TechTower Inc

BACKGROUND

Introduce your business and what you do there.

I’m the director of Bondemala Investments SMC Limited, a multi-business company dealing in agriculture, transport, and general merchandise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with TechTower Inc?

We needed help building a website for our company, including an online shop and internal management tools. We also needed help with social media management.

SOLUTION

What was the scope of their involvement?

TechTower Inc has developed and deployed our company website, e-commerce shop, HRM, and internal SACCO management tool. The team is also responsible for maintaining the platform.

What is the team composition?

We’ve worked with 2–5 teammates from TechTower Inc.

How did you come to work with TechTower Inc?

Someone referred TechTower Inc to me. I chose them over other options because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent less than $10,000.

What is the status of this engagement?

We started working with TechTower Inc in January 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechTower Inc's work has resulted in ease of keeping and retrieving employee records, online orders, and keeping records of SACCO transactions. Now, we can search in the system rather than checking hard documents, which takes long. We also have 5,000+ monthly website visitors, and the number is increasing. Moreover, we can track all SACCO incomes and expenses.

How did TechTower Inc perform from a project management standpoint?

TechTower Inc's project management is great. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

TechTower Inc's services are great.

Are there any areas they could improve?

There's nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an agriculture company. We also deal in shops, transport, and financial services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechTower Inc to accomplish for your agriculture, shops, transport, or financial services business?

We needed help building our online presence, including our website, social media, and internal management tools.

SOLUTION

Can you describe the scope of work TechTower Inc handled for your company? Please include the main deliverables if you can.

TechTower Inc has developed our website, social media, savings group system, HRM, and records management systems. The team has also deployed the platforms, trained our staff, and is still managing the platforms.

What is the team composition?

We’ve worked with 2–5 teammates from TechTower Inc.

How did you come to work with TechTower Inc?

Someone referred TechTower Inc to me. I chose them over other options because they were close to my geographic location, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with TechTower Inc in February 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

TechTower Inc’s work has improved our online presence, speed of work, and records easy retrieval. For example, we now have over 5,000 monthly website visitors. We can also easily keep track of member savings in our company savings group and retrieve records like documents and staff info. Overall, we now get online customers, AI replies to inquiries, and transparency in records.

How did TechTower Inc perform from a project management standpoint?

TechTower Inc’s project management is great. The team is reliable and delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive or unique about them?

TechTower Inc’s work is nice.

Are there any areas they could improve?

No, there aren’t any.