Think Orion

BACKGROUND

Please describe your company and your position there.

E-commerce start up focussing on UK Market. I am sales and marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion?

Online marketing, strategy consulting, lead gen.

What were your goals for this project?

Find a new way to generate leads for short term and post-covid

SOLUTION

How did you select Think Orion?

I reached out to a couple of companies for a quote and I had a call with the 5 most responsive of them. I immediately had a good feeling about Manno as it didn’t feel like he was selling to me like the others.

He actually listened and asked some good questions. After the first meeting, we followed up with another session with the owner of the company. He was also impressed by the knowledge and the way of working and we decided to start working together.

Describe the scope of their work in detail.

It started with another discovery session where we set our goals and he challenged me on what I had in mind. We decided to focus instead of making it too big/complicated.

The first goal was simply to find new streams of quality leads. Now I am working with him and his team to set new goals for the next fiscal as we are very pleased with the results so far.

What was the team composition?

Manno, owner of my company and me.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Before COVID happened, we had 15 new leads every month, 90% via offline channels. During COVID this dropped to 1 or 2. Three months after we joint forces with Orion we were back at 10 (all online) and we are now Already at roughly 20 a month.

How effective was the workflow between your team and theirs?

Their workflow is super smooth, don’t have other words for it.

What did you find most impressive about this company?

His ability to understand our problem quicker than I did. He truly dedicated so many hours on our company, it almost felt like he was part of the team.

Are there any areas for improvement?

Would be great to have live sessions as well but we will just have to wait for world to be normal again.

BACKGROUND

Please describe your company and your position there.

Together with some friends, we decided to start a cooking-at-home company and start selling cooking products. I'm responsible for marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion, and what were your goals?

We wanted full SEO work to be carried on our site to attract customers and position our website well on search engines.

SOLUTION

How did you select Think Orion and what were the deciding factors?

We chose Think Orion because it is well-positioned among the web agencies in the sector.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They helped us develop a multilingual e-commerce site with content written from an SEO perspective. On the third week, we noticed that the entire visibility if the site has improved,

The entire visibility of the site has improved thanks to the optimal positioning with the keywords important for our product sector. We had a considerable increase in sales and a visible reduction in the number of abandoned carts.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the co-founders: Rayed and Manno.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

200 % traffic + 150 % sales in less than a month

Describe their project management style, including communication tools and timelines.

Rayed and Manno are punctual, reliable, and extremely professional people, we’ve been working with them for almost a year now and can’t recommend them enough.

What did you find most impressive or unique about this company?

Not only did they do everything they promised in less time than originally estimated, but they made some extra changes to our website at no additional charge. We noticed our rankings increased dramatically within just a few weeks.

Are there any areas for improvement or something they could have done differently?

Their service was well above and beyond what we had expected.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CEO of CHASM, we help emerging tech providers by setting up a clear and consistant motion for repeatable and scalable revenue growth. As the founder/CEO one of my top priorities is new customer acquisition, this is the lifeline of any organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion?

As a young company, creating awareness for our solutions is crucial to generate demand. We did not have the capabilities to reach our taget audience and articulate to them how they would benefit from working with us. Reaching our target audience, conveying the messaging and turning them into leads by creating interest is what we have asked Orion to help us with.

What were your goals for this project?

The goal was to generate sufficient awareness and leads for us to close 2 new customers per months.

SOLUTION

How did you select Think Orion?

The decision making process was primarily done by myself. I have done online research to what capabilities I should be looking for in a digital marketing agency and which agencies where meeting to criteria.

Most important and deciding factor to me was the impression that I got from speaking with both the owners, Manno and Rayed. It was very clear to me that they did not only knew what they were talking about in regards to digital marketing but more important they understood me and my business challanges.

Describe the scope of their work in detail.

Scope of work consisted of the following: translate my target audience to buyer persona's, identify the relevant channels and content that these persona's like to engage on and execute the chosen strategy. This ended up being SEO, Social Media posting and paid advertisement accross different channels.

What was the team composition?

From Orion there were different roles involved. Manno was responsible for the (commercial) relationship, provide insight into the progress and results and was my go to guy in case we ran into any problems.

