Undercover.co.id

BACKGROUND

Please describe your company and your position there.

Our Company runs on marketplace but focus on local product, so we are basically a website who sell a product from a our local, we help them to sell their product not just offline but to online so their margins can grow up.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id?

we hire undercover.co.id to maintain our seo optimazation so our website can grow larger and we can get a larger visitor to out website so that a product from our local can get insight

SOLUTION

How did you select this vendor and what were the deciding factors?

we found them online and read their review online so after we search from low to high , we decide to hire them

Describe the project in detail and walk through the stages of the project.

first the offered us to maintain our website so it can attract people and then they help us with seo optimazition

How many resources from the vendor's team worked with you, and what were their positions?

as far as we know, we get contact with at least three of them, IT specialist, a customer care and a finance

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

well as for now, we get so much buyer from all over the place so it bring a joy to our local as well

How effective was the workflow between your team and theirs?

well we have a communication between our team and theirs and so far the project goes nothing really matters

What did you find most impressive or unique about this company?

We appreciated their hard work and consistency.

Are there any areas for improvement or something they could have done differently?

well we'll see next year, we are defenetly using them again

BACKGROUND

Please describe your company and your position there.

I enrolled as project management associate who responsible to monitor the development process of new product in my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

We used SEO service from undercover.id to enhance community's awareness of our new product launch, in order to boost our product sales.

SOLUTION

How did you select Undercover.co.id and what were the deciding factors?

We reviewed many vendors before, and we agreed to collaborate with them. They have many good reviews and their offer is suitable to our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

As we want to launch a new product to the market, we need a quickly grow demand for it. Then They provided us 2 people, which are a project manager and a SEO specialist. they revealed a lot of important target market insight, tried to improve our existing pages, changing navigation naming conventions to be more intuitive to the target market, and so on.

How many people from the vendor's team worked with you, and what were their positions?

They provided us 2 people, which are a project manager and a SEO specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There is gold in monitoring analytics across several months before, during, and after their strategy has been implemented. Our page visitor increased tremendously every month and it’s also stabilized.

Describe their project management style, including communication tools and timelines.

Although we really not into SEO-thing, they successfully help us to solve our problem. The way they communicate is easy understandable and always keep stand by wherever we there is any problems that occur. Therefore the project’s timeline was able to run as it scheduled.

What did you find most impressive or unique about this company?

They really have good services, beside their strategies that had produced the remarkable result. Also, they always keep initiative and strive out in order the project run smoothly.

Are there any areas for improvement or something they could have done differently?

I think they really done well. Although we've satisfied with their service, I hope they also keep improving to deliver other exceptional strategies to any upcoming future problems.

BACKGROUND

Please describe your company and your position there.

I act as one of the people in charge of managing this business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

Our business needs SEO services in order to get the most audience possible from search engines

SOLUTION

How did you select Undercover.co.id and what were the deciding factors?

After comparing undercover with various well-known agencies in Jakarta, undercover has good service not only in doing services, but the quality of communication with clients is good as seen from various reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our team is running a campaign for a certain month because we want to give our customers a big discount. Our goal is not only to reach new customers, but to make old customers loyal to us in participating in the campaigns that we create. Undercover asks for a detailed briefing from us before working on the SEO services we ask for. Undercover really listened and understood what we needed and worked well together

How many people from the vendor's team worked with you, and what were their positions?

There is 1 project manager who is assisted by 1 SEO specialist who is directly related to our team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since using the SEO services they provided, website traffic has increased and stabilized. We don't need to spend too big a budget with bad results

Describe their project management style, including communication tools and timelines.

They help us with communication that is easily accepted for those of us who manage business and are still new to development with digital marketing, we used trello and always giving monthly report

What did you find most impressive or unique about this company?

Undercover is an agency that is very concerned from the start of the project, they understand what details we need and can provide estimated results even before the project starts.

Are there any areas for improvement or something they could have done differently?

Can provide us with ideas to help us manage the website even better

BACKGROUND

Please describe your company and your position there.

I am the owner of Berita Komputer. This is the official website for cybersecurity news and update. You can visit www.beritakomputer.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

Official website design and SEO strategies. My goals is making a great great news website. And its done on January 2021.

SOLUTION

How did you select Undercover.co.id and what were the deciding factors?

Before choosing SEO services, I have also selected several services at other companies in Indonesia. But my choice fell on this company. I am sure because this company has many years of experience, starting from 2002. In addition, this company is also connected with great clients consisting of large companies in Indonesia.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

My project is making a news website of cybersecurity topics. I can post many articles with great SEO score and receive many comments from reader. And its done, because my article SEO is good and some reader give their comments to my website.

