# Stitch Marketing Research Stitch Marketing Research Reviews (12), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 1 connections joined Stitch Marketing Research's Network [Visit Website](https://www.stitchmarketingresearch.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/stitch-marketing-research) **Tested on humans.** Southern California-based Stitch Marketing Research is a marketing intelligence consultancy that delivers insights into your marketplace and what moves it. Stitch‘s unique proposition is a discovery process that evolves from the creation of new intelligence through new research. Another differentiating factor is that Stitch brings the human equation to the front and center of the marketing discipline. We’re not just about numbers. As a human-focused marketing research firm, we're made up of folks in love with the marketing discipline -- and with new ideas. Our background lies in both quantitative analysis and qualitative/deep approaches. Ultimately, we’re most interested in human decision-making and affinity. What’s different about Stitch? Passion. Candor. Fearlessness. And a team of people who have worked at high levels for myriad organizations. No fluff from us. We take your challenges, own them, and put our best people in them. And all of our people are our best people. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $150 - $199 - Number of employees: 2 - 9 - 1 Locations: - San Diego, CA (Headquarters) - Founded in 2007 - 1 languages: English - 6 timezones: Central European Time (CET), Central Standard Time (CST), Eastern Standard Time (EST), Greenwich Mean Time (GMT), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 70% Market Research - 30% Marketing Strategy ### Focus Areas - Market Research Focus: - 25% Market Analysis - 20% Market Research Data Analysis - 20% Market Research Interviews - 20% Market Research Surveys - 10% Customer Loyalty Market Research - 5% Observational Research ### Industries - 10% Sports - 30% Advertising & marketing - 10% Business services - 30% Consumer products & services - 5% Education - 10% Food & Beverage - 5% Non-profit ### Clients - 10% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Clients appreciate Stitch Marketing Research for their good value and competitive pricing, delivering tailored research projects within budget. While specific project costs vary, one engagement reached $82,000, indicating flexibility in service offerings to accommodate different client needs. **Most Common Project Size**: $10,000 to $49,000 based on 9 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Market Research: $10,000 to $49,000 based on 7 reviews - Marketing Strategy: Confidential based on 2 reviews - E-Commerce Development: Less than $10,000 based on 1 review - Business Consulting: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Stitch Marketing Research Review Insights Overall Review Rating: 4.9 - Quality: 4.8 - Schedule: 4.7 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Timely (3 mentions) - Accessible (2 mentions) - Easy to work with (2 mentions) - Great project management (2 mentions) - Professional (2 mentions) - Accommodating (1 mentions) - Collaborative (1 mentions) - Communicative (1 mentions) - Creative (1 mentions) - Detail-oriented (1 mentions) - Efficient (1 mentions) - Hard working (1 mentions) - Helpful (1 mentions) - High-quality work (1 mentions) - Honest (1 mentions) - Knowledgeable (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **No Major Areas for Improvement** Most clients reported no significant areas for improvement, expressing satisfaction with Stitch's services and expressing willingness to engage in future projects. **Minor Project Management Challenges** While generally efficient, some clients noted minor project management challenges due to personnel changes and occasional delays in deliverables. **Alignment with Client Values** Many clients chose Stitch due to their alignment with company values and culture, enhancing collaboration and ensuring project success. **Collaborative and Responsive Team** Clients praised Stitch Marketing Research for their responsiveness and willingness to collaborate, maintaining effective communication through virtual meetings and email. **Impressive Attention to Detail** Clients appreciate Stitch's attention to detail in their reports and analyses, providing actionable insights that significantly impact business decisions. **Creative Problem Solving** Stitch demonstrates creativity in addressing niche industry challenges, providing innovative solutions that enhance clients' market positioning. **Strong Market Research Expertise** Stitch Marketing Research consistently delivers thorough and thoughtful market analysis across various industries, helping clients understand competitive landscapes and refine strategies. **Empathy in Stakeholder Engagement** Stitch effectively manages emotionally-charged stakeholder engagements, maintaining empathy and professionalism while gathering valuable insights. **Customizable and Flexible Approach** Stitch adapts projects to fit client budgets and needs, offering a tailored approach that facilitates digestible deliverables and financial feasibility. **Effective Project Management** Stitch Marketing Research is often commended for efficient project management, meeting deadlines and delivering high-quality results, although one client noted past personnel changes affected management. ### Stitch Marketing Research Reviews #### Market Research for On-Demand Fitness Class Company (Featured Review) **The Project** - Services: Market Research - Project size: Less than $10,000 - Project length: Mar. - May 2020 **Project Summary**: Stitch Marketing Research provided market research services for an on-demand fitness class. In response to the COVID-19 pandemic, the team created a survey to learn about their target market. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Member, RippedPHL - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 23, 2020 **Feedback Summary**: The survey helped the client find an avenue for business despite the global pandemic. Stitch Marketing Research provides reliable and trustworthy data based on detailed surveys. The team is organized, talented, and easy to work with. ""I was extremely impressed by the knowledge of this company.." " **BACKGROUND** Please describe your company and your position there. I am the managing member for 2 physical boutique locations (RippedPHL and RippedPHL Cherry Hill) and an on demand fitness class offering (RippedPHL ON Demand). We specialize in HIIT style training that alternates between Woodway treadmills and strength training. Our on demand service consists of 4 new 30 minute HIIT workouts designed to do at home with minimal equipment. