TH-EY

BACKGROUND

Please describe your company and your position there.

I am the founder of an online VPN service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY, and what were your goals?

We hired TH-EY to create a Chrome extension along with a website for the project.

SOLUTION

How did you select TH-EY and what were the deciding factors?

I found TH-EY on the clutch.co The most important factor was their great reviews as well as their skills and flexibility to adapt to my requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was built from a couple of components: A landing page, Chrome extension, Backend service for a chrome extension.

• Tech: Landing page 
• WordPress Backend: Java with Spring boot, AWS, MySQL
• Chrome extension: Javascript, HTML, CSS

How many people from the vendor's team worked with you, and what were their positions?

There was 1 developer working on the project and the technical project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the moment we are before the launch of our service. We are able to onboard users along with providing them with the functionality we offer. This step is the core of our business.

Describe their project management style, including communication tools and timelines.

I was talking directly to the project manager almost daily. We communicate mostly through email. All the tasks were created and managed in Jira.

What did you find most impressive or unique about this company?

The guys at TH-EY did a fantastic job on the Chrome extension. They are also flexible and adapt to requests and changes in scope quickly and without issue. They quickly understood my requirements and provided useful feedback to improve the solution.

Are there any areas for improvement or something they could have done differently?

It was a good experience overall and TH-EY are easy to work with, but I would advise in future to give the customer a more structured and formal proposal of how the project will be undertaken and outcomes achieved e.g. architectural and technology choices. This will allow the customer opportunity to consider how these may impact on their business in the long term

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a tech startup launching a new social media platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

We had a new concept for an app that we had designed and needed the application building from scratch, the product will be ever-evolving and we hope to continue working with TH-EY for a long time ahead.

What were your goals for this project?

To get what we had designed built out into an iOS application and take that product to market. Now that we have completed that process the next goal is of course to start acquiring a mass of users.

SOLUTION

How did you select this vendor?

A good friend and UX designer we had been working with on a previous project had worked with TH-EY previously and recommended that they would be good to work with. We took a meeting with them and were very impressed with what they had to offer, naturally we had meetings with quite a few other development companies as well - all of whom seemed to focus the meetings around themselves and how much they would cost us rather than what they could do for us, TH-EY listened carefully when we explained our ideas and came back with solutions as to how they could help us.

Describe the project in detail.

Our first thing to do was propose the designs of the new concept to TH-EY so they could give us a quote for time and cost, this process really helped us distinguish what our true MVP should be. The next goal was getting said MVP built into an iOS application, we have now been live and doing constant testing for a few weeks so the next goal is to start focusing on the analytics and hopefully getting lots of users on board.

What was the team composition?

TH-EY offer us a very streamline team composition where the number of people working on the project can easily change depending on how much work we need doing and how quickly we wish to achieve that. We are in constant communication with the project manager so we know exactly what is going on each day.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project started from scratch and based on previous projects we had worked on we were very concerned about how long it may take to get it up and going, but there have been absolutely no issues with TH-EY, by the end of the first week of work we already had something to see and play around with in a test environment, within a month we had the whole mvp.

The product is now live, we are starting to take on our first users, we’ve been getting great feedback, we’re really happy with how TH-EY have brought our designs to life.

How effective was the workflow between your team and theirs?

We are in constant communication via slack, 5 days a week, sometimes even at the weekend, responses are always fast, we are always kept in the loop. We can always have phone calls if necessary but because the slack communication is so frequent that isn’t often necessary. As well as this we can always see what work is currently being done and keep track of progress with the JIRA board.

What did you find most impressive about this company?

They actually listen to our ideas, spend time thinking about them, and then come back with ideas and solutions. As well as this there have been a few things that we wanted to doing to the app that the team hadn’t worked with before and they have taken the time to do thorough research and expand their skills and knowledge so they can cater to our needs.

Are there any areas for improvement?

I think every client will always want their product to be delivered as quickly as possible, TH-EY work incredibly fast and efficiently so on the few occasions that things have taken slightly longer than expected I’ve had to take a minute to remind myself that it’s not that they are being slow, but 95% of the time they are working exceptionally fast!

It would be really great if there was always somebody working over the weekend (currently there sometimes is), but that’s just the dream world of a workaholic.

BACKGROUND

Please describe your company and your position there.

We have built a new app that allows restaurants take orders via M01 app. The project includes iOS, Android and restaurants back office. The software gives restaurants option to take orders, deliver food to customers' homes, and manage restaurant marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

All developing both iOS and Android apps and the back office. Also consulting

What were your goals for this project?

Build the best software for the restaurants and our own use

SOLUTION

How did you select this vendor?

