Taaffeite Technologies®

BACKGROUND

Please describe your company and position.

I am the Digital Content Manager of Solicitors Regulation Authority

Describe what your company does in a single sentence.

We are the Solicitors Regulation Authority (SRA), the regulatory body for solicitors and law firms in England and Wales. Our role is to protect the public by ensuring legal services are delivered with integrity, accountability, and transparency. As a large organization, managing financial operations efficiently while staying compliant with strict regulations is essential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• Improve financial reporting accuracy and ensure compliance with legal and regulatory standards.
• Reduce operational costs by streamlining repetitive accounting and bookkeeping tasks.
• Enhance transparency and efficiency across accounts payable, accounts receivable, and payroll functions.
• Enable our internal finance team to focus more on strategic planning and oversight rather than routine transactional work.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies® provided a comprehensive Finance & Accounting Outsourcing (FAO) solution that addressed both compliance and efficiency needs.

Their scope of work included:

General ledger management to maintain accurate and up-to-date financial records.
Accounts payable & receivable processing, ensuring timely vendor payments and improved cash flow management.
Payroll management services, guaranteeing accuracy, confidentiality, and adherence to employment regulations.
Regulatory compliance support, ensuring all financial statements, audits, and reports aligned with SRA’s strict governance standards.
Financial reporting and analytics, providing monthly and quarterly reports that improved visibility into organizational performance.
Cloud-based accounting system integration, giving us secure access to financial data in real time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outsourcing partnership delivered clear improvements to our finance function.

Key outcomes included:

Improved financial reporting accuracy, reducing errors and strengthening audit readiness.
Cost savings from outsourcing routine accounting work, allowing internal resources to focus on higher-value activities.
Enhanced efficiency, with faster processing of accounts payable/receivable and payroll cycles.
Greater compliance confidence, as financial processes were consistently aligned with regulatory requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were particularly impressed with Taaffeite Technologies®’s organized and transparent project management approach.

 They provided:

Regular progress updates, ensuring complete visibility into outsourced processes.
Timely delivery of financial reports and payroll runs.
Proactive strategy reviews, refining workflows to adapt to evolving compliance and organizational needs.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to combine financial expertise with compliance-focused processes. They not only delivered efficient accounting services but also ensured that every activity aligned seamlessly with the strict regulatory framework under which we operate. This gave us confidence and peace of mind.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

While the overall experience was excellent, we see opportunities for expanding automation in certain areas, particularly in expense management and forecasting tools. However, the foundation they provided has already transformed our finance operations significantly.

BACKGROUND

Please describe your company and position.

I am the Former Vice President at Coventry Health Care of Medical Practice

Describe what your company does in a single sentence.

Responsible for the national service delivery of Field Case Management services as well as the local sales and service strategy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• We engaged Taaffeite to redesign our medical practice’s website to better communicate our range of services and clearly express our mission.
• Our objective was to provide patients with easy access to accurate information and a more intuitive online experience.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite performed a complete UX/UI overhaul of our site, focusing on patient-centric navigation and accessibility. They redesigned the layout, improved content organization, and implemented a responsive web design to ensure compatibility across devices. Additionally, they optimized page load times and integrated a clear service directory to help visitors find the information they need quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our site now offers a streamlined user journey, with patients spending more time on key pages and engaging more frequently with our appointment request forms.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered each milestone ahead of schedule and were quick to incorporate our feedback. Communication was proactive, and their team ensured we were updated at every stage.

What was your primary form of communication with Taaffeite Technologies®?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to balance technical excellence with patientcentric design  while offering exceptional value through their India-based operations was remarkable. Deliveries were consistently ahead of schedule, and the quality exceeded our expectations.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

We have no recommendations! The outcome was exactly what we envisioned and more.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Bunk

Describe what your company does in a single sentence.

