SMBS - Smart Business Solutions

BACKGROUND

Please describe your company and position.

I am the Engineering Manager of a GIS Mapping Company

Describe what your company does in a single sentence.

Aerial imagery, geospatial data, and 
AI-driven analytics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMBS - Smart Business Solutions to accomplish?

• Ensure robust software quality and efficient deployment through one dedicated QA specialist and one DevOps engineer.
• Advance front-end development with the expertise of one React and Three.js developer to create intuitive and interactive user interfaces.
• Integrate two engineers specializing in C++ and MATLAB to enhance core functionalities of our geospatial software.

SOLUTION

How did you find SMBS - Smart Business Solutions?

Referral

Why did you select SMBS - Smart Business Solutions over others?

• Referred to me
• Company values aligned

How many teammates from SMBS - Smart Business Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope involves integrating five specialized engineers from SMBS to support the ongoing development of our geospatial software. The team includes two C++ and MATLAB experts focused on enhancing core functionalities, a QA engineer ensuring consistent software quality, a DevOps engineer optimizing deployment processes, and a React and Three.js developer building intuitive and interactive front-end interfaces. Key deliverables, as part of this ongoing project, include the continuous development and refinement of software modules, comprehensive quality assurance testing, deployment optimization, and user interface enhancements to meet evolving project needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced software performance and functionality through the development and optimization of core modules using C++ and MATLAB.
Improved deployment efficiency and reliability, achieved through automated pipelines and optimized workflows led by the DevOps engineer.
Consistent and robust software quality, validated by comprehensive testing and quality assurance processes.
User-friendly and visually engaging front-end interfaces delivered by the React and Three.js developer, leading to positive user feedback and increased usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrate strong project management skills throughout the engagement. Deliverables were consistently provided on schedule, ensuring our project timelines were met without compromising quality. Their team was highly responsive, adapting to our evolving needs and maintaining clear and proactive communication. Requests and feedback were handled promptly, reflecting their commitment to collaboration and our project's success.

What was your primary form of communication with SMBS - Smart Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about SMBS was their seamless integration of talented engineers into our team, making collaboration smooth and highly effective. Their dedication to delivering high-quality work on time and their responsiveness to our evolving needs stood out as exceptional. Additionally, their proactive communication and ability to adapt to complex requirements made them a unique and valuable partner.

Are there any areas for improvement or something SMBS - Smart Business Solutions could have done differently?

While SMBS has consistently delivered high-quality work, there is always room for improvement in any collaboration. Streamlining some aspects of initial onboarding and project alignment could enhance the speed of integration even further. Additionally, more frequent status updates or progress checkpoints might provide even greater transparency and alignment, ensuring all stakeholders are consistently informed. These are minor suggestions, as their overall performance has been excellent.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Villanueva's Professional Services

Describe what your company does in a single sentence.

We assist individuals and businesses with filing their taxes and optimizing their financial outcomes while complying with tax laws.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMBS - Smart Business Solutions to accomplish?

• Digital Transformation: To shift from paper-based processes to a digital system, enhancing efficiency and accuracy in our tax operations.
• Customization and Scalability: To develop a tailored software solution that can grow with our business and adapt to changing tax laws and client needs.

SOLUTION

How did you find SMBS - Smart Business Solutions?

Referral

Why did you select SMBS - Smart Business Solutions over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from SMBS - Smart Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As the client, we've been satisfied with SMBS's project management approach. Here are some key aspects: 

1. Timely Delivery: SMBS has been consistent in delivering project items on schedule. Each phase of the project, from initial development to the various testing stages, has been completed as per the agreed timeline. 
2. Responsiveness to Needs: SMBS has shown a high level of responsiveness to our needs and feedback. Whenever we've had requests for modifications or raised concerns, their team have been quick to respond and adapt. Overall, their project management has been effective, marked by clear communication, adherence to timelines, and a strong client-focused approach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Progress in Development Milestones: We've seen consistent completion of development milestones as per the project timeline. This includes the successful development of key modules like client data management and tax filing status, indicating steady progress towards the final product. 
2. Positive Feedback from Preliminary Testing: Initial testing phases have shown promising results. User feedback from our staff who tested the beta version of the software has been overwhelmingly positive.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As the client, we've been satisfied with SMBS's project management approach. Here are some key aspects: 

1. Timely Delivery: SMBS has been consistent in delivering project items on schedule. Each phase of the project, from initial development to the various testing stages, has been completed as per the agreed timeline. 
2. Responsiveness to Needs: SMBS has shown a high level of responsiveness to our needs and feedback. Whenever we've had requests for modifications or raised concerns, their team have been quick to respond and adapt. Overall, their project management has been effective, marked by clear communication, adherence to timelines, and a strong client-focused approach.

What was your primary form of communication with SMBS - Smart Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

1. Cultural and Language Alignment: Since SMBS has developers in LATAM and we're based in NJ, the cultural and language alignment has been a significant advantage. 
2. Highly Skilled Team: The expertise and professionalism of the SMBS team stand out.

Are there any areas for improvement or something SMBS - Smart Business Solutions could have done differently?

No, so far they have met our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO & CINO of identty

Describe what your company does in a single sentence.

We design and develop all kind of digital products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMBS - Smart Business Solutions to accomplish?

• Validate the business model
• Propose a solid and scalable architecture
• Develop a platform that is scalable and fast as well as attractive in design.

SOLUTION

How did you find SMBS - Smart Business Solutions?

Other

Why did you select SMBS - Smart Business Solutions over others?

Great culture fit, Good value for cost, Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We have developed different types of projects. From websites, Ecommerce and landing pages to a complete SaaS of integral management for several online stores. The demand has always been high. We like our designs to come to life with the code in a precise and perfect way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• functionalities marked by time-bound tasks that are fulfilled in a timely manner
• Rapid prototyping for testing
• Clean and well-structured programming code
• Transparency in processes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is one of the keys to the success of the work we do with them. Good planning with just a couple of variations. Good definition of tasks, subtasks and specifications. Great approach to sprints with excellent delivery performance.

What was your primary form of communication with SMBS - Smart Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their strong work ethic and transparency. If something is not right they transmit it, if something is going to be delayed they give you alternatives and so on with several topics.

Are there any areas for improvement or something SMBS - Smart Business Solutions could have done differently?

In our case, we did not

BACKGROUND

Please describe your company and position.

I am the Foubdee of D9 Tecnologies

Describe what your company does in a single sentence.

Custom software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMBS - Smart Business Solutions to accomplish?

• We were looking to expand our web development team and SMBS helped us to find skilled engineers.

SOLUTION

How did you find SMBS - Smart Business Solutions?

Referral

Why did you select SMBS - Smart Business Solutions over others?

High ratings, Pricing first our budget, Great culture fit, Good value for cost, Referred to me

What was the size of SMBS - Smart Business Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our relationship with SMBS began as a capacity supplement for our development team. Working with them allowed us to have quality developers, since then they have become our primary provider for our web and mobile development services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All the engineers have been producing high-quality work and have solid communication skills. The projects have been a huge success, we are very happy with the work provided.
• Our projects look excellent. There are no flaws, and they work efficiently. Sometimes they have a few design details, but nothing major. The projects always look polished.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The development team worked in sprints with agile. The project manager was always in touch, informing every step of the way in a detailed manner. We used Trello to keep track of the project’s progress. Most of the time they delivered the work in time and with quality.

What was your primary form of communication with SMBS - Smart Business Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

For me the most impressive about SMBS is that they act like a partner and not like a service provider, that is the reason why we have a lot of confidence and trust in them. They were always very flexible in working with us and accommodating our requests.

Are there any areas for improvement or something SMBS - Smart Business Solutions could have done differently?

Really, there is nothing that I can think of that they haven’t at least taken care of when needed. So far, I'm really happy with SMBS and I don't regret anything about my choice to work with them. I think they're doing awesome.

BACKGROUND

Please describe your company and position.

I am the Head of Product management of a software company 

Describe what your company does in a single sentence.

Build meeting software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMBS - Smart Business Solutions to accomplish?

• Engineering

SOLUTION

How did you find SMBS - Smart Business Solutions?

Referral

Why did you select SMBS - Smart Business Solutions over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SMBS - Smart Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliver the meeting software

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase revenue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were good.

What was your primary form of communication with SMBS - Smart Business Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Culture

Are there any areas for improvement or something SMBS - Smart Business Solutions could have done differently?

Effective Communication

BACKGROUND

Please describe your company and your position there.

I manage a the web development team for a Digital Agency in Costa Rica

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SMBS - Smart Business Solutions, and what were your goals?

We have worked with SMBS in several projects with a critical impact on our catalog

SOLUTION

How did you select this vendor and what were the deciding factors?

After a few conversations with the administrative and technical team we knew that SMBS was in tune with our vision

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had kick off meeting, weekly follow-ups, individual sessions with each developer to plan, monitor or validate deliverables. SMBS has shown proficiency with Wordpress, PHP, JS, CSS and React JS

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 3 different developers with different but complementary skills. We have seen great value in their technical perspective

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All projects have brought value to each client. All of them have fulfilled the desired requirements

Describe their project management style, including communication tools and timeliness.

They have great communications skills and they are really good in theri field

What did you find most impressive or unique about this company?

We found great value in their technical and communication skills. This way, planning is much more efficient

Are there any areas for improvement or something they could have done differently?

All developers could benefit from learning other languages