Serbyte Development

BACKGROUND

Please describe your company and position.

I am the Marketing Manager, of SafeBasements, Inc.

Describe what your company does in a single sentence.

Specialized in basement waterproofing, foundation repair, radon mitigation, concrete leveling, and crawl space encapsulation services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• We partnered with Serbyte Development to enhance our search engine rankings for basement waterproofing and foundation repair services. Our goal was to consistently attract a higher volume of quality leads for our business.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At the beginning of our campaign, Serbyte Development revamped our website to enhance conversions and improve search engine compatibility. Following the redesign, they took charge of both on-page and off-page SEO strategies.

For on-page SEO, they optimize our site by producing content, fine-tuning keyword density, refining meta tags and headings, and improving the site's technical framework.

On the off-page side, their focus is on link-building, securing high-quality backlinks through strategic partnerships to strengthen our authority and rankings. Serbyte Development also delivers monthly reports, keeping us informed about our progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been partnering with Serbyte Development for just over a year, and the results have been highly rewarding. We now compete with or surpass our top competitors for most targeted keywords, and our non-branded organic traffic has doubled.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development has been one of the most proactive vendors we've worked with. Their team consistently takes the initiative by checking in regularly, presenting new opportunities, and seeking approval before making changes to enhance our rankings. I never have to follow up to ensure they're on track—they always deliver on time and respond promptly to any questions we have.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development's responsiveness and overall results have been remarkable. They've substantially boosted our organic traffic, which has become one of our primary lead sources—filling a crucial gap our business previously had.

Are there any areas for improvement or something Serbyte Development could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the CEO of Equality Health

Describe what your company does in a single sentence.

Equality Health is an infectious disease clinic specializing in HIV, Hepatitis C, PrEP, and STI testing and treatment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• To develop a website that captivates our client base while enhancing SEO to reach our target audience
• To enhance the value of our established brand.
• To collaborate closely in building a lasting product, rather than just creating something and moving on.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When I reached out to Serbyte Development, I was seeking a complete website overhaul with the highest possible SEO value. I also wanted a local company I could build a relationship with, knowing that if needed, we could meet in person. Serbyte Development turned out to be the perfect fit for my small but rapidly growing business at exactly the right time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every month—and more often when necessary—I receive a detailed email from the Serbyte Development team, complete with an embedded video review. It provides a month-to-month analysis of our progress, highlighting what’s working and what needs improvement. This initiative wasn’t something I requested; Serbyte Development does it proactively to showcase the work they’ve done behind the scenes for my site and the clinic. The success we’ve achieved and the progress we’ve made are entirely thanks to the dedication and expertise of Serbyte Development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development has been unmatched in meeting deliverable dates, often completing projects ahead of schedule.

Additionally, they set the standard for prompt responses to any questions or emails we send. Their efficiency has been so impressive that I’ve even used their responsiveness as a model for my own team, emphasizing how we should communicate with our vendors and patients.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development stands out for its ability to consistently exceed expectations while keeping you informed every step of the way. They have a unique approach to project management, ensuring you stay updated and in control as they work toward your goals.

From day one, Serbyte Development made my life easier.

Are there any areas for improvement or something Serbyte Development could have done differently?

If there’s any need for improvement, it certainly isn’t on the customer-facing side. I can’t recall a single instance where I felt Serbyte Development needed to adjust or improve something. They stay ahead of the curve when it comes to these metrics.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager, of Sales Focus Inc.

Describe what your company does in a single sentence.

Sales Focus Inc. offers sales outsourcing services from lead generation to account management and everything in between.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• Maintain the Website
• Boost SEO

SOLUTION

How did you find Serbyte Development?

Online Search

Why did you select Serbyte Development over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Serbyte Development to strengthen our company's SEO. Their role involves discovering new content opportunities to attract relevant traffic, enhancing our off-site authority, improving search rankings, and ultimately increasing lead generation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their strategic approach to ranking optimization has significantly improved our search rankings, resulting in a year-over-year doubling of our monthly leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte Development consistently takes a proactive approach to identifying new strategies that drive additional traffic to our site. They set their own deadlines and always deliver on time. Their responsiveness is unmatched, and they take genuine pride in their work.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Serbyte Development is highly business-conscious, recognizing the vast array of keyword opportunities available for our website. However, they excel at identifying and prioritizing the most valuable low-hanging fruit. These strategic wins have compounded over time, playing a crucial role in the overall success of our SEO campaign.

Are there any areas for improvement or something Serbyte Development could have done differently?

Nope. Keep up the great work.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Stress Free Auto

Describe what your company does in a single sentence.

I work for a large Auto Dealership, that auctions cars, and also has a shop that repairs cars

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Serbyte Development to accomplish?