We are a well established real estate company in the United Kingdom, specializing in luxury residential and commercial properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• We partnered with Taaffeite Technologies to design and manage a targeted PPC advertising strategy aimed at generating high-quality leads for our property listings.
• Our goal was to maximize visibility across search engines and social media platforms, drive qualified traffic to our website, and improve our overall conversion rate while keeping acquisition costs under control.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies developed and executed a comprehensive PPC campaign tailored specifically to the real estate sector. Their team conducted in depth keyword research, crafted compelling ad copy, and optimized landing pages for maximum conversions. They also implemented advanced audience targeting, bid management, and A/B testing to ensure we achieved the best possible ROI. Regular performance reports and campaign adjustments ensured the strategy remained aligned with our business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The PPC campaigns delivered a significant increase in high intent leads, resulting in a noticeable boost in property inquiries and closed deals. Our website traffic grew and the cost per lead decreased, making our marketing spend far more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They showcased exceptional project management skills. Campaigns were launched on schedule, performance reviews were timely, and communication was clear and proactive. They were quick to adapt strategies based on analytics, ensuring our investment was continually optimized.

What was your primary form of communication with Taaffeite Technologies®?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to blend data-driven strategies with creative ad design. They understood the nuances of the real estate market and delivered campaigns that spoke directly to our target audience, producing tangible results.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

The only improvement we would suggest is providing more detailed campaign insights that include competitor benchmarking. This would give us even greater clarity on our market position relative to others.

BACKGROUND

Please describe your company and position.

I am the Head of Medicines Optimisation of Care Quality Commission

Describe what your company does in a single sentence.

The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. We ensure that hospitals, care homes, GP practices, and other health and social care providers deliver safe, effective, and high-quality services to the public. As a trusted regulatory body, maintaining visibility, authority, and clear communication with diverse audiences is essential for our mission.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• Improve efficiency in campaign spend while maximizing reach and ROI.
• Drive measurable engagement with key stakeholders, including care providers, patients, and professionals.
• Increase public awareness of CQC’s role and services across digital channels.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite-Technologies designed and delivered a tailored Performance Marketing strategy for CQC, including a full marketing audit, multi-channel paid campaigns, precise audience targeting, creative ad development, optimized landing pages, and real-time performance analytics to maximize engagement and impact.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Taaffeite-Technologies delivered meaningful improvements

Stronger public engagement, with campaigns reaching patients, families, and care providers effectively.

Measurable increases in website traffic from campaigns, with more stakeholders accessing inspection reports and guidance.

Optimized ad spend, ensuring resources were allocated efficiently to maximize visibility.

Improved trust and clarity through simplified and accessible messaging in digital campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Taaffeite team impressed us with their organized and transparent approach.

They provided:

Consistent updates and monthly review sessions.

Timely delivery of campaigns and adjustments when needed.

A collaborative approach that kept our communications team fully aligned.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to balance data-driven precision with public service messaging. They ensured campaigns delivered measurable outcomes while maintaining the trust, authority, and integrity CQC’s communications require.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

Overall, the project was very successful. The only improvement we noted was the potential to provide additional training workshops for our internal team, enabling us to manage smaller campaigns independently while continuing to benefit from their expertise on larger initiatives.

BACKGROUND

Please describe your company and position.

I am the Field Sales Director of Virgin Media

Describe what your company does in a single sentence.

Virgin Media is a prominent UK-based telecommunications and entertainment company, established in 2006. It was the first in the UK to offer bundled home phone, TV, broadband, and mobile packages. The company operates one of the fastest fibre optic broadband networks in the UK, providing high-speed internet services with speeds reaching up to 152Mb.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• We hired Taaffeite Technologies to provide Finance & Accounting Outsourcing (FAO) services for Virgin Media, a real estate company in the United States
• Our main challenge was to modernize our online presence, improve client engagement, and streamline property listings, as our previous website was outdated, lacked advanced search capabilities, and did not support efficient customer interaction.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies handled the entire process from initial wireframes to final deployment. They delivered a responsive, mobile friendly website with an advanced property search and filtering system, a user friendly content management dashboard, secure hosting integration, and SEO optimization to boost visibility. They worked closely with us to ensure that our requirements were accurately translated into a functional and visually appealing platform that aligned with our brand identity and operational needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website now runs smoothly across all devices, loads faster, attracts more traffic, and has significantly improved how clients browse and inquire about properties. Property management has been streamlined, reducing manual work for our staff, and clients report a more intuitive browsing experience, leading to faster inquiry to conversion timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Taaffeite Technologies maintained weekly check ins, milestone reviews, and transparent communication throughout the project. They addressed all feedback promptly, delivered on time, and provided thorough documentation for a smooth handoff. as they offer exceptional technical skills, strong project management, and client focused solutions that deliver measurable impact.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their ability to combine technical expertise with design sensibility, delivering a platform that is highly functional, visually appealing, and user friendly.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

The project met and exceeded our expectations. Minor suggestions, such as additional post launch training, were promptly accommodated.

