Serenichron

BACKGROUND

Please describe your company and position.

I am the Business Owner of ADY MEDIA DESIGN SRL

Describe what your company does in a single sentence.

Ady Media Design, based in Bucharest, Romania, specializes in creating customized web and media solutions, offering services such as web design and maintenance, video production, graphic design, and SEO optimization to help businesses achieve their marketing and digital goals​.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Safely and efficiently transferring all existing data to a new, more robust server infrastructure.
• Implementing these technologies to power the back-end and front-end of the website, optimize database performance, and ensure smooth interactivity and responsiveness.
• Reorganizing and improving the performance of the SQL databases to ensure fast and reliable access to data, especially during high-traffic periods.
• Implementing the necessary security measures to safeguard the website and server from vulnerabilities, ensuring that the system was secure and compliant with the latest best practices in cybersecurity.
• Addressing any technical or operational challenges that arose during the project, such as complex integrations, performance bottlenecks, or unforeseen technical issues.

SOLUTION

How did you find Serenichron?

Referral

Why did you select Serenichron over others?

• Good value for cost
• Referred to me

How many teammates from Serenichron were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for SERENICHRON’s involvement in our client website redesign, AI features integration, testing and migration project was extensive and covered several key technical and operational areas. Below is a detailed summary of the work performed, along with the key deliverables:
1. A Fully Redesigned Website – Responsive, fast, and user-friendly, powered by React.
2. Optimized Back-End and Database – Improved performance with PHP and SQL, ensuring scalability and security.
3. Seamless Data Migration – Smooth transfer to a new, more secure server with no data loss or major downtime.
4. Integrate cutting-edge technologies like AI-driven tools – Including text-to-speech functionality via Azure and ChatGPT integration – to enhance the learning experience
4. Enhanced Security – Server hardening, SSL encryption, and firewall implementation to safeguard data.
5. Comprehensive Testing – Rigorous testing across all layers of the website to ensure robust functionality and high performance.
6. Post-Launch Support – Ongoing maintenance and monitoring to ensure long-term success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with SERENICHRON delivered several measurable outcomes that clearly demonstrated progress and success. These key results are reflective of the goals set at the beginning of the engagement:

- 35-40% faster page load times, contributing to better user experience and SEO ranking improvements.
- 20% decrease in bounce rate, indicating enhanced user retention.
- 30% increase in conversion rates, driving higher engagement and business outcomes.
- Zero data loss and minimal downtime during migration.
- 100% server security with no breaches post-launch.
- 25% increase in time spent on site, reflecting better user engagement with content.
- SQL query execution time reduced by 30%, contributing to a more responsive site.
- 99.98% server uptime, ensuring consistent site availability.

These outcomes reflect the success of the collaboration with SERENICHRON and highlight their ability to deliver tangible, performance-driven results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SERENICHRON demonstrated a highly professional and organized approach to project management throughout the website redesign and data migration project. Their ability to manage timelines, respond to evolving requirements, and maintain clear communication contributed significantly to the project's success. Here are key aspects of their project management performance:

• Timely Delivery: SERENICHRON delivered on-time, adhering to the agreed project schedule and handling challenges proactively without delays.
• Responsiveness: They were highly responsive, maintaining clear communication channels, and were flexible when addressing new requirements or changes.
• High-Quality Output: Their attention to detail, rigorous testing, and risk management practices ensured the successful delivery of a robust, secure, and high-performing website.

Their project management style was well-organized, transparent, and focused on delivering high-quality outcomes while adapting seamlessly to our client needs.

What was your primary form of communication with Serenichron?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of technical expertise and proactive problem-solving capabilities, along with their unwavering commitment to delivering high-quality results. Here are a few aspects that made them exceptional:

• Exceptional technical proficiency across multiple technologies and development domains.
• A proactive, problem-solving approach that prevented issues from escalating.
• A strong commitment to security and quality, ensuring robust, secure, and high-performing solutions.
• Transparent and collaborative communication, making the project run smoothly.
• The ability to deliver on time under pressure, meeting tight deadlines while maintaining high standards.

This unique blend of skills, proactive mindset, and focus on delivering excellent results made SERENICHRON stand out as an outstanding partner for our client's project.

Are there any areas for improvement or something Serenichron could have done differently?

While SERENICHRON performed exceptionally well throughout the project, there are always areas where even top-performing teams can improve or adjust to enhance their processes. Here are a few suggestions for areas of improvement or things they could have done differently:

• More detailed technical documentation for complex processes to aid future maintenance and troubleshooting.
• More frequent, smaller-scale demos for continuous feedback and early-stage adjustments.
• Granular time estimates to provide more transparency and precise tracking of progress at each development phase.
• Increased post-launch monitoring to ensure optimal performance and security during the transition to full operation.
• Formal long-term maintenance guidance to help with ongoing website updates and security management.

