Resolve Central

BACKGROUND

Please describe your company and position.

I am the CTO of OPGAN

Describe what your company does in a single sentence.

OPGAN addresses the challenges facing the Oil Palm sector in Nigeria and improve their competitiveness by strengthening coordination, improving management practices, creating market linkages, and promoting fair trade amongst key value chain actors in the industry. Accordingly, OPGAN promotes and develops objectives, policies and priorities for the well-being of the Nigerian Oil Palm Growers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolve Central to accomplish?

• Web Development
• Cloud Computing

SOLUTION

How did you find Resolve Central?

Referral

Why did you select Resolve Central over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Resolve Central were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

s a government agency dedicated to advancing oil palm production and agribusiness development across Nigeria, OPGAN (Oil Palm Growers Association of Nigeria) needed a digital transformation to meet the demands of a growing, diverse stakeholder base. Farmers, cooperatives, researchers, and policymakers required a secure, user-friendly, and centralized platform to access essential services, resources, and updates in real time.

To bring this vision to life, OPGAN partnered with Resolve Central—a trusted digital solutions provider known for expertise in secure web development, infrastructure modernization, and public sector innovation.

Resolve Central began by designing and developing a modern, responsive web platform tailored to OPGAN’s unique mission and user base. With accessibility at the forefront, the platform was equipped with a multilingual interface and intuitive navigation, ensuring that users from different regions and backgrounds could easily interact with OPGAN online. A robust content architecture was implemented to streamline access to key sections like agribusiness programs, regulatory updates, cooperative directories, and research publications.

Recognizing the need for operational efficiency and scale, Resolve Central deployed a secure cloud-based infrastructure to host the platform—ensuring high uptime, seamless performance, and the flexibility to grow as demand increases. The system was also integrated with backend tools that support document sharing, member engagement, and event management.

Security and compliance were critical priorities. Resolve Central implemented best-in-class cybersecurity measures, including SSL encryption, role-based access controls, and firewall protections. The entire platform was built to align with Nigeria Data Protection Regulation (NDPR), ensuring responsible data handling and privacy for all users.

To enhance stakeholder engagement, a member registration portal was developed, enabling farmers, cooperatives, and partners to self-register, update their profiles, and access exclusive resources. The platform also includes features for publishing event notifications, policy announcements, and training opportunities—fostering a more connected and informed agricultural community.

Resolve Central didn’t stop at launch. The team provided in-depth training for OPGAN’s internal staff, ensuring they could manage the content management system (CMS) with confidence. A six-month post-launch support window was included to cover technical updates, cybersecurity monitoring, and troubleshooting as the platform matured.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The digital transformation led by Resolve Central delivered clear, measurable improvements across OPGAN’s operations and stakeholder engagement. Within just three months of launch, the new platform saw a 300% increase in member registrations, as farmers and cooperatives across Nigeria took advantage of the self-service portal to join and manage their profiles with ease. This surge not only reflected improved accessibility but also a growing trust in OPGAN’s digital presence.

Internally, the automation of administrative tasks—such as event updates, document publishing, and member tracking—resulted in a 50% reduction in administrative workload. Staff were able to reallocate time and resources toward strategic initiatives and stakeholder support, marking a major efficiency gain for the agency.

Website analytics revealed a significant boost in engagement, with a 60% increase in returning visitors and longer average session durations. Stakeholders were actively exploring regulatory updates, agribusiness programs, and training opportunities—an indicator of the platform’s value and usability.

The infrastructure itself proved robust and reliable, delivering a 99.98% uptime rate, which ensured uninterrupted access for users nationwide. Importantly, the platform also achieved full compliance with the Nigeria Data Protection Regulation (NDPR), positioning OPGAN as a digitally responsible and secure government entity.

Together, these outcomes clearly demonstrate that the collaboration with Resolve Central not only modernized OPGAN’s digital infrastructure but also elevated its operational capacity, stakeholder reach, and long-term sustainability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resolve Central demonstrated strong project management throughout the engagement. They delivered all key milestones on time and maintained clear, proactive communication at every stage. Their team was highly responsive to OPGAN’s evolving needs, offering flexible solutions, timely support, and valuable guidance to ensure a smooth and successful implementation.

What was your primary form of communication with Resolve Central?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Resolve Central was their ability to blend deep technical expertise with a clear understanding of our organizational goals. Their team didn’t just deliver a website—they created a secure, scalable digital platform tailored to the needs of a public-sector agency. Their commitment to collaboration, responsiveness, and long-term support made them a truly strategic partner, not just a service provider.