BACKGROUND

Please describe your company and position.

I am the VP of Human Resources of Saputo Inc.

Describe what your company does in a single sentence.

Saputo Inc. is a global dairy company dedicated to delivering high-quality products while maintaining a strong reputation for trust, sustainability, and excellence. With operations spanning multiple markets, we recognized the need to strengthen our online presence in order to effectively connect with consumers, partners, and stakeholders. As our digital footprint continued to expand, it became essential that our website not only reflected our brand values but was also easy to discover, navigate, and trust.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• Strengthen domain authority and credibility through ethical, white hat SEO practices.
• Drive consistent organic traffic from consumers, partners, and distributors seeking dairy and food solutions.
• Improve discoverability of our sustainability, product, and corporate responsibility pages.

SOLUTION

How did you find Taaffeite Technologies®?

Clutch Site

Why did you select Taaffeite Technologies® over others?

• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies delivered a comprehensive SEO strategy designed to meet the unique needs of a multinational food producer.

 The scope of work included:

Comprehensive SEO Audit : A full website analysis to uncover technical issues, keyword gaps, and optimization opportunities.
On-Page Optimization :  Improved metadata, headers, and keyword integration across high priority product and corporate pages.
Technical SEO Enhancements : Site speed optimization, improved mobile responsiveness, and structured data implementation for better search engine understanding.
Content Strategy & Optimization : Guidance on keyword rich articles, sustainability updates, and consumer-focused resources to align with search intent.
Link-Building & Digital PR : Acquisition of high-quality backlinks from reputable industry and food sector sources to build domain authority.
Analytics & Reporting Dashboards : Real time performance tracking covering keyword rankings, organic traffic growth, and engagement metrics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration between Saputo Inc. and Taaffeite Technologies delivered measurable success:

Additional 45% organic traffic growth within the first  months.
Significant improvement in search rankings, with priority keywords consistently appearing on Google’s first page.
Higher content discoverability, ensuring product information, corporate initiatives, and sustainability updates reached a broader audience.
Improved website engagement metrics, including lower bounce rates and increased session durations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Taaffeite Technologies impressed with their structured, transparent, and data driven approach. 

The team ensured:

Regular check-ins and progress meetings.

Detailed monthly reporting with actionable insights.

Clear communication on technical fixes and content opportunities.

Proactive strategy shifts in line with SEO trends and competitor movement.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We  are  impressed with Taaffeite Technologies’ ability to combine technical SEO expertise with a deep understanding of content strategy. They not only grew visibility but also preserved our brand reputation, trustworthiness, and consumer-first messaging.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

While the results were excellent, we would have welcomed even more training sessions for our internal content team to better understand and apply SEO best practices in day to day publishing.

BACKGROUND

Please describe your company and position.

I am the CEO of Chiptech UK

Describe what your company does in a single sentence.

Chiptech UK is a trusted manufacturer of electronic devices for safety and communication, serving industries where reliability, fast response, and secure communication are critical. Their solutions are used across both public and private sectors, helping organizations safeguard people, improve workflows, and ensure effective emergency communication.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• Build stronger sales pipelines with qualified leads that match their target customer profiles.
• Enhance lead nurturing by introducing automated, personalized campaigns that could keep prospects engaged throughout their buying journey.
• Improve collaboration and alignment between sales and marketing teams, ensuring smoother handoffs and consistent messaging.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies® implemented a comprehensive demand generation and marketing automation strategy tailored to Chiptech UK’s needs. This included:

• Demand generation workflows that mapped out the customer journey from awareness to conversion.
• Email drip campaigns with behavior-based triggers that delivered relevant content to prospects at each decision-making stage.
• Account scoring models that identified and prioritized high-value leads for the sales team.

Deliverables:
To ensure success, our team provided:

• Professionally designed content assets that educated and engaged prospects.
• Advanced reports and analytics dashboards for real-time performance tracking.
• A fully integrated marketing automation setup, enabling tighter coordination between marketing and sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation was immediate and measurable.

