ViperByte

BACKGROUND

Please describe your company and position.

I am the CEO/Founder of CastleHome

Describe what your company does in a single sentence.

Castle is a home maintenance platform that helps homeowners stay organized, proactive, and in control of their biggest investment.
It tracks everything from appliances to repairs, stores invoices with smart OCR, sends maintenance reminders, and gives you a complete history of your home—all in one place. Think of it as a digital command center for your home.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ViperByte to accomplish?

• Assess the overall external attack surface and identify potential entry points
• Check for sensitive data exposure across transmission and storage
• Test for common web application vulnerabilities and injection risks

SOLUTION

How did you find ViperByte?

Online Search

Why did you select ViperByte over others?

• Pricing fit our budget
• Good value for cost

How many teammates from ViperByte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ViperByte provided strategic security advisory services during the development of the Castle platform, helping embed a strong, scalable security foundation from the outset. Their team conducted a comprehensive review of application architecture, authentication, data protection, infrastructure, and API design, delivering clear, prioritized, and actionable recommendations aligned with industry best practices. By translating complex cybersecurity concepts into practical implementation steps, ViperByte enabled us to proactively address risks, protect user data, and build with confidence—without slowing development—positioning Castle for secure growth as we scale.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They Identifed and classified all exposed vulnerabilities as well as thorough understanding of our website's security posture.

Leave client with through understanding of their website's security posture

Describe their project management. Did they deliver items on time? How did they respond to your needs?

First class. Excellent communication throughout the project every step of the way. They were always timely and responsive as we had questions during the process. 

What was your primary form of communication with ViperByte?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional and knowledgeable. They spoke to us rather than at us. They were able to explain their process and findings on our level rather than being overly technical. 

Are there any areas for improvement or something ViperByte could have done differently?

No recommendations at this time. 

BACKGROUND

Please describe your company and position.

I am the CTO of MET Florida

Describe what your company does in a single sentence.

Managed Services for small to medium sized businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ViperByte to accomplish?

• Provide MET Florida's clients with reliable cybersecurity consulting and support services.
• Foster a strong general partnership and collaboration between our organizations.

SOLUTION

How did you find ViperByte?

Referral

Why did you select ViperByte over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ViperByte were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ViperByte Cybersecurity provides advanced security testing and validation services to many of our clients as part of our cybersecurity partnership. Their work focuses on identifying real-world security risks through comprehensive penetration testing and security assessments across client environments.

For our clients, ViperByte conducts both external and internal penetration testing to evaluate network, infrastructure, and system vulnerabilities. They simulate real-world attack scenarios to determine how an attacker could potentially gain access to systems, escalate privileges, or move laterally within an environment. In some engagements, they also perform social engineering assessments to test employee awareness and the effectiveness of security training.

The key deliverables ViperByte provides to our clients include detailed penetration testing reports that document discovered vulnerabilities, risk severity levels, proof-of-concept findings, and clear technical explanations of each issue. Their reports also include prioritized remediation recommendations that allow our team and the client to efficiently address any weaknesses identified during testing.

In addition to the written deliverables, the ViperByte team meets with our clients to review findings, answer questions, and ensure the results are clearly understood. This process gives our clients both validation of their existing security controls and a clear, actionable roadmap to strengthen their overall security posture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The assessments conducted by ViperByte Cybersecurity gave our clients clear visibility into previously unknown vulnerabilities and areas where security controls could be strengthened. Through their testing, several high and medium-risk issues were identified and remediated, significantly reducing the potential attack surface across client environments.

Their work also provided clients with measurable improvements in their overall security posture. After remediation efforts based on ViperByte’s findings, clients were able to validate that vulnerabilities had been properly addressed and that their systems were more resilient against real-world attack scenarios.

In addition, the detailed reporting and remediation guidance helped our clients establish stronger internal security processes and improve documentation for compliance requirements. The engagement ultimately resulted in better risk awareness, prioritized security improvements, and increased confidence in the effectiveness of their cybersecurity controls.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ViperByte Cybersecurity demonstrated strong project management throughout the engagement. Their team was highly organized, communicated clearly, and maintained a structured process from initial scoping through final reporting.

All deliverables were provided on schedule, including testing timelines, interim updates, and final assessment reports. They were proactive in setting expectations, coordinating testing windows with our clients, and ensuring that project milestones were met without disrupting normal business operations.

They were also very responsive to both our team and our clients. When questions came up or additional clarification was needed, the ViperByte team was quick to respond and took the time to explain findings in a clear and practical way. They remained flexible when client needs changed and were willing to adjust timelines or provide additional context to ensure everyone involved understood the results and next steps.

Overall, their responsiveness, transparency, and attention to detail made the engagement smooth and easy for our team and our clients.

What was your primary form of communication with ViperByte?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about the team is the level of depth and care they bring to every engagement. They approach security testing the way a true adversary would, but at the same time they remain extremely focused on helping the client understand the risks and how to fix them. Their work is not just technical testing. It is thoughtful analysis that translates complex security findings into practical improvements.

Another impressive aspect is how thorough and detailed they are in both their testing and reporting. Their assessments go well beyond surface-level vulnerability scans. They validate findings, demonstrate real-world impact, and provide clear remediation guidance that helps clients take meaningful action.

Equally important is how they treat their clients. The ViperByte team is professional, transparent, and genuinely committed to improving their clients’ security posture. They take the time to walk through findings, answer questions, and ensure organizations leave the engagement with both a clear understanding of the risks and a realistic plan to strengthen their defenses.

Are there any areas for improvement or something ViperByte could have done differently?

None