These are minor improvements to what was an overall excellent experience, and they represent opportunities for SERENICHRON to further enhance the client experience in future projects.

BACKGROUND

Please describe your company and position.

I am the CEO of 3W Wellness Inc

Describe what your company does in a single sentence.

Third Wave’s mission is to provide a trusted and reputable resource for intentional, responsible psychedelic use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Business Systems Continuity
• Systems Administration
• Product Process Implementation
• Business Systems Automation

SOLUTION

How did you find Serenichron?

The company founder had previously been a contractor of our company

Why did you select Serenichron over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Serenichron were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Serenichron, a full-service vendor, to overhaul and maintain our entire digital infrastructure. The project encompassed a comprehensive range of services, from customer-facing systems to back-end operations and business intelligence. As part of this engagement, the vendor supplied these Key Deliverables:

Customer Support Enhancement:

• Implementation of a new ticketing system
• Establishment of escalated ticket resolution processes

E-commerce Optimization:

• Full implementation of e-commerce systems
• Development of product delivery systems

Marketing and Communication Systems:

• Setup of email marketing infrastructure and list building
• Creation of transactional delivery systems for post-purchase and critical customer communications

SEO and Web Presence:

• Ongoing monitoring and maintenance of website's search engine presence
• Regular audits and upkeep of technical SEO indicators

Technical Infrastructure:

• Provision of systems administration services
• Management of staff access and credentials
• Maintenance of company's software stack

Web Development:

• Delivery of full-stack web development services

Business Intelligence:

• Provision of data analysis services

Strategic Technical Consulting:

• Advice on technical, systemic, and architectural considerations
• Design and implementation of solutions aligned with business objectives

Project Coordination:

• Collaboration with internal teams to execute company projects

Automation and Systems Design:

• Creation of workflow pipelines for products, programs, and services
• Implementation of automation solutions

Serenichron essentially functioned as our external technical team, responsible for the development, maintenance, and optimization of our entire digital ecosystem. Their work was crucial in aligning our technical capabilities with our business objectives and supporting our company's growth initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

E-commerce Optimization:

• Delivered a full e-commerce funnel tracking and optimization system, enabling us to monitor and improve our online sales process.

Education Platform Enhancement:

• Implemented a comprehensive course delivery system and membership account areas for our students, improving accessibility and user experience.
• Set up a system for faculty to review and grade student performance, streamlining our educational processes.
• Business Systems Migration:Successfully relocated critical business systems in-house, including our CRM, email marketing, and lead generation systems.

This migration from expensive third-party solutions resulted in cost savings of tens of thousands of dollars per year.

Technology Stack Integration:

• Integrated all our stack solutions, creating a more cohesive and efficient technological ecosystem.

Overall Infrastructure Improvement:

• Delivered on multiple key systems that form the backbone of our digital operations, from e-commerce to education delivery to marketing.

These outcomes demonstrate significant progress in our digital infrastructure, resulting in improved operational efficiency, enhanced user experiences for both students and faculty, and substantial cost savings. The project has provided us with more control over our critical systems while also optimizing our technological stack for better performance and integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Because of the nature of our engagement, the team was deeply integrated into our organizational processes and operational workflows.

Requests were generally delivered on time, and where delays occurred, there were often competing factors at play, such as task requirements that needed to be provided to the vendor before they could move forward, competing priorities across projects, and uncertain timelines due to factors outside our and their control.

They were able to accommodate our needs and make sure their requirements were met. Where necessary, they informed us ahead of time that a timeline would be unrealistic within the constraints and we updated our expectations appropriately.

What was your primary form of communication with Serenichron?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Serenichron was their comprehensive expertise coupled with a deep understanding of our business needs. Unlike many vendors who specialize in just one or two areas, Serenichron demonstrated proficiency across a wide spectrum of technical domains - from e-commerce and customer support systems to educational platforms and business intelligence.

Their ability to seamlessly integrate various technologies and create cohesive solutions was particularly impressive. They didn't just implement isolated systems; they built an interconnected digital ecosystem that enhanced every aspect of our operations.

Moreover, Serenichron's approach to cost-efficiency was noteworthy. By migrating our critical systems in-house and optimizing our technology stack, they helped us achieve significant cost savings without compromising on functionality or performance.

Perhaps most uniquely, Serenichron acted less like an external vendor and more like an extension of our own team. Their deep engagement with our business objectives, coupled with their technical acumen, allowed them to not just execute tasks but to provide strategic technological guidance that aligned perfectly with our long-term goals.