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Stitch Marketing Research? Our company began 4 years ago and ran into closures due to COVID-19. While we needed to provide service to our clients during the closure we also saw this an opportunity to dive into the on demand segment to capitalize on people stuck working out at home throughout the country. What were your goals for this project? We wanted to learn about our target market to ensure jumping into this space would be cost effective and something clients were willing to pay for. **SOLUTION** How did you select this vendor? My team selected Stitch based on reviews from other firms looking to understand their target persona more and expand their business footprint. Describe the project in detail. Once we selected Stitch we spent some time chatting about our goals, current business, what we thought our target persona was, what we were hoping to get out of a well drafted survey, etc. The next step was to build a survey with an incentive to pull out the information we needed from clients to really help us get an understanding of our current client base, and from that build our target persona to market to in other areas. We revised the survey a few times. When we were confident it was ready to go, Stitch sent the surgery out our client base a few times to get the best responses. They completed a very lengthy analysis of our client base in both locations, suggestions on how to treat these clients and a complete detailed analysis of our on demand target market. What was the team composition? We were in constant contact with our team and a project manager from Stitch who had 2 people on his team assisting us. It was great to have so many points of contacts for a project that may have been considered a relatively small project for Stitch. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We just went live with our on demand offerings. Thanks to the market research we received we were spot on with our pricing, the number and length of workouts offered, the overall look of our on demand product, and our ads. We saw instant sales (we're only 1 month in), and cannot wait to continue growing. How effective was the workflow between your team and theirs? We received frequent updates from all involved on the project. The Stitch team was quick to respond to questions, calls, emails. They were very open to including our advertising team on the calls and easily sharing information between all 3 teams. What did you find most impressive about this company? I was extremely impressed by the knowledge of this company. The principal was quick-witted and not afraid to voice his opinions, concerns, and ensure we were on the same page. He didn't waste any time, was professional and got right to work on what we needed. The detail in our report and the amount of time taken to explain what the graphs and numbers meant SPECIFICALLY to us was second to none. We've had a lot of firms spew data and information, but never took the time to connect it back to us and how it specifically can and should affect our business decisions. Are there any areas for improvement? Honestly we were extremely satisfied and my only complaint would be we wish we had the means to work with them all the time! Outstanding job and information. --- #### Market Research for Property Co-Ownership Company **The Project** - Services: Market Research - Project size: $10,000 to $49,999 - Project length: Mar. - Apr. 2025 **Project Summary**: Stitch Marketing Research conducted market research for a property co-ownership company. The team surveyed over 500 US-based households about awareness and interest in co-owning secondary homes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, Joynt - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 26, 2025 **Feedback Summary**: Stitch Marketing Research provided a thorough analysis of the market survey and a detailed breakdown of the response information. The team showed great engagement in understanding the client's needs and target market on a deeper level. Stitch Marketing Research communicated directly and efficiently. ""Stitch did a great job and we look forward to our next engagement with them."" **BACKGROUND** Please describe your company and position.I am the CEO of JoyntDescribe what your company does in a single sentence.Joynt makes it safe and easy to co-own property. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Stitch Marketing Research to accomplish?Research market awareness of the concept of co-ownershipResearch market interest in the concept of co-ownership **SOLUTION** How did you find Stitch Marketing Research?Returning customerWhy did you select Stitch Marketing Research over others?High ratingsGood value for costReferred to meCompany values alignedHow many teammates from Stitch Marketing Research were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Research and survey 500+ individuals from a broad spectrum of US-based households above a certain income on their awareness and interest in co-ownership, and specifically secondary home co-ownership.  Stitch provided a summary analysis and detailed breakdown of the survey results for our review. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?A thoughtful and thorough analysis of the market survey, along with a detailed breakdown of the response information resulting in a better understanding of our target markets.Describe their project management. Did they deliver items on time? How did they respond to your needs?Great up front engagement to understand our needs and target market on a deeper level.  Direct communication and collaborative iteration on content of the survey as well as the resulting analysis and summary informationThey worked hard to accommodate our aggressive deadline, but revisions put us over by a little bit - but that was preferable to having a less thorough and refined end productWhat was your primary form of communication with Stitch Marketing Research?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Expertise, ease of communication, alignment of values, overall value of servicesAre there any areas for improvement or something Stitch Marketing Research could have done differently?Struggling to think of anything I might provide for them to improve.  