Social Bloom

BACKGROUND

Please describe your company and position.

I am the COO of Hyyer

Describe what your company does in a single sentence.

We are a talent marketplace that connects fast-growing US tech companies with incredible candidates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SocialBloom to accomplish?

• Increase top of funnel leads

SOLUTION

How did you find SocialBloom?

Online Search

Why did you select SocialBloom over others?

• Great culture fit
• Good value for cost

How many teammates from SocialBloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I've had the pleasure of collaborating with SocialBloom to boost our top-of-funnel lead-generation process and increase sales calls for my recruitment firm. Some brief information about the scope of work includes:

• A customized lead generation strategy tailored to our business objectives.
• Engaging copy/script creation for various channels, including email, social media, and cold calling.
• Optimization of lead generation process and conversion-focused messaging.
• Analysis and refinement of sales call processes, including script development and objection-handling techniques.
• Detailed tracking and analytics reports to measure campaign performance and ROI.
• Ongoing support and data-driven recommendations to continually improve campaign effectiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our project has yielded impressive results that clearly demonstrate these guys know what they are doing. Here are some of the key outcomes achieved: 

• Increased Lead Volume: Compared to our previous efforts, we experienced a remarkable increase of 50% in monthly lead volume. This uptick in leads provided kept our sales team busy and increased morale as they felt they had sufficient opportunities to hit their targets.
• Improved Lead Quality: We also focused heavily on improving the quality of our leads. By refining our targeting strategies and optimizing our messaging over time, we observed a notable enhancement in lead quality and higher attendance rates on our discovery calls.
• Enhanced Conversion Rates: SocialBloom's comprehensive approach to building a lead generation strategy that covers all bases (targeting, channel, messaging, and responding to real-time prospect feedback) resulted in an almost 30% increase in our sales conversion rates from discovery call to closed/won deal.
• Transparent ROI: Their diligent tracking and monthly reporting calls with our team enabled us to quickly measure the return on investment of our campaigns. No sales strategy is ever perfect, but by reviewing the data and quickly adapting our strategy to the real-world feedback we were getting, our team felt really comfortable that we were in good hands. These campaigns paid for themselves rather quickly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with this agency was a breeze in terms of project management. They consistently delivered items on time (when they said they would - it was our team that sometimes held them up on delivering what they needed to provide the service) and were highly responsive to our needs. Their proactive approach and excellent communication have made the entire process efficient and enjoyable. Overall, they've been a delight to work with.

What was your primary form of communication with SocialBloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They seemed to really take the time to listen to our team as well as understand our business model and the way we add value to our clients. Most agencies try to stick to a blanket formula for all clients to lower costs, but with SocialBloom they felt more like a real partner in helping us establish a better lead gen strategy.

Are there any areas for improvement or something SocialBloom could have done differently?

We are very happy with the results!

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CRO of Cedar Solutions

Describe what your company does in a single sentence.

Cedar Solutions allows US legal firms to hire top quality talent from abroad without sacrificing on quality, while saving a client's up to 75% on staffing costs++.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SocialBloom to accomplish?

• To start creating brand identitay to our newsest market segement
• To build revenue growth by idenitfying key decision makers.
• To develop a sales process, that shortens to sales cycle while getting us quality leads, who are ready to buy our service now, and are not kicking tires.

SOLUTION

How did you find SocialBloom?

Online Search

Why did you select SocialBloom over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from SocialBloom were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the need to run an email campaign targeting a new niche for our outsourcing services. That means we needed to target the correct decision makers, in the channels they best repsond to, when seeing our message. SocialBloom helped identify not only the decision makers, but internal influencers, with their correct contact info (email, phone numbers, titles, etc). 

Furthermore, we worked together developing scripts and email templates that not only helped on this project but will with further projects down the road. Caleb and team were also transparent about ramp up time, which is extremely important so you have the right expectations as your project kick-offs. This project was a big success and we can't thank Caleb and his team enough. Highly recommend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timeline
• Deliverables
• Metrics
• Meeting Conversions from leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the initial kick off of two weeks, everything is choreographed perfectly. We were given the materials we needed to fill out upfront, we had a kick off call via a zoom meeting. We understood everybody's rolls on either side. Communication was open, transparent, and responsiveness to our queries, needs, etc., we're not an issue, not even once

What was your primary form of communication with SocialBloom?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

May sound funny but the answer is, "That their value proposition was actually their value proposition." We were told their goal was to get us qualified meetings with influencers and decision makers, looking to make decisions in the near future; and that's what we got.

