Prompt Digital

BACKGROUND

Please describe your company and position.

I am the Sales Manager of FuturesOne

Describe what your company does in a single sentence.

We help producers across the Midwest make smarter, more confident marketing decisions by providing them with tailored risk management strategies and brokerage services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• Let’s be real our website was dated. It didn’t reflect who we were, and more importantly, it didn’t serve our clients the way we wanted it to. So, we brought in Prompt Digital to give us a serious digital facelift. Our goal was to create a cleaner, more intuitive online experience that actually made it easier for users to understand what we do and why it matters. The emphasis was on user flow, mobile responsiveness, and overall clarity because in our world, time and understanding are everything.

SOLUTION

How did you find Prompt Digital?

Online Search

Why did you select Prompt Digital over others?

• Close to my geographic location
• Good value for cost

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt came in, rolled up their sleeves, and dove deep. They started with a full UX audit picked apart our old site, pointed out pain points we hadn’t even noticed, and then laid out a roadmap that made complete sense. From there, they crafted wireframes, built out high-fidelity mockups, and eventually rolled out a fully redesigned website. They didn’t just make it pretty though they absolutely did that, to they made it work. They also embedded interactive tools, cleaned up the navigation, and made the site feel lighter, quicker, and just more... modern.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The difference was night and day. Within the first month after launch, we saw our bounce rate drop and session times go up which told us people were finally engaging with the site, not just clicking in and back out. But even more important than the metrics was the feedback we got from our clients. We had folks calling us up just to say how much easier it was to find what they were looking for. One long-time customer even joked that he finally understood how our services actually worked after 10 years. That alone was worth it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely nailed it. They kept things on track without ever making it feel robotic or over-managed. We had a main point of contact who was super responsive like, we’d shoot over a note and hear back within hours. They were flexible when we needed to shift something, but they also kept us honest about timelines and scope, which I appreciated. Nothing got lost in translation, and nothing slipped through the cracks.

What was your primary form of communication with Prompt Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Prompt Digital has this rare combination of technical chops and people skills. You can tell they know their craft, but they also know how to listen. They didn’t just try to force us into some pre-packaged solution they really took the time to understand our industry, our audience, and the nuances of our business. It felt like a collaboration, not a transaction. That’s not something you find every day in the digital space.

Are there any areas for improvement or something Prompt Digital could have done differently?

Honestly, I wish we’d built in a more robust analytics layer during the redesign so we could dig a little deeper into user behaviour right from launch. But that’s more of a hindsight thing we’re already working on adding that now, and Prompt’s been right there with us.

BACKGROUND

Please describe your company and position.

I am the Operation Manager of Oasis Technologies, Inc.

Describe what your company does in a single sentence.

We provide secure, privacy-focused blockchain infrastructure that enables confidential smart contracts and data governance for Web3 applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We knew our branding had started to feel a little... let’s say “stuck in the past.” So we brought Prompt Digital on board to breathe new life into how we present ourselves. The goal? Clean up our messaging, sharpen our online presence, and give the entire brand a strategy that actually reflects who we are today and where we're headed tomorrow.

SOLUTION

How did you find Prompt Digital?

Referral

Why did you select Prompt Digital over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt Digital started things off with a deep dive into our brand looking at what was working, what wasn’t, and how we could stand out more effectively. They didn’t just slap a new logo on us and call it a day. They worked with us to refine our core messaging, redefine our tone of voice, and craft a brand story that actually made sense to our audience.

They completely redesigned our website (yes, finally mobile-friendly!), building it on Webflow, and paid a lot of attention to the UX and UI to ensure it wasn’t just pretty it was functional. They also delivered a visual toolkit with new design assets, and they pulled together brand guidelines that we now lean on every day to keep things consistent.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the weeks after we launched, we saw clear improvements. Traffic to the website didn’t just go up it stuck around longer. We noticed a solid increase in inbound inquiries, and clients actually started complimenting our website. That’s not something you hear every day, especially in B2B tech.

Internally, it was like our teams finally had something they were proud to share. That kind of morale boost isn't easy to measure, but it’s real and valuable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized without being rigid. Timelines were clear, and when we hit the occasional bottleneck (mostly on our end), they handled it with patience and flexibility. Communication was consistent, and we always felt looped in. Honestly, their ability to translate vague ideas into actual, polished work was a breath of fresh air.

What was your primary form of communication with Prompt Digital?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was how they took something technical and made it human. We’re in a niche space not the easiest thing to “brand” but they managed to make our messaging clearer, friendlier, and still professional. The design work was top-tier, but what impressed us more was their strategic thinking. It felt like they really got us, and they helped us show that to the world.

Are there any areas for improvement or something Prompt Digital could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of a real estate company

Describe what your company does in a single sentence.

