Soap Media is an award-winning, industry-leading digital marketing agency based in Preston and Manchester.
We combine strategic thinking with creativity, always with you at the centre. We are a customer journey agency, delivering a cohesive user journey across all your digital marketing.
Our ethos is to become “Your Partner in Digital”. Since launching in 2005, we have successfully developed and grown our unique omnichannel approach and worked with leading organisations across a spectrum of sectors. From Finance to E-Commerce, Education to Entertainment, we’ve created some of the UK’s most compelling and innovative projects.
Our partners’ performance has been central to the accolades we’ve secured, named by 'The Drum' as The Best Agency in the UK for Client Satisfaction in 2021. We’ve also been recognised as a Top UK B2B Company for 4 years running by Clutch. These are alongside accolades from AAAwards, Ad World Masters, and ThreeBestRated.
We’ve honed our approach over many years, always staying ahead of the demands, trends and expectations of the digital marketing industry. Our best results are when working holistically, but our specialities include web design, creative design and web development, inbound marketing, search engine optimisation (SEO) and content marketing, as well as pay-per-click management (PPC) email marketing, and social media. Whatever your digital goals, we have a solution for you.
Min project size
$1,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Manchester, England
Year founded
Founded 2005
2 Locations
Manchester , England
Preston , England
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.9
/5
What Clients Have Said
Soap Media offers competitive pricing and solid value, with clients noting good alignment with budgets and deliverables. Projects range from SEO audits to website development, with costs varying, such as a £40,000 website project. Clients appreciate transparency and responsiveness, indicating overall satisfaction with investment outcomes.
Soap Media's proficiency in SEO and digital marketing was praised by multiple clients, leading to improved rankings, increased organic traffic, and better conversion rates. Their strategic approach aligns closely with business objectives, focusing on measurable commercial impact.
Challenges in Timescale Management
Some clients experienced initial delays in project timelines, though these were often attributed to the complexity of projects. Soap Media has since improved this aspect, leading to smoother project execution.
High Client Satisfaction and Positive Outcomes
Clients expressed high satisfaction with Soap Media's work, noting significant improvements in lead generation, brand awareness, and online presence. The outcomes often exceeded expectations.
Effective Project Management
Clients consistently highlighted Soap Media's excellent project management skills, ensuring timely delivery of projects and maintaining clear communication. Their ability to adapt to changing priorities and provide transparent updates was valued.
Transparent and Trustworthy Approach
Soap Media is recognized for their transparency and honesty, providing clients with clear insights and avoiding unnecessary expenses. This builds trust and confidence among clients.
Creative and Effective Branding Solutions
Clients praised Soap Media for their creative branding solutions, including logo design and brand identity development, which effectively enhanced client brand presence and market positioning.
Soap Media has been helping a music agency run ads and create ads. The team has also been setting up the ad platform and working on ad ideas.
Since working with Soap Media, the client has seen a significant lead increase, going from 20 to 120 monthly. Moreover, the team has been very quick in terms of project management. Overall, the client has been impressed with the team's ability to communicate and collaborate effectively.
BACKGROUND
Introduce your business and what you do there.
I'm the Brand and Communications Manager at a global talent and music agency that connects artists, celebrities, and brands for bookings, campaigns, PR, and music distribution. The company helps businesses reach new audiences through brand partnerships.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Soap Media?
We needed help bringing in more leads. The company also wanted to learn about the ad process instead of just handing off the work.
SOLUTION
What was the scope of their involvement?
Soap Media has been helping us run ads. The team has also been creating new ads and setting up the ad platform. Currently, the team is working on new ad ideas.
What is the team composition?
There are two teammates from Soap Media assigned to the project.
How did you come to work with Soap Media?
We found Soap Media through an online search. The team had the most options for the types of ads the company could do. Additionally, Soap Media was very transparent during the discovery call.
How much have you invested with them?
The company has spent $800 a month plus tax and ad spend.
What is the status of this engagement?
The project started in July 2025, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We have been getting 120 leads a month since working with Soap Media, compared to 20 leads a month before.
How did Soap Media perform from a project management standpoint?
Soap Media has been very quick in terms of project management. We mainly communicate via email.
What did you find most impressive about them?
Megan has been impressed with the ability to talk with Soap Media and jump on calls to discuss plans and ideas. Anna Roughley has been really helpful and on the ball.
Are there any areas they could improve?
There’s nothing Soap Media can improve on. The engagement has been great so far.
RATINGS
4.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Digital Marketing Services for Community-Based Tourism Co
Other Digital MarketingSocial Media Marketing
Less than $10,000
Feb. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their positive approach and willingness to go above and beyond to achieve our goals."
May 10, 2025
Director, Outreach Borneo
Stuart Sixta-Bowie
Recreation
Malaysia
11-50 Employees
Online Review
Soap Media provides digital marketing services for a community-based tourism company. The team has conducted a full review of the client's social media and marketing opportunities.
Soap Media has helped the client increase website activity. The client is pleased with the service provided by Soap Media, which is managed by professional and capable individuals. The team goes above and beyond to achieve the client's goals and communicates effectively via email and meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Outreach Borneo
Describe what your company does in a single sentence.