How many people from the vendor's team worked with you, and what were their positions?

I worked only with undercover. My bussines is so small. So I only choose one company for my digital marketing agency. I only know three persons which contact with me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Some visitors always come to my website. Give their comments and some of them send me the email. Its great. I love it!

Describe their project management style, including communication tools and timelines.

I usually use Whatsapp for communcation. I only give them the project overview, because I am not really understand about digital marketing. And then, they can do my project goals.

What did you find most impressive or unique about this company?

This company provides excellent SEO services. Fast response customer service is also very helpful for me. If I have some problems in the project, I always contact them. I usually contact customer service through Whatsapp that they put on the official website.

Are there any areas for improvement or something they could have done differently?

I think, this company has cover my goals to make a great news website. Its good.

BACKGROUND

Please describe your company and your position there.

I started my own business in 2018. As a solopreneur, I am still a technician in my business, but I am also a project manager as well as the CEO and founder. I have difficulty developing my business, so I hire undercover.co.id to improve my business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

I wanted to scale up my bussiness with new services. I want to expand my business marketing. We hired them to provide SEO service to expand our reach and grow traffic to my bussiness website.

SOLUTION

How did you select Undercover.co.id and what were the deciding factors?

I interviewed and checked their proposals. They gave an excellent presentation. So I decided to hire them

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our journey began with equalizing my goals with them. After they know my goals, they started to help us with keyword research. From there, they made changes for my business services and also my website. Their team also writes blog posts to growing up traffic to our website.

How many people from the vendor's team worked with you, and what were their positions?

There is 1 SEO to communicate with me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since I use their service, my website sales increased significantly. The sales are stable and continue to increase every month. Many visitors give a 5 out of 5 rating for our services

Describe their project management style, including communication tools and timelines.

Their work exceeded my expectations. They always respond quickly. They also always communicate each problem and solution very well.

What did you find most impressive or unique about this company?

Their idea is amazing. Their ideas are completely new and really great. I also appreciate them because they want to give their best work.

Are there any areas for improvement or something they could have done differently?

They tell me to put visitor's blog section to website. And it's really really great ideas

BACKGROUND

Please describe your company and your position there.

CEO At Viarsitek ( architect company )

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

SEO Project for TOP Keywords architect in Google

SOLUTION

How did you select Undercover.co.id and what were the deciding factors?

Best Communication and Fast response to our needs

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Project Start at Jan 2020 Goals Are 10 Keywords in Top 10 Google They Delivered them within 6 months That Was Great Success

How many people from the vendor's team worked with you, and what were their positions?

they are 5 persons worked with us in different area of expertise

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our traffic website was increasingly significant , shows in Google Analytic

Describe their project management style, including communication tools and timelines.

They have communication tools of their own and very effective , the timelines always come in great sharp, so we loved it!

What did you find most impressive or unique about this company?

they special force in SEO areas, they have best ability for search engine , special in google

Are there any areas for improvement or something they could have done differently?

i think they are already great

BACKGROUND

Please describe your company and position.

I am the Marketing Director of PT Baverage Internationale Italian

Describe what your company does in a single sentence.

we arein Baverage Specialist company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Undercover.co.id to accomplish?

• Increase Organic Traffic To attract more visitors to their website through improved rankings on search engines like Google and Bing.

SOLUTION

How did you find Undercover.co.id?

Clutch Site

Why did you select Undercover.co.id over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Undercover.co.id were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initial Audit and Analysis

On-Page Optimization

Off-Page SEO and Link Building

Content Marketing

Local SEO Optimization

Analytics and Reporting

Ongoing Strategy and Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher Keyword Rankings
Outcome: our website achieved first-page rankings for top 5 high-priority keywords, including [specific keywords that we requested ].
Metric: Improvement in average keyword position from [100] to [5 ].

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management
Timeliness:
"The team at Undercover.co.id was consistently punctual with their deliverables. Whether it was delivering keyword research, technical audits, or monthly reports, everything was submitted on schedule without compromising quality."

Responsiveness to Needs:
"Their responsiveness was exceptional. Anytime we had a question or needed adjustments, the team addressed our concerns promptly and provided detailed explanations. They were always available to clarify strategies and offer solutions."

Communication:
"The agency maintained clear and consistent communication throughout the project. Weekly check-ins and monthly reports ensured we were always informed about the progress and next steps. They also used tools like [specific tools, e.g., Trello, Slack, or email] to keep everything organized."