Are there any areas for improvement or something SocialBloom could have done differently?

I don't know about doing something differently, but I hope to work with them going forward, and that as we grow with them, they continue to be able to produce the same level of work. I don't see any reason why that wont, but it is always a good thing to keep in mind. For any company, actually.

BACKGROUND

Please describe your company and position.

I am the Founder, Executive Producer of Third Coast Films

Describe what your company does in a single sentence.

Third Coast Films is a full service creative agency developing unforgettable brand experiences through design, web, and video storytelling.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SocialBloom to accomplish?

• Outreach and book intro calls with prospective clients

SOLUTION

How did you find SocialBloom?

• Online Search
• Upwork

Why did you select SocialBloom over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of SocialBloom’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables were to build out a playbook, copy, and roadmap for email marketing, then out reach to 1000 contacts touched 4 times a month to book a intro/sales call.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We landed quite a few calls and have had a good amount of replies that have turned into potential leads. We would have liked to close something, but as a company internally, we need to regroup on our potential target market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very clear on progress. We received weekly updates on their progress. We were always notified when someone has responded and what the response was, so the level of transparency is extraordinary. We ended up adding another service offering as well which they were able to adjust on the fly and execute quickly. We just haven't been able to close on our end.

What was your primary form of communication with SocialBloom?

Email or Messaging App

What did you find most impressive or unique about this company?

The level of transparency and communication. When ever we had a question, someone was always available to help us.

Are there any areas for improvement or something SocialBloom could have done differently?

Since we added a service offering, and we would have a contact respond, I would have to ask what service offering the response was for. This can easily be added to the first time sharing the information with us.

BACKGROUND

Please describe your company and your position there.

Our mission is to provide a powerful and efficient platform for talent acquisition teams to find diverse talent, streamline the hiring process, and build dynamic teams that propel their companies forward. ProvenBase uses data-driven and innovative AI-technology to connect employers with diverse talent and place them in positions where they can make an impact on their companies. Features like Diversify 360 and Skills Search have made building diverse and qualified pipelines take minutes. Learn more and schedule a time to talk with us at ProvenBase.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We hired SocialBloom for email marketing. We want to get more interested replies and get booked calls and scheduled demo for our product offering.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor based on our thorough research for high-quality email marketing services. We want a vendor that provides targeted marketing for our market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They provided email marketing services with email strategy, messaging copy, measurement of open and reply rates and consistent communication for any bookings that come from the marketing outreach.

How many people from the vendor's team worked with you, and what were their positions?

About 5 people worked with us directly including their founder who was very helpful and hands-on with handling our account. We've worked with a few customer success managers and email marketing strategists from their team as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to have higher open rates using their specific strategy and compelling messaging copy. Our reply rates were also impressive and have more replies and inquiries about our services. Above all, we booked our targeted number of monthly demos and landed 2 paying clients from their marketing efforts. We are very happy with the results!

Describe their project management style, including communication tools and timeliness.

They communicate promptly with us through email and Slack conversations, met our deadlines, and delivered results by booking our total targeted number of demos booked per month.

What did you find most impressive or unique about this company?

We had direct access to their team, not only through email but also through slack communication. They are available to respond directly to any interested replies on our behalf and booked the demo and calls from their email outreach. Everything is done for you from start to finish, you just need to show up for the calls and be prepared to answer any questions they may need from our end to be successful.

Are there any areas for improvement or something they could have done differently?

There's always room for improvement. The more leads, the better as it leads to more closed sales. Their quality of work is high, and they've delivered results for us! We got 2 new clients! We'd love to continue working with them!

BACKGROUND

Please describe your company and your position there.

I am a CFO in a financial services firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom?

Generating Marketing Leads for a subsidiary

SOLUTION

How did you select this vendor?

Upwork.

Describe the scope of their work in detail.

I had the pleasure of working with Caleb on a recent marketing project and I couldn't be more impressed with their results. Not only did they deliver a high volume of leads, but they were also of high quality and helped drive conversions for our business. Caleb is a true professional and a valuable asset to any team. I highly recommend their services to anyone looking to generate effective marketing leads.

What was the team composition?

We worked closely with the Founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Caleb was able to generate a total of 570 leads, which was well above our initial expectations.

