Touchdata Inc. is your trusted managed IT service provider and proud Microsoft Partner. We specialize in delivering comprehensive solutions to optimize and secure your IT network infrastructure. Our mission is to empower businesses by leveraging technology effectively.
With our expertise in enterprise resource planning (ERP) and customer relationship management (CRM), we offer cutting-edge software solutions that streamline your business operations and enhance customer engagement. Our team will work closely with you to implement and customize ERP and CRM systems that align with your unique business requirements. By leveraging these powerful tools, you can improve efficiency, automate processes, and gain valuable insights to make data-driven decisions.
As a Microsoft Partner, we have a deep understanding of Microsoft technologies and solutions. We have undergone rigorous training and certification to ensure that we deliver the highest quality services and support. Partnering with Microsoft enables us to provide you with the latest innovations and access to a vast ecosystem of solutions, giving your business a competitive edge.
At Touchdata Inc., we go beyond just managing your IT infrastructure. We take a proactive approach to ensure the security of your systems. Our advanced threat protection measures safeguard your business from cybercrime and ransomware attacks.
We understand the criticality of uninterrupted operations. Our business continuity and disaster recovery services provide you with peace of mind. We develop comprehensive strategies and implement backup solutions to ensure that your business can quickly recover from any disruptive incidents and continue to operate seamlessly.
Unlock the full potential of your business with Touchdata Inc., your trusted managed IT service provider and Microsoft Partner. Contact us today to explore how our comprehensive IT solutions can transform your business.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Year founded
Founded 2020
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
Touchdata Inc. is noted for providing good value for cost, fitting client budgets across various projects. Clients appreciated timely deliveries and strong communication, often highlighting affordability and alignment with company values as key reasons for selection.
The company successfully implements RPA solutions, reducing manual errors and increasing efficiency across various sectors such as advertising, logistics, and real estate. These implementations lead to cost savings and improved operational processes.
Room for Improvement Acknowledged
While clients express overall satisfaction with Touchdata Inc.'s work, there is an acknowledgment that there is always room for improvement. However, no specific areas for enhancement are highlighted in the reviews.
Value for Cost
Clients consistently choose Touchdata Inc. for their competitive pricing and perceived value for cost. The company's services align with client budgets while delivering high-quality outcomes.
Client-Centric Approach
Touchdata Inc. demonstrates a strong commitment to understanding and meeting client needs, offering flexible solutions and adapting to changing requirements. This approach results in high user satisfaction and successful project outcomes.
Strong Communication Skills
Touchdata Inc. maintains open and proactive communication with clients, ensuring alignment with project objectives and addressing feedback promptly. This fosters a collaborative and positive working relationship.
Proficiency in Financial Solutions
Touchdata Inc. excels in delivering tailored financial management solutions, enhancing accuracy in financial reporting and efficiency in investment management. They have shown expertise in improving client satisfaction through personalized financial plans.
Custom Software Development & RPA for Financial Services Co
Custom Software DevelopmentRobotics Process Automation
$10,000 to $49,999
May - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have excellent knowledge and experience in the sector."
Oct 16, 2024
Brand & Production Manager, Progeny
Heather McCutcheon
Verified
Financial services
Leeds, England
201-500 Employees
Online Review
Verified
Touchdata Inc. implemented a financial management solution for a financial services company. The solution analyzed the client's investment strategies and developed personalized financial plans.
Touchdata Inc.'s work improved the client's financial report accuracy, reduced data collection and analysis time, and increased end-client satisfaction. The team delivered on time and collaborated to foster a positive working relationship. Their excellent knowledge and experience were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Brand and Production Manager of Progeny
Describe what your company does in a single sentence.
Our company engage in financial services, specializing in investment management, financial planning, and wealth management solutions tailored to meet the diverse needs
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Improving investment strategies
Ensuring effective wealth management solutions
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Company values aligned
How many teammates from Touchdata Inc. were assigned to this project?
