StepInsight Review Insights

Overall Review Rating

4.9

Quality 5.0
Schedule 4.7
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Areas for Improvement in QA and Communication

While generally praised, some clients suggest improvements in quality assurance processes and communication, particularly in proactive issue identification and timely responses during busy periods.
Flexibility and Adaptability

StepInsight is noted for their flexibility and adaptability, effectively handling changes in project scope and responding to evolving client needs with ease.
Positive User Feedback and Business Impact

StepInsight's solutions have led to increased user satisfaction, business growth, and positive feedback, with measurable outcomes such as increased active users, improved efficiency, and enhanced functionality.
Strong Communication Skills

Clients value StepInsight's clear and effective communication, which facilitates a smooth workflow and ensures that expectations are aligned and met throughout the project lifecycle.
Technical Expertise and Innovation

Clients appreciate StepInsight's technical knowledge and ability to innovate, delivering advanced features and integrations that enhance client platforms and workflows.
Commitment to Customer Success

The company's commitment to client success is evident in their proactive approach to solving problems, providing valuable insights, and ensuring long-term satisfaction with their services.

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StepInsight Reviews

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Web Design Web Development
Confidential
Apr. 2022 - Dec. 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"We were impressed with their professionalism."

Jun 16, 2025

Planning & Invoicing, JARDIPARC SRL

Sophie Baugniet

Other industries
Belgium
11-50 Employees
Online Review
Verified

StepInsight designed and developed a website for an environmental services company. The platform showcased features such as customer access, geolocation, a planner, documentation access, and invoicing.

StepInsight's platform was efficient, user-friendly, and time-saving. The team delivered work on time, provided great advice and ideas, and respected the implementation plan. Moreover, their professionalism, custom work, and ability to understand the client's needs were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Planning and Invoicing of JARDIPARC SRL

Describe what your company does in a single sentence.

Green Services (maintenance and layout)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepInsight to accomplish?

Launch of platform
Custom made services
New website

SOLUTION

How did you find StepInsight?

Work

Why did you select StepInsight over others?

Great culture fit
Company values aligned

How many teammates from StepInsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design of new platform : planning, reports, sites management, geolocation, planner, documentation access, invoicing...
Customer access : each customer has his own platform design, according to its needs
Creation and launch of new app
Creation and launch of new official website (in both french and english languages)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficiency of the platform : time saving, custom-made, user friendly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Work delivered on time
Great advice and ideas
Respect of implementation plan

What was your primary form of communication with StepInsight?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their professionalism
Custom-made services
Understand the needs

Are there any areas for improvement or something StepInsight could have done differently?

Keep providing the best services, and advice

RATINGS

5.0

API Development Web Development
OPEN API
Confidential
June 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm most impressed with StepInsight's passion, commitment, and flexibility."

Jun 3, 2025

Owner, GeoJob

Lucas Cox

Construction
Sydney, Australia
1-10 Employees
Online Review
Verified

StepInsight provides API integration services for an automated IoT solutions provider. The team has integrated Xero and Navman into the client's platform and automated subscription payment processes.

Thanks to StepInsight's work, the client has seen a 50% increase in potential customers. The team has successfully delivered the required API integrations and has demonstrated commitment. Their project management skills, timely delivery, and responsiveness to the client's needs stand out.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of GeoJob, an automated IoT solutions provider for the civil construction industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with StepInsight?

We needed help with API integrations.

SOLUTION

What was the scope of work with StepInsight?

StepInsight handled subscription payment automation and Navman/Xero integration. They also reviewed and revised our original platform development.

What is the team composition?

We worked with three teammates from StepInsight.

How did you come to work with StepInsight?

We found StepInsight through a referral. We chose them because they showed a genuine interest in our company and project. Additionally, they had relevant prior experience and a recommendation from a mutual acquaintance.

What is the status of this engagement?

We started working together in June 2024, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

StepInsight has successfully delivered the required API integrations. As a result, we've experienced a 50% increase in potential customers.

How did StepInsight perform from a project management standpoint?

We communicate through online meetings. StepInsight's project management is good; they deliver on time and respond well to our needs.

What did you find most impressive about them?

I'm most impressed with StepInsight's passion, commitment, and flexibility.

Are there any areas they could improve?

I can't think of anything for StepInsight to improve.

RATINGS

5.0

"Gael and his team were exceptional. Able to understand my goals and vision regardless of my lack of technical knowledge."

Web Development
Confidential
June - Dec. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed with their deep thinking and ability to take ideas from people with non-software backgrounds and convert them into deliverable software products."

May 27, 2025

Director, Real Estate Company

Lachlan V.

Real estate
Sydney, Australia
11-50 Employees
Online Review
Verified

StepInsight built a client portal, a suburb research platform, a property portfolio modelling platform, and a reporting platform for a real estate company.