How effective was the workflow between your team and theirs?

The workflow between our team and Caleb's team was seamless and effective. They were easy to communicate with and always responsive to our needs. They proactively provided updates and insights throughout the project, which helped us make informed decisions and optimize our strategy. We appreciate the hard work, dedication and professionalism shown by Caleb and their team and we would recommend them to anyone looking to generate leads or improve their marketing efforts.

What did you find most impressive about this company?

The most impressive thing about working with Caleb was his ability to understand our business and our target market. They took the time to learn about our products and services, and they were able to create a marketing strategy that was tailored to our specific needs. Additionally, they were able to deliver high-quality leads that helped drive conversions for our business. Their ability to deliver results and exceed expectations made them a valuable asset to our team.

Is there any area for improvement or anything that could have been done differently?

It would have been helpful if they had more flexible hours for meetings, to align better with our team's schedule. Regardless, these are minor points and overall, we are very satisfied with the work done.

BACKGROUND

Please describe your company and your position there.

I'm the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

In the fitness industry, we were finding it difficult to scale our lead generation with a small team and create a predictable revenue model.

SOLUTION

How did you select this vendor and what were the deciding factors?

Just how much time the team spent with us to understand their approach. SocialBloom helped us identify our ideal client and build a repeatable model that could scale over time.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Firstly we strategized about the ideal client, where we could find them, developed and iterated on copy, and then slowly ramped up over a few months. We continued to refine our messaging and approach.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a close knit team of three.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to generate leads and close deals. We had a solid return to our cost of acquisition.

How effective was the workflow between your team and theirs?

Our workflow was very effective and immediate. We used a slack channel that was helpful.

What did you find most impressive or unique about this company?

How much information and general education they provided to our team outside of the typical workflow. This helped us to develop an internal understanding of best lead gen practices. Also very responsive generally to any of our requests which we appreciate.

Are there any areas for improvement or something they could have done differently?

My only suggestion is to focus on converting more leads to demos. The leads were the challenging part, I would suggest more follow up to convert them to demos.

BACKGROUND

Please describe your company and your position there.

I'm the head of sales & marketing for a wireless managed services provider. We are a B2B telecommunications company selling into the real estate sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We were looking for an email marketing provider for one of our major products. Our expectations were to generate qualified leads which will ultimately convert into sales opportunities.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and short listed 4 vendors. After speaking with the providers we ended up choosing Social Bloom due to cost and scale of their program.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through a series of discovery calls and onboarding forms so they could learn about our go to market, ideal customer profiles, and expectations. They setup created a series of email copies and tested out a variety of campaigns to test out and ultimately scale what worked.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with their CEO and multiple members of his team as we were onboarded and moved into production.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The email campaigns were very successful. We generated over $150,000 in sales qualified pipeline each month from the campaigns.

How effective was the workflow between your team and theirs?

We had a Slack channel setup that they were very responsive in. Their team took feedback well and adapted quickly.

What did you find most impressive or unique about this company?

They made the onboarding process as easy as possible. Their responsiveness made them a good partner to work with.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m the chief revenue officer at TALENYA. We're an AI talent sourcing company to find candidates for companies so that they can improve their recruiting processes and hire more diverse candidates.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SocialBloom?

We needed help with our email processing.

SOLUTION

What was the scope of their involvement?

We used SocialBloom to help us bootstrap our FCR emailing process; they created two series and six emails for us. They also set up a domain for us to do the emailing from and automated the email-sending processes.

To start the process, we had onboarding calls to figure out the ITP, what market we were going after, and which buyers we were targeting — we got them up to speed on our business so they could do their work. We also talked through how we’d manage the relationship in an ongoing fashion, ensured that we had the right points of contact, and had a process for handing off leads that came in through SocialBloom to our sales team.

What is the team composition?

I was in contact with around 3–4 members of their team, including an account manager who brought us in and a couple of others folks.

How did you come to work with SocialBloom?

I contacted them through their outreach.

How much have you invested with them?

 We spent $12,000 with them.

What is the status of this engagement?

We worked together from February–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was very time-saving for us that we didn't have to do the domain and the emails ourselves — that alone justified the investment. Additionally, we brought in about 25 leads, and half of those would be meetings, and the other half were ones to follow up.

How did SocialBloom perform from a project management standpoint?

