Food Delivery Platform Dev for Food & Beverage Co
- AI Agents Custom Software Development Mobile App Development
- $10,000 to $49,999
- June 2025 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 4.5
- Willing to Refer
- 5.0
“The overall experience was positive.”
- Other industries
- Canada
- 1-10 Employees
- Online Review
- Verified
RevInfotech Inc has developed a digital food delivery platform with mobile apps, dashboards, and backend systems for a food and beverages company.
The platform has launched successfully with high uptime, strong user growth, and high engagement. RevInfotech Inc delivered on time, communicated clearly, and responded quickly to feedback. Their technical expertise, business understanding, and collaborative approach have impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a food & beverages company
Describe what your company does in a single sentence.
We’re proudly rooted in Canada, scaling across the USA, and on track to serve users globally. Wherever you are, we bring you the comfort of reliable delivery and the taste of local favorites. Whether you’re grabbing lunch, restocking the fridge, or craving something late at night, we’re here to bring it all to your door.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire RevInfotech Inc to accomplish?
- Product Devilry
- App development
- Website
- with time manner
- Blockchain
SOLUTION
How did you find RevInfotech Inc?
Referral
Why did you select RevInfotech Inc over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
How many teammates from RevInfotech Inc were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for work includes the full cycle of planning, designing, engineering, testing, launching, and maintaining a digital platform that connects customers with restaurants and delivery partners in a seamless ecosystem. The project starts with a discovery phase focused on identifying market needs, defining user requirements, and outlining business goals through stakeholder interviews and competitor benchmarking. This is followed by UX and UI design activities where user journeys, wireframes, and high-fidelity interfaces for customers, restaurant owners, delivery drivers, and administrators are developed. Once the design phase is complete, the technical architecture is defined, covering backend service design, API structure, data flow models, database schema, hosting strategy, and DevOps pipelines for continuous integration and deployment. Development is then divided into modules: the customer-facing mobile application, the restaurant dashboard for menu and order management, the delivery partner application for live pickup and delivery workflows, and the admin panel for oversight, analytics, and configuration. The core features on the customer side include browsing restaurants and cuisines, viewing menu items, adding selections to a cart, applying promo codes, placing an order, making secure digital payments, and tracking delivery in real time. Restaurants will be able to manage their listings, configure pricing, update availability, receive and process orders, and view performance analytics. Delivery partners will be able to register, verify their identity, accept delivery requests, navigate routes, and track their earnings. The admin panel will enable the platform owner to manage users, verify partner registrations, adjust commission rules, issue refunds or credits when needed, and monitor KPIs across the system. The scope also includes integrating payment gateways, map APIs, SMS and push notification services, and analytics tools for behavioral insights. Once feature development is complete, extensive QA will be conducted, including performance testing, security checks, and user acceptance testing to ensure the system is stable and intuitive. Deployment will include cloud hosting configuration, release of apps to Google Play and Apple App Store, SSL setup, and readiness for live traffic. After go-live, the platform will enter a maintenance and support phase with continuous monitoring, bug resolution, feature iterations, and scaling improvements based on real-world usage. The key deliverables of the project include finalized product requirements documentation, UI/UX prototypes, system architecture diagrams, backend APIs and infrastructure setup, the complete suite of applications for customer, restaurant, and delivery partner roles, an admin dashboard, integrated third-party services, testing reports, deployment scripts, live production rollout, and a post-launch support plan to ensure stability and growth.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the food delivery project reflected both technical readiness and market adoption after launch. From a development perspective, the team achieved a 99%+ uptime in staging and production environments, a successful end-to-end UAT sign-off, and app store approvals on both iOS and Android, demonstrating platform stability and deployment success. Post-launch, user traction served as a key indicator of performance: the platform recorded a steady increase in new registrations during the first 90 days, with a first-order conversion rate above 25%, showing strong onboarding effectiveness. Customer engagement was reflected in a repeat order rate of over 40%, a key sign of user satisfaction and stickiness. On the supply side, more than 50 restaurants and 40 delivery partners onboarded during the initial rollout phase, demonstrating marketplace liquidity and operational viability. Orders saw a month-over-month growth trend, while average delivery times dropped as routing and partner coverage improved. Additional performance markers included high order acceptance rates from restaurants, reduced cart abandonment after UI enhancements, and fast response times from customer support. Combined, these outcomes demonstrated not only technical success in building the platform but also early business traction and operational maturity.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management approach was structured, proactive, and highly transparent, with regular sprint reviews, milestone tracking, and progress updates shared throughout the development cycle. Deliverables were completed largely on time, supported by well-defined timelines, quick escalation processes, and disciplined sprint planning. When adjustments were needed, the team communicated early and provided realistic alternatives without compromising quality. They were highly responsive to feedback, incorporating changes efficiently and clarifying requirements when necessary rather than making assumptions. Communication was clear and consistent through scheduled check-ins and ad-hoc support when issues arose. The team demonstrated flexibility in prioritizing new needs as the project evolved, and response times to queries or change requests were fast and solution-focused. Overall, they created a collaborative environment where stakeholders felt heard and supported, and their structured delivery approach ensured momentum was maintained from start to finish.
What was your primary form of communication with RevInfotech Inc?
- In-Person Meeting
- Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most about Revinfotech was the combination of technical capability and business understanding they brought to the project. They were not just executors of requirements, but strategic partners who offered meaningful suggestions to improve usability, scalability, and long-term product viability. Their ability to quickly understand our domain and translate business goals into product features was a major differentiator. Another unique quality was their responsiveness and willingness to adapt — whether it was refining workflows, adjusting priorities mid-sprint, or proactively identifying risks before they became issues. The team showed a genuine ownership mindset, thinking beyond delivery to overall outcomes and user experience. Their structured communication style, transparency in project tracking, and emphasis on quality assurance created a high degree of trust and confidence throughout the engagement. Overall, what impressed us most was their blend of innovation, reliability, and a truly collaborative approach.
Are there any areas for improvement or something RevInfotech Inc could have done differently?
While the overall experience was positive, there are a few areas where RevInfotech Inc. could continue to enhance their delivery approach. In certain phases, especially during early prototyping, more proactive sharing of alternative design options could have helped accelerate decision-making.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
4.5Value / within estimates
"costly"
-
Willing to Refer
5.0NPS