3
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work with involves implementing a comprehensive financial management solution that includes analyzing current investment strategies, developing personalized financial plans, and optimizing wealth management services. Key deliverables include detailed investment reports, customized financial planning documents, and regular performance assessments to ensure alignment with clients' goals. Overall, the project aims to enhance our financial processes and provide clients with tailored solutions that drive better financial outcomes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes improve accuracy in financial reporting, a reduction in time spent on data collection and analysis, and an increase in client satisfaction as evidenced by positive feedback. We also observed a significant uptick in the efficiency of investment management processes, with faster decision-making and enhanced performance metrics that align with our clients' financial goals.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management was characterized by clear communication and structured timelines. They consistently delivered items on time, ensuring that each phase of the project stayed on track. Whenever we had specific needs or concerns, their collaborative approach fostered a positive working relationship and contributed significantly to the project's overall success.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
In my opinion, they have excellent knowledge and experience in the sector. They have also been very good at keeping in touch with my team and me.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
I can not think of nothing right now
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Robotics Process Automation for Marketing Agency
Robotics Process Automation
$10,000 to $49,999
July - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management was highly efficient and well-organized."
Oct 11, 2024
Managing Director, INSPYR Agency
Nikki Knack
Verified
Advertising & marketing
Bloomington, Illinois
1-10 Employees
Online Review
Verified
Touchdata Inc. provided RPA services for a marketing agency. The team automated the client's lead data entry, qualification, follow-up comms, and status tracking in their CRM system and generated reports.
Touchdata Inc. successfully reduced manual data entry errors, increased lead processing times, and improved follow-up response rates. Furthermore, the team was highly efficient, well-organized, communicative, responsive, proactive, and adaptive to changes. Overall, the outcomes were successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of INSPYR Agency
Describe what your company does in a single sentence.
We specialize in providing innovative advertising and marketing solutions to help brands engage their audiences and achieve their business goals.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Increase lead conversion rates
Improve the overall efficiency of our lead management process.
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Good value for cost
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work involved implementing RPA to automate lead data entry, qualification, follow-up communications, and status tracking in our CRM system, while also generating performance reports to improve lead management efficiency and visibility.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project included a significant reduction in manual data entry errors, faster lead processing times, improved follow-up response rates, and enhanced visibility into lead tracking. These improvements led to more efficient lead nurturing, higher conversion rates, and better overall CRM performance, demonstrating the success of the RPA implementation.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was highly efficient and well-organized. They maintained clear communication throughout the process, providing regular updates and ensuring the project stayed on track. They were responsive to our needs, adapting quickly to any changes or feedback we provided. Their proactive approach in addressing potential challenges and their ability to align their solutions with our specific requirements made for a smooth and successful collaboration.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their proactive way of handling challenges and adjusting to feedback kept the project moving smoothly and created a cooperative atmosphere, resulting in a very successful outcome.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
They did a great work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Workflow Automation for Coaching Programs Company
Robotics Process Automation
$10,000 to $49,999
Mar. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Touchdata Inc. demonstrated a deep commitment to understanding and responding to our needs."
Oct 7, 2024
CPO, Vida Health
Raymond Lee
Verified
Other industries
San Francisco, California
201-500 Employees
Online Review
Verified
Touchdata Inc. was hired by a coaching programs company to automate their workflows. The team assessed the client's current processes, designed automated workflows, and created a reporting dashboard.
Touchdata Inc.'s solution successfully reduced the client's data collection time, decreased their data entry errors, and enhanced their efficiency in generating real-time reports. The client saw high user adoption rates, and the team had strong communication and was responsive to their needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Product Officer of Vida Health
Describe what your company does in a single sentence.