Are there any areas for improvement or something Resolve Central could have done differently?

While the overall experience with Resolve Central was highly positive, one area for potential improvement could be the inclusion of more stakeholder onboarding sessions post-launch. Although the platform was intuitive, additional hands-on training for regional coordinators and end-users could have accelerated adoption across all levels. That said, their team was always available to provide support when needed. 

BACKGROUND

Please describe your company and position.

I am the Project Supervisor of Electrieon

Describe what your company does in a single sentence.

At ElectriEon, we’re leading the transition to renewable energy with innovative, reliable, and scalable power solutions for homes, businesses, and communities worldwide.
From solar and battery storage to EV infrastructure and microgrids, we deliver high-performance solutions that reduce emissions, increase energy independence, and build resilient communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolve Central to accomplish?

• Website Re-Design
• SEO
• Cyber Security

SOLUTION

How did you find Resolve Central?

Online Search

Why did you select Resolve Central over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Resolve Central were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When we partnered with Resolve Central, our goal was clear — we needed a website that truly reflected the innovation behind Electrieon, and we needed to tighten up our cybersecurity across the board.

Our old site was outdated, slow, and hard to manage. Resolve Central came in with a strategic and creative approach. They redesigned our website from the ground up — modern visuals, improved user experience, mobile responsiveness, and a backend CMS we could easily control. It now looks and performs the way we always envisioned.

On the cybersecurity front, they conducted a deep audit and quickly identified vulnerabilities we hadn’t addressed. From there, they implemented stronger firewalls, multi-factor authentication, real-time monitoring, and compliance-ready policies.

The result? A sleek, secure, and scalable digital presence that matches the future we’re building. Resolve Central didn’t just deliver — they resolved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new site and security framework with Resolve Central, we’ve seen a clear difference.

Our website now loads over twice as fast, and visitors are staying longer and engaging more — web leads have jumped by over 50%. On the security side, we’ve had zero critical threats flagged since the upgrades. With multi-factor authentication, real-time monitoring, and strong policies in place, we feel more protected and prepared than ever.

The results are not just visible — they’re measurable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resolve Central’s project management was seamless from start to finish. They set clear timelines, communicated consistently, and delivered every milestone on schedule. Anytime we had questions or last-minute changes, their team was quick to respond and always flexible. It felt like they were an extension of our own team — reliable, proactive, and fully aligned with our goals.

What was your primary form of communication with Resolve Central?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Resolve Central was their ability to combine deep technical expertise with a truly human, collaborative approach. They didn’t just deliver a service — they understood our vision, anticipated our needs, and brought solutions we hadn’t even thought of. Their balance of creativity, precision, and responsiveness made them stand out. It’s rare to find a team that’s both highly skilled and genuinely invested in your success.

Are there any areas for improvement or something Resolve Central could have done differently?

Honestly, no — we couldn’t point to anything we’d change. Resolve Central delivered exactly what we needed, on time and with care. Their communication was clear, their process was smooth, and the results exceeded our expectations. It was a genuinely positive experience from start to finish.

BACKGROUND

Please describe your company and position.

I am the Director of Technology, Caryano of Caryano

Describe what your company does in a single sentence.

Car marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolve Central to accomplish?

• Cloud service
• Web development
• Cyber security

SOLUTION

How did you find Resolve Central?

Referral

Why did you select Resolve Central over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Resolve Central were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Caryano, a next-generation intelligent vehicle marketplace, partnered with Resolve Central to design, secure, and scale its digital platform for nationwide launch. The engagement required a comprehensive, multi-disciplinary approach, combining web development, cybersecurity, infrastructure support, and cloud architecture to support high user volume and ensure data integrity across dealership and customer interactions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

From the moment Caryano partnered with Resolve Central, the focus was clear: build a secure, scalable, and high-performing platform that could support the launch of an intelligent vehicle marketplace—at speed and without compromise. The results speak not only to technical execution but to the strategic collaboration that powered real business growth.

With Resolve Central’s agile development and cloud-first deployment strategy, Caryano successfully launched its platform three weeks ahead of schedule—a critical head start in a fast-moving market. The site didn’t just go live quickly; it launched optimized for performance, achieving 95+ PageSpeed scores across mobile and desktop, and averaging 1.2-second load times. That speed and responsiveness directly translated into longer session durations and more completed lead inquiries from users and dealerships alike.

