Thumbmunkeys is an ISO-certified design and development company located in the city ofYork, UK. With over 10 years of experience, we’ve delivered award-winning mobile apps and web apps that have garnered 100 million+ downloads.
Some of our notable clients include Transport for London, Humberside Police, DappRadar, Stansted Express, Microsoft, KCOM, Savills, Ag-drive, and more.
As an ISO 27001 andISO 9001 certified company, we maintain international standards for quality management and information security.
Services
Our end-to-end iOS, Android and Web app development services enable our clients to build innovative B2B and B2C solutions from MVP to fully scaled-up products. Our services cover every aspect of the product lifecycle in one place delivering:
Discovery
Design
Development
Testing
Aftercare and support
As experts in location tracking, mapping, real-time systems, and geospatial analytics we excel at building intelligent mobile apps that enhance location-awareness, enable real-time decision making, improve resource allocation, and offer valuable geospatial data insights.
Why choose Thumbmunkeys?
Proven track record of delivering bespoke apps for 10+ years, rated 4.9 on Clutch and#8 on Clutch Leaders Matrix
ISO 9001 and ISO 27001 certified, adhering to the global best practices for quality management and information security
Reliable, long-term tech partner, enabling our clients to build award-winning products from scratch using an agile approach
Experts in location-tracking and job management solutions
Transparency, timely delivery and reliable post-launch support
Thumbmunkeys Ltd offers competitive pricing, with project costs ranging from $20,000 to $458,200. Clients report good value for cost, emphasizing flexibility and responsiveness, though some noted increased costs due to project scope changes. Overall, they are seen as a reliable partner for app development.
Clients appreciate Thumbmunkeys Ltd's flexibility in adapting to changing project requirements and their willingness to incorporate client feedback into their work, which helps in achieving a satisfactory final deliverable.
Proactive Problem Solving
Clients commend Thumbmunkeys Ltd for their proactive approach in addressing issues. They are noted for quickly reacting to problems and providing innovative solutions, ensuring that projects are delivered on time and to a high standard.
Strong Client Communication
The company is recognized for maintaining open and effective communication channels with clients, ensuring that any concerns or changes are addressed promptly. This has led to positive working relationships and successful project outcomes.
Successful Delivery Under Tight Deadlines
Clients have praised Thumbmunkeys Ltd for their ability to deliver projects within tight deadlines, even under challenging circumstances such as the COVID-19 pandemic. Their commitment to meeting timelines is a significant asset.
Need for Improved Project Management
While Thumbmunkeys Ltd delivers quality work, some clients have noted the need for clearer project management processes and more proactive updates on project progress, timelines, and potential cost changes.
Excellence in Custom App Development
Thumbmunkeys Ltd is repeatedly praised for their ability to develop tailored mobile and web applications across a variety of industries, from transportation to agriculture and finance. They demonstrate strong technical expertise and creativity, delivering functional and user-friendly solutions.
The final deliverable exceeded the client's initial expectations, so they were very happy with the partnership. Overall, Thumbmunkeys Ltd communicated well and laid out clear pathways to take when addressing bugs and unforeseen project roadblocks. They provided excellent technical support. This review is an update by the client company. The original content is located below the new review.
The final deliverable exceeded the client's initial expectations, so they were very happy with the partnership. Overall, Thumbmunkeys Ltd communicated well and laid out clear pathways to take when addressing bugs and unforeseen project roadblocks. They provided excellent technical support. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
We are a local charity that has run a local Payments for Ecosystem Services scheme (the Westcountry Angling Passport) for 20 years. This was desperately in need of updating, and brining to a wider audience.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Thumbmunkeys Ltd?
We had a paper based scheme that was very expensive to run, and required a lot of miles driven to administer. We had previously appointed another developer, but had issues with resulting app.
SOLUTION
What was the scope of their involvement?
Full involvement in development of the app. We had the basic concept, but needed a lot of support and technical expertise to make it work.
What is the status of this engagement?
The contract is now complete.
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
Multiple stages of development, with both incremental and significant changes to the project scope. Good communication, a free and open pathway to resolve the issues, bugs and unforeseen elements that cropped up.
In what ways can they improve?
We were very happy with the end result, it exceeded our initial expectations, and so do not have any suggestions in this regard.
What advice do you have for clients with similar needs to yours?
Think things through, take your time, and if you can, keep things simple.
UPDATED REVIEW
This review was published on March 18, 2020.
Bruno Vincent
Angling Development Officer, Westcountry Rivers Trust
Environmental Services
1-10 Employees
Cornwall, United Kingdom
Confidential
Oct 2019 - Dec 2019
Project summary
Thumbmunkeys Ltd utilized Xamarin to make updates to an MVP for a river-centric nonprofit. They enhanced the UI and enabled more smooth, secure transactions through the app’s ecosystem services feature.
Feedback summary
While the app is still new to the market space, transactions are now running faster than before and have yielded no errors. By offering their partner access to their project management system, all parties were kept in the loop on the competition of tasks. They cultivated a transparent relationship.
BACKGROUND
Introduce your business and what you do there.
I’m the former angling development officer for a charitable trust that looks after the rivers in Cornwall, Somerset, and Dorset in the United Kingdom. We also run a payment for ecosystem services scheme, which enables farmers to sell fishing through a token system.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Thumbmunkeys Ltd?
They were to update an MVP that was created by a different company.
SOLUTION
What was the scope of their involvement?
Their team was involved with fixing bugs and making the code more robust. Particularly, they focused on adding UI/UX components that would help older users. They also added some new features to broaden the market. Primarily, they were responsible for increasing the stability of transactions and decreasing general page load speed. They used Xamarin to complete the work.
What is the team composition?
From memory, there were about five people assigned to the work. I collaborated primarily with a project manager.
How did you come to work with Thumbmunkeys Ltd?
We put out an invitation to tender through the UK government’s contract fund.
What is the status of this engagement?
The project started in October 2019, and the scope of work was completed in December 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
While the app is new to the marketplace, it generally runs faster than it did before. The few transactions we’ve facilitated so far have been faultless.
How did Thumbmunkeys Ltd perform from a project management standpoint?
They performed and communicated well over Skype.
What did you find most impressive about them?
They used visual DevOps and provided me with a client login. With that, I could track the completion of each sprint. Throughout the engagement, I knew where we stood with progress toward our goals. That was fairly unique and helpful.
Are there any areas they could improve?
No, I don’t have anything for them to improve upon. Their responses were pretty technical in terms of jargon, but that’s likely because they knew that I’m a technical person.
Star Ratings
Overall rating: 4 Every firm has room to improve. Quality: 5 They performed very well. Cost: 4.5 I don’t know if someone could do the same job at a cheaper price. Schedule: 5 Willing to refer: 5 I’ve recommended them several times.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-21 of
21 Reviews
Locations (1)
Studio 3.4, Regency House, Westminster Place, YorkYork, EnglandYO24 2PA
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