Shopify E-Commerce Dev for Skin Care Brand
- E-Commerce Development
- Less than $10,000
- Mar. - May 2019
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They were easy to work with and kept me informed throughout the entire process."
- Other industries
- New Delhi, India
- 1-10 Employees
- Online Review
- Verified
A skincare brand hired Troibits Infotech to develop a Shopify-based e-commerce website with a user-friendly product catalog, streamlined checkout, and a seamless experience for customers.
Troibits Infotech’s agile development approach emphasizes collaboration, flexibility, and continuous improvement. They consistently produce high-quality product designs that are both minimal and functional, while creating lightweight, bug-free apps. Their workflow is well-organized and efficient.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Director of UTTERSTOCK LIFESTYLE PRIVATE LIMITED, a skin care brand committed to providing high-quality products that use natural ingredients. We believe in the power of nature to help people achieve healthy and beautiful skin, and we are dedicated to offering the best possible skincare solutions with gentle and effective products.
I am passionate about helping people achieve their skincare goals, and I am committed to ensuring that our brand remains a leader in the industry.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Troibits Infotech, and what were your goals?
We chose Troibits Infotech to develop our Shopify-based e-commerce website to expand our business's online presence, reach a wider audience, and increase our sales revenue through online channels. Their team closely collaborated with us to understand our needs and target audience, creating a customized solution that aligned with our goals.
Our e-commerce website has a user-friendly product catalog, streamlined checkout, and inventory management. Troibits Infotech also integrated marketing and promotional tools to drive traffic and boost sales. With the help of Troibits Infotech, we have a professional online presence and an optimized, user-friendly website to reach new customers and grow our business.
SOLUTION
How did you select this vendor and what were the deciding factors?
We discovered Troibits Infotech while searching for e-commerce website development services online. Impressed by their online presence and reputation, we conducted further research, reviewed their portfolio and read client reviews.
Troibits Infotech stood out due to their expertise in developing customized e-commerce solutions on Shopify, collaborative approach, and ability to deliver high-quality work within budget and timelines. They closely worked with us to understand our unique requirements, communicated promptly, and provided regular updates throughout the development process.
We are satisfied with our decision to choose Troibits Infotech and pleased with their customer-focused approach, expertise, communication, and delivery of a high-quality Shopify e-commerce website.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Troibits Infotech developed a custom Shopify e-commerce website for our company. The project involved a discovery phase, design, development, testing, and deployment. The key deliverables included a custom-designed Shopify e-commerce website that met our specific business requirements, integrated marketing and promotional tools, and had a responsive design optimized for all devices.
The technologies used included Shopify, HTML, CSS, JavaScript, and Liquid, Shopify's templating language. Troibits Infotech provided comprehensive support to ensure the website was fully functional, free of bugs and errors, and provided a seamless experience for our customers.
How many people from the vendor's team worked with you, and what were their positions?
For our Shopify e-commerce website development project, we worked with a team of three professionals from Troibits Infotech. They had a dedicated Product Manager who was responsible for project management, communication, and ensuring that our requirements were met. In addition, they had a website developer who was responsible for the technical aspects of the project, including the development and implementation of key features.
Finally, we worked with their website designer who was responsible for designing the website layout and user interface. Together, this team provided comprehensive support to ensure the successful development, launch, and ongoing support of our Shopify e-commerce website.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
As a result of the Shopify e-commerce website development project with Troibits Infotech, we were able to launch a website that met our specific business requirements and aligned with our brand identity. We have received positive feedback from our customers regarding the ease of use and responsive design of the website.
Additionally, we have seen an increase in online sales since the website launch. Overall, we are satisfied with the deliverables of the project and the support provided by the team at Troibits Infotech.
Describe their project management style, including communication tools and timeliness.
Troibits Infotech follows an agile development approach, which emphasizes collaboration, flexibility, and continuous improvement. They used a variety of communication tools, including InVision, Taiga, Trello, WhatsApp, and emails, to keep us informed of project progress, milestones, and any issues that arose. Their project management style was effective and efficient, with a focus on timely communication, meeting deadlines, and delivering high-quality work.
They were responsive to our feedback and made changes quickly as needed. Throughout the project, they were transparent about the project's status and kept us updated on any issues or delays that arose. Overall, their project management approach was well-organized, communicative, and effective in ensuring timely project delivery.
What did you find most impressive or unique about this company?
The most impressive or unique thing about Troibits Infotech is their ability to consistently produce high-quality product designs that are both minimal and functional, while also creating lightweight, fast, and bug-free apps. This suggests that they have a strong focus on usability, user experience, and technical excellence, which are all key factors in creating successful and well-loved software products.
Additionally, their ability to consistently deliver these qualities in their products sets them apart from other companies in the industry.
Are there any areas for improvement or something they could have done differently?
the website has met expectations, and no significant areas for improvement have been identified at this time. Based on the current assessment, there are no major concerns or issues that need to be addressed. We are satisfied.
RATINGS
-
Quality
5.0Service & Deliverables
"Their quality was top-notch. The team was professional, knowledgeable and committed to delivering exceptional results."
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Schedule
5.0On time / deadlines
"Scheduling with Troibits Infotech was a smooth and hassle-free experience."
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Cost
5.0Value / within estimates
"I can confidently say that the cost was well worth it."
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Willing to Refer
5.0NPS
"I would definitely recommend Troibits Infotech to a friend. They were easy to work with and kept me informed throughout the entire process.