Sure Oak

BACKGROUND

Please describe your company and position.

I am the Director, Demand Generation of STACK Construction Technologies

Describe what your company does in a single sentence.

We sell construction software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Drive qualified traffic to our website
• Increase our visibility / rankings in search engines

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sure Oak provided SEO & AEO services for us for 2 years. This included content creation, content outlines, technical SEO audits, internal linking recommendations, SEO and AEO reporting, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sure Oak was able to help us increase our existing keyword rankings and also the number of keywords that ranked in Google. They provided guidance that helped us create new content and update existing content in a way that drove increased traffic to our website. In addition, they provided monthly reporting to help us keep track of progress.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sure Oak has been very responsive to emails and is always will to have scheduled and improptu meetings when necessary. They deliver items on time and are very knowledgeable in all things SEO.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sure Oak delivers professional work in a positive and friendly way. They are willing to do additional research to answer questions that can come up.

Are there any areas for improvement or something Sure Oak could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Assistant Manager of Aqua Expeditions

Describe what your company does in a single sentence.

A recognized global leader in luxury small-ship expeditions, Aqua Expeditions explores the world’s most biodiverse and culturally significant destinations aboard best-in-class vessels of stylish contemporary design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Improve keyword ranking on SERP
• Improve domain authority
• Increase the website traffic

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Company values aligned

How many teammates from Sure Oak were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

 Develop a Strategic Link Building Partnership Build links to high priority pages to improve rankings for target keywords Monthly deliverables: • Link Building: Average of 10 links per month • Minimum DA of 40+ and 5,000/month organic traffic (according to Ahrefs) • Website pre-approval will be provided by the Client • Reporting • Competitive Link Analysis Report • Link Audit and Disavow • Account Management and Strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

10 links per month with DA>40 and traffic > 5000/month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We've been working with Sure Oak to build backlinks for our digital marketing initiatives, and the experience has been exceptional. They consistently deliver on time and maintain full control over the quality of both the links and the accompanying content. The writing is professional, relevant, and tailored to our brand voice, which has helped us strengthen our SEO performance and domain authority.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team is responsive, transparent, and proactive in ensuring that every backlink aligns with our strategic goals. 

Are there any areas for improvement or something Sure Oak could have done differently?

No, I would not think of any areas of improvement for Sure Oak

BACKGROUND

Please describe your company and position.

I am the SEO Manager of TuitionHero

Describe what your company does in a single sentence.

TuitionHero.org is a free online marketplace and resource that helps students compare student loans, refinancing options, scholarships, and credit cards to navigate college financing. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Attain high valued backlinks
• Generate SEO reports

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Sure Oak were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved attaining seven backlinks per month on websites related to our key offerings. Each link must have a minimum Domain Authority score of 50. All websites must be highly related to our website and niche.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our domain authority has grown significantly since partnering with SureOak. We also saw immediate improvements in clicks and impressions once we began working together. In fact, clicks and impressions increased by over 400%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and were very prompt with replies and providing supporting documents for everything. 

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our experiences with OTHER agencies are not great. We found that other agencies often utilize PBNs and shady general sites for links. The links we got from Sure Oak were from real niche-specific blogs. While there were some lower-level, cookie-cutter, fly-by-night blogs here and there, as you'll find with any backlink agency, the amount and quality of most of the links were impressive. Real people with real blogs and websites in our niche linking out to us. 👍

Are there any areas for improvement or something Sure Oak could have done differently?

I honestly have to say no, it was all good.

BACKGROUND

Please describe your company and position.

I am the Sr Attorney of flora templeton stuart accident injury lawyers

Describe what your company does in a single sentence.

accident Injury Lawyers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• SEO
• design
• PPC

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• seemed to have good SEO

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sure Oak was hired for my web site SEO along with content creation and Design work. Immediatly after I hired them when I asked for design work they informed me their design team had all quit and they had to outsource all that work at a cost double the normal rate [300.00 hour]. As part of SEO they were to wriite content for my site and blogs. The content was exteremely poor with missinformation and presentation so I had to rewrite it entirely and redeign. After I poined out all the issues without notice they abruptly quit my account. I would not recommend this company.I have close to 50 years as an attorney.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. SEO average C
2. Content F
3. Design D
4. PPC  D

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were never on time and were always a month or two months behind.

What was your primary form of communication with Sure Oak?

Email or Messaging App

What did you find most impressive or unique about this company?

Backlink work on site

Are there any areas for improvement or something Sure Oak could have done differently?

