Testimonial Hero

BACKGROUND

Please describe your company and position.

I am the President of Explainify

Describe what your company does in a single sentence.

Animated and Live Videos for B2B Marketing and other digital services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• To gather good quality testimonials from happy clients.

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Testimonial Hero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TestimonialHero's contacted and arranged interviews with several key clients. They arranged the interview, undertook them, then edited them to put together a range of great visual testimonials for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got a range of professional interviews from clients who historically would have simply written a line or two review on a form. Having a live video really enhances their experiences with our company and gets across how genuinely delighted they were with our services and end product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed professionally, and all our key dates were hit on time. They were also highly responsive and happy to make adjustments and edits where requested.

What was your primary form of communication with Testimonial Hero?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered exactly what they said they would and made us look like heroes too!

Are there any areas for improvement or something Testimonial Hero could have done differently?

Nope. We were totally happy.

BACKGROUND

Please describe your company and position.

I am the Manager, Corporate Communications of NewStore

Describe what your company does in a single sentence.

NewStore provides a mobile-first Omnichannel-as-a-Service platform for DTC retail brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• My company needed a 2-minute video testimonial explaining how our platform has transformed the retail experience for one of our customers

SOLUTION

How did you find Testimonial Hero?

We have a long standing relationship with TH

Why did you select Testimonial Hero over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Testimonial Hero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Interview question development
2. On-site Interview filming
3. B-roll shots
4. Post production editing of a 2-minute cut and a 30-second social cut

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Testimonial Team completed our project in a timely manner and was very responsive throughout the process

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the Testimonial Hero team was fantastic to work with. The project was completed on schedule and they were very clear about the timeline throughout the process

What was your primary form of communication with Testimonial Hero?

Email or Messaging App

What did you find most impressive or unique about this company?

How quickly they we’re able to get the project started and their ability to take constructive feedback to get us the final product we were looking for

Are there any areas for improvement or something Testimonial Hero could have done differently?

Nothing specific comes to mind. We love working with Testimonial Hero

BACKGROUND

Please describe your company and position.

I am the Chief Vibes Officer of Sales.co

Describe what your company does in a single sentence.

Tech-led lead generation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Great testimonials for customer acquisition
• Contacting customers and gathering data

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

• Referred to me
• Company values aligned

How many teammates from Testimonial Hero were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

TH reached out to customers, interviewed them, produced a video asset, and delivered it

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A high quality video interviewing a customer of ours

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Seamless and automated through a lot of the process
• we had a point person assigned to us

What was your primary form of communication with Testimonial Hero?

Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the end product was impressive!

Are there any areas for improvement or something Testimonial Hero could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Associate of a financial services company

Describe what your company does in a single sentence.

Growth equity firm focused on B2B software companies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Showcase the impact of our team on Company development

SOLUTION

How did you find Testimonial Hero?

Online Search

Why did you select Testimonial Hero over others?

• High ratings
• Great culture fit

How many teammates from Testimonial Hero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

5 testimonial videos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

5 stellar testimonials that detailed entrepreneurs excitement about partnering with our fund

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team was super responsive in terms of deliverables from their end as well as needing feedback from our team

What was your primary form of communication with Testimonial Hero?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their efficiency and the quality of their work.

Are there any areas for improvement or something Testimonial Hero could have done differently?

Showed real-time responses to questions such that we could continue filming if they did not meet muster

BACKGROUND

Please describe your company and position.

I am the Owner of Brightline Media

Describe what your company does in a single sentence.

We're an SEO and digital marketing company helping small and medium-sized businesses win online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Help close more deals
• Customer stories

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

• High ratings
• Referred to me

How many teammates from Testimonial Hero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create engaging testimonial videos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An engaging video(s) that we could use as marketing collateral.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely organized project management process and always following up etc.

What was your primary form of communication with Testimonial Hero?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed by their organized processes.

Are there any areas for improvement or something Testimonial Hero could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am a Marketing Manager of a software company

Describe what your company does in a single sentence.

