Scalater Dev OÜ

BACKGROUND

Please describe your company and position.

I am the Founder of a growth consultancy

Describe what your company does in a single sentence.

Growth consultant for 6/7 figure entrepreneurs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalater Dev OÜ to accomplish?

• Redesign existing website in line with updated branding
• Focus on key conversion elements & improve CRO
• Optimise functionality for mobile devices

SOLUTION

How did you find Scalater Dev OÜ?

Referral

Why did you select Scalater Dev OÜ over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Scalater Dev OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal was to redesign my website in line with an updated design brief in order to make it feel more premium, modern and at the same time focus on optimising conversion. 

My old site was outdated and didn't have the best UI/UX.

I needed the new site easy to update as I frequently test new messaging, features, so it was important that this was considered in the initial build phase. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've seen an increase in calls booked and opt-in rates with the new site. 

Time on site is now up 66% with more user engagements per session.

Ive made my investment back within the first 3 weeks. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was excellent. 
They were prompt, direct, and proactive. 
I've had to chase agencies previously, but these guys knew what they needed in order to get to work and kept me updated from the start. Amadys was great through the whole process. 

What was your primary form of communication with Scalater Dev OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the work speaks for itself, but just the ease of work in with them is refreshing; it's nice to have a team who feel like they genuinely care about your business goals and can help! 

Are there any areas for improvement or something Scalater Dev OÜ could have done differently?

N/a

BACKGROUND

Introduce your business and what you do there.

I’m the marketing coordinator for Seven Springs Farm Supply.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scalater Dev OÜ?

We needed a functionality update, but our website had an old Shopify theme. We required Shopify 2.0 to use the newer features, and the previous version was preventing us from getting the apps we needed to be tax-compliant. We had custom code within our previous theme, so we had to ensure it was transferred correctly. 

SOLUTION

What was the scope of their involvement?

We initially did a call between Guillermo, our CEO Eric, and me. We outlined our main reasons for doing the project: we had a tax-exempt app that we needed to add, so we had to update the theme. Then, we outlined for Scalater Dev OÜ our biggest concerns about the transfer. Overall, we wanted to ensure that all our existing apps worked exactly the same on the new site and that the display looked correct.

We discussed everything in the meeting, and then Guillermo returned with a quote, a time frame, and the next steps of what we needed to provide. At that point, our CEO and I put together a document. Additionally, Guillermo gave us a template, and we filled it out. In there, we went through all the types of pages that our site had and the apps that were potentially present on those pages so Scalater Dev OÜ could ensure each of them was addressed during the code transfers.

We slowly incorporated the same adjustments to the simplest pages that didn’t have much going on and left the more intensive ones, like the product pages and the checkout, towards the end. Once we got to that, we looked at finding the details that needed to be tweaked or changed, and Guillermo addressed them. 

About a week ago, we did some testing to ensure the checkout, the most important part of e-commerce, was looking fine. Afterward, we made a couple of adjustments, and he was able to communicate with some of the other apps that we incorporated into the checkout to ensure they were all integrated.

What is the team composition?

Guillermo was our main point of contact. He may have had additional help from a team but I only communicated with him.

How did you come to work with Scalater Dev OÜ?

Guillermo worked on the initial build of the website back in 2021. He was contracted to do some of the custom coding, so we remained in contact and then reached out to him again to do this update.

How much have you invested with them?

$8,000

What is the status of this engagement?

We worked with them from May–June 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Last week, we launched the live site. Scalater Dev OÜ was available the whole day to make adjustments. We had a couple of minor things that needed to be changed. Guillermo did them quickly, so now we have a functioning site that is fully updated and integrated with the apps we need. Overall, he ensured that everything worked properly.

There weren’t any statistics because the site is working the same as it was; there are no problems with it, which is good. We haven’t seen an interruption in our sales as a result of the theme change, which was one of our biggest concerns. We wanted to make sure that the site wasn’t down, and Scalater Dev OÜ maintained that. Moreover, the consistency and quality of their work were good. Guillermo looked for minor adjustments that our previous site didn’t have to make the display and UX components a little better.

How did Scalater Dev OÜ perform from a project management standpoint?

They delivered within the budget because we communicated it since the beginning of the project. They quoted us 4–6 weeks, but we went to 8–9 weeks, so it took a little longer than we had hoped for. They still delivered within a reasonable time frame for us.

We mainly communicated using Google Chat, Gmail, and Google Meet calls. Additionally, Guillermo used Loom to show us some videos that he screen-recorded to explain a couple of things. He was responsive when we had questions.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Working with Guillermo was great.

What did you find most impressive about them?

Scalater Dev OÜ had a history with us and was willing to work with us again, which was really helpful. They were pretty clean about all of their work. We didn’t know what the backend and code looked like, but it seemed that the transfers were mainly seamless.