We engage in health coaching and programs
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Enhance Reporting Capabilities
Monitor and Optimize Workflow
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Good value for cost
Company values aligned
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope includes assessing current processes, designing automated workflows, developing RPA bots for data extraction, integrating the solution with existing systems, and creating a user-friendly reporting dashboard. Key deliverables include an assessment report, automated workflow designs, RPA scripts, an integrated system, a reporting dashboard, training materials, a deployment plan, a monitoring framework, and a final evaluation report. This initiative aims to improve data accuracy, increase efficiency, and facilitate real-time analysis to support better client outcomes.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
These include a notable reduction in data collection time, a decrease in data entry errors, and enhanced efficiency in generating real-time reports. High user adoption rates reflect strong engagement with the RPA tools, while operational cost savings and improved client satisfaction highlight the automation's value.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management maintain strong communication and collaboration with stakeholders. The team demonstrated responsiveness to user needs by adapting the project scope based on feedback and conducting regular check-ins to address concerns. They effectively identified and mitigated risks, providing comprehensive training and support to enhance user adoption of the new tools.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Touchdata Inc. demonstrated a deep commitment to understanding and responding to our needs.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Robotics Process Automation for Transportation Co
Robotics Process Automation
$10,000 to $49,999
July - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were a valued and productive partner because of their quick response and flexibility in meeting demands."
Sep 28, 2024
CEO, Driven Worldwide
Mike Bell
Verified
Supply Chain, Logistics, and Transport
London, England
51-200 Employees
Online Review
Verified
Touchdata Inc. developed RPA for a transportation company's fleet management system. The team analyzed the client's processes and integrated RPA workflows for vehicle status updates and location monitoring.
Touchdata Inc.'s work increased the client's operational efficiency by 30% and improved the accuracy of vehicle availability and maintenance schedules. Moreover, the team's project management skills were outstanding, and they quickly resolved issues. Overall, the team's flexibility stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Executive Officer of Driven Worldwide
Describe what your company does in a single sentence.
Our company engage in global banks, investors and international corporates to manage complex ground transport arrangements for their VIPs
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Automating the monitoring and updating of vehicle status
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Good value for cost
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They were hired to implement RPA for fleet management system. The project included analyzing current processes, developing and integrating RPA workflows for vehicle status updates, maintenance tracking, and real-time location monitoring. The scope also involved testing, deploying the system, training staff, and providing continuous optimization.
Key deliverables included RPA workflow documentation, an integrated fleet management system, test reports, training materials, performance metrics, and a support plan, aimed at improving operational efficiency and reducing manual intervention in vehicle management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the RPA project with Touchdata Inc. included a significant reduction in manual fleet management tasks, leading to a 30% increase in operational efficiency. The automated system ensured real-time updates on vehicle status, resulting in improved accuracy of vehicle availability and maintenance schedules.
Additionally, there was a notable decrease in vehicle downtime due to timely maintenance alerts, and overall resource utilization improved, contributing to better decision-making and cost savings.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout the RPA implementation process, they shown outstanding project management skills. They constantly met deadlines for all milestones and kept open lines of contact throughout. Their team was very accommodating to our needs, quickly resolving any issues and making the required modifications as the project progressed.
They ensured transparency and matched their efforts with our goals by providing regular progress updates.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were a valued and productive partner because of their quick response and flexibility in meeting demands. They guaranteed the project's success.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Process Automation for Logistics & Tech Company
Robotics Process Automation
$10,000 to $49,999
Mar. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their meticulous planning and execution ensured seamless progress."
Sep 20, 2024
Account Manager, BOX NOW
Maria Rizou
Verified
Other industries
Athens, Greece
201-500 Employees
Online Review
Verified
Touchdata Inc. helped a logistics and tech company automate updating shipment statuses and tracking logistics processes. The tasks included RPA workflows, system integration, testing reports, and deployment.
Touchdata Inc. successfully reduced the client's operational costs and improved their customer satisfaction. The team's excellent project management skills ensured the timely delivery of the project. Their proactive problem-solving and meticulous planning and execution stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Account Manager of BOX NOW
Describe what your company does in a single sentence.