Community based tourism
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Social media presence
SOLUTION
How did you find Soap Media?
Referral
Why did you select Soap Media over others?
Pricing fit our budget
Company values aligned
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Full review of social media and marketing opportunities
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased website activity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
A fantastic service managed by highly professional and capable individuals
What was your primary form of communication with Soap Media?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I was impressed with their positive approach and willingness to go above and beyond to achieve our goals.
Are there any areas for improvement or something Soap Media could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Conversion Optimization, Digital Strategy & PPC for Retail Company
Conversion OptimizationDigital StrategyPay Per Click
Confidential
Sep. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We are most impressed with their initial pitch and personable approach."
Dec 12, 2024
Director, Lesters Nursery World
Michael Bowers
Verified
Retail
Manchester, England
1-10 Employees
Online Review
Verified
Soap Media manages a retail company's paid search campaigns. The goals are to stay within budget, maintain ROAS targets, and achieve revenue targets each month.
Soap Media has been responsive and quick to address any issues that have come up. The client has been impressed with the team's personable, hands-on approach and proactive problem-solving. They have been great partners so far.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Company Director of Lesters Nursery World
Describe what your company does in a single sentence.
Baby Nursery Goods Retailer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Manage Paid Search Campaigns
SOLUTION
How did you find Soap Media?
Online Search
Why did you select Soap Media over others?
High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Managing Paid Search Campaigns -
Staying within Budget and acheiving Revenue Targets for each month.
Maintaining ROAS Targets
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Measurable outcomes have been determined by Revenue/ROAS as with any paid search campaigns.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We are in month 4 of working with Soap and the project management has been excellent. They are very responsive and quick to action on any issues that inevitably come up from time to time.
What was your primary form of communication with Soap Media?
Virtual Meeting
What did you find most impressive or unique about this company?
We are most impressed with their initial pitch and personable approach. We felt and still feel like we would be in safe hands.
Are there any areas for improvement or something Soap Media could have done differently?
It is still a little too early in the contracr to judge if there can be any major improvements made. The only slight issue has been an underspend on the monthly budget but not by a concerning amount.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"A very friendly and professional company!
Web Design & Development for Community Foundation
Web DesignWeb Development
Confidential
Jan. 2023 - Ongoing
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team was highly efficient and responsive in addressing queries and problems and kept on track to schedule."
Aug 9, 2024
Marketing Manager, Community Foundations for Merseyside and Lancashire
Emma Peacock
Verified
Non-profit
Liverpool, England
11-50 Employees
Online Review
Verified
Soap Media provides web development services for a community foundation. The team is responsible for building and designing two websites to position the client's brand and increase donor engagement.
Thanks to Soap Media's efforts, the client has seen increased engagement with donors and more accessible grant applications. The team is efficient and responsive in addressing queries and issues. Soap Media provides timely items and has been friendly and approachable throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager of Community Foundations for Merseyside and Lancashire
Describe what your company does in a single sentence.
Chartible giving to benefit communities in Merseyside and Lancashire
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Brand positioning
Increase donor engagement
Grant application facility
SOLUTION
How did you find Soap Media?
not sure as before I started
Why did you select Soap Media over others?
Referred to me
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development and design of two websites - one for the Community Foundation for Lancs and the Community Foundation for Merseyside.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased enagagement with donors
Easy gran applications
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was highly efficient and responsive in addressing queries and problems and kept on track to schedule.
What was your primary form of communication with Soap Media?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Friendy, approachable and efficient.
Are there any areas for improvement or something Soap Media could have done differently?
The only thing that did find slightly difficult was that most comms done over email and would have preferred more planned in meetings.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PPC, SEO, PR & Web Development for Health Testing Company
Pay Per ClickPublic RelationsWeb Development
Confidential
Jan. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Soap Media has been an excellent partner."
Aug 9, 2024
Director, Health Testing Company
Anonymous
Other industries
York, England
11-50 Employees
Online Review
Soap Media provides web development, PPC, SEO, and PR services for a health testing company. The team is responsible for managing the client's social media PPS and enhancing their conversion rates.
Thanks to Soap Media's efforts, the client has seen increased sales, meeting expectations. The team has been excellent in coordinating the client's SEO, CRO, social media, web development, and PR requirements throughout the engagement. Soap Media's understanding of the client's goals is unique.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a health testing company
Describe what your company does in a single sentence.
Health testing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Website development
PPC
PR
SOLUTION
How did you find Soap Media?
Online Search
Why did you select Soap Media over others?
High ratings
Great culture fit
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
PPC, Social media, SEO, CRO, PR
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our account manager Robin has been excellent in coordinating the SEO, CRO, social, developer and PR functions.
What was your primary form of communication with Soap Media?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Great understanding of our aims
Are there any areas for improvement or something Soap Media could have done differently?
Soap Media has been an excellent partner, and we shall be continuing to work with them going forward.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development & SEO for Interior Design Company
Search Engine OptimizationWeb DesignWeb Development
Confidential
Mar. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We don't feel like another client they check in with on the odd occasion."