Stitch did a great job and we look forward to our next engagement with them. --- #### Market Research for Construction Equipment Distributor **The Project** - Services: Market Research, Marketing Strategy - Project size: Confidential - Project length: Mar. - May 2024 **Project Summary**: A construction equipment distributor hired Stitch Marketing Research to conduct a market research study. The team used subscription-based data and conducted qualitative research via in-depth interviews. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, McClung-Logan Equipment Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 10, 2024 **Feedback Summary**: Stitch Marketing Research delivered a market research report that aided the client's internal decision-making process. The team was responsive and managed the project professionally and efficiently. Despite their diverse locations, Stitch Marketing Research's collaborative process was seamless. ""Stitch Marketing Research was great to work with and delivered a high-quality, finished product."" **BACKGROUND** Please describe your company and position.I am an executive of McClung-Logan Equipment CompanyDescribe what your company does in a single sentence.McClung-Logan Equipment Company is a leading distributor of heavy and compact construction equipment in the Mid-Atlantic region. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Stitch Marketing Research to accomplish?Evaluate the potential market size of a target region based on market trends, industry trends, and economic dataUnderstand local demand for new construction and development projects **SOLUTION** How did you find Stitch Marketing Research?Online SearchWhy did you select Stitch Marketing Research over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Stitch Marketing Research were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Stitch to conduct a detailed market research study to better understand the potential size and viability of a market. Deliverables included:market landscape report utilizing subscription-based data, intel from industry associations and consulting firms, and various other sources;qualitative research via in-depth interviews with current customers, employees, and an independent construction consultant. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable outcome was the delivery of the market research report to assist in our internal decision-making process.Describe their project management. Did they deliver items on time? How did they respond to your needs?The Stitch Market Research team was highly responsive and eager to learn about our business. They met all deadlines and handled the project efficiently and professionally.What was your primary form of communication with Stitch Marketing Research?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Stitch Marketing Research was great to work with and delivered a high-quality, finished product. Their project management team was located in different cities yet the collaborative process was seamless. Are there any areas for improvement or something Stitch Marketing Research could have done differently?No, Stitch was great to work with. --- #### Market Research for Nonprofit Organization **The Project** - Services: Market Research - Project size: Less than $10,000 - Project length: Feb. 2023 - Feb. 2024 **Project Summary**: Stitch Marketing Research was hired by a nonprofit organization to identify key players in the equity education professional development market and evaluate the brand positioning landscape for leaders. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Specialist, National Equity Project - Industry: Non-profit - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 23, 2024 **Feedback Summary**: Stitch Marketing Research provided the client with a clear understanding of their competitive landscape, allowing them to refine their pricing strategy and enhance their market presence. The team delivered everything on time, and their thorough, insightful research was key to the project's success. ""Their alignment with our core values strengthened our collaboration."" **BACKGROUND** Please describe your company and position.I am the Marketing Specialist of National Equity ProjectDescribe what your company does in a single sentence.The National Equity Project is a leadership and systems change organization committed to increasing the capacity of people to achieve thriving, self-determining, educated, and just communities.Our mission is to transform the experiences, outcomes, and life options for children and families who have been historically underserved by our institutions and systems. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Stitch Marketing Research to accomplish?Determine the key players in the professional development in equity education market.Evaluate the current price and brand positioning landscape in professional development for leaders in education systems. **SOLUTION** How did you find Stitch Marketing Research?Online SearchWhy did you select Stitch Marketing Research over others?High ratingsPricing fit our budgetGreat culture fitHow many teammates from Stitch Marketing Research were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Stitch supported us by identifying key players in the equity education professional development market and evaluating the current price and brand positioning landscape for leadership development in education systems. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The Stitch project demonstrated significant progress and success through several measurable outcomes. Their market analysis identified key players in the equity education professional development sector, providing a clear understanding of the competitive landscape. By assessing current price points, they helped us refine our pricing strategy, making us more competitive and attractive to clients. The evaluation of competitor brand positioning allowed us to better differentiate our offerings and enhance our market presence. Additionally, the insights gained enabled us to develop more tailored and effective professional development programs, addressing identified market needs and gaps.