Twin Creek Media is a different type of marketing agency. We model our operations on an in-house marketing department. We are on your team. We work together with your leadership and salespeople. It's not for everyone, but it's perfect for some. Our average client relationship is 4.7 years. We have many clients that we've worked with for over a decade. We value quality over quantity. Only working with 1 company per industry per region means we're exclusive to you. We don't work with your competitors. Same with our rejection of commission and kickbacks on media and advertising - it's a choice to ensure objectivity in our decisions.
We designed our company to perfectly complement growing organizations in the $2M-$20M annual revenue range, looking to add $1M+ of new revenue annually. We view ourselves as your growth partner. Our permanent team of 10 + 10 extended contractors is like adding a payroll of $100,000-per-month to your existing operations– significantbench strength, but without the significant cost. This is why we make sense. The risk is low. The reward is high.
Min project size
$5,000+
Hourly rate
Undisclosed
Employees
10 - 49
Locations
Kelowna, Canada
Year founded
Founded 2004
1 Locations
Kelowna , Canada
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
Undisclosed
Rating for cost
4.9
/5
What Clients Have Said
Twin Creek Media Inc. is noted for providing good value for cost, with all clients emphasizing their affordability and alignment with project budgets. They typically engage small teams (2-5 employees) and deliver services including website design and marketing, resulting in measurable growth for clients.
Clients frequently mentioned that Twin Creek Media Inc. offers good value for cost, aligning with their budgets while delivering high-quality services.
Proactive Email Marketing
The company’s email marketing services, including Mailchimp newsletters, were noted to be effective in promoting client businesses and increasing engagement.
Regular Meetings for Organization
Twin Creek Media Inc. maintains regular meetings to organize work and keep projects on track, which clients found beneficial for project management.
Client Satisfaction with Performance Reviews
Clients appreciated the annual reviews of performance against goals, finding it useful for measuring progress and making strategic decisions.
Cultural Fit
Clients chose Twin Creek Media Inc. for their cultural fit, noting that the company’s values and work culture aligned well with their own.
Attention to Detail Needs Improvement
One review mentioned that attention to detail occasionally slipped, with issues in delegating tasks and remembering responsibilities. This suggests an area for improvement in project management.
"They're available anytime when we need them or have questions."
Nov 6, 2023
Owner & President, MSC Metal Structure Concepts Inc.
Steve Ivanitz
Other industries
Kelowna, British Columbia
1-10 Employees
Online Review
Twin Creek Media Inc. provides marketing and brand awareness services for a steel building supplier.
Twin Creek Media Inc.’s work has increased the client's phone calls. The team provides impressive customer service and is available to answer the client's questions through in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the owner/President of MSC Metal Structure Concepts Inc.
Describe what your company does in a single sentence.
supply and install pre-engineered steel buildings
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Creek Media Inc. to accomplish?
make the phone ring
brand awarness
SOLUTION
How did you find Twin Creek Media Inc.?
Referral
Why did you select Twin Creek Media Inc. over others?
Great culture fit
Good value for cost
How many teammates from Twin Creek Media Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
all marketing and getting our phone to ring!!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
my phone rings all the time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're available anytime when we need them or have questions.
What was your primary form of communication with Twin Creek Media Inc.?
In-Person Meeting
What did you find most impressive or unique about this company?
the team and service
Are there any areas for improvement or something Twin Creek Media Inc. could have done differently?
none that i am aware of
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Media Mktg, E-Commerce Design & Dev for Gardening Co
E-Commerce DevelopmentSocial Media MarketingWeb Design
$50,000 to $199,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"The team is friendly and quick to respond."
Nov 3, 2023
Manager, The Greenery Garden Centre
Bianca Shaw
Verified
Other industries
Kelowna, British Columbia
11-50 Employees
Online Review
Verified
Twin Creek Media Inc. has designed and developed an e-commerce website for a gardening company. The team has designed the client's site, created an online catalog, and assisted with social media management.
Twin Creek Media Inc.'s work has increased the client's website activity, email subscribers, and social media followers. The client's e-commerce sales have increased, too, and the team is friendly. Twin Creek Media Inc. is quick to respond and has regular meetings with the client to organize work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of The Greenery Garden Centre
Describe what your company does in a single sentence.
We grow our own bedding plants and hanging baskets to sell to the home gardener.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Creek Media Inc. to accomplish?
New website
sell e-gift cards
an online catalogue that we can sell selected items for in store pick up or making a wish list
SOLUTION
How did you find Twin Creek Media Inc.?
Referral
Why did you select Twin Creek Media Inc. over others?
Close to my geographic location
Great culture fit
Good value for cost
How many teammates from Twin Creek Media Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Marketing plan, website design, videos, email newsletter, and social media management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reports show that we've grown over the years in website activity, email subscribers, social media followers. We also had a couple years of e-commerce sales during COVID that helped.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Once the inital plan was made, we had regular meetings to keep things organized. Some mistakes were made, but then they were added to the seasonal process for next time or we decided to make new calendars or spreadsheets to help.
What was your primary form of communication with Twin Creek Media Inc.?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team is friendly and quick to respond.
Are there any areas for improvement or something Twin Creek Media Inc. could have done differently?
Attention to detail occasionally slips. Sometimes they don't delegate to the right person or remember who is supposed to do something.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design, Dev & Mktg for HVAC Services & Construction Co
Marketing StrategyWeb DesignWeb Development
$50,000 to $199,999
January 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Erica is amazing, communicates very well, and stays on top of the projects."