Jun 20, 2024
Senior Marketing Executive, Interior Design Company
Anonymous
Verified
Other industries
Warrington, England
51-200 Employees
Online Review
Verified
Soap Media has been hired by an interior design company to develop their website. The team also provides ongoing SEO services.
The client has seen significant improvements in their website and keyword rankings. Soap Media delivers on time and is responsive to the client's needs. They provide constant updates and genuinely care about the project. Overall, they offer an outstanding, personalized service.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Marketing Executive of a design company
Describe what your company does in a single sentence.
We are a leading provider of Workplace Consultancy, Interior Design, Fit-Out, Furniture and Workplace Technology.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
SEO
Web Development
SOLUTION
How did you find Soap Media?
Online Search
Why did you select Soap Media over others?
High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
Soap have been working with us over the last three months in managing our Website Development and SEO strategy.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The website has seen drastic improvements in the short space of time we've been working together. Mobile, forms and key word ranking are just handful of things we've already seen improvement in.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Things are delivered on time and nothing seems to much of an ask. The team are ultra responsive and come back with updates and new information within a matter of hours.
What was your primary form of communication with Soap Media?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team are genuine people and care about what they do. We don't feel like another client they check in with on the odd occasion. Everything seems personailised.
Are there any areas for improvement or something Soap Media could have done differently?
Not that comes to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Development for Financial Services Company
Web DesignWeb Development
$10,000 to $49,999
Mar. 2023 - Jan. 2024
4.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
4.0
"They were very flexible and accommodating of the stretched project timeline due to our internal resource challenges."
Mar 19, 2024
Fractional CTO, ELFS Shared Services
Marcus Sims
Financial services
Manchester, England
51-200 Employees
Online Review
Soap Media refreshed a financial services company's existing site's design. The goal was to make the site look and feel like a marketing and lead management channel.
Soap Media managed expectations well and delivered project items in a timely manner. The team communicated clearly through email and was highly flexible, accommodating of requests and scope changes, and understanding of the client's resource challenges.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Fractional CTO of ELFS Shared Services
Describe what your company does in a single sentence.
Provides Financial services and Payroll services to NHS trusts
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Refresh the Website look and feel
SOLUTION
How did you find Soap Media?
Referral
Why did you select Soap Media over others?
Close to my geographic location
Great culture fit
Good value for cost
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Refresh the Website design to make it more of a marketing / lead management channel.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Unknown
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes. Through email comms they managed expectations on completion of actions and deliverables
What was your primary form of communication with Soap Media?
Virtual Meeting
What did you find most impressive or unique about this company?
They were very flexible and accommodating of the stretched project timeline due to our internal resource challenges.
Are there any areas for improvement or something Soap Media could have done differently?
They could maybe have offered to do an onsite post implementation snagging session to iron out the one or two issues we had with email links
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Conversion Optimization & SEO for Cybersecurity Services Co
Conversion OptimizationSearch Engine Optimization
Confidential
Jan. 2022 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Soap Media is genuinely the best digital agency I have ever worked with."
Feb 6, 2024
Mktg Team Leader & Demand Generation Manager, LRQA Nettitude
mark rennie
Verified
Other industries
United Kingdom
1,001-5,000 Employees
Online Review
Verified
A cybersecurity services company hired Soap Media to increase their inbound lead volume from digital activities. They were also tasked with enhancing the client's SEO and content programs and CRM capabilities.
Thanks to Soap Media, the client significantly increased lead generation and decreased CPL. Soap Media went the extra mile to deliver the project according to the client's needs. The service provider's work ethic, meticulousness, knowledge, and skill set were hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Team Leader & Demand Generation Manager of LRQA Nettitude
Describe what your company does in a single sentence.
Cyber security services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Soap Media to accomplish?
Grow inbound lead volume
Increase CRM / automation capabilities
Increase brand awareness
SOLUTION
How did you find Soap Media?
Online Search
Why did you select Soap Media over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Soap Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SOAP were tasked with increasing our inbound lead volume from digital activities for the UK, US and Spain, as well as improving our SEO programmes/ content programmes and CRM capabilities.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are really pleased with the outcomes SOAP have delivered. 2023 saw us generate more leads from digital in our key territories than ever before at a lower CPL.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I have never experienced any issues with the team at SOAP regarding project delivery and they regularly go above and beyond their SLA in regards to meeting our needs.
What was your primary form of communication with Soap Media?
Virtual Meeting
What did you find most impressive or unique about this company?
Soap Media is genuinely the best digital agency I have ever worked with. Their work ethic, attention to detail, knowledge / skill set, and service levels are superb, and it all comes without the London price tag.
Are there any areas for improvement or something Soap Media could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-38 of
38 Reviews
Our Story
We are one of the UK’s first full-service digital agencies. Powered by passion for nearly two decades, we redefine digital and put businesses on the path to success - and we’re ‘ducking’ good at what we do. Become a dominating force in your industry with the help of our team. We are Your Partner in Digital™.
Meet the Team
Markerle DavisCEO
Jack OddyManaging Director
Daryl BurrowsMarketing Director
Paige CoulthurstOperations Director
Robin CookeHead of Client Services
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