This combination of broad technical expertise, integrative thinking, cost-consciousness, and strategic partnership made Serenichron truly stand out in our experience.

Are there any areas for improvement or something Serenichron could have done differently?

While Serenichron's overall performance was strong, there are a few areas where improvements could be made:

1. Documentation: At times, the documentation for some of the more complex systems could have been more comprehensive. More detailed user guides and system architectures would have helped our internal team understand and maintain the new systems more easily.

2. Knowledge Transfer: Although Serenichron did a good job implementing new systems, there could have been more emphasis on training our in-house team. A more structured knowledge transfer process would have enabled us to become self-sufficient more quickly.

3. Project Timeline Communication: While they generally met deadlines, there were occasions when timeline updates could have been communicated more proactively, especially when unexpected challenges arose.

4. Scalability Planning: Some of the initial solutions, while effective, required adjustments as our business grew rapidly. More upfront discussion about long-term scalability could have reduced the need for these later modifications.

5. User Experience Focus: While the functionality of the systems was excellent, there were instances where the user interface design could have been more intuitive, particularly for non-technical users.

6. Regular Progress Reports: More frequent, detailed progress reports could have helped us track the project's status more effectively and align it with our other business initiatives.

These points aside, it's important to note that Serenichron was always responsive to feedback and quick to address any concerns we raised. Their willingness to adapt and improve was one of their strengths throughout our engagement.

BACKGROUND

Please describe your company and position.

I am the CHO of CodingHeads

Describe what your company does in a single sentence.

CodingHeads is a web development agency focused on bringing clients' digital visions to life, whether through custom websites, e-commerce platforms, mobile applications, or large-scale web solutions.

Known for expertise in WordPress, Laravel, and React, the team at CodingHeads offers a full suite of services, from front-end coding and customized WordPress themes to e-commerce solutions using WooCommerce, Shopify, and OpenCart. 

Additionally, CodingHeads provides comprehensive SEO services to improve online visibility, from Google Analytics integration to technical SEO enhancements for higher search engine rankings​

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Producing scope of work after several meetings with the customers
• Refining the documentation into actionable items
• Creating prototype wireframes

SOLUTION

How did you find Serenichron?

Referral

Why did you select Serenichron over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Serenichron were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Serenichron was asigned the project intake role in relationship with our customer. They were required to evaluate, clarify and write the customer's needs and desires which they then distilled into a series of assets needed by to execute on.

Deliverables:

• wireframe created in Figma. 9 Screens created for the mobile application
• scope of work detailing the project needs as components and broken down by tasks
• application logic diagrams 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We obtained a hot lead that was transformed into a sale. The deliverables we received from Serenichron helped us execute successfully on the project. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the assets for the project before we even realized that we needed them and then consistently facilitated the communication with the customer to be sure that the project is running on time and on budget and all parties are satisfied with the outcome. 

What was your primary form of communication with Serenichron?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serenichron’s responsiveness has been exceptional—they promptly address all requests, making communication smooth and efficient. Their work consistently reflects high standards of quality, showcasing attention to detail and a commitment to excellence.

What truly sets Serenichron apart is their proactive approach; they anticipate needs and potential challenges, providing solutions and insights that support long-term success.

Are there any areas for improvement or something Serenichron could have done differently?

They could have anticipated the QA stage of development and some of the platform-specific constraints that the customer had failed to think of, which would have helped avoid some of the roadblocks during development.

BACKGROUND

Please describe your company and position.

I am the CEO of Ringhel Team SRL

Describe what your company does in a single sentence.

We are building Procesio, a business workflow automation technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Created a transport tracking app compliant with EU e-Transport law

SOLUTION

How did you find Serenichron?

Referral

Why did you select Serenichron over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Serenichron were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

e-Transport Hub GPS by PROCESIO - Project Overview
Project Name: e-Transport Hub GPS by PROCESIO
Objective: Develop a mobile application for real-time GPS tracking of vehicles used in e-Transport logistics. Using a single codebase, the app should be deployable on both iOS and Android platforms.

Target Platforms:

• iOS
• Android

Technology Requirements:

• Code Deployment: Deployable in native code for both iOS and Android.
• Code Base: Single code base for both platforms.