Got great recommendation

Describe the project in detail.

We have built a new app that allows restaurants take orders via M01 app. The project includes iOS, Android and restaurants back office. The software gives restaurants option to take orders, deliver food to customers' homes, and manage restaurant marketing.

What was the team composition?

Vendors' side we had several coders and depending on the need and budget. Daily communication with Wojciech Soczyński, (

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I could not be any happier how we have managed the project. Super thankful and grateful Wojciech Soczyński's effort and skillset to make the project a big success! Work been fast and without any mistakes. We have built a whole software quickly. We will work with these guys for a long-time!

How effective was the workflow between your team and theirs?

Week meetings and daily communication! Been super good!

What did you find most impressive about this company?

I can trust these guys with everything!

Are there any areas for improvement?

No, if there has been soemhting they needed to think about, they have done a proper research around the subject.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Hatchpad, a PropTech software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TH-EY?

We needed someone to provide web development support.

SOLUTION

What was the scope of their involvement?

First, TH-EY performed an in-depth analysis of our company in order to understand our business needs and problems. Their team handles our web development support and mainly does backend work. Initially, they were doing some frontend work but that changed. I have an in-house designer who generally completes the whole design and wireframe and then we give it to TH-EY to build from there.

What is the team composition?

We always talk to Wojciech (CEO) and there are two full-time individuals on the project as well as another person who helped us with the frontend UX design. He’s not currently working on our project but will probably be used again at some point in the future.

How did you come to work with TH-EY?

I met TH-EY at a networking event in London.

How much have you invested with them?

We’ve invested about £40,000 (approximately $49,000 USD).

What is the status of this engagement?

We started working together in October 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They genuinely feel like an in-house team in terms of how they add value to software building. TH-EY is the best development company I’ve ever worked with. They’re really good, and I’ve worked with huge development companies in the past. However, TH-EY is head and shoulders above other companies in terms of how much they understand the problem at hand.

How did TH-EY perform from a project management standpoint?

They’re easy to get a hold of and are always available. We use email and Slack to communicate and hold weekly calls about what has been achieved, what needs to get done for the week, and any problems that occur. Sometimes, we have demos throughout the week on new features or work they’ve done.

What did you find most impressive about them?

I’m impressed with how well they contribute to solving our business problems and ways around certain issues. They think outside the box on projects and even on certain features. Their team has made a real effort to understand our business and how it operates. TH-EY analyzes the problem themselves and looks for ways to do things more efficiently.

Are there any areas they could improve?

No, I don’t have any criticism.

Do you have any advice for potential customers?

They’re mainly coders. It’d be good to have your own in-house designer. Prepare everything for them as much as possible.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Seamless, we develop software for for hardworking garment manufacturers who believe there are better ways to spend their time than copy/pasting numbers onto Excel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

TH-EY has provided me with consultancy services for my previous project called “Weavenote”. They advised on the software after the previous team has left. Because they don’t specialise in Ruby on Rails, they have connected me with high quality freelancers that I was happily using for some time. Additionally, for my new project (seamless.to) they have developed a small proof of concept of a dashboard that allows me to quickly onboard new clients.

What were your goals for this project?

For the dashboard project, the goal was to have a lightweight, easily customizable solution, that I could adjust for individual client needs.

SOLUTION

How did you select this vendor?

I met Wojciech - co-founder of the company in London via common friend in Google Campus for Startups.

Describe the project in detail.

The service provided was to create a customizable dashboard. Additionally, the software was deployed to my AWS account and I have been provided with a “How to” document as well as later support.

What was the team composition?

I was working with the Founder who has gathered all the requirements for the project and later delivered the solution.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Existing customers are happier and I are able to take on customers that need more complicated work.

How effective was the workflow between your team and theirs?

I was talking directly to the founder. The communication was through emails and via Google Meetups. The project was executed smoothly in a matter of days.

What did you find most impressive about this company?

They work swiftly and within budget (which I find extraordinary since I usually work with quite laughable budgets). I never received more value for my money.

Are there any areas for improvement?

They have truly walked the extra mile to make solutions to fit with our budgets, which really is the most important to us. Only praise from here.

BACKGROUND

Please describe your company and your position there.

My company offers WordPress development services to SMEs in the UK. I am the project manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

TH-EY have done multiple small automation and improvements to my process. It involved connections to Salesforce, Xero, Uptime Robot and more. Mostly it was asynchronous scripts based on AWS Lambda. Also, we are working in a couple of other projects together, where I’m not directly involved but was a connector between TH-EY and other companies.

What were your goals for this project?

Improve my company process, automate manual tasks and make a lot of tasks much easier.

SOLUTION

How did you select this vendor?