Project management was very solid. Regarding tools, we worked mostly using Google Sheets and Slack. Overall, they were responsive.

What did you find most impressive about them?

They’re easy to work with and knowledgeable of the space and the technology. They also followed through on what they said they were going to do.

Are there any areas they could improve?

They could have more clarity in explaining the results we could expect and what we need to improve.

Do you have any advice for potential customers?

Know your ideal customer profile and what the compelling events in their journeys are. They can help you scale your market if you can do that.

BACKGROUND

Please describe your company and your position there.

I the CEO of an technology services firm. We assist medium and large businesses build, operate and manage digital commerce systems and infrastructure

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom, and what were your goals?

We have engaged SocialBloom since early 2021 to generate market awareness of our company, Cloudcafe, Inc, its services through conversations with senior executives and decision makers. SocialBloom collaborated with our marketing team to design, build and execute a comprehensive outbound email marketing campaign to a targeted audience across US & Canada.

SOLUTION

How did you select this vendor and what were the deciding factors?

SocialBloom was one of the 4 respondents to our job posting for lead generation on Upwork. After discussing our requirements and evaluating the proposal of the 4 agencies SocialBloom stood out as a team of professionals we could collaborate with because of their experience in appointment setting using email campaigns, proposed approach, transparency, flexibility and cost

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First we went through a discovery phase where our business goals were discussed and our value propositions were identified. SocialBloom team then developed a drip campaign strategy along with the content for email sequences. SocialBloom used very specialized set of tools for this form of campaign. We have been using Slack for project management and team communication

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with an Account Manager, an email campaign manager. To track the performance of the campaign SocialBloom has given us access to near real time dashboard

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We started off with a blank slate and SocialBloom's experience helped us shape the message and conduct an informal A/B test to determine audience response. All the performance metrics have been trending in a positive direction including open rate and click through rate. Our most important criteria has been customer response to our email and appointment setting.

Since our campaign started in Dec 2021, we have had a atleast one prospect per week responding. Since its still early in the process and we are in enterprise B2B market with an AOV in 5 figures, trends are more important than actual number at this point. However our goal is to have an average of 3-4 appointments per week over the next 12 weeks.

How effective was the workflow between your team and theirs?

We use Slack for all our communications and its pretty quick and easy

What did you find most impressive or unique about this company?

The most impressive quality of the team is their ability to take technical jargon and convert them into a business friendly email copy. They are honest and transparent about what's working and what's not. We have come to trust them.

Are there any areas for improvement or something they could have done differently?

We would like them to integrate with our Hubspot CRM

BACKGROUND

Please describe your company and your position there.

I am the owner of a video production company. Our customers were happy with our work but we had a problem with customer retention. Our marketing was mostly passive: website inquiries and word of mouth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SocialBloom?

We wanted to set up an email marketing strategy to stay in touch with our customers, and to actively reach out to acquire new clients. We did not want our emails to look like advertising, but as personal emails to the recipients. Caleb and his team were very knowledgeable and set up a powerful email platform for us.

The sending schedule is throttled so that the emails are actually delivered and not flagged as spam and timed to bring in results. There's an art to successful email campaigns, and Caleb is an expert at it. The open and response rates are very high and we are very happy with the results. Caleb truly understands our business and our objectives. We have several campaigns in the queue and rely on Caleb to pull in the inquiries.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered a number of email marketing firms. The deciding factor was when Caleb (the owner) said that mass email campaigns simply don't work.

Describe the project in detail and walk through their service package.

Social Bloom offers a start-to-finish email marketing service which includes setting up the emailing platform, copywriting, scheduling, timed launch and responding to inquiries. In our situation, we did not need all of the services. Social Bloom customized the service to fit our needs and budget.

How many resources from the vendor's team worked with you, and what were their positions?

One main contact and two support staff members who report to us on the progress and outcome of the ongoing campaigns.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We had a high number of positive responses, but the biggest success is that we now have a way to communicate and stay engaged with the customers.

How effective was the workflow between your team and theirs?

The workflow has been seamless. We communicate on Slack and Social Bloom has been proactive in keeping the work moving forward.

What did you find most impressive or unique about this company?

They were very flexible and understanding to develop a customized program that works to meet our specific needs.

Are there any areas for improvement or something they could have done differently?

No, I can't think of anything they could have done differently. It's par for the course to take some time in the beginning to get to know each other's procedures and style and that period was actually pretty short.