E-Commerce Web & Mobile App Dev for Business Solutions Co
- E-Commerce Development Graphic Design Mobile & App Marketing Mobile App Development Web Design Web Development
- Confidential
- Feb. - June 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"They followed standard project management principles."
- Other industries
- Pakistan
- 11-50 Employees
- Online Review
- Verified
Real Xposure Inc developed an e-commerce web and mobile app for the end customer of a business solutions company. Their work included design, wireframing, full stack development, QA, deployment, and training.
Real Xposure Inc delivered a high-quality and bug-free platform that met the client's needs, helping them increase their conversion rates and achieve excellent app downloads and user feedback. Real Xposure Inc was timely, communicative, knowledgeable, and excellent at providing training.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Verticalsols Pvt. Ltd
Describe what your company does in a single sentence.
We help enterprises through custom business solutions and provide IT outsourcing services to companies with quality, commitment and agile methodology.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Real Xposure Inc to accomplish?
- Web Application Development
SOLUTION
How did you find Real Xposure Inc?
Upwork
Why did you select Real Xposure Inc over others?
- High ratings
- Pricing fit our budget
- Good value for cost
- Long Term Relation
How many teammates from Real Xposure Inc were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Scope of Work for Leon Roberts E-commerce Web and Mobile Application Project:
- Project Overview: Verticalsols has been tasked with building a high-quality e-commerce web and mobile application for the client, Leon Roberts. The project timeline is set at 9 months.
- Project Objectives:
- Develop a user-friendly and visually appealing e-commerce website and mobile application.
- Implement essential e-commerce features such as product listings, search functionality, shopping cart, checkout process, user profiles, etc.
- Integrate secure payment gateways to facilitate smooth and secure transactions.
- Ensure responsive design to offer seamless user experience across various devices and screen sizes.
- Set up a robust backend system to manage inventory, orders, and customer data effectively.
- Provide a scalable architecture to accommodate potential future growth and expansion.
- Scope of Work:
- Requirements Gathering: Collaborate with Leon Roberts to understand their business objectives, target audience, and specific requirements for the e-commerce platform.
- Design and Wireframing: Create wireframes and design mockups for the website and mobile app. Seek client feedback and make necessary iterations before finalizing the design.
- Front-end Development: Develop the user interfaces for the website and mobile app based on the approved designs. Ensure responsiveness and cross-browser compatibility.
- Back-end Development: Build a robust and scalable backend system to handle product management, order processing, inventory management, user authentication, and other core functionalities.
- Database Setup: Set up a database to store product information, user data, and other relevant data for the platform.
- E-commerce Functionality: Implement essential e-commerce features, such as product catalogs, search functionality, filters, shopping cart, secure checkout process, and order tracking.
- Payment Gateway Integration: Integrate one or more secure and widely used payment gateways to enable smooth and secure online transactions.
- User Profiles and Authentication: Develop a user registration and authentication system to allow users to create accounts, manage their profiles, and track orders.
- Testing and Quality Assurance: Thoroughly test the application to identify and resolve bugs and ensure smooth functionality across all platforms and devices.
- Deployment and Hosting: Assist in deploying the application to the client's chosen hosting environment and ensure its successful launch.
- Training and Documentation: Provide necessary training to the client's team on using and managing the e-commerce platform. Create detailed documentation for future reference.
- Key Deliverables:
- Wireframes and Design Mockups: A set of wireframes and design mockups for the website and mobile app, including revisions based on client feedback.
- Fully Functional Web and Mobile Application: A complete e-commerce platform with all the necessary features, ready for deployment.
- Database: A well-structured database that stores product information, user data, and other relevant data.
- Integrated Payment Gateways: Seamless integration with secure payment gateways to facilitate online transactions.
- Testing Reports: Comprehensive testing reports highlighting bug fixes and ensuring the application's smooth functioning.
- Deployment and Hosting Support: Assistance with deploying the application to the client's chosen hosting environment.
- Training Documentation: Detailed documentation for the client's team to manage and maintain the e-commerce platform effectively.
By delivering these key milestones, Verticalsols aims to provide Leon Roberts with a high-quality e-commerce platform that meets their business needs and exceeds user expectations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The Leon Roberts E-commerce Web and Mobile Application project had several measurable outcomes that demonstrated progress and success throughout its development and upon completion. These outcomes were established based on the project objectives and key performance indicators (KPIs) defined at the outset. Here is a 250-word summary of the measurable outcomes:
- **On-time Delivery:** The project aimed to be completed within the 9-month timeline. The successful delivery of the fully functional e-commerce platform within the specified timeframe was a clear indicator of progress and adherence to the project schedule.
- **Bug-Free Functionality:** Regular testing and quality assurance measures ensured that the application was relatively free of critical bugs and errors. The number of post-launch bug reports and their severity indicated the level of progress in achieving a stable and reliable platform.