Core Functionalities
The app will not handle any business logic, databases, or servers. This will be done by the PROCESIO team and it will provide API endpoints for each functionality (e.g. authentication, sending SMS, validating the OTP, getting the list of UITs, reporting missing UIT issues, etc.):

• User Authentication:
  • Username and password-based authentication.
  • OTP (One Time Password) is sent via SMS for verification (Twillio).
  • Integration with various SMS providers for sending OTPs, supporting national and international mobile numbers (e.g., Europe).
• Vehicle Registration:
  • After authentication, users should enter the vehicle number (license plate) they are driving.
  • We will add additional security measures to make sure that no one else than the right driver can add the vehicle plates of the car he is driving. Those details are not defined at this point and we will need to clarify at a later point.
  • A "Start" button to begin GPS tracking.
• GPS Tracking:
  • Transmit GPS location every two minutes to a designated webhook provided by PROCESIO.
  • Data to be transmitted: GPS location, vehicle number, and potentially other details as needed.
  • In case of internet loss, store GPS positions locally and send retroactively once the connection is restored.
  • If the GPS signal is unavailable, send an "I'm Alive" signal to the webhook to indicate the app is running but lacks GPS data.
• UIT Code Management:
  • Users can view a list of UIT codes in the vehicle after they add the vehicle number (license plate).
  • Option to report issues with specific UIT codes from a predefined list of problems. This list should be maintained on a server so we can improve it when needed.
  • Ability to report missing UIT codes and report other potential issues.
  • All UIT-related issues should be sent to a webhook with detailed information.
• End of Transport:
  • A button to stop GPS tracking when transport is complete.
  • Send a signal to the webhook to indicate the successful completion of tracking.
• Multi-language:
  • The app should allow multiple languages.
  • The first languages should be RO & EN and the user can switch between them.

Additional Functional Requirements:

• Security: Potentially include additional security measures such as company-specific identification codes for the authentication screen.
• Data Handling: Ensure the application handles intermittent connectivity gracefully, storing and forwarding data as necessary.
• User Interface: Intuitive and user-friendly interface for easy interaction by drivers.
• Tracking time interval: By default, the application should send data every 2 minutes but this time interval might change. We need to be able to maintain this time interval on our server.

User Stories:

• Authentication and Setup:
  • As a user, I want to log in using my username and password and verify with an OTP sent via SMS.
  • As a user, I want to enter the vehicle number and start GPS tracking.
• Real-time GPS Tracking:
  • As a user, I want my vehicle's GPS location to be sent every two minutes to the server.
  • As a user, I want the app to store my location if the internet is down and send it when back online.
  • As a user, I want the app to notify the server if there is no GPS signal with an "I'm Alive" message.
• UIT Code Management:
  • As a user, I want to view the UIT codes in my vehicle.
  • As a user, I want to report issues with UIT codes and specify the type of problem.
  • As a user, I want to report missing UIT codes.
• End of Transport:
  • As a user, I want to stop GPS tracking when my transport is finished and notify the server.

Project Scope:

• Design: User interface design for easy navigation and interaction.
• Development: Codebase development, integration of GPS and SMS services, webhook setup.
• Testing: Extensive testing on both iOS and Android platforms to ensure functionality under various conditions (internet loss, GPS signal loss).
• Deployment: Deployment to App Store and Google Play Store.
• Intellectual Property: The IP remains with Ringhel TEAM SRL, the company behind PROCESIO.

Integration Points:

• SMS Providers: Integration with multiple SMS gateways for OTP distribution.
• Processio Webhook: Secure and efficient transmission of GPS data and UIT code issues to Processio's webhook endpoints.

Deliverables:

• Fully functional e-Transport Hub GPS mobile application for both iOS and Android.
• Documentation detailing app functionalities, setup, and user guide.
• Source code and deployment scripts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Figma design
• Partial delivery of the apps
• Feedback implemented and apk package releases

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was very effective, and their team was very responsive and aligned to our requests. They were always searching for solutions and better ways of delivering the best results. They proactively addressed gaps in the documentation compared to what needed to be delivered.

What was your primary form of communication with Serenichron?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Before making an offer they sent a user flow to validate they understood the requirements. This was the most important aspect of choosing them as it built the confidence that they understood the requirements, that the offer included all required elements, and that they would be able to deliver the project.

Are there any areas for improvement or something Serenichron could have done differently?

For some aspects, the feedback given was not implemented on the first given feedback. This could be a good improvement point, to better manage feedback loops in the development process.

BACKGROUND

Please describe your company and position.

I am the Business Owner of TST Prep

Describe what your company does in a single sentence.

We help English language learners improve their scores on the TOEFL and Duolingo English Test. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Providing ongoing IT infrastructure and development services
• Incorporating new functionalities like text-to-speech and Chat GPT integrations
• Enhancing business strategy with data analysis
• Systems design and automation

SOLUTION

How did you find Serenichron?

Referral

Why did you select Serenichron over others?