On the security front, Caryano entered the market with confidence. With zero major incidents post-launch and full SOC 2 readiness, the company demonstrated its ability to safeguard sensitive data from day one. Resolve Central implemented advanced monitoring, encryption, and identity management systems to ensure compliance with GDPR, CCPA, and financial data privacy requirements.

Infrastructure performance was another standout success. Powered by an auto-scaling Kubernetes environment hosted on AWS, the platform maintained 99.98% uptime over its first six months—even during regional ad campaigns and onboarding pushes that generated 3x traffic spikes. The result was a smooth, uninterrupted experience for users and dealers at every touchpoint.

Perhaps most impressively, Caryano’s internal operations became leaner and faster. With Resolve Central automating key workflows and modernizing the dealer intake process, Caryano reduced onboarding time by 60%—cutting the average registration timeline from five days to just two. This allowed the sales team to convert interest into active listings with unprecedented speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From day one, Resolve Central demonstrated a project management style that was both highly structured and refreshingly collaborative. Every phase of the Caryano engagement—from discovery to deployment—was governed by clear timelines, transparent communication, and proactive coordination.

Using agile methodologies and bi-weekly sprint cycles, the Resolve Central team ensured that deliverables were broken down into manageable, trackable goals. This allowed Caryano’s internal stakeholders to stay informed, involved, and confident throughout the entire build process.

All major milestones were not only met—but in several cases delivered ahead of schedule. The final platform launched three weeks early, thanks to Resolve Central’s ability to anticipate dependencies, mitigate risks early, and keep the project moving without sacrificing quality.

Beyond deadlines, what stood out was their responsiveness. Whether it was a late-night bug fix, a sudden scope adjustment, or a real-time strategy call, the Resolve Central team showed up—consistently. They adapted quickly, communicated clearly, and treated every issue—big or small—with urgency and care.

Their project managers served as true partners, not just task-trackers. Regular check-ins, status dashboards, and shared documentation kept everyone aligned, while their ability to translate technical updates into business language made collaboration with non-technical teams seamless.

What was your primary form of communication with Resolve Central?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Resolve Central wasn’t just their technical expertise—it was their ability to operate like a true extension of our team. From the very first meeting, they didn’t just ask, “What do you need built?” They asked, “What are you trying to solve?” That mindset shaped every part of the engagement. From the quality of their technical solutions to the clarity of their communication, every aspect of the project was handled with precision, professionalism, and care.

Are there any areas for improvement or something Resolve Central could have done differently?

No. From start to finish, Resolve Central exceeded expectations across every dimension of the project. Their technical execution was flawless, communication was consistent, and their ability to adapt to our evolving needs made the entire engagement feel seamless. We never encountered a moment where we felt something was missing, delayed, or overlooked.

BACKGROUND

Introduce your business and what you do there.

A creative agency that provides online presence and brand identity solutions for individuals and businesses. We combine technology, marketing, and design expertise to deliver impactful results.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Resolve Central?

We needed help with cybersecurity.

SOLUTION

What was the scope of work done?

Resolve Central provided cybersecurity for our CRM database, focusing on data and client login protection.

What is the team composition?

We worked with two teammates from Resolve Central.

How did you come to work with Resolve Central?

We found Resolve Central through a referral and chose them because of the results from their case studies.

What is the status of this engagement?

We worked together from January 2024 to February 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw fewer glitches in logins and data folders, as well as a 75% decrease in phishing and password leaks.

How did Resolve Central perform from a project management standpoint?

They delivered on time. We communicated via email.

What did you find most impressive about them?

We were happy with the results. We were impressed with Resolve Central's attention to detail.

BACKGROUND

Please describe your company and position.

I am the Manager of Heaven Citizen

Describe what your company does in a single sentence.

Born out of a desire to blend simplicity with intention, Heaven Citizen began as a small eCommerce brand with a big vision: to create effortlessly stylish essentials that feel as good as they look. Frustrated by fast fashion’s lack of soul and sustainability, the founders set out to design wardrobe staples that prioritize quality, comfort, and consciousness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolve Central to accomplish?

• Web Management
• Cloud Solution

SOLUTION

How did you find Resolve Central?