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were great and delivered everything on time! What was your primary form of communication with Stitch Marketing Research?Virtual MeetingWhat did you find most impressive or unique about this company?Stitch Marketing Research's value add was exceptional, aligning seamlessly with the values of the National Equity Project. Their thorough and insightful research provided us with the strategic direction needed to advance our mission of fostering equity in education. Their alignment with our core values strengthened our collaboration. Are there any areas for improvement or something Stitch Marketing Research could have done differently?No. --- #### Market Research for Storage Container Manufacturer **The Project** - Services: Business Consulting, Market Research, Marketing Strategy - Project size: Confidential - Project length: Feb. 2022 - Apr. 2023 **Project Summary**: Stitch Marketing Research conducted market research for a storage container manufacturer. The team provided a deck detailing competitive opportunities and key trends with qualitative and quantitative work. **Review Rating**: 5.0 - Quality: 4.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Commercial Marketing Manager, US Chemical Storage - Industry: Manufacturing - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 1, 2024 **Feedback Summary**: Stitch Marketing Research delivered insightful results, seamlessly aligning sales and marketing efforts with a unified message and user value proposition. The team remained accessible and responsive via email, adjusted the project to the client's budget, and offered a personalized approach. ""Stitch Marketing Research worked with me to break up the project so it better aligned with my budget."" **BACKGROUND** Please describe your company and position.I am the Commercial Marketing Manager of US Chemical StorageDescribe what your company does in a single sentence.U.S. Chemical Storage designs and engineers pre-fabricated hazmat buildings and storage containers for a facility’s unique needs - all fully within EPA/OSHA, NFPA, NFC, ATF, and DOT compliance.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Stitch Marketing Research to accomplish?Market SizingVertical Market OverviewQualitative and Quantitative Focus Survey on one specific market **SOLUTION** How did you find Stitch Marketing Research?Online SearchWhy did you select Stitch Marketing Research over others?High ratingsAgency sizeHow many teammates from Stitch Marketing Research were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Provided a huge slide deck detailing competitive opportunities within specific verticals with key trends. Additionally, did an additional deep-dive into one market with qualitative and quantitative work with interviews and surveys. They worked closely with our in-house team to develop the proper verbiage and key customer types, so the results were relevant and insightful. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Alignment between sales and marketing efforts became seamless with a unified message and user value proposition that was cohesive throughout the company.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes. It was sometimes hard to schedule on both ends - them and us - but they were accessible and responsive via email whenever I needed it. What was your primary form of communication with Stitch Marketing Research?Virtual MeetingWhat did you find most impressive or unique about this company?Stitch Marketing Research worked with me to break up the project so it better aligned with my budget. Instead of this big monolithic project, it became an 'a la cart' project that was spread out a little more and gave us digestible deliverables along the way. It was easier for my team to absorb both the information and the financial load. I trailblazed the way for my larger corporate parent company by doing research for my brand. I've given out their name to other sister brands several times.Are there any areas for improvement or something Stitch Marketing Research could have done differently?no --- #### Market Research for On-Demand Fitness Class Company **The Project** - Services: Market Research - Project size: Less than $10,000 - Project length: Mar. - May 2020 **Project Summary**: Stitch Marketing Research provided market research services for an on-demand fitness class. In response to the COVID-19 pandemic, the team created a survey to learn about their target market. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Member, RippedPHL - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 23, 2020 **Feedback Summary**: The survey helped the client find an avenue for business despite the global pandemic. Stitch Marketing Research provides reliable and trustworthy data based on detailed surveys. The team is organized, talented, and easy to work with. ""I was extremely impressed by the knowledge of this company.." " **BACKGROUND** Please describe your company and your position there. I am the managing member for 2 physical boutique locations (RippedPHL and RippedPHL Cherry Hill) and an on demand fitness class offering (RippedPHL ON Demand). We specialize in HIIT style training that alternates between Woodway treadmills and strength training. Our on demand service consists of 4 new 30 minute HIIT workouts designed to do at home with minimal equipment. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Stitch Marketing Research? Our company began 4 years ago and ran into closures due to COVID-19. While we needed to provide service to our clients during the closure we also saw this an opportunity to dive into the on demand segment to capitalize on people stuck working out at home throughout the country. What were your goals for this project? We wanted to learn about our target market to ensure jumping into this space would be cost effective and something clients were willing to pay for. **SOLUTION** How did you select this vendor? My team selected Stitch based on reviews from other firms looking to understand their target persona more and expand their business footprint. Describe the project in detail. Once we selected Stitch we spent some time chatting about our goals, current business, what we thought our target persona was, what we were hoping to get out of a well drafted survey, etc. The next step was to build a survey with an incentive to pull out the information we needed from clients to really help us get an understanding of our current client base, and from that build our target persona to market to in other areas. We revised the survey a few times. When we were confident it was ready to go, Stitch sent the surgery out our client base a few times to get the best responses. They completed a very lengthy analysis of our client base in both locations, suggestions on how to treat these clients and a complete detailed analysis of our on demand target market. What was the team composition? We were in constant contact with our team and a project manager from Stitch who had 2 people on his team assisting us. It was great to have so many points of contacts for a project that may have been considered a relatively small project for Stitch. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We just went live with our on demand offerings. Thanks to the market research we received we were spot on with our pricing, the number and length of workouts offered, the overall look of our on demand product, and our ads. We saw instant sales (we're only 1 month in), and cannot wait to continue growing. How effective was the workflow between your team and theirs? We received frequent updates from all involved on the project. The Stitch team was quick to respond to questions, calls, emails. They were very open to including our advertising team on the calls and easily sharing information between all 3 teams. What did you find most impressive about this company? I was extremely impressed by the knowledge of this company. The principal was quick-witted and not afraid to voice his opinions, concerns, and ensure we were on the same page. He didn't waste any time, was professional and got right to work on what we needed. The detail in our report and the amount of time taken to explain what the graphs and numbers meant SPECIFICALLY to us was second to none. We've had a lot of firms spew data and information, but never took the time to connect it back to us and how it specifically can and should affect our business decisions. Are there any areas for improvement? Honestly we were extremely satisfied and my only complaint would be we wish we had the means to work with them all the time! Outstanding job and information. --- #### Research & Focus Groups for Liberal Arts University **The Project** - Services: Market Research - Project size: $50,000 to $199,999 - Project length: Apr. - May 2020 **Project Summary**: Stitch Marketing Research conducted a series of stakeholder meetings and focus group sessions for a private liberal arts university looking for insight into how to handle reopening following the pandemic.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Associate VP of Marketing, Point Loma Nazarene University - Industry: Education - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 11, 2020 **Feedback Summary**: The provided insights report at the end of the sessions offered detailed measures recommended by students and parents, helping the college come to a decision. The team's empathy and strategic approach while conducting the sessions made the organization more confident in their decision. ""They did an excellent job of keeping the conversions tactical while also being empathetic to everyone’s opinions." " **BACKGROUND** Introduce your business and what you do there. I’m the associate vice president of marketing at a liberal arts private university in San Diego, California. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Stitch Marketing Research? We wanted to understand what our students and parents wanted as we approached the fall 2020 semester. There have been several options on how we should handle COVID-19, but we wanted to host a few focus groups to get student opinions. **SOLUTION** What was the scope of their involvement? We hired them to help us hold a series of focus groups for students and parents on their appetite for health and safety surrounding the upcoming fall 2020 semester. That would allow us to make decisions in the fall. To start, they held stakeholder meetings with our leadership around the questions that we’re wrestling with on our end. They asked great questions on what options we were and weren’t considering. From there, they put together some research objectives and a project overview that contained a list of things we needed to know in order to make decisions surrounding the fall. Then, they held eight focus groups with decision guides that we reviewed. That occurred over the course of a week over Zoom. After the focus groups concluded, they delivered an insights report that clearly presented our most viable options. Additionally, the report included some suggestions and considerations on implementing any of the options. They thought through contingency planning and preferences.  What is the team composition? I worked directly with three of their teammates.  How did you come to work with Stitch Marketing Research? I work with a full-service digital marketing agency, and they’re a partner at the agency. The agency recommended them to me for this project.  How much have you invested with them? This project cost about $82,000. What is the status of this engagement? The project lasted from April–May 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The insights report was a huge help. Those insights allowed us to make the decision to bring back our students in the fall along with pretty extensive safety measures. That decision was almost solely based on the insights they presented to us. There’s a lot of trepidation and anxiety about how to handle COVID-19 in a collegiate setting, so the insights helped our cabinet feel comfortable in our decisions.  The report also supplied very tactical action items surrounding room capacity, dining halls, and PPE requirements. That gave us a list of measures that we would have to implement for people to choose us in the fall. Before hiring them, we were projecting to be up to 15% down in enrollment due to the pandemic, but we believe that’s changed to 1%–5%.    How did Stitch Marketing Research perform from a project management standpoint? Their timeline was incredible, getting all of their work done in under a month. We needed to make a pretty urgent decision, and they were amazing at expediting the process. I even through a wrench in when I moved the insights report delivery date up by a week.  Additionally, they’ve stayed in touch with us since the focus groups and have offered more help if needed. They were very interested in the project because they understood the difficulty of the decision we were making. What did you find most impressive about them? They were very accommodation. The focus group moderator understood the wide variety of emotionally-charged feelings that would be expressed during the groups. They did an excellent job of keeping the conversions tactical while also being empathetic to everyone’s opinions. I received emails after the focus groups from parents thanking us and citing that the moderator made them feel heard.  