- **User Engagement Metrics:** Measurable outcomes such as user traffic, session duration, and bounce rates provided insights into the platform's user-friendliness and attractiveness. Positive trends in these metrics demonstrated progress in engaging and retaining users effectively.
- **Conversion Rates:** The project sought to drive conversions, turning website visitors into customers. Monitoring conversion rates throughout the project allowed for continuous optimization and improvements in the user journey and shopping experience.
- **Mobile App Downloads and Ratings:** For the mobile application, the number of downloads and user ratings on app stores served as indicators of success. Higher downloads and positive ratings indicated progress in meeting user expectations.
- **Payment Gateway Integration Success:** The smooth functioning of payment gateways and successful transaction completion rates demonstrated progress in ensuring a seamless and secure payment process for customers.
- **Client Feedback:** Gathering feedback from Leon Roberts throughout the project provided insights into their satisfaction with the development progress and alignment with their expectations.
- **Server Uptime and Performance:** Consistent server uptime and responsive loading times were crucial for user satisfaction and business success. Monitoring server performance metrics demonstrated progress in maintaining a reliable and high-performing platform.
- **Training Effectiveness:** The success of training sessions and the client's team's ability to manage and maintain the platform independently indicated progress in knowledge transfer and successful project implementation.
In conclusion, by tracking and analyzing these measurable outcomes, the Leon Roberts E-commerce Web and Mobile Application project could gauge its progress and demonstrate its success in delivering a high-quality, user-friendly, and reliable e-commerce platform that met the client's expectations and business objectives.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Based on the information provided in the initial project description, we infered some aspects of project management, time management, and a brief summary of the final product:
Project Management: While specific details about their project management approach are not explicitly mentioned, it can be assumed that they followed standard project management principles. This likely included defining the project scope, setting milestones and deliverables, allocating resources, and establishing a timeline.
Effective communication with the client throughout the development process would have been crucial for progress updates, addressing concerns, and ensuring alignment with client expectations.
- Time Management on Deliverables: The project had a set timeline of 9 months for completion. To assess their time management on deliverables, we would need additional information about whether they met the project's milestones and deadlines. Were there any delays, and if so, were they appropriately communicated to the client? Without specific data, it's challenging to determine the effectiveness of their time management.
Summary of Final Product: The final product of the project is a high-quality e-commerce web and mobile application. It is expected to be user-friendly, visually appealing, and equipped with essential e-commerce features. These features likely include product listings, search functionality, a shopping cart, secure checkout process, user profiles, and integration with reliable payment gateways for smooth transactions.
The application would be responsive, ensuring seamless user experiences across various devices and screen sizes. Additionally, a robust backend system would manage inventory, orders, and customer data efficiently. The platform's scalability would allow it to accommodate potential future growth and expansion.
The success of the final product would be gauged by its ability to engage users effectively, drive conversions, and provide a reliable and secure e-commerce experience for Leon Roberts' customers.
In conclusion, while the initial project description provides an overview of the objectives and scope, it lacks specific details about their project management practices, time management on deliverables, and the actual outcomes of the project. A comprehensive evaluation would require more in-depth information, such as feedback from the client, performance metrics, and project success indicators.
What was your primary form of communication with Real Xposure Inc?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Well knowledge
Are there any areas for improvement or something Real Xposure Inc could have done differently?
However, in general, there are always areas for improvement in any business or project. Some potential areas for improvement that businesses often consider are:
- Communication: Enhancing communication with clients and team members can lead to better understanding of requirements and expectations, reducing misunderstandings and ensuring smoother project execution.
- Project Planning and Management: Evaluating project management processes can help identify opportunities to optimize resource allocation, streamline workflows, and improve project tracking to meet deadlines more efficiently.
- Quality Assurance and Testing: Focusing on robust testing and quality assurance procedures can help identify and address issues early on, reducing the likelihood of bugs or errors in the final product.
- Customer Feedback and Satisfaction: Actively seeking and acting upon customer feedback can lead to more customer-centric products and services, fostering long-term relationships and loyalty.
- Innovation and Technology: Staying updated with the latest technological advancements and industry trends can give businesses a competitive edge and help them offer cutting-edge solutions to their clients.
- Team Training and Skill Development: Investing in the continuous development of team members' skills can lead to a more competent and motivated workforce, which can positively impact project outcomes.
- Risk Management: Proactively identifying and managing project risks can mitigate potential disruptions and ensure smoother project delivery.
- Efficient Resource Utilization: Assessing resource allocation and utilization can help identify areas where resources can be optimized to increase productivity and reduce costs.
- Client Relationship Management: Strengthening client relationships through regular updates, transparent communication, and addressing their needs can lead to more successful projects and potential referrals.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS