you select VISER X over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged ViserX for SEO consulting services, and they delivered good service.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Notable SEO advancements have significantly elevated our online presence and search rankings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered it punctually.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism was impressive.

Are there any areas for improvement or something VISER X could have done differently?

The collaboration proceeded seamlessly without any significant issues.

BACKGROUND

Please describe your company and position.

I am the Principal Consultant of Beatnik Digital Services

Describe what your company does in a single sentence.

Digital Marketing Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Get our client to Google's first page for their industry

SOLUTION

How did you find VISER X?

Referral

Why did you select VISER X over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client is a texas-based auctioneering company and we hired Viser X as an external vendor to deliver there search engine optimization needs. Key deliverables included on-page and off-page optimization including new content development, backlink generation, and an overall improvement of there Google ranking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SERP ranking

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although the project manager that we began with had changed in the middle of the project, Viser X has always been apt and timely with their delivery.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical prowess.

Are there any areas for improvement or something VISER X could have done differently?

Yes. They can improve on their content writing skills.

BACKGROUND

Please describe your company and position.

I am the Lawyer of Divorce Lawyer of Calgary

Describe what your company does in a single sentence.

We are a team of dedicated and compassionate family lawyers located in Calgary, Alberta. Our primary focus is on providing expert legal assistance in the areas of divorce, child custody, and family law.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• Website Development
• Search Engine Optimization
• Google Business Profile Optimization

SOLUTION

How did you find VISER X?

Referral

Why did you select VISER X over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• similar project experience

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A fully functional and well-designed Divorce Lawyer of Calgary website. SEO-optimized website content that ranks well on search engines. A targeted traffic generation strategy encompassing multiple online channels. Monthly performance reports with insights and recommendations. We are getting around a thousand targeted traffic every month through the website, from there around 30-40 leads are converting. We are happy with the work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website is designed perfectly for our business. Day by day they worked on contents and SEO, so now we are getting around thousands of traffic every month to the website among which we are getting 30-40 converted leads. The number of leads we are getting for their work is satisfactory.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I found their project management to be excellent. They set clear goals and delivered items on time as promised. Viser x was highly responsive to our needs. They promptly addressed our questions and incorporated our feedback, ensuring that the project met our vision and objectives. Their professionalism and dedication were outstanding, making the collaboration a success.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out as the most impressive and unique aspect of this company was their unwavering dedication to addressing our needs and concerns. The level of commitment to client satisfaction was a distinct and commendable trait, setting them apart from other service providers.

Are there any areas for improvement or something VISER X could have done differently?

One area where they could enhance their service is in providing more detailed and comprehensive monthly progress reports. These reports could include even more in-depth insights, analysis, and actionable recommendations for further optimizing the project's performance.

BACKGROUND

Please describe your company and position.

I am the Research Scientist of Stanford University

Describe what your company does in a single sentence.

Education and research

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VISER X to accomplish?

• front end of the functional portal

SOLUTION

How did you find VISER X?

• Online Search
• Referral

Why did you select VISER X over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from VISER X were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front end part of a data analysis software

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Testing of the front end web app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, They finished within time perfectly. They were very responsive and took care of all our needs.

What was your primary form of communication with VISER X?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very efficient, and their time and project management were top-notch.

Are there any areas for improvement or something VISER X could have done differently?

No.