Are there any areas they could improve? This is one of the best projects I’ve ever world on with an outside vendor. I don’t’ have any complaints. --- #### Market Research for Hookah Company **The Project** - Services: Business Consulting - Project size: $10,000 to $49,999 - Project length: Jan. 2019 - Ongoing **Project Summary**: Stitch Marketing Research provided market research. Their team collaborated with marketing and research and development. They produced ongoing research reports.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manger, Hookah Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 17, 2020 **Feedback Summary**: Stitch Marketing Research successfully found answers. They were creative and delivered a solid outcome. They fostered a positive impact on the company.  ""I highly recommend them." " **BACKGROUND** I am the Marketing Manager for a manufacturer of premium hookah tobacco located in San Diego, CA. Our company has about 50 employees, and we manufacture and distribute our product globally. I oversee all marketing functions of the company including market research and the launching of new hookah tobacco flavors. **OPPORTUNITY / CHALLENGE** We have been creating, and in some cases innovating, new flavors in our industry for over 15 years and now wanted have a better way to research consumer flavor preferences and trends that will increase the likelihood of a successful flavor launch. **SOLUTION** I spoke to a handful of Market Research firms in California who we believed would be a good fit for our project. What impressed me about Stitch, beyond their experience, was their creative approach to tackling the questions we wanted answered. I felt comfortable that this team can find a way to get answers in a niche industry that has very little research and documentation available elsewhere.  The project we gave to Stitch included two parts. First was to find out what makes a successful flavor a success, and an unsuccessful flavor a slow seller. To get the answers, Stitch collaborated with our Marketing and R&D Teams to create a Moderator Guide and conduct a Focus Group that involved a variety of regular hookah users. The second part of our project included ongoing market research reports on flavor trends in key industries help help us stay ahead of the competition. **RESULTS & FEEDBACK** Stitch's out-of-the-box thinking and approach to finding answers to consumer flavor choice gave our team a new way of seeing why consumers use certain flavors regularly vs occasionally and what stimulated trial of a new flavor. The  questions we tasked Stitch to answer have been successfully delivered and the findings were easily actionable.  Since working with Stitch we have introduced 5 new flavors into our product line with much clearer focus and more confidence. And by having implemented their findings, we have seen a positive impact to our bottom line. The team at Stitch is smart, creatively analytical and sincere. I highly recommend them. --- #### Customer Research for Energy Renewables Company **The Project** - Services: Market Research - Project size: $10,000 to $49,999 - Project length: Jan. 2015 - Jan. 2019 **Project Summary**: Stitch Marketing optimized a customer satisfaction survey, managed focus groups, and revamped a customer engagement process for a renewable energy company. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 3.0 - Cost: 4.5 - Willing to Refer: 4.0 **The Reviewer** VP Business Development, Energy Renewables Company - Industry: Energy & natural resources - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 13, 2020 **Feedback Summary**: Stitch Marketing’s efforts have met expectations. They effectively helped their client accurately assess and collect customer feedback. While their project management skills could use improvement, customers can generally expect a thoughtful team that’s well researched. ""They did a really good job, paid attention to the customer, and took time to get to know the business." " **BACKGROUND** Introduce your business and what you do there. I was the VP of development at a renewable energy company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Stitch Marketing? We had done a customer satisfaction survey for a couple of years. We wanted to hire a market research company to help us stop making the same mistakes **SOLUTION** What was the scope of their involvement? They helped us with our customer satisfaction survey and conducted some focus groups for us where they helped design a revamp for a customer engagement process. What is the team composition? We had one project manager but we worked with 3-4 different people throughout the engagement. How did you come to work with Stitch Marketing? They were referred to us by another business we had a relationship with. What is the status of this engagement? We began working together in 2015 and wrapped up in 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They were able to measure year over year customer satisfaction trending on an annual basis. We were also able to see whether the changes that we made as a result of customer dissatisfaction had a positive trend in the following year. How did Stitch Marketing perform from a project management standpoint? They were excellent to work with. They did a really good job, paid attention to the customer, and took time to get to know the business, which was great. They struggled with project management a bit just because they had some personnel changes. Generally, they were responsive and are willing to do additional splices of the data which is nice. What did you find most impressive about them? They got into the particulars of the industry so they could help us craft questions that would tease out the data. They brought expertise in how to ask a question and how to design market research that gets the right information out of your users. They were helpful in assessing how to design a customer engagement program for our business as well. Are there any areas they could improve? The project management is an area they could improve in, and sometimes they could be a little lax on returning deliverables. --- #### Market Research for Motion Sensor Company **The Project** - Services: Market Research - Project size: $10,000 to $49,999 - Project length: Feb. - Mar. 2019 **Project Summary**: Stitch Marketing Research implemented a market landscape report. They also interviewed past and prospective buyers. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Gaurdline - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 12, 2020 **Feedback Summary**: The team produced a detailed, thorough report that illustrated customers' motivation for purchasing a product. The new information revealed powerful insights about how the customers use the product. The team maintained an effective workflow throughout the engagement. ""Their attention to detail was impressive." " **BACKGROUND** Please describe your company and your position there. My company, Guardline, sells long range outdoor motion sensors. I'm the CEO. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Stitch Marketing Research? Hired Stitch to do a market landscape report as well as interview buyers, both past and perspective, to understand their motivation in buying our product or a product like ours. What were your goals for this project? To get a better understanding of what motives a buyer to buy our product, and how it was useful to them to we can better understand how to market our products in the future. **SOLUTION** How did you select this vendor? Referral from a friend. Describe the project in detail. Already described above. What was the team composition? My and my COO worked with Stitch. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We got very detailed and granular understanding of what motivated customers to buy our product. As an example we had no idea how moms were using our product as a heads up for when teens were coming home, or when the carpool was coming. How effective was the workflow between your team and theirs? Very What did you find most impressive about this company? Their attention to detail was impressive. Are there any areas for improvement? None that come to mind. --- #### Operational Pricing for Digital Educational Curriculum **The Project** - Services: E-Commerce Development - Project size: Less than $10,000 - Project length: Apr. - July 2015 **Project Summary**: Stitch Marketing helped establish the pricing for a digital bible curriculum. They conducted industry research to arrive at a finalized recommendation on the cost at which the client should offer their service. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, DeepRoots Bible - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 10, 2020 **Feedback Summary**: Stich Marketing's efforts were instrumental in determining the client's pricing. They executed upon deliverables in a timely manner, and they've provided generous support over the years. Unstalled by their lack of familiarity with the client's industry, they proved to be an outstanding partner. ""Nate did an outstanding job." " **BACKGROUND** Please describe your company and your position there. We develop digital Bible curriculum for Christian schools. We are used in schools throughout the United States and internationally. I am the Director of the program. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Stitch Marketing Research? We hired Stitch Marketing to help us establish the pricing for our curriculum. Because we were one of the first and only digital Bible curriculum publishers for Christian schools when we began, we needed assistance in determining the proper prices that would allow our ministry to be self-sustainable while making our product financially viable for our customers. What were your goals for this project? The goal was to determine fair and reasonable pricing that matched non-digital publishing company's pricing so that our curriculum would be accessible for Christian schools. **SOLUTION** How did you select this vendor? They were recommended to us by our development team. We interviewed them and followed up on references. Describe the project and the services they provided in detail. They researched what other publishers were charging and compared the digital model to the physical textbook model. They researched how often schools purchased curriculum and used research about how large the market was. Armed with this information they made recommendations on pricing. What was the team composition? We worked with just one person, Nate Heckman. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Nate was instrumental in determining our initial pricing. Throughout the years I have asked him individual questions about pricing as they have come up. He has been more than gracious to answer my questions and provide help. He has been a fantastic resource for my team. How was project management arranged and how effective was it? Nate completed the project within our specified deadline and provided the research and information necessary for our team to make an informed decision. What did you find most impressive about this company? Nate was able to jump into this project quickly even though he didn't have any experience in our particular market. He quickly learned about the other publishers and made solid recommendations. He was accessible and easy to work with. Are there any areas for improvement? Nate did an outstanding job. I can't think of any areas that he would have needed to improve. --- #### Market Research for Hospitality & leisure **The Project** - Services: Market Research - Project size: Confidential - Project length: Feb. - Dec. 2025 **Project Summary**: Stitch Marketing Research was hired to conduct market research to determine if expanding an employee health center would increase participation. The team executed eight focus groups and 24 in-depth interviews. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Management Trustee, UNITE HERE Health Fund - Industry: Non-profit - Client size: 1,001-5,000 Employees - Review Type: Online Review **The Review** — May 1, 2026 **Feedback Summary**: The research findings were positive and are being used to build action plans. Stitch Marketing Research's project management was exceptional; they worked professionally, remained patient, and always delivered on time. Their ability to quickly grasp the project's complex dynamics was impressive. ""They knew exactly how to present information and guide us through the process."" **BACKGROUND** Introduce your business and what you do there.I’m a management trustee for a Taft-Hartley Trust Fund and employee welfare plan. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Stitch Marketing Research?We were seeking to expand our employee health center and open an additional location. We wanted to assess if that would drive greater participation in the fund's health center, provide a convenient location for preventive care for the employee/members of the plan and support continued cost management for the participating employers. **SOLUTION** What was the scope of their involvement?Stitch Marketing Research provided consulting services to help us develop key deliverables, analysis, reporting, strategic direction, and presentation of all data and findings. The program consisted of 8 focus groups and 24 in-depth interviews conducted in English and Spanish. Stich Marketing also delivered several presentations to the fund trustees to gain support for the project, educate us on the focus group process and key deliverables. They produced and presented a final report with easily actionable recommendations and insights.What is the team composition?We worked with 2–5 individuals from Stitch Marketing Research.How did you come to work with Stitch Marketing Research?We found them through an online search. We chose them because they were close to our geographic location, had a great culture fit, and their company values aligned with ours. From the very beginning, Stitch was interested in our mission, cared about our goals, educated us on the process, and understood the complexity of our relationships. They never shied away from this complex project, and demonstrated incredible expertise and professionalism to help us understand more than we thought we knew or needed to know.What is the status of this engagement?We worked together between February–December 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We learned that we had much work to do in tandem with looking at expanding the services and location of our health center. Due to Stitch's work, we avoided the risks of an under informed investment and have used the findings to build action plans with the provider and plan professionals to grow our impact along the path to future expansion plans. How did Stitch Marketing Research perform from a project management standpoint?Stitch Marketing Research’s project management was exceptional. They were professional, patient, and always on time. We primarily communicated via email, video calls, and in person. Their bilingual expertise was invaluable to the success of the project. What did you find most impressive about them?We were impressed with their ability to quickly understand the complex dynamics of the union-labor partnership involved and the relationships of the people involved. Their expertise in city government and related services was a huge asset to this project. Despite the complexities and the informal nature of the group, they knew exactly how to present information and guide us through the process.Are there any areas they could improve?No, there weren’t any. --- #### Market Research for Lifestyle Nonprofit **The Project** - Services: Market Research - Project size: $10,000 to $49,999 - Project length: Mar. - May 2018 **Project Summary**: Stitch Marketing Research conducted market research for a local lifestyle nonprofit. The team conducted economic research about the cycling industry to supplement a study done by the client. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Executive Director, San Diego Sport innovators - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 13, 2020 **Feedback Summary**: The research conducted ensured that the client got a full picture of the local industry. Stitch Marketing Research is thorough and organized, establishing a seamless workflow. The team is professional, hard-working, and knowledgeable. ""We are 100% satisfied." " **BACKGROUND** Please describe your company and your position there. San Diego Sport innovators is a 501c3 focused on the SD Lifestyle industry **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Stitch Marketing Research? periodically we research the economic impact of a portion of our industry. Stitch represented out interests in surveying te economic impact of the Cycling industry here in San Diego. What were your goals for this project? to quantify the metrics of the Economic impact of cycling in SD **SOLUTION** How did you select this vendor? By previous projects and reputation, Describe the project in detail. Stitch did a complete analysis. You can find it on the SDSI website. It is THE definitive work on the subject. What was the team composition? Stitich headed the project and mobilized a wide network of related companies, universities and research specialists. We could never have accessed these resources. It was an impressive flex and mobilization of lots of very good resources. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? the outcome helped us understand the bike industry here in SD. We are a membership organization so having details that were not previously available to the cycling community enabled us to expand our network. It also helped the Community understand one of our core industries. How effective was the workflow between your team and theirs? very, What did you find most impressive about this company? We are 100% satisfied. Are there any areas for improvement? no. I look forward to the next project with Stitch. --- ## Portfolio & Awards ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_market_research_company_united_states_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_market_research_company_advertising__marketing_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_market_research_company_consumer_products__services_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_market_research_company_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_fall_champion_2024.svg) ### Industry Recognitions - 48 Most Innovative Market Research Startups & Comp - New Economic Impact Study Shows Adapted Sport ... - Benchmark Study: Economic Impact of Adapted Sport - Marketing Research And Analysis Services Market 20 ## Key Clients - Disney Consumer Products ## Packages ## Locations (1) ### San Diego, CA (Headquarters) - 1420 Kettner Blvd., Suite 216 - San Diego, CA 92101 - United States - 6 - 9 employees - Phone: 6198947712 ## Connections - Julie Fallon (Marriott International) ## Contact Stitch Marketing Research [Send a message](https://clutch.co/profile/stitch-marketing-research) ### Connect on Social - [LinkedIn](https://linkedin.com/company/stitch-marketing-research) - [Facebook](http://facebook.com/stitchresearch) - [X](http://twitter.com/stitchmresearch)