• Online Search
• Referral

Why did you select Resolve Central over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Resolve Central were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Heaven Citizen partnered with Resolve Central to design and develop a modern, high-performance eCommerce website that reflects its brand values of simplicity, comfort, and elevated essentials. The primary objective was to create an online shopping experience that not only showcased the brand’s product line but also captured its aesthetic, voice, and mission.

The project involved full end-to-end website development—from discovery and wireframing to launch and post-launch support—built on Shopify, with custom integrations to support brand growth, customer engagement, and operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, Heaven Citizen saw a 40% increase in conversion rate, a 55% boost in mobile engagement, and faster page load times by over 60%. Email sign-ups and abandoned cart recovery also improved significantly within the first 30 days—clear indicators of a stronger, more effective online experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resolve Central’s project management was smooth, timely, and highly responsive. They delivered all milestones on schedule and maintained clear communication throughout the process. Whenever we had feedback or needed adjustments, their team was quick to respond and adapt. It felt like working with a dedicated in-house partner rather than an outside agency.

What was your primary form of communication with Resolve Central?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Resolve Central was their deep understanding of both the technical and creative sides of website development. They didn’t just build a site—they crafted an experience that truly reflects our brand’s vision. Their responsiveness, attention to detail, and commitment to delivering beyond expectations made them a uniquely reliable partner.

Are there any areas for improvement or something Resolve Central could have done differently?

Overall, our experience with Resolve Central was excellent. If there’s one area for improvement, it would be to provide a bit more proactive guidance on ongoing digital marketing strategies post-launch. While their technical support was strong, a more consultative approach on growth tactics could add even more value.

BACKGROUND

Please describe your company and position.

I am the Head IT of Guscorp LLC

Describe what your company does in a single sentence.

We’re a full-service construction solutions company dedicated to excellence, precision, and innovation in the building and infrastructure sector. With a legacy rooted in integrity, professionalism, and client-focused delivery, we have established ourselves as a trusted partner for complex and high-impact projects. serving both the public and private sectors, providing end-to-end services that span from initial planning to project delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolve Central to accomplish?

• Website Development
• Cloud Solution
• Cyber security

SOLUTION

How did you find Resolve Central?

• Online Search
• Referral

Why did you select Resolve Central over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Resolve Central were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Resolve Central to completely modernize our digital presence and upgrade our IT systems. As a growing construction company, we needed a reliable partner to help us enhance our website, move to a secure cloud-based environment, and tighten our cybersecurity posture.

The project covered three core areas:

Website Development:
Resolve Central built a fully custom website for GusCorp, tailored to the construction industry. It includes detailed service pages, a portfolio of our past projects, contact and quote request forms, and a user-friendly backend so our team can update content as needed. The site is fast, mobile-optimized, SEO-friendly, and professionally designed to reflect our brand.
Cloud Infrastructure:
They migrated our systems to a secure cloud platform, ensuring better file access and collaboration across our field and office teams. Daily backups, real-time data sync, and scalable storage were set up to support our growth. The cloud environment has significantly improved how we manage documents, contracts, and project files.
Cybersecurity Implementation:
Resolve Central implemented comprehensive cybersecurity protections, including firewalls, endpoint protection, access controls, and training for our staff. They helped us secure both our network and internal operations, giving us peace of mind when handling sensitive data and vendor communications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with Resolve Central, we saw a significant transformation in both the performance of our digital systems and the impact they had on our operations. The most immediate and noticeable improvement came from our new website. Compared to our previous platform, page load times improved by 65%, and within just two months of launch, we saw double the number of quote requests coming through. Our bounce rate dropped by over 30%, and thanks to their SEO work, we now rank on the first page of Google for several high-value local construction keywords.

Internally, the shift to a secure, cloud-based infrastructure made a major difference in how our team collaborates. Field teams and office staff can now access project files in real time, without the delays we used to face. This streamlined our workflows and eliminated more than 80% of the file-sharing issues we previously dealt with. Project managers now operate more efficiently, especially on active job sites where timing and access to up-to-date information are critical.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resolve Central’s project management was highly professional and well-structured from start to finish. They delivered every milestone on time and kept us informed with regular updates throughout the process. Communication was clear, and they were quick to respond whenever we had questions or last-minute changes. What stood out most was their ability to adapt to our needs without losing momentum—they truly felt like an extension of our team.

What was your primary form of communication with Resolve Central?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their professionalism.

Are there any areas for improvement or something Resolve Central could have done differently?

No