I met Wojciech - co-founder of the company in London.

Describe the project in detail.

Connections between APIs of Salesforce, Xero, Uptime Robot, and some more. Automation scripts, small apps which improve and automate my company process.

What was the team composition?

I was working with both founders of the company - 2 full-stack developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working with TH-EY improved speed and efficiency in my company.

How effective was the workflow between your team and theirs?

I was talking directly to the programmer involved in development.

What did you find most impressive about this company?

Every member of the team was highly experienced and is able to find elegant solutions for complex technical requirements.

Are there any areas for improvement?

None!

BACKGROUND

Please describe your company and your position there.

Founder at Own-Kind. We mobilise your wardrobe

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TH-EY?

Assistance developing our platform across web + app

What were your goals for this project?

Create an excellent platform

SOLUTION

How did you select this vendor?

Recommendation then tender process - sourced quite a few estimates for initial MVP and TH-EY were ahead of the rest of the pack on several criteria

Describe the project and the services they provided in detail.

We do strategy + wireframes, they consult + execute builds in agile format

What was the team composition?

Has revolved as the project has progressed (nearly 2 years now) but typical to have 2x Web devs and 2x App devs

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Have achieved enough traction quickly enough that have been able to take on our first external financing. Engagement from alpha + beta users is good on the platform and we are now seeing referrals

How was project management arranged and how effective was it?

Cross border so all comms via slack + calls over hangouts. Lead for TH-EY based in London with us so have periodic meetings with him in person

What did you find most impressive about this company?

Honestly everything - have been realistic and pragmatic about development and kept me up to date on budget + timeframe targets.

Their communication has been excellent—they’re super responsive and work has been impeccable. Bugs corrected quickly and very quick to MVP

Are there any areas for improvement?

The only thing I can think of would be to expand services offered to include machine learning but I'm sure that will come in time

BACKGROUND

Please describe your company and position.

I am the Founder of recdek

Describe what your company does in a single sentence.

A technology platform to solve the problem of what to watch across all the streamers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Launch the platform
• Add various features

SOLUTION

How did you find TH-EY?

Clutch Site

Why did you select TH-EY over others?

• High ratings
• Pricing fit our budget
• seemed best of 3 spoke to

How many teammates from TH-EY were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Launch recdek and oversee its on going development for the last year

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

on going stable platform launched

features added in a timely manner

costs that dont go over our budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cristian was responsible for directly feeding into our team to deliver his areas of responsibility.

What was your primary form of communication with TH-EY?

Virtual Meeting

What did you find most impressive or unique about this company?

Cristian understood the requirements very well and diligently worked through what was necessary to create a more robust version of recdek which allowed us to grow in the right direction

Are there any areas for improvement or something TH-EY could have done differently?

They didn't have a project manager as such. We worked directly with the developer, Cristian, which worked very well for us.

BACKGROUND

Please describe your company and position.

I am the Director of PRS

Describe what your company does in a single sentence.

Provide research for Members of Parliament

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Create a CMS for our research

SOLUTION

How did you find TH-EY?

Online Search

Why did you select TH-EY over others?

• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is a complex workflow system for delivering thousands of important documents annually. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is a vast improvement on our last one and this is shown by a measureable improvement in customer satisfaction. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and understood and acted on any feedback very quickly. 

What was your primary form of communication with TH-EY?

Email or Messaging App

What did you find most impressive or unique about this company?

Like us they work hard and get the job done, that is why there was a great culture fit for this project. 

Are there any areas for improvement or something TH-EY could have done differently?

Not that I can think of. 

BACKGROUND

Please describe your company and position.

I am the CEO of an e-commerce retailer. 

Describe what your company does in a single sentence.

Omni-channel retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TH-EY to accomplish?

• Build out a logins portal for private client access to our omnichannel retail dashboards

SOLUTION

How did you find TH-EY?

Referral

Why did you select TH-EY over others?

Referred to me

How many teammates from TH-EY were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

There was a lot of consulting, calls and discussions
Another aspect was building a small web platform for managing our clients and allowing them to preview the dashboards made in Metabase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients can preview their data in a secured say. We can manage them, adding and revoking the access. Different roles in the app allows us selecting proper dashboard to show.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The main scope of work was delivered on time and within budget. Ad hoc calls and consulting were always smooth.

What was your primary form of communication with TH-EY?

Virtual Meeting

What did you find most impressive or unique about this company?

Great communication and very collaborative. Filip and his team were very professional and punctual alwys, they were always looking for the best ways to build of value without solely focusing on how much they could build. It was a very efficient and high-impact return for us.

Are there any areas for improvement or something TH-EY could have done differently?

-