Our company is an hybrid logistics and tech company that offers smart parcel delivery solutions to all consumers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
To reduce manual tracking and improve the speed of information processing.
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Good value for cost
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The project automate the updating of shipment statuses and tracking logistics processes . The scope includes analyzing current processes, designing and developing RPA workflows, integrating with existing systems, and automating notifications to customers and internal stakeholders.
Key deliverables are a comprehensive project plan, RPA workflows, system integration, testing reports, training materials, deployment and performance reports, and a final project closure report. The aim is to enhance efficiency, accuracy, and communication in shipment tracking, reduce operational costs, and improve customer satisfaction.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes demonstrating the success of the project which include a reduction in manual effort, improved accuracy of shipment status updates, faster processing speeds, increased customer satisfaction, operational cost savings, timely notifications, high system reliability, effective staff training, achievement of key performance indicators, and positive user feedback. These metrics collectively reflect enhanced efficiency, accuracy, and communication in logistics processes.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The excellence in project management for delivering all milestones on time and responding promptly to client needs. Their structured planning and execution ensured smooth progress, while effective problem-solving and regular stakeholder engagement maintained alignment with our objectives. Overall, their performance was marked by timely delivery, responsiveness, and successful implementation of the RPA solution.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their meticulous planning and execution ensured seamless progress, while their proactive problem-solving and consistent stakeholder engagement highlighted their commitment to achieving the project’s objectives.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
NO
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Automation System Development for Branding Agency
AI DevelopmentRobotics Process Automation
$10,000 to $49,999
June - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Touchdata Inc. consistently met deadlines, maintained proactive communication, and delivered milestones on time."
Sep 11, 2024
CEO & Founder, VisualFizz
Dan Salganik
Verified
Advertising & marketing
Chicago, Illinois
11-50 Employees
Online Review
Verified
Touchdata Inc. developed systems to automate market research data for a branding agency. The team also automated report generation and created dashboards and visualizations for easy data interpretation.
Touchdata Inc.'s work enhanced the client's efficiency and accuracy in data collection and market research reports, generating actionable insights and reducing manual efforts. The team provided exceptional management by meeting deadlines, ensuring constant communication, and being flexible.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Founder of VisualFizz
Describe what your company does in a single sentence.
We are branding agency in helping brands grow through digital marketing, branding, analytics, and web experiences.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
To streamline and enhance the gathering and analysis of market research data
Improving data accuracy
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Good value for cost
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
It develops systems to automate the gathering of market research data from various sources
Integrates this data into a centralized platform
Analyzes trends and insights
They automate report generation
Creating dashboards and visualizations for easy interpretation of market research findings and competitor analysis
Key deliverable enhance efficiency, reduce manual tasks, and provide actionable market insights.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The outcome of the project include:
Increased efficiency in data collection and analysis
Enhanced accuracy in market research reports
Faster generation of actionable insights
More informed marketing strategies
A significant reduction in manual effort and errors.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They demonstrated exceptional project management by:
Meeting all deadlines
Staying in constant contact
Being flexible to accommodate changing requirements
Their ability to solve problems and respond quickly made sure that our solutions were implemented successfully.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Touchdata Inc. consistently met deadlines, maintained proactive communication, and delivered milestones on time.
The smooth and effective deployment of RPA solutions for our company was made possible by their flexibility and quick problem-solving.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
Good job!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Robotics Process Automation for Packaging Co
Robotics Process Automation
$10,000 to $49,999
Apr. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their thorough testing and strong support ensured a seamless and successful implementation of inventory management."
Sep 10, 2024
Shipping Manager, Delmarva Corrugated Packaging
Kevin Castillo
Verified
Manufacturing
Dover, Delaware
201-500 Employees
Online Review
Verified
Touchdata Inc. implemented an automated inventory management system for a packaging company. The team automated the client's inventory levels and reordering mechanism to improve efficiency.