Also, they made the adjustments promptly, which was important to us. There wasn’t a huge lag between when we noticed something was incorrect and when it was remedied.

Are there any areas they could improve?

Guillermo made a couple of adjustments to how our products displayed within the template that had not been communicated about prior to execution. We had him reverse some of those changes but they were a quick and easy fix.

Do you have any advice for potential customers?

I recommend having a progress report/check-in each week. It’s crucial to be aware of where the project is, if it running on schedule and at what stage of development the project is at. We started doing that at the midpoint because we wanted to know more about where we were in the process, which really helped.

BACKGROUND

Please describe your company and your position there.

I am the Director of Operations at Food Huggers. Food Huggers creates tools that make sustainability simple, easy, and fun.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scalater?

Our website was on Shopify and we needed on going support to improve our site and grow site traffic. Scalater is our team for on going site design and support.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for agencies online but we were recommended to Scalater by industry friends. They had worked with Scalater in the past and loved the experience.

Describe the project in detail and walk through the stages of the project.

We met to review our current state and then Scalater put together a proposal to help us manage our efforts and plan our next move. We are now working through our backlog of issues and planning for next year.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with one person Guillermo, the CEO

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have made many changes to our site and improvements. We also have a roadmap for on going efforts.

How effective was the workflow between your team and theirs?

Guillermo has been incredible to work with. He is extremely responsive, available, and ready to help. Guillermo is available to speak to us using the tools and manage projects using our existing ecosystem.

What did you find most impressive or unique about this company?

Guillermo is extremely hands-on and genuinely cares about the project. He is invested in our success, and that is extremely evident in the work he delivers.

Are there any areas for improvement or something they could have done differently?

Things can always be done faster but realistically we are the ones that slow things down! Not much that I would change!

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and owner of Aztech, an eCommerce consultancy. We build, optimize and scale high converting digital experiences for eCommerce brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scalater, and what were your goals?

We leveraged Scalater for helping to build a conversion rate optimized landing page for a direct to consumer food brand. We needed the job done professionally and in a timely manner.

SOLUTION

How did you select this vendor and what were the deciding factors?

The were extremely prompt with all communication and showcased past experience directly in the domain we were looking for help in.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As mentioned above, we needed to build a conversion rate optimized landing page for a direct to consumer food brand. We needed the job done professionally and promptly, and Scalater was an ideal fit for this. They were super prompt with their communication when it came to getting the work done. They provided regular updates on the work and were on hand to jump onto consultation calls as necessary.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with 2 members of their team. We worked with Guillermo and another one of his colleagues. Guillermo is the business owner and is extremely professional and adept at his craft.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Guillermo and Scalater delivered this project in a super efficient manner. They worked around the clock, even on weekends, to ensure we met the deadline for this deliverable. They also collaborated with us to ensure all final tweaks and amendments were made to our satisfaction.

Describe their project management style, including communication tools and timeliness.

Their communication, timely responses and software was superb. We were never waiting more than an hour or two for responses from their team and we were kept informed about all project milestones and updates.

What did you find most impressive or unique about this company?

In one word, communication. They kept us updated on all progress and were super prompt in their replies to our questions. They worked extremely efficiently and we will definitely work with them again in future.

Are there any areas for improvement or something they could have done differently?

Right now, nothing major comes to mind. We hope to continue to sign more work so we can work with Scalater again.

BACKGROUND

Please describe your company and your position there.

Owner of Katavi Cosmetics. Natural products for Health care

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scalater, and what were your goals?

To create a functional e-commerce store for products that can be bought one-by-one or customers can build their own kit

SOLUTION

How did you select Scalater and what were the deciding factors?

They are helping me to create an easy flow for my customers to reduce barriers and unnecessary steps for them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Creating the store and the flow it works
2. Making trials
3. Running beta tests with customers
4. Running traffic for the e-store
5. Scaling up

How many people from the vendor's team worked with you, and what were their positions?

2 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At this moment, I'm working with them building my store

Describe their project management style, including communication tools and timelines.

Good communication skills. They describe the process well and make clear objectives for the project.

What did you find most impressive or unique about this company?

The first approach was gently and honest. Before our first meeting, they create a very good report from my old store, with opportunities to improve and a brief idea on how we can improve it.

Are there any areas for improvement?

Yes. The support is good but I think they can improve their understanding of the markets where they are working on. In my case, they can improve the way they understand the health care market. But to be honest, they are open people, they listened to me and we are working together to get a great store.

BACKGROUND

Please describe your company and position.

I am the CEO of mifierro.com

Describe what your company does in a single sentence.

We are an e-commerce company focused on buying and selling cars and motorcycles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scalater Dev OÜ to accomplish?

• Create a design for the homepage that works for both desktop and mobile.

SOLUTION

How did you find Scalater Dev OÜ?