• Pricing fit our budget
• Referred to me

How many teammates from Serenichron were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was designed to go in three stages: 

• Stage #1 - Migrate question types with specific functionality from a third-party platform to our own site, which required additional on-site functionality
• Stage #2 - Redesign website for a more appealing design and better user experience 
• Stage #3 - Research new on-site functionality like text-to-speech through Azure integration and graded feedback, mostly delivered through a Chat GPT API integration. 
• Stage 4 - Deploy new functionalities and style on the updated website, monitor progress, squash bugs, and continue to tweak the stack and plugins based on needs 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We could have done a better job together at coming up with a list of more measurable outcomes before the project started, we mostly relied on dates and functionalities, but some of those functionalities included: 

• AI feedback on student writing samples 
• Speech-to-text functionality for specific question types 
• AI feedback on speech-to-text output 
• Improved user experience through clearer site flow 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There were occasional delays in deliverables, but we had planned on this beforehand so it did not negatively impact the project experience. They were careful to manage my expectations beforehand because some aspects of the development were more exploratory in nature and hard to predict for specific dates. They kept the deadlines and budget in mind throughout. 

What was your primary form of communication with Serenichron?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One thing I found impressive was their flexibility and patience. Even though the project finished, there were still issues coming up with certain integrations and they have always been responsive and patient in their response. They are also keen to try new things, so even if there is some functionality you would like to integrate on the site or if you have a change of heart mid-project and want to go down a different rabbit hole, they are more than willing to be flexible and address your needs. 

Are there any areas for improvement or something Serenichron could have done differently?

I believe this is more my fault, but I should have been clear with my expectations from the start. I kind of just said "do this" and did not provide enough details in terms of design, layout, specific functionalities, and so on. Luckily, Sernichron delivered despite a lack of direction from me. So, on their end, I wish they would have challenged me more and pushed me to be more specific from the start, but I don't really think that is their job anyway. 

BACKGROUND

Please describe your company and position.

I am the Founder of Guides Collective

Describe what your company does in a single sentence.

Guides Collective is Healthcare tech company in the psychedelic space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serenichron to accomplish?

• Full Development of product and marketing tech
• Back-end logic for complex matching ststem
• Ongoing tech management and marketing implementation

SOLUTION

How did you find Serenichron?

Referral

Why did you select Serenichron over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Serenichron were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Charged with product development, launch and ongoing management of a complex community, matching service and booking engine for a healthcare tech company in the psychedelic space. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a fully functioning product that clients are very pleased with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of the highlights of working with this team. We were able to speak in simple English what we wanted the product to do and they were able to understand the complexities behind what was said and develop accordingly. They were also great at explaining complex development tasks to my team in a way that everyone was able to understand. All tasks were done on time with excellent communication at each step. 

What was your primary form of communication with Serenichron?

Email or Messaging App

What did you find most impressive or unique about this company?

They are a dev first company that fully gets marketing and business strategy. They don't just build whatever you ask them to. Instead they work with you to ensure that what is being built hits all business objectives and have you think about things you may have missed. They felt like true partners instead of just another vendor. I have worked with dozens of tech teams, and Serenichron is the only one I'll be working with moving forward.

Are there any areas for improvement or something Serenichron could have done differently?

The only thing I was concerned about was timezones since we are an American company and they are based in Europe. That concern was quickly mitigated. I'm not sure if their team ever sleeps but their response time at any hour of the day was very impressive. 

BACKGROUND

Introduce your business and what you do there.

 I'm the owner of a healthcare company. I'm a functional medicine practitioner offering private sessions, group programs, online education, and public speaking.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Serenichron?

We needed help with website development.

SOLUTION

What was the scope of their involvement?

Serenichron has been responsible for the technical implementation of a web design. The team has also developed a web shop with post-purchase automations, an online events setup, a client portal, and a Thrive Apprentice setup for a host of online learning products.

What is the team composition?

We've worked with 1–5 teammates from Serenichron.

How did you come to work with Serenichron?

Someone referred Serenichron to us. I didn't consider other options because the team had a good sales pitch.

How much have you invested with them?

We've spent over $30,000.

What is the status of this engagement?

We started working together in June 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Serenichron has delivered a very good online presence with a perfectly working website, post-purchase, and portal learning experience for my clients. We've received positive feedback from our end users. This is our first website, and we've had very few support requests, which are solved in a timely manner. We haven't had any significant technical issues.

How did Serenichron perform from a project management standpoint?

Serenichron delivers on time. When the team's planning is good, they respect the deadline.

What did you find most impressive about them?

I'm impressed by Serenichron's ability to implement all the new development ideas, ensure a smooth client experience, and quickly solve all the fiscal technical requirements.