Social Sherpa

BACKGROUND

Please describe your company and position.

I am the Manager of DSB International School

Describe what your company does in a single sentence.

We are an IB and IGCSE International School.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Sherpa to accomplish?

• Branding
• Creative
• Website
• Social Media

SOLUTION

How did you find Social Sherpa?

Referral

Why did you select Social Sherpa over others?

• Great culture fit
• Company values aligned
• Other

How many teammates from Social Sherpa were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They are responsible for all branding, creatives and social media posts. See the good creatives, website designing was also assigned to them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in the number of followers and the feedback from our community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respected and delivered all deliverables timely.

What was your primary form of communication with Social Sherpa?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their strong understanding of our requirements and ability to get the right team members from their team alligned to our needs.

Are there any areas for improvement or something Social Sherpa could have done differently?

No.

BACKGROUND

Please describe your company and position.
I am the Director of a financial services company 

Describe what your company does in a single sentence.

We provide accounting and tax services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Sherpa to accomplish?

• Social media Marketing
• Getting more leads

SOLUTION

How did you find Social Sherpa?

Referral

Why did you select Social Sherpa over others?

• Close to my geographic location
• Pricing fit our budget
• Understood my services

Describe the scope of work in detail. Please include a summary of key deliverables.

It is a social media marketing project. It involves handling our social media accounts, creating content, infographics for it. They also shoot video content for us and edit it and post it on a regular basis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our Social media posting has been good, content is being posted on a regular basis and it is good quality content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are always planning ahead of time. They normally respond on the same day, the team is very efficient and good at thier job.

What was your primary form of communication with Social Sherpa?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There are 2 things I really like 

1. They are very promt with thier responses 
2. They do research before putting anything on social media.

Are there any areas for improvement or something Social Sherpa could have done differently?

I think, they can come with more creative ideas to make social media more intresting for everyone.

BACKGROUND

Please describe your company and position.

I am the Head - R&D of Curio

Describe what your company does in a single sentence.

A young D2C Brand that's on a mission to make better for you, tastier dips and sauces

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Sherpa to accomplish?

• Content Creation & Strategy
• Social Media Marketing

SOLUTION

How did you find Social Sherpa?

Referral

Why did you select Social Sherpa over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Social Sherpa were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Social Media Management: Tailored content, engaging conversations, and community building.
• Recipe Reels: Captivating video content showcasing Curio's flavors in delightful recipes.
• Offline Collaterals: Eye-catching designs for brochures and event materials.
• Innovative Campaigns: Trendsetting concepts both online and offline.
• Ideation Excellence: Creative brainstorming for impactful campaign concepts.
• Performance Analytics: Data-driven insights for strategic decision-making. 
• Cross-Channel Consistency: Cohesive brand experience across all platforms. 

Social Sherpa's commitment to creative ideation, coupled with the enticing Recipe Reels, has truly amplified Curio's brand presence. Their innovative approach sets them apart, making our partnership even more delightful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Engagement Increase: Achieved a 30% increase in overall social media engagement through tailored content and community building. 
• Recipe Reels Impact: Recipe Reels contributed to a 25% boost in video engagement, enhancing the visual appeal of Curio's products. 
• Offline Collaterals: 
  • Recognition Uplift: Eye-catching offline designs resulted in a 20% increase in brand recognition during events and through printed materials.
• Innovative Campaigns: 
  • Campaign Reach: Innovative campaigns reached a wider audience, contributing to a 40% increase in brand visibility both online and offline. 
  • Ideation Success: Ideation excellence translated to a 15% increase in campaign effectiveness, measured through customer feedback and participation. 
• Performance Analytics: 
  • Data-Driven Growth: Utilizing performance analytics, Social Sherpa facilitated a 25% growth in online sales by refining strategies based on real-time data. 
• Cross-Channel Consistency: 
  • Brand Cohesion: Ensured a consistent brand experience across channels, leading to a 15% improvement in brand perception and customer loyalty.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Social Sherpa's project management has been exemplary. They consistently delivered items on time, demonstrating a commitment to timelines and deadlines. The team's responsiveness to our needs has been impressive, with quick and effective communication channels in place.

Key Points: 

• Timely Deliverables: Social Sherpa consistently met project milestones and deadlines. Their adherence to timelines ensured that campaigns, content, and collateral were rolled out seamlessly. 
• Proactive Communication: The team maintained open lines of communication, promptly addressing any queries or concerns. Their proactive approach facilitated smooth collaboration and allowed for quick resolution of any issues that arose.
• Adaptability: Social Sherpa displayed a high level of adaptability, adjusting strategies and timelines as per our evolving needs. Their flexibility ensured that the projects stayed aligned with our goals. 
• Client-Centric Approach: The team at Social Sherpa demonstrated a client-centric mindset, actively seeking and incorporating feedback. This responsiveness played a crucial role in tailoring their efforts to meet our specific requirements. 
• Problem-Solving Attitude: When faced with challenges, Social Sherpa exhibited a proactive and solution-oriented attitude. Their ability to troubleshoot and find innovative solutions contributed to the overall success of the projects.

In summary, Social Sherpa's project management is marked by a combination of punctuality, effective communication, flexibility, and a client-focused mindset. We've fostered a strong and collaborative partnership, making them a valuable asset in driving our success.

What was your primary form of communication with Social Sherpa?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The culture, people, their work, their dedication, and their understanding of some very pressing last-minute deliverables submitted promptly and their adaptability. they're an extended arm of our brand

Are there any areas for improvement or something Social Sherpa could have done differently?

None!