Rayed provided operational updates and worked together with my team to help them meet the requirements. Lucie helped us with the social media posting and content related support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The goal was to create sufficient leads for us to generate two new customers per month, which is exactly what we achieved. This was a bit exciting in the beginning because neither of us knew how much leads this would require but they stepped up their game and over delivered. Orion deliverd 6-10 leads per month which led to 1-4 new customers for us, exceeding our expectations.

How effective was the workflow between your team and theirs?

In the first few weeks I takes some time to get used to each other and for us to their processes but I guess this is normal. After the first month we had our regular cadences where operations interacted mostly via Slack whenever was needed and I had calls on a monthly basis regarding the results. Their team was on top of their game which has helped our team to step up as well.

What did you find most impressive about this company?

I have heard al the drama stories about working with digital marketing agencies so I was a bit nervous at first, but what stood out to me was that these guys over delivered from day 1. Always one step more is their slogan and this translates into results for both parties.

Are there any areas for improvement?

Their efforts can sometimes be overwhelming, but we guess this goes with getting things done.

BACKGROUND

Please describe your company and your position there.

I am owner of YourGoals, I teach different sport classes in Amsterdam (the Netherlands). I teach personal training, bootcamp classes, Fit & Safe classes and elderly gym.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion?

I hired Orion to do my online marketing. They did lead generation and run multiple ad campaigns to promote my business and products

What were your goals for this project?

I wanted to increase my number of clients and I wanted to put my company on the market. That more people got to know who YourGoals is and what we do.

SOLUTION

How did you select Think Orion?

I knew Orion from a previous project, and I was very satisfied. That I wanted to hire them again

Describe the scope of their work in detail.

We started with a team meeting to share all ideas. From there Orion made a plan. Which involved Facebook, Instagram, google and the involvement on my website. We had multiple meetings where they launched their ideas and I could give feedback on. They did all the work, I only told my vision.

What was the team composition?

At least 3 people were involved. For my social media, for the advertisement and to lead everything in the good direction. I don't know how many more people are behind that. For me a small team to work with worked very good.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I had an 40% increase of new subscribers for my classes. There was an increase in amount of people that visited my website. And because of them I'm on the first page of google search. Also, on social media 20% increase of new subscribers and more engagement. It was as I expected and more.

How effective was the workflow between your team and theirs?

It was very effective to work with Orion. They are very flexible in availability. And punctual in the deadlines. We use, asana and Dropbox for planning and sharing. And for the small questions WhatsApp.

What did you find most impressive about this company?

Their flexibility and creativity help them stand out.

Are there any areas for improvement?

no

BACKGROUND

Please describe your company and your position there.

My company develops exam preparation material in the form of online course and books.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion?

Think Orion helped me in getting marketing systems in place for online advertising at Facebook, Google and LinkedIn.

What were your goals for this project?

To market my products/services digitally on online platforms such as Facebook and Google.

SOLUTION

How did you select Think Orion?

I came across Think Orion through a referral.

Describe the scope of their work in detail.

• Facebook advertising - creatives, campaign launch, analytics, maintenance
• Google advertising - creatives, campaign launch, analytics, maintenance
• LinkedIn - creatives, campaign launch, analytics, maintenance
• Email marketing
• Web designing

What was the team composition?

My direct point of contact were Ray and Manno @ Think Orion. They have a very nice team of professionals that specialize in specific areas of digital marketing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very impressive. They took time to understand the business model and implemented appropriate tools/processes.

How effective was the workflow between your team and theirs?

Very effective. In addition to weekly progress meetings, we communicated using proper project management tools in order to have a good handle on short-medium-long term goals. They were very responsive.

What did you find most impressive about this company?

I am impressed by their client engagement and ability to exceed expectations on a consistent basis.

Are there any areas for improvement?

Continuous improvement is something that I personally strive for and recommend others to do so too.

BACKGROUND

Please describe your company and your position there.

We are a startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Think Orion?

Digital strategy PPC management

What were your goals for this project?

Overall strategy and low cost of conversions

SOLUTION

How did you select Think Orion?

Reviewed several agencies and these guys knew what they were talking about

Describe the scope of their work in detail.

Proper plan was provided, expectations and the results were spectacular

What was the team composition?

Manno and Rayed coordinated the bulk of the effort and provided guidance to our in-house team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Digital strategy looked amazing and results have started to show already

How effective was the workflow between your team and theirs?

We synced well

What did you find most impressive about this company?

They created focused strategies that hit exactly the spots we were hoping to focus on.

Are there any areas for improvement?

NA