Referral

Why did you select Scalater Dev OÜ over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Scalater Dev OÜ were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project involves creating a responsive design for the homepage that functions seamlessly across both desktop and mobile platforms. Below is a detailed breakdown of the work and key deliverables:

1. Research and Planning
2. Wireframe Development
3. Design Phase
4. Responsive Prototyping
5. Development Handoff and Support

Summary of Key Deliverables:
1. Low-fidelity and high-fidelity wireframes for desktop and mobile.
2. High-fidelity design mockups for desktop and mobile.
3. Design assets and handoff documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased User Engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and responded to my needs.

What was your primary form of communication with Scalater Dev OÜ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Scalater Dev OÜ's ability to iterate on the product, make improvements, and constructively accept feedback stood out.

Are there any areas for improvement or something Scalater Dev OÜ could have done differently?

No, we did not identify any opportunities.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at Delux Music, Inc, a company based in Houston, Texas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scalater Dev OÜ?

We wanted to create a website to drive clients, future clients, and fans to it. As a music production company, we wanted to build this website and create a fan base for it.

SOLUTION

What was the scope of their involvement?

Scalater Dev OÜ designed and developed a web page for our company from scratch.

What is the team composition?

Although Scalater Dev OÜ has different team members, I mainly worked with two: Guillermo (CEO), who was also the developer, and Amadys (Communications Professional), who was the designer.

How did you come to work with Scalater Dev OÜ?

A friend referred me to them.

How much have you invested with them?

I spent $2,700.

What is the status of this engagement?

We worked together on this project from May 2024–July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Scalater Dev OÜ did a great job building the site. However, I haven't launched it yet because I need to put together a lot of other things first, so it currently reads "coming soon." The next step for us is to put this website at the right level on Google.

We'll try to develop a strategy for our marketing and music publishing leveraging this website. I'll also be developing a magazine, and we'll start with the integrations with all the artists and social media pages.

How did Scalater Dev OÜ perform from a project management standpoint?

Scalater Dev OÜ delivered work on time and on budget, and they communicated well with me. Overall, they did a great job. We communicated via emails, phone calls, and WhatsApp.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to both Guillermo and Amadys.

What did you find most impressive about them?

Our engagement worked well. I understood the nature of their business; it is a really busy business. Still, they adjusted to my time and always had an open calendar for me to make appointments with them. Whenever I had a question, they answered it within 24 hours, so we also had great communication.

Are there any areas they could improve?

I can't think of anything they could have improved on.

Do you have any advice for future clients of theirs?

Have a clear idea of what you really want and make a list of the features you want to include before contacting them. Although Scalated Dev OÜ can build something from scratch, having a clear idea will make their job easier and save you time getting a final product. I didn't have a clear idea, and although they delivered in a timely manner, we had a lot of back-and-forth initially. Having your idea ready will help you get their service up and running immediately.

BACKGROUND

Please describe your company and your position there.

I am the owner of the Cuban dental center, my job is to make the clinic work and help my colleagues to grow.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scalater, and what were your goals?

We hired them to do the company's website and design. We were looking to have an online presence that would match our potential customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

I decided to hire Scalater because of their commitment to the project and the other jobs they had done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We meet and define the design, and after several iterations, we achieve the perfect design; from there we move on to the implementation on Webflow.

How many people from the vendor's team worked with you, and what were their positions?

On the part of Scalater, 3 people worked:

• a developer
• a tester
• a designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the site launched we saw a 40% increase in traffic and received more requests from the web.

Describe their project management style, including communication tools and timeliness.

We are very happy with how the project is managed, and their delivery times. We use Jira for task management and slack with WhatsApp for communication.

What did you find most impressive or unique about this company?

The level of detail and commitment was something I really liked about working with the Scalater team.

Are there any areas for improvement or something they could have done differently?

I do not have anything specific to point out.

BACKGROUND

Please describe your company and your position there.

CEO of a Creative Digital Marketing Firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scalater, and what were your goals?

We needed to create a custom API and needed additional help to meet our bandwidth challenges. Scalater was helpful in meeting our needs, particularly in API development.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had reached out to us proactively and we vetted them out from there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had them help our update an older API on an existing proprietary technology of ours. REST API, PHP, and CSS were all used on the project.

How many people from the vendor's team worked with you, and what were their positions?

Two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Were just now getting ready to push the new updates live so there are no measurable outcomes other than we were able to complete the work with Scalater.

Describe their project management style, including communication tools and timeliness.

Most project management was done in email and our internal proprietary PM tool. The project had quite a few delays and that was the only thing that created challenges.

What did you find most impressive or unique about this company?

Ability to help update a custom technology we developed.

Are there any areas for improvement or something they could have done differently?

Would have loved to have less large gaps in communication or deliverable timelines.