Frustrated with IT professionals who can't solve problems or speak in confusing jargon? Tired of being told to live with technical issues that "can't be fixed"? We're here to change that. Vertical IT Solutions offers complete IT services, from hosting to help desk support, making IT simple and giving you peace of mind.
As technology advances, IT frustrations grow. Staffing qualified IT personnel is challenging, leading many IT managers to outsource tasks. However, outsourcing can be costly and ineffective in the long run, since third parties may not understand your IT needs holistically.
That's where Vertical IT Solutions comes in. We handle all aspects of IT, making cost-effective decisions for your sustainability and growth. Whether it's networking, telecommunications, server management, cloud services, email, backup, or daily support, we've got you covered.
Our guarantees:
High security: We protect your data and hard work.
Proactive problem-solving: We future-proof your business.
Smooth data migration: We handle the hard work.
Lower operating costs: We help you save and make more money.
What we offer:
Managed IT: 24/7 support & monitoring from our team of experts. Trade worry for peace of mind.
VoIP: Customized, cost effective, hassle-free communication. No contract necessary.
Cloud: freedom, security, and accessibility, wherever work takes you. We’ll future proof your business.
Trade worry for peace of mind with Vertical IT Solutions
Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
Chino, CA
Year founded
Founded 2014
Languages
Timezones
1 Language that we service
English
1 Timezone that we service
PST
Pacific Standard Time (PST)
2 Locations
Chino , CA
Sacramento , CA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.8
/5
What Clients Have Said
Vertical IT Solutions offers competitive pricing with monthly costs ranging from $210 to $6,000, depending on client size and service scope. Clients appreciate their value for cost, responsiveness, and tailored solutions, indicating a strong return on investment.
Clients appreciate the company's flexibility in tailoring services to meet specific needs. This custom approach ensures that clients receive solutions that best fit their unique requirements.
Excellent Communication Skills
The team is noted for their ability to communicate complex technical concepts in simple terms, making it easier for clients to understand and engage with their IT solutions.
Expertise in Cybersecurity
Vertical IT Solutions excels in cybersecurity services, including network monitoring, vulnerability scanning, and penetration testing. Clients report enhanced security and peace of mind.
Effective Project Management
Reviewers commend Vertical IT Solutions for their thorough project discussions, timely deliveries, and excellent communication. Their project management skills contribute to smooth and successful engagements.
Strong Customer Service
Clients frequently highlight the company's customer-centric approach, noting that the team is friendly, professional, and never makes them feel like a burden. This has led to high client satisfaction.
"The new solutions worked flawlessly without disruption to our workflow."
Sep 2, 2021
COO, El Clasificado
Joe Badame
Verified
Media
Norwalk, California
51-200 Employees
Online Review
Verified
Vertical Computers replaced and configured a marketing agency's in-house server infrastructure. Most of their work was completed remotely.
Vertical Computers' project was described as flawless. The end result largely without disruption to the client's workflow. The vendor, including their CEO, was easily accessible despite their distance. Overall, the client sees no areas of improvement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the COO of a Spanish language print and digital media company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Vertical Computers?
Vertical Computers was hired to replace and configure our aging in-house server infrastructure.
SOLUTION
How did you select this vendor and what were the deciding factors?
We chose Vertical based on cost and their breath of knowledge.
Describe the project in detail and walk through the stages of the project.
Vertical presented us with several options with different price points and discussed the pros and cons of each solution. Once we made a decision on the solution that was within our budget and met our needs, they did the installation and configuration as well as migrated our legacy data.
How many resources from the vendor's team worked with you, and what were their positions?
The CEO was our primary contact but there was one other IT specialist that did most of the work.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The new solutions worked flawlessly without disruption to our workflow.
How effective was the workflow between your team and theirs?
Most of the work was completed remotely but the Vertical team was easily accessible by email or phone.
What did you find most impressive or unique about this company?
We appreciated having an open line to the CEO.
Are there any areas for improvement or something they could have done differently?
Nothing comes to my mind.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-31 of
31 Reviews
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