All of StepInsight's deliverables were completed to a high standard. The team was responsive to the client's needs and changes in scope. They held weekly meetings to discuss progress and ensure everything was on track. Their ability to convert ideas into software products stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

We help clients build property investment portfolios

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepInsight to accomplish?

Create a client portal
Create deep property portfolio building tools

SOLUTION

How did you find StepInsight?

Referral

Why did you select StepInsight over others?

High ratings
Great culture fit
Referred to me
Company values aligned

How many teammates from StepInsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Stephinsight created a custom client portal, custom suburb research platform, custom property portfolio modelling platform, and a custom reporting platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All deliverables were completed and to a high standard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely responses, weekly WIP meetings, responsive to changes in scope.

What was your primary form of communication with StepInsight?

In-Person Meeting

What did you find most impressive or unique about this company?

We were impressed with their deep thinking and ability to take ideas from people with non-software backgrounds and convert them into deliverable software products.

Are there any areas for improvement or something StepInsight could have done differently?

Nil.

RATINGS

5.0

Web Development
Confidential
Feb. - Sep. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"StepInsight work details and personal approach stood out."

Sep 20, 2024

MD, myVal

Dan Novick

Financial services
Sydney, Australia
1-10 Employees
Online Review
Verified

StepInsight developed a website for a financial services company.

StepInsight delivered the project on the specified date. Moreover, the team was time-sensitive, communicated well, and responded to the client's needs through in-person meetings. Furthermore, the team's attention to detail and personal approach stood out throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the MD of myVal

Describe what your company does in a single sentence.

myVal™ empowers users with tools to document, track, and manage valuables, ensuring accurate records and better insurance outcomes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepInsight to accomplish?

web development

SOLUTION

How did you find StepInsight?

Referral

Why did you select StepInsight over others?

Close to my geographic location
Good value for cost

How many teammates from StepInsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

good outcome

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery at specified Date

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good communication and time sensitive

What was your primary form of communication with StepInsight?

In-Person Meeting

What did you find most impressive or unique about this company?

StepInsight work details and personal approach stood out.

Are there any areas for improvement or something StepInsight could have done differently?

no great service

RATINGS

5.0

"five stars"

Custom Software Development UX/UI Design Web Development
Azure Platform Google app engine Usability Testing User Research UX Strategy Angular
Confidential
Nov. 2022 - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All developers were skilled and passionate about the outcomes."

Jun 14, 2024

Director, intellego platform

Anthony Marando

Other industries
Sydney, Australia
1-10 Employees
Online Review
Verified

StepInsight developed a custom LMS for a learning and performance platform. The team was responsible for the architecture and UX design, front- and backend development, and testing.

StepInsight completed the project in an agile manner. The team was skillful and set milestones every two weeks. They maintained clear communication about what they developed and consistently met timeframes for expectations. StepInsight provided visual presentations with changes and updates.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of intellego platform

Describe what your company does in a single sentence.

Our Learning and Performance Platform supports employees to perform at their best in their role.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StepInsight to accomplish?

Buit our Learning and Performance Support Platform

SOLUTION

How did you find StepInsight?

Referral

Why did you select StepInsight over others?

High ratings
Close to my geographic location
Good value for cost
Referred to me
Company values aligned

How many teammates from StepInsight were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Architecture design and advice
UX design of platform features
Back end development
Front end development
testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conducted project in an agile manner and was presented with key changes and updates every fortnight through a visual presentation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We agreed on project milestones and scope was documented to ensure we had clear objectives and metrics .

What was your primary form of communication with StepInsight?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Clear communication on what was being developed and expectations on timeframes. All developers were skilled and passionate about the outcomes and went over and beyond to ensure milestones were met.

Are there any areas for improvement or something StepInsight could have done differently?

Any minor concerns raised throughout the project were dealt with promptly

RATINGS

5.0

Showing 11-15 of 15 Reviews

Premier Verified means Clutch independently confirmed StepInsight is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 14 verified client reviews averaging 4.9 stars.

Learn More

Verified Client Reviews: 14

Overall Review Rating: 4.9

Source: Clutch

Last Updated: November 3, 2026

Business Entity

Business Entity Name	StepInsight Pty. Ltd.
Source	Australian Securities & Investments Commission (ASIC)
Jurisdiction of Formation	Australia
Date of Formation	December 2, 2016
Status	Active
Last Updated	April 2, 2025
ID	28 616 253 199

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	April 2, 2025

Learn More About The Clutch Verification Process

Locations (2)

127 York Street Sydney, Australia 2000

16 - 20

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Reviews

StepInsight Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Areas for Improvement in QA and Communication

Flexibility and Adaptability

Positive User Feedback and Business Impact

Strong Communication Skills

Technical Expertise and Innovation

Commitment to Customer Success

Reviews mentioning:

StepInsight Reviews

Web Design & Development for Environmental Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

API Integration for Automated IoT Solutions Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development for Financial Services Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Custom LMS Development for Learning & Performance Platform

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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Credit Report Results

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