A significant increase in high-quality leads, enabling the sales team to focus on real opportunities.
Shorter sales cycles, as prospects received timely and relevant touchpoints.
Seamless handoffs between marketing and sales, reducing delays and improving customer engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Taaffeite Technologies has been a game changer for Chiptech UK. Their team not only understood our challenges but also implemented solutions that strengthened our sales pipelines and improved collaboration between our sales and marketing teams.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their expertise in aligning marketing automation directly with our sales goals, ensuring every initiative delivered measurable results. From demand generation workflows to drip campaigns and account scoring models, everything was tailored perfectly to our business needs.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

I can confidently say there was nothing we would have wanted done differently. Taaffeite Technologies delivered with precision, professionalism, and consistency. The experience has been outstanding, and I highly recommend them to any company seeking growth through smarter marketing and sales alignment.

BACKGROUND

Please describe your company and position.

I am the Co-founder and Chairman of Legal Innovators

Describe what your company does in a single sentence.

Legal Innovators provides legal staffing and innovative solutions for law firms and corporations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• Build targeted campaigns for high-value law firm accounts.
• Strengthen engagement with corporate legal departments.
• Generate quality leads aligned with our niche legal services.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed tailored ABM campaigns, created personalized landing pages, developed LinkedIn ad
campaigns, and aligned email outreach strategies for specific client accounts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We gained stronger engagement with key accounts, and several targeted firms began meaningful
conversations with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered each phase on time and maintained clear communication, adjusting campaigns based on real time data.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their precision in personalizing campaigns for decision-makers within law firms.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

No, they addressed all our needs efficiently.

BACKGROUND

Please describe your company and position.

I am the Senior Business Analyst of Phoebus Software

Describe what your company does in a single sentence.

Phoebus Software is a technology provider in the financial services sector, focusing on servicing and origination solutions for retail and commercial lending and savings products. Founded in 1989 and based in Solihull, UK, the company operates from a modern office that houses various teams, including project delivery, support, finance, HR, sales, marketing, and client management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• We engaged Taaffeite Technologies to manage our performance marketing campaigns with the goal of increasing lead generation, improving ROI, and boosting our brand visibility across digital channels. Our main challenge was optimizing campaigns for maximum efficiency while maintaining a consistent brand voice.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite Technologies designed and executed a comprehensive performance marketing strategy for our business. Their services included audience research, targeted ad campaigns, A/B testing, conversion tracking, and ongoing optimization. They provided clear reporting dashboards, actionable insights, and creative ad designs tailored to our objectives, ensuring campaigns were both results-driven and brand-aligned.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our campaigns saw noticeable improvements in engagement, lead quality, and conversions. Their data-driven approach allowed us to make informed decisions, resulting in stronger ROI and enhanced brand awareness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained excellent communication throughout the engagement, delivering every milestone on schedule and responding quickly to feedback. Their structured, proactive approach made collaboration seamless.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their expertise in combining analytical performance tracking with creative marketing solutions stood out. They demonstrated a deep understanding of our industry and tailored strategies that met our specific goals.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

None at this stage. The collaboration exceeded our expectations in every way.

BACKGROUND

Please describe your company and position.

I am the CCO/CPO/CISO at Talkspace - Online Therapy of Talkspace - Online Therapy

Describe what your company does in a single sentence.

Online Therapy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Taaffeite Technologies® to accomplish?

• We needed to improve the efficiency of our therapist matching service by attracting more qualified clients while controlling acquisition costs.

SOLUTION

How did you find Taaffeite Technologies®?

• Online Search
• Clutch Site

Why did you select Taaffeite Technologies® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Taaffeite Technologies® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Taaffeite optimised our Meta advertising to focus on specific therapeutic needs like "therapy for anxiety," utilising lead forms that pre-filled insurance information to reduce friction. They complemented this with Google ads featuring relatable scenarios that directed traffic to our matching questionnaire.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The refined approach led to better qualified leads and improved matching success rates. Our cost per quality lead decreased significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team maintained excellent communication throughout the project, delivering all components as promised and quickly implementing our feedback.

What was your primary form of communication with Taaffeite Technologies®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their thoughtful approach to sensitive mental health topics, balancing professionalism with approachability in all creatives.

Are there any areas for improvement or something Taaffeite Technologies® could have done differently?

We were completely satisfied with their work and have expanded our engagement with them.