• Redesign and modernize our website to improve user experience, functionality, and responsiveness across all devices.
• increase website traffic and brand visibility through SEO optimization and performance improvements.
• Provide ongoing maintenance and support to ensure the website remains updated, secure, and optimized post-launch.

SOLUTION

How did you find Serbyte Development?

Referral

Why did you select Serbyte Development over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Serbyte Development were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Serbyte Development was responsible for a complete website overhaul, focusing on both design and functionality to improve user experience, brand presence, and overall performance. The scope of work included:

1. Website Redesign & Development

 • Created a modern, responsive design that aligns with our brand identity.

 • Developed a fully optimized website using Next.js, React, and TypeScript for fast performance and scalability.

 • Ensured mobile-first responsiveness, making the site accessible across all devices.

2. Performance & SEO Optimization

 • Improved page speed and load times for better user experience and SEO rankings.

 • Implemented on-page SEO best practices to enhance search visibility.

 • Optimized images, scripts, and caching strategies for peak performance.

3. Custom Features & Functionality

 • Integrated a user-friendly CMS for easy content management.

 • Added custom booking and scheduling systems to improve customer engagement.

 • Ensured seamless navigation and intuitive user flows for a better customer journey.

4. Post-Launch Support & Maintenance

 • Provided ongoing support to resolve any issues post-launch.

 • Addressed a last-minute change the night before launch, demonstrating exceptional responsiveness.

 • Continued to monitor and optimize the website, with fast response times for any questions or technical needs.

The final product was a high-performing, visually appealing website that has led to increased traffic, engagement, and positive feedback from clients and our internal team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Serbyte delivered exactly what we needed—a modern, fast, and highly functional website. Since launching the new website, we’ve seen noticeable improvements across several key areas:

 -Increased Website Traffic – We’re getting more visitors, and organic traffic has been steadily growing.

 -Faster Load Times – The site runs much smoother now, and pages load significantly faster, which has helped reduce bounce rates.

 -Better User Engagement – Visitors are spending more time on the site, exploring multiple pages, and interacting more with our content.

 -Stronger SEO Performance – Our search rankings have improved, and we’re receiving more inquiries from people finding us on Google.

 -Higher Client Conversions – Since the redesign, we’ve seen an increase in customer inquiries and bookings, which was one of our main goals.

 -Positive Feedback from Clients & Team – Both customers and our internal team love the new site. It’s easier to use, looks more professional, and better represents our brand.

 -Reliable Ongoing Support – Whenever we have a question or need a quick update, Austin is always responsive, often replying within minutes.

Overall, the project has been a great success, and we’re really happy with the results. The new website has made a noticeable difference in how we present our business online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Serbyte’s project management was highly organized and efficient. From the start, communication was clear, and expectations were well-defined. We had weekly check-ins to discuss progress, address any concerns, and ensure everything stayed on track.

Despite the complexity of the project, deliverables were always met on time, and when unexpected changes came up—like a last-minute fix the night before launch—Austin was quick to respond. We called him at midnight, and he not only picked up but made the necessary updates immediately. That level of dedication and responsiveness really stood out.

Even after the website launch, support has been consistently fast and reliable. Whenever we have a question or need an adjustment, Austin responds quickly—often within minutes—ensuring everything runs smoothly.

Overall, Serbyte made the entire process stress-free, handling everything professionally and proactively. Their ability to adapt to our needs while keeping the project on schedule made a huge difference.

What was your primary form of communication with Serbyte Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Serbyte was their level of dedication and responsiveness. From the start, they were highly engaged, ensuring every detail was handled with care. Their ability to problem-solve on the fly was particularly impressive—when we had a last-minute change the night before launch, Austin took our call at midnight and made the necessary updates right away.

Beyond that, the quality of their work speaks for itself. The new website wasn't just visually appealing—it was faster, more functional, and better optimized for SEO. We’ve already seen a noticeable increase in traffic and engagement since launching.

Another thing that stood out was their post-launch support. Many agencies disappear after a project is finished, but Austin continues to be incredibly responsive. Whenever we have a question or need a small tweak, he replies quickly—often within minutes—which gives us peace of mind knowing our website is in good hands.

Serbyte doesn’t just build websites—they create solutions that truly help businesses grow. Their expertise, reliability, and commitment to client success set them apart. 

Serbyte Development went above and beyond to deliver a high-quality website that met all our needs. Their responsiveness, attention to detail, and post-launch support have been outstanding. Working with Serbyte was smooth, professional, and stress-free. 

Are there any areas for improvement or something Serbyte Development could have done differently?

Our experience with Serbyte Development was excellent, and there’s very little we would change. If anything, a bit more proactive progress updates between meetings could have been helpful, but that’s a minor detail. Whenever we needed information or had a question, Austin was incredibly responsive, so this was never really an issue.

Overall, the project was delivered on time, on budget, and exceeded expectations, and the post-launch support has been outstanding.