Resolution

BACKGROUND

Please describe your company and position.

I am the CEO of SaySomethingin.com

Describe what your company does in a single sentence.

We provide language learning courses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resolution Design to accomplish?

• To build a new customer-facing website
• To manage our advertising account

SOLUTION

How did you find Resolution Design?

• Referral

Why did you select Resolution Design over others?

• Referred to me

What was the size of Resolution Design’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Resolution began with a site redesign for us. They then started social media and ppc campaigns for us, as well as giving on-going support for extra website requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our website is converting better
• We have precise numbers on our ad spend
• We have an agreed route to increased ad spend/results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resolution communicate excellently and deliver work promptly - we've been extremely happy with their contribution. They're particularly quick to iterate on required changes.

What was your primary form of communication with Resolution Design?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Two things stand out for us with Resolution - first is their clear, efficient and friendly communication, and second is their experience and intelligence in this field, which makes it very easy for us to trust in their professional advice.

Are there any areas for improvement or something Resolution Design could have done differently?

No. We've been happy with all elements of Resolution's work.