Reputation House

BACKGROUND

Please describe your company and position.

I'm a senior marketing specialist of an online education company 

Describe what your company does in a single sentence.

We are an online education company, we provide researches and educational courses in data science and communication disciplines

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation House to accomplish?

• Control the search results narrative
• Organize PR and media support for launches in new markets

SOLUTION

How did you find Reputation House?

Online Search

Why did you select Reputation House over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Reputation House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Reputation House to support PR communications, manage our search presence, and improve how our brand appears in AI-generated answers, while also assisting with market entry planning. Their work combined messaging, authoritative content reinforcement, and continuous monitoring for inaccuracies. 
Within ~2–3 months, our brand representation in search became more consistent, misleading snippets decreased, and AI answers for key queries became noticeably more accurate and stable. 
The team is proactive, structured, and transparent about what’s controllable vs. dependent on third parties. 
Highly recommended for education organizations that need both media support and digital risk / reputation work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Within the first 8–12 weeks we saw more consistent brand representation across search, fewer misleading snippets, and improved presence of authoritative sources among top results.
• We also noticed a clear reduction in confusion with similarly named entities and better consistency of AI answers for common brand queries.
• For market entry, they helped us adapt messaging to a new audience, stress-test potential reputation risks, and build a launch-ready digital footprint that supported our expansion goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was professional and proactive. We had regular updates, clear KPIs, and fast turnaround on critical requests. The team was transparent about what can and cannot be influenced, and they set realistic expectations while still moving quickly.

What was your primary form of communication with Reputation House?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Due to the fact that they can combine PR support, with technical reputation work (search + AI outputs) and guide market expansion with risk awareness, we strongly recommend them

Are there any areas for improvement or something Reputation House could have done differently?

Some processes involve dependencies on third-party platforms, so timelines can fluctuate. The team communicated this well, but it’s worth planning buffer time.

BACKGROUND

Introduce your business and what you do there.

I'm the lead analyst of an AI-powered text-to-speech products company that converts written content into audio, helping users read and learn more efficiently. We also offer voiceover, voice cloning, dubbing tools, and a text-to-speech API for businesses and developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reputation House?

We wanted to monitor our digital profile, specifically on the review platforms and in the AI search results. We're a leader in our sphere, but we want to make sure we can keep growing and expanding.

SOLUTION

What was the scope of their involvement?

Reputation House has prepared detailed research of our digital profile, including Google results, AI search results, top review platforms, and community boards. They've also given us recommendations on how to improve the situation and where we can promote our services. Additionally, they've prepared the PR strategy for the launch of our developing new product.

Moreover, Reputation House has implemented recommendations, including articles in high-tier media publications and the promotion of those articles.

What is the team composition?

I'm unsure about the number of teammates from Reputation House assigned to our project.

How did you come to work with Reputation House?

We found them through an online search. We chose them over other options because of their high ratings and good value for cost.

How much have you invested with them?

I'm keeping this information confidential.

What is the status of this engagement?

We started working with them in January 2025, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a 15% increase in positive articles in the top Google search results and a small but valuable 5% increase in our share of voice (SOV).

How did Reputation House perform from a project management standpoint?

Reputation House's project managers are really professional and client-oriented. We're enjoying a great working relationship with them. The reports are timely and accurate, and the communication is swift and productive. Our primary form of communication with them is virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

It's really great to find a provider that can monitor, give insights, and actually implement recommendations. We were very surprised to find a true all-in-one provider for these services.

Are there any areas they could improve?

Sometimes, they can be a bit overwhelming with the data, insights, and suggestions. However, we can discuss all of it and dial back on suggestions.

BACKGROUND

Please describe your company and position.

I am the Manager of United Arab Emirates

Describe what your company does in a single sentence.

Reputation House is a one-stop online reputation management solution for businesses and individuals. Easily monitor, analyze and control your digital presence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation House to accomplish?

• Free reputation audit
• Search Engine Reputation Management

SOLUTION

How did you find Reputation House?

Online Search

Why did you select Reputation House over others?

High ratings

How many teammates from Reputation House were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After removing the provocative article about the clinic's doctor and actions to improve the reputation, monthly income increased by 30%.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Before the project: 

• 40 requests per week
• 12 consultations,
• 0 sales 

After the project: 

• 70 requests per week
• 40 consultations
• 8 sales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good communication. Detailed report. Noticeable results. Already after 1 month of work we had more applications and sales

What was your primary form of communication with Reputation House?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise in reputation management is impressive.

Are there any areas for improvement or something Reputation House could have done differently?

This company needs to grow with development so that more customers can get expert help with their brand reputation issue