Stasmayer, Incorporated

BACKGROUND

Please describe your company and position.

 I am the Business Manager of a manufacturing company 

Describe what your company does in a single sentence.

Custom chemical manufacturing 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stasmayer, Incorporated to accomplish?

• Problem management
• Incident management
• Change management

SOLUTION

How did you find Stasmayer, Incorporated?

Referral

Why did you select Stasmayer, Incorporated over others?

Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

Maintain and monitor current IT infrastructure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Minimal disruption to daily workflow due to IT issues. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Stasmayer is very responsive and resolves most issues immediately. 

What was your primary form of communication with Stasmayer, Incorporated?

Email or Messaging App

What did you find most impressive or unique about this company?

Cyber security and managed IT services. Stasmayer's staff is incredibly friendly and resourceful. 

Are there any areas for improvement or something Stasmayer, Incorporated could have done differently?

Non that come to mind

BACKGROUND

Please describe your company and position.

I am the Practice Manager of Seaside Pediatrics, LLC

Describe what your company does in a single sentence.

Privately owned pediatric physician office

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stasmayer, Incorporated to accomplish?

• Install updated equipment
• Keep our patient information secure

SOLUTION

How did you find Stasmayer, Incorporated?

Company established with us before my arrival

Why did you select Stasmayer, Incorporated over others?

Referred to me

How many teammates from Stasmayer, Incorporated were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Replaced battery back up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This project was installing new equipment with a minimal amount of down time on our computers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have worked with Stasmayer on multiple projects. They always deliver on time, make sure everything is working before they leave our office, complete projects with minimal down time. Excellent response, communication and documentation of the progress of the project.

What was your primary form of communication with Stasmayer, Incorporated?

Email or Messaging App

What did you find most impressive or unique about this company?

Stasmayer, Incorporated's great staff and techs stood out. Personable, patient with those of us that aren't tech savvy. Very timely in responses and communications.

Are there any areas for improvement or something Stasmayer, Incorporated could have done differently?

No recommendations