Oct 31, 2023
Owner, HVAC Services & Construction Co
Anonymous
Verified
Other industries
Kelowna, British Columbia
51-200 Employees
Online Review
Verified
Twin Creek Media Inc. designed and developed a website for an HVAC services and construction company. They also revamped the client's digital marketing and SMM to enhance their online presence.
Twin Creem Media Inc.'s work resulted in excellent metrics and supporting data that demonstrated the engagement's success. The team was highly communicative and on top of the project. Moreover, they were personable and amazing to work with, and they felt as part of the client's team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a construction company
Describe what your company does in a single sentence.
We provide HVAC, Automation, and Electrical service and construction.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Creek Media Inc. to accomplish?
Website
Marketing
SOLUTION
How did you find Twin Creek Media Inc.?
Online Search
Why did you select Twin Creek Media Inc. over others?
Great culture fit
Good value for cost
Company values aligned
How many teammates from Twin Creek Media Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They designed and provided us with a new Website. Worked closely with us to deliver the end product to our satisfaction. They have revamped our marketing, social media, hiring, and online presence.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We were provided with metrics, supporting data, and reports.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Erica is amazing, communicates very well, and stays on top of the projects.
What was your primary form of communication with Twin Creek Media Inc.?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They are real people!! You can connect with them, part of a team.
Are there any areas for improvement or something Twin Creek Media Inc. could have done differently?
No. Honestly, they nail it.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Digital Marketing for Food & Beverages Company
AdvertisingDigital StrategyGraphic DesignMarketing StrategyPay Per ClickSearch Engine OptimizationSocial Media Marketing
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our clients are satisfied with monthly reports and annual strategy plans."
Twin Creek Media Inc. has been hired by a food and beverages company to redesign their website and provide email marketing services. They have managed the client's PPC campaign, reviewed analytics, and redesigned the site.
Twin Creek Media Inc.'s work has affected the client's website visitors, leads, and cost-effectiveness. The team promptly responds to feedback and maintains effective communication through email and in-person meetings. Their data analysis capabilities are particularly impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder/Principal of Sirocco Food + Wine Consulting
Describe what your company does in a single sentence.
Food safety and sensory consulting/training services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Creek Media Inc. to accomplish?
Growth - more website traffic -
E-commerce sales
Email marketing
SOLUTION
How did you find Twin Creek Media Inc.?
Online Search
Why did you select Twin Creek Media Inc. over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
How many teammates from Twin Creek Media Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
website redesign
review of analytics
marketing goal setting and budgeting
Google ad strategy
Mailchimp newsletter
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Monthly marketing report Yearly management review against objectives Metrics:
Website visitors
Sales ($)
Number of Leads and cost
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Prompt feedback via email - within a few hours.
What was your primary form of communication with Twin Creek Media Inc.?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Data analytics
Measurement of performance metrics
Annual review of performance against goals
Are there any areas for improvement or something Twin Creek Media Inc. could have done differently?
Our clients are satisfied with monthly reports and annual strategy plans. For smaller clients, checking in monthly or quarterly would be recommended.
RATINGS
5.0
"Fully satisfied with the level of service"
Quality
5.0
Service & Deliverables
"Professional agency. Technical expertise."
Schedule
5.0
On time / deadlines
"Very prompt"
Cost
5.0
Value / within estimates
"Full service agency, cost effective"
Willing to Refer
5.0
NPS
"marketing strategy based on data analytics, technical expertise,
Web Dev & Design for Self-Storage Services Company
AdvertisingBrandingContent MarketingDigital StrategyGraphic DesignMarketing StrategyMedia Planning & BuyingPay Per ClickSearch Engine OptimizationSocial Media MarketingVideo ProductionWeb Design
$10,000 to $49,999
Jan. - Feb. 2021
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They were wonderful to deal with."
Oct 17, 2023
Executive, Space Centre Storage
Anonymous
Other industries
Kelowna, British Columbia
11-50 Employees
Online Review
Twin Creek Media Inc. designed and developed a website for a self-storage services company. They also produced a video, wrote the script, recruited the talent, filmed the footage, and edited the final cut.
Thanks to Twin Creek Media Inc.'s work, the client experienced measurable outcomes in terms of engagement, leads, views, and clicks. They communicated frequently and promptly in person, ensuring an effective workflow. Their quality work, caring attitude, and professionalism were noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Space Centre Storage
Describe what your company does in a single sentence.
We offer self-storage services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Twin Creek Media Inc. to accomplish?
Create a great website
SOLUTION
How did you find Twin Creek Media Inc.?
Referral
Why did you select Twin Creek Media Inc. over others?
High ratings
Close to my geographic location
Great culture fit
Good value for cost
How many teammates from Twin Creek Media Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website = architecture, design, build of a large website including full QA.
Website includes features such as Chat, videos, Gallery, and FAQs.
Videos = full script/storyboard for each video, talent, filming, and editing.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Website = we measure visitors, engagement, leads (forms, emails, chats, calls) each month to determine site performance.
Videos = measure views, clicks.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were wonderful to deal with.
Friendly and informative.
What was your primary form of communication with Twin Creek Media Inc.?
In-Person Meeting
What did you find most impressive or unique about this company?
Quality and care and professionalism.
Are there any areas for improvement or something Twin Creek Media Inc. could have done differently?
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