Our company empowers the largest and fastest-growing companies to convert their best accounts faster by finding and engaging throughout the customer journey with the most influential members of the buying committee.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Create a video that showcases customer satisfaction

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Testimonial Hero were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Testimonial Hero was tasked with interviewing our customer and then consolidating this video interview footage into an externally facing final video.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video finished on-time and at budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on-time. In fact, they were delivered quicker than expected! We gave very detailed guidance in the production of our video and they were able to adhere to our guidance.

What was your primary form of communication with Testimonial Hero?

Email or Messaging App

What did you find most impressive or unique about this company?

Testimonial Hero is very skilled in the interview process. Their graphics production team is also very skilled in providing the on-screen graphics and other supporting visuals that we request.

Are there any areas for improvement or something Testimonial Hero could have done differently?

No areas of improvement that come to mind. They were very responsive to all of our requests.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of Cashe Software

Describe what your company does in a single sentence.

Cashe Software is an easy-to-use, personalized and on-the-go automated home care agency billing and compliance platform protects against risks so agencies get paid with confidence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Tell the Pavillio product story

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Product video to support new release

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On time, on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Maria was incredible. Rebecca too - great communication and problem solving

What was your primary form of communication with Testimonial Hero?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a streamlined approach to video production - ability for me to both drive creative direction to ensure product output while also reducing costs

Are there any areas for improvement or something Testimonial Hero could have done differently?

I can't think of any

BACKGROUND

Please describe your company and position.

I am an executive at a retail company

Describe what your company does in a single sentence.

We help retailers and brands accelerate growth with the ultimate SaaS solution to seize media and data monetization opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Create brand awareness
• Support Sales cycles
• Lead Gen

SOLUTION

How did you find Testimonial Hero?

Referral

Why did you select Testimonial Hero over others?

Good value for cost

How many teammates from Testimonial Hero were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Interview with one of our clients including production of the final video

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a weekly email and for each step we got a summary email with the outcome

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes Were very responsive and cooperative

What was your primary form of communication with Testimonial Hero?

• Email or Messaging App

What did you find most impressive or unique about this company?

Open minded, the ability to execute end to end, very supportive

Are there any areas for improvement or something {provider_name} could have done differently?

I think the end result was great, but maybe we could have a more cutting edge results, a more sophisticated editing

BACKGROUND

Please describe your company and position.

I am the Director, Advocacy & Community of Go1

Describe what your company does in a single sentence.

The Go1 platform up-skills your organization with highly relevant content for every employee, curated from the world’s largest content library and delivered through the tools they already use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Testimonial Hero to accomplish?

• Improve brand credibility.
• Improve brand awareness.
• Tell the Go1 story through customers.

SOLUTION

How did you find Testimonial Hero?

Online Search

Why did you select Testimonial Hero over others?

• High ratings
• Close to my geographic location
• Great culture fit
• The level of quality in the process for recording and producing the work.

How many teammates from Testimonial Hero were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Testimonial Hero has produced two customer video testimonials for our team. The scope of work for both videos was to schedule, record and produce a customer story from an advocacy of the Go1 team. The end result is a video clip that can be utilized as content for prospecting and closing pipeline for Go1.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project are still being captured from our team utilizing the end result of the work, but the ROI that we will measure is:

1. Total number of deals closed utilizing these assets
2. Close rate on deals that utilized these assets

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Testimonial Hero team is always quick to respond, hop on a call, or answer any questions. They are proactive in managing the project from hand over to delivery, and our customers felt that they provided the same level of professionalism that they find with our own team. The items were delivered quicker than anticipated, and the quality exceeded our teams expectations.

What was your primary form of communication with Testimonial Hero?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The process that they have laid out to properly manage and capture the best quality of asset was one of the key things that set them apart. They have a very well defined process that is clearly documented and articulated, and the quality of the video was above what others in the market were delivering due to this.

Are there any areas for improvement or something Testimonial Hero could have done differently?

The team has been beyond helpful and professional. There is nothing that I would improve about our experience.