They outsourced all their content and design work which was well below standard. They were always way behind even though  I had pre paid for work. They promised work they did not fullfill. They quit when they could not perform without notice and without completing the work I had paid for.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Wendell Estate Honey

Describe what your company does in a single sentence.

We produce, package and retail ultra-premium, single-farm, soft-set raw honey

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Improve onsight SEO
• Improve Google search rankings for relevant keyword terms
• Improve sales and brand awareness

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wendell Estate Honey is a Canadian company virtually unknown in the USA. We contracted Sure Oak to assist with optimizing SEO with a specific focus on potential customers in the USA as we attempt to expand in the American market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased rankings in keyword search terms, with many relevant keyword terms moving from Google search ranking of page 2 or beyond to Google page 1, some reaching the number 1 position on Google search rankings. 
• Increased search impressions and clicks. 
• Increased sales and new customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After researching and speaking with multiple different marketing companies, we chose Sure Oak to guide our small company (Wendell Estate Honey) with SEO optimizations. Whenever we outsource work to a consultant, we seem to encounter several issues to varying degrees: 

• The consultant doesn’t understand/listen to our requirements, so the product delivered is different from the product requested/required.
• The consultant either lacks expertise or dedication and the product delivered is less than expected and/or requires multiple revisions with time-consuming supervision. 
• The consultant delivers the product but doesn’t reply to the “how” and “why” questions that would help us understand the product better: how and why it works and what to do when it doesn’t. 
• The consultant doesn’t reply promptly to questions or requests for modifications on the product. 

In the end I’m often left wondering how much effort the consultant put in and was our investment worth it. Or did we choose a sub-optimal consulting company? Our experience with Sure Oak was the complete opposite. We were fortunate to have Roy M. as our dedicated SEO Strategist. From the beginning, Roy listened to what we needed, and, importantly, understood what I was requesting and requiring.
Obviously extremely knowledgeable in all areas of SEO (and beyond), he tailored his SEO recommendations perfectly to our product, brand image and capabilities (Wendell Estate Honey is a boutique brand of premium honey – quite a rare niche). Roy always responded to my many questions promptly, thoroughly and in a way that I could understand. He was constantly accessible, responsive, and flexible, offering creative solutions to our company’s fairly unique issues. 
From our bi-weekly meetings and inter-meeting email communications, there was no doubt that, despite us being a small customer, Roy and the Sure Oak staff were working hard on our behalf to deliver excellence. Most importantly, we can see results. Our website has shot up the search rankings in many of our most important keyword search terms, moving from Google page 2 or 3 or beyond to the first page, with some keyword terms hitting number 1 on Google search rankings. 
it’s early yet as we just finished our contract with Sure Oak and have some more recommendations to implement, so I expect we will see even more improvement in SEO rankings in the coming weeks and months. The corresponding increase in sales has been significant and better than expected. 
In short, Sure Oak exceeded my expectations in every aspect and has been (by far) the most satisfying and measurably effective consulting company that I have had the pleasure to work with. I highly recommend Sure Oak's services.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Listening to and understanding our requirements 
2. Offering creative solutions to our rather unique situation that were tailored perfectly for our product and brand image 
3. Accessibility and promptness of reply and action
4. Thoroughness and quality of recommendations/solutions 
5. A clear dedication to putting in admirable effort in providing even a small customer with superb service. 
6. Measureable results that exceeded expectations

Are there any areas for improvement or something Sure Oak could have done differently?

Not a single thing.

BACKGROUND

Please describe your company and position.

I am an executive at a software company

Describe what your company does in a single sentence.

We provide embedded analytics software to help app builders and Software-as-a-Service businesses add customer-facing reporting to their product in days, rather than months.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Increase organic traffic
• Increase domain authority
• Extension of our in-house team for SEO

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Industry expertise

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Linkbuilding: 6 quality backlinks per month 
• Technical SEO consultancy: recommendations for website migration project, technical website audit and suggestions for optimizations 
• On-page optimization: briefs to optimize existing content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased organic traffic 
• Increased rankings on our most important keywords
• Higher domain authority thanks to backlinks 
• Great mitigation of big-impact events like website migration -> no negative impact notable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SureOak delivered the agreed deliverables timely. They always provided us with clear and structured responses, which are easy to understand even if you don't have a lot of experience with SEO. They are friendly and easy to communicate with, and go the extra mile when we had emergencies or last-minute urgent requests.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Structured and hands-on. They have a lot of SEO expertise, but their approach is zero fluff. They always give really hands-on recommendations that you can implement quickly, tailored to your in-house team's experience level. 