Flexibility:
"Undercover.co.id demonstrated great flexibility in accommodating our evolving needs. When we requested changes to the strategy or needed additional deliverables, they adjusted without hesitation."

Accountability:
"The team took full ownership of the project and was transparent about challenges and solutions. They ensured that we understood the process, setting realistic expectations while staying committed to achieving results."

Delivery of Items:
"All key milestones were met on time, including website audits, content optimization, and local SEO enhancements. Their structured approach made the collaboration seamless and efficient."

What was your primary form of communication with Undercover.co.id?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Expertise in the Indonesian Market
"What stood out the most was their deep understanding of the Indonesian market. They tailored their SEO strategies to suit local search behavior, cultural nuances, and industry trends, which gave us a significant edge over competitors." We’ve been extremely satisfied with the results, communication, and dedication of Undercover.co.id. Their expertise has made a noticeable impact on our business, and they’ve gone above and beyond to ensure our success. I would definitely recommend them to others looking for effective and reliable SEO services."

Are there any areas for improvement or something Undercover.co.id could have done differently?

More Frequent Updates
"Although the monthly reports were detailed, more frequent updates or progress check-ins, like weekly summaries, would have helped us stay more aligned with ongoing efforts."

BACKGROUND

Please describe your company and your position there.

I am digital marketing for engineering company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

We want to seo service for our website

SOLUTION

How did you select this vendor and what were the deciding factors?

we see their reputation

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They have a good team.

How many people from the vendor's team worked with you, and what were their positions?

There was 2 SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Good, our website on #1 google

Describe their project management style, including communication tools and timeliness.

We use email

What did you find most impressive or unique about this company?

Very professional teamno

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I'm the owner of a small business. We make a face mask product.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id?

We wanted to create brand awareness for our brand, so people can know our brand and our product. Since we didn't have any marketers, we use Undercover to consult the content to be published on the website and social media. Our goal was to attract clients through our website and social media.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for the agency to help us market our product and increase brand awareness. I found Undercover.co.id to help my business achieve our desired goals.

Describe the project in detail and walk through the stages of the project.

After we discuss about our goals, they help us find ways to get customers to know our brand and products. Then, they started to set goals and targets that we needed to achieve as well as several ways to increase customer engagement through social media and our website.

They gave us some suggestions of content that we needed to create and keywords that were easy for everyone to find.

How many resources from the vendor's team worked with you, and what were their positions?

They/ve assigned a SEO specialist and Social media specialist to help us with social media engagement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They helped me in maximizing the platforms we have, such as websites and social media, to be able to introduce our products more broadly. Now, I have many customers shopping in our store and share our products through our social media. Our content engagement was increased and have a more viewers than before.

How effective was the workflow between your team and theirs?

We meet once a week to discuss the content that will be posted for one week. Every time we give them the content, they always give us many advice to increase engagement.

What did you find most impressive or unique about this company?

They were true professionals and experts in their field. Our brand could now be recognized by many people.  We always follow their advice and it works!

Are there any areas for improvement or something they could have done differently?

Their work always amazes me and they should open more branches in Indonesia as well as outside Indonesia.

BACKGROUND

Please describe your company and your position there.

I'm the owner of vallortech support. I'm managing others website and give support to them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Undercover.co.id, and what were your goals?

We are hiring undercover.co.id for maintain one of our client website that need organic traffic from Search engine.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found undercover.co.id from google, and after read a review from several website they have a good review,so we think we can trust them to solved one of my client problem.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Some of our website clients need organic traffic to their sites which we have just created and developed. We contacted them and finally met with 2 people, one of whom is a project manager and the other is an SEO specialist. After we said what we wanted, they gave us the offer and how they worked.

How many people from the vendor's team worked with you, and what were their positions?

there were at least 3 people we finally met, 1 project manager, 1 SEO specialist and one from the finance department.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

they are very detailed in working on the project, the reports they provide are very neat so that it is easy for us to understand. They always report every progress they make. After some time of their progress, our client website traffic began to arrive a lot.

Describe their project management style, including communication tools and timeliness.

They work very professionally. they make a timeline according to our needs. Their reports are also easy to read, they always listen to our wishes and they also always give the best advice.

What did you find most impressive or unique about this company?

We were very impressed with their professionalism and timeliness. Even though sometimes there is a miss but they can fix it quickly.

Are there any areas for improvement or something they could have done differently?

they can understand very well what we want. Provide constructive suggestions also for the projects we are working on.