Touchdata Inc.'s work reduced manual errors and improved the client's inventory accuracy and operational efficiency. The team delivered all milestones on time, communicated proactively, and was highly responsive to feedback. Overall, the team's adaptability and timely delivery impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Shipping Manager of Delmarva Corrugated Packaging
Describe what your company does in a single sentence.
Our company engage in Packaging and Containers Manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Automated stock updates
To improve efficiency and prevent production delays.
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Good value for cost
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work involved implementing to automate packaging's inventory management. It included real-time tracking of inventory levels to automated stock updates in the system and a reordering mechanism triggered when materials reached set thresholds. This ensured seamless inventory control to minimized manual input and maintained continuous production flow without material shortages.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes of the project included a significant reduction in manual errors, improved inventory accuracy, faster response times for reordering materials, and enhanced operational efficiency, which led to uninterrupted production and better resource management
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management deliver all milestones on time and maintaining proactive communication throughout. They responded quickly to feedback, adapted to challenges, and provided thorough testing and support, ensuring a successful RPA implementation for inventory management.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their thorough testing and strong support ensured a seamless and successful implementation of inventory management. We are also impressed with their timely delivery, proactive communication, and adaptability.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Automated Data Extraction System Dev for Real Estate Company
Custom Software DevelopmentRobotics Process Automation
Confidential
Feb. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are impressed with their on-time delivery, proactive communication, and adaptability."
Sep 9, 2024
Sales Manager, Infinite Property Ltd
Darren Owen
Verified
Real estate
Warrington, England
1-10 Employees
Online Review
Verified
Touchdata Inc. automated a real estate company's document classification and processing. The team developed an automated data extraction system and a dashboard.
Touchdata Inc.'s work improved document processing times, increased data extraction accuracy, and enhanced productivity. The team met deadlines, responded to feedback, and communicated via virtual meetings, email, and messages. Their adaptability and client-focused approach were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales Manager of Infinite Property Ltd
Describe what your company does in a single sentence.
We engage in selling, letting and managing properties for real estate
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Streamline the process of handling real estate documents
Increase overall business productivity
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Good value for cost
Company values aligned
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for includes automating the classification and processing of real estate documents such as contracts, leases, and mortgage paperwork.
Key deliverables include an automated data extraction system, integration with internal platforms, validation for accuracy and compliance, a streamlined approval workflow, secure data handling, and a user-friendly dashboard for tracking document progress. Additionally, Touchdata Inc. will provide training and ongoing support to ensure the system operates efficiently.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project include significant time savings in document processing, increased accuracy in data extraction, enhanced productivity with a higher volume of documents processed daily, cost efficiency by reducing manual labor, improved compliance with legal and security standards, faster approval workflows, and higher user satisfaction with the system's ease of use and functionality.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They planned the project properly and met all deadlines for milestone delivery. They communicated freely and fast, responding to criticism and making adjustments in response to evolving needs. Their strategy involved extensive testing and quality control to guarantee that the finished products fulfilled high requirements and successfully satisfied our needs. Their ability to solve problems and client-focused approach made a significant contribution to the project's overall success.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We are impressed with their on-time delivery, proactive communication, and adaptability. Their rigorous testing and client-focused approach ensured high-quality outcomes and demonstrated a strong commitment to exceeding expectations.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
They did perfect work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App Dev & Post-Launch Support for Hospitality Co
Application Management & SupportOther Application DevelopmentWeb Development
$10,000 to $49,999
May - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication and flexible approach to our evolving needs demonstrated their commitment to our success."
Aug 26, 2024
Owner Operator, Legacy Hospitality Group LLC
Ryan S. Marks
Verified
Hospitality & leisure
Chicago, Illinois
201-500 Employees
Online Review
Verified
Touchdata Inc. developed a web application for a hospitality company. The team worked on the app's UI, security measures, testing, deployment, and post-launch support. The goal was to build an intuitive app.
Touchdata Inc.'s app improved booking efficiency, client satisfaction, user engagement, and vendor coordination. The team adhered to a clear project plan, communicated consistently, and delivered on time. Their flexible response to the client's needs and prompt support led to the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner Operator of Legacy Hospitality Group LLC
Describe what your company does in a single sentence.
Our company operates in an Hospitality industry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
Ensure the web application is intuitive and easy to use
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Company values aligned
How many teammates from Touchdata Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work develop a comprehensive web application for our company. This application is designed to focus on a user-friendly interface, ensuring ease of use for both internal staff and external users. It incorporate strong security measures to protect sensitive information and be built with scalability in mind to accommodate future growth and additional features.
It was executed in clearly defined phases:
Discovery
Design
Development
Testing
Deployment
Post-launch, provide ongoing support for maintenance and enhancements, ensuring the application remains efficient and responsive to evolving needs. The key deliverable is to centralize and automate the event management process, significantly enhancing operational efficiency and client satisfaction.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes include:
Increased booking efficiency
Improved client satisfaction
Enhanced vendor coordination
Higher user engagement
Significant time savings for the internal team
Higher event success rate
Improved financial performance
Data-driven decision-making
All demonstrating the project's success and impact.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management adhered to a clear project plan, maintained consistent and open communication through a dedicated project manager, and delivered each phase on schedule. They responded flexibly to evolving needs, efficiently incorporated additional features, and ensured high-quality deliverables.
Post-launch, they offered thorough training and prompt support, resulting in a successful, on-time project that greatly enhanced our event management operations.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their adherence to a well-structured project plan and timeline ensured that each phase was delivered on schedule. Also, their communication and flexible approach to our evolving needs demonstrated their commitment to our success.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Compliance Consulting for Legal Services Company
Compliance Consulting
$10,000 to $49,999
Aug. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their value is outstanding."
Oct 16, 2024
Accredited Paralegal, Moray Legal
Neil Swain
Legal
Glasgow, Scotland
51-200 Employees
Online Review
Touchdata Inc. provided legal advice for a legal services company. The team was responsible for contract negotiation, compliance, and risk management consulting.
Touchdata Inc.'s work received positive stakeholder feedback and improved the client's document processing efficiency, regulation compliance, and risk mitigation. The team delivered on time, responded to needs, and communicated regularly and openly, fostering a collaborative environment.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Accredited Paralegal of Moray Legal
Describe what your company does in a single sentence.
We specialize in delivering solutions to meet the diverse needs of individuals and businesses.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Touchdata Inc. to accomplish?
To focus on our core business
Ensuring compliance with regulations
SOLUTION
How did you find Touchdata Inc.?
Online Search
Clutch Site
Why did you select Touchdata Inc. over others?
Pricing fit our budget
Company values aligned
How many teammates from Touchdata Inc. were assigned to this project?
2
Describe the scope of work in detail. Please include a summary of key deliverables.
This include providing expert legal advice on contract negotiation, compliance, and risk management. They will draft and review legal documents, ensuring clarity and protection of our interests. Key deliverables consist of regular legal consultations, document preparation, compliance support, risk assessments, and ongoing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcome demonstrate success through improved efficiency in document processing, enhanced compliance with regulations, effective risk mitigation, cost savings from streamlined legal processes, and positive stakeholder feedback regarding legal clarity and security. These results reflect a successful partnership that strengthens our legal operations and aligns with our business goals.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently delivered items on time, demonstrating a strong commitment to meeting deadlines. Their team was responsive to our needs, actively seeking feedback and making adjustments as required throughout the project. Regular updates and open communication channels ensured that we remained aligned on objectives and progress, fostering a collaborative environment.
What was your primary form of communication with Touchdata Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their value is outstanding. They proceed quickly in the project.
Are there any areas for improvement or something Touchdata Inc. could have done differently?
They show greater effort with their team
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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