They listen to what you need, help you solve challenges and educate your internal team, rather than other consulting firms that sell you expensive, high-level marketing plans that still need a ton of work from your in-house team. They are really an extension to your marketing team.

Are there any areas for improvement or something Sure Oak could have done differently?

Not really! We enjoyed the collaboration and stopped working with them because we now have the experience level we need in-house. I would recommend them to anyone looking for a reliable partner.

BACKGROUND

Please describe your company and position.

I am the Creative Strategist of a premium packaging company.

Describe what your company does in a single sentence.

Premium packaging design, manufacturing, and logistics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Increase web traffic

SOLUTION

How did you find Sure Oak?

Online Search

Why did you select Sure Oak over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sure Oak to improve our overall SEO so that we could rank higher in the packaging industry. Details include: SEO for our main site, content briefs to optimize current pages, content briefs for new pages, blog SEO, conversion rate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High SEO rankings for packaging related keywords, significant page speed improvement, more time spent per user on our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sure Oak is always on time and thorough. It's very collaborative relationship. They understand what we're trying to accomplish, and always meet our needs that are very specific to the packaging design and manufacturing industry. Our main project manager frequently checks in regarding content briefs and site updates. He's always available to meet in addition to our regularly scheduled meetings.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sure Oak adjusts the SEO plan according to our needs. Sometimes we're looking to change tactics, while other times, they anticipate challenges that will require us to adjust our approach. They're a dynamic agency that takes the guesswork out of SEO.

Are there any areas for improvement or something Sure Oak could have done differently?

Overall, Sure Oak is a great SEO partner. When we needed more targeted results, they pivoted and improved their work.

BACKGROUND

Please describe your company and position.

I am the Development Manager of EasyRinger

Describe what your company does in a single sentence.

We provide international voice and messaging services around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sure Oak to accomplish?

• Increase Conversions
• Suggest and Write Content

SOLUTION

How did you find Sure Oak?

Approached by SureOak

Why did you select Sure Oak over others?

• Great culture fit
• Good value for cost
• Great timing

How many teammates from Sure Oak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our business had very basic goals: 

• Increase conversions
• Provide new content for SEO 
• Provide suggestions and ideas for SEO
• Be a close partner in the growth of our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We hired SureOak as a replacement of our old SEO company. Sales were stagnant, there were no new ideas, and communication was an effort. SureOak approached us at the right time and, realizing we didn't have anything to lose, switched SEO providers. 

The results started to pay off right away. SureOak values our partnership. They listen to our needs and adapt as needed. Our conversions started to take off not long after the new content was live. We're now in a strong growth period, much of it attributable to SureOak.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The SureOak team is very easy to work with.We have frequent communication over email and monthly virtual meetings. The communication is a welcomed improvement over our last SEO company. We behave like a single team who respects each other and marches toward a clear objective.

What was your primary form of communication with Sure Oak?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SureOak is one of our favorite partners to work with. I only wish we would have used them sooner.

Are there any areas for improvement or something Sure Oak could have done differently?

The SureOak team always listens to feedback.I can't think of any improvements that need to be made. They're professional, friendly, and reliable.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of Event Mobi, a management platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sure Oak?

We needed help with our SEO and organic growth tasks.

SOLUTION

What was the scope of their involvement?

Sure Oak provided SEO technical support, advice, content optimization recommendations, linking strategies, and backlinking. Regarding tools, they used Google Data Studio to provide reports to us.

What is the team composition?

We worked with four members of their team, including Andrea (Director of SEO), Enrique (Account Manager), and Zack (Director of Link Building).

How did you come to work with Sure Oak?

One of our former SEO consultants referred them to us, and we chose Sure Oak for the project based on their technical expertise and existing client base.

How much money have you invested in this partnership?

We spent around $60,000 with them.

What is the status of this engagement?

We worked together from November 2021–November 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to their work, we improved our domain’s authority, achieved more high-quality backlinks, increased our ranking for our keywords and organic traffic, and set up a great reporting structure.

How did Sure Oak perform from a project management standpoint?

In terms of project management, they delivered on time, responded to our needs, and stayed within budget. Regarding tools and communication, we used emails and monthly check-in meetings.

What did you find most impressive about them?

The quality and expertise of their knowledgeable team were their best attributes. Moreover, they were flexible and easy to work with because they adapted to our workflows.

Are there any areas they could improve?

I didn’t think they could improve anything — I was very satisfied with their services.

Do you have any advice for potential customers?

They’re a responsive and flexible team, so don’t hesitate to contact them if you need feedback or need them to change something.