Our company focuses on transforming the real estate closing process by offering a streamlined, transparent, and virtual experience for property transactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We wanted a full revamp of our digital experience. Our platform was working, sure, but it wasn’t intuitive, and honestly, it didn’t reflect how good our service actually is. We needed someone who could come in, clean things up, and design a front end that made people want to use it not just tolerate it.

SOLUTION

How did you find Prompt Digital?

Referral

Why did you select Prompt Digital over others?

• Good value for cost
• Referred to me

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt Digital came in and didn’t waste time. They tackled our public site, our client dashboard, and the user flows we use to get people from “just browsing” to “start your closing.” They handled UI, UX, mobile responsiveness, and helped restructure parts of the site to make it easier to navigate especially on mobile, where a lot of our users first interact with us. They didn’t just change the look they improved how the whole thing feels to use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our bounce rate dropped. Our engagement went up. Our support team started getting fewer “how do I…” emails from users, which is always a good sign. And internally, we just felt prouder pointing people to the site. When your clients trust you with one of the biggest purchases of their life, your digital experience should reflect that trust. It finally does.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No babysitting needed. They communicated clearly, didn’t miss deadlines, and were super responsive when we threw curveballs. It felt more like working with an in-house team than an external agency which, frankly, is rare.

What was your primary form of communication with Prompt Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They listen. That sounds basic, but too many agencies pitch their vision without hearing yours. Prompt Digital actually paid attention to what we needed, asked smart questions, and delivered solutions that made sense not just for us, but for our clients.

Are there any areas for improvement or something Prompt Digital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of the company.

Describe what your company does in a single sentence.

The company specializes in providing end-to-end technology solutions for businesses of all sizes, focusing on scalability and innovation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?
We engaged Prompt Digital to develop a polished corporate identity that would meet our brand visuals with Nubitz’s evolution from a niche dev shop into a recognized regional tech consultancy.

SOLUTION

How did you find Prompt Digital?

Referral

Why did you select Prompt Digital over others?

• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt Digital didn’t just jump straight into design. They took the time to sit down with our leadership and marketing teams for real discovery sessions the kind where they asked the tough questions about where we saw ourselves in five years.
From there, they delivered everything we needed: fresh logo concepts, a color palette that actually made sense, typography that didn’t blend into the tech crowd, and brand guidelines we could actually follow. Plus, all the practical stuff email templates, presentation decks, social assets that our team uses every single day.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve observed a marked improvement in brand consistency across client-facing materials.In RFPs and sales calls, we kept hearing how “professional” and “put-together” everything looked. That never happened before. Our marketing team stopped going back and forth on revisions because suddenly everyone was on the same page about our brand. And honestly, We started presenting with more confidence because our materials looked as good as the work we do.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated project lead who actually knew our names and understood our business. Weekly check-ins kept everyone aligned, and when our content team hit some delays (it happens tho), they adjusted without making it a big deal. Most communication happened through Slack and email, and they consistently delivered on time.

What was your primary form of communication with Prompt Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Prompt Digital understood we needed to speak to Fortune 500 CTOs and startup founders with equal credibility. They didn’t just make us look modern; they made sure our identity reinforced what we’re really good at: executing complex technical projects while thinking strategically about business outcomes. It felt like having an extension of our own team, not just managing an outside vendor.

Are there any areas for improvement or something Prompt Digital could have done differently?

A hands-on workshop right before launch would’ve been helpful. We figured out the brand rollout on our own, but having their team walk us through best practices might’ve made the transition even smoother.

BACKGROUND

Please describe your company and position.

I am the Sales Account Manager of Datek Solutions

Describe what your company does in a single sentence.

We are a supplier of hardware, peripheral and accessory IT products, as well as offering IT as a Managed Servcice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We brought in Prompt Digital to completely redesign our public-facing website on Webflow. The goal was simple but challenging: we needed a site that looked as professional and secure as we actually are. With our ISO-27001 credentials and technical expertise, we couldn't afford to have a website that made people question whether we knew what we were doing.

SOLUTION

How did you find Prompt Digital?

• Online Search
• Referral

Why did you select Prompt Digital over others?

• Referred to me
• Company values aligned

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt Digital took care of everything, and I mean everything. They started with discovery workshops where they actually listened to what we needed (refreshing, right?). Then came the UX design iterations, content migration, Webflow implementation, making sure everything looked great on phones and tablets, and setting up our blog CMS. They even tackled the tricky stuff like integrating our Microsoft login systems and creating a secure client portal connection.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results speak for themselves. Our bounce rates dropped, demo requests started coming in more frequently, and we finally have a website that looks like it belongs to a company people can trust with their sensitive data. We've had several clients specifically mention how "polished and trustworthy" the new site looks which is exactly what we were hoping to hear.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The three-month project was honestly a breath of fresh air. Every milestone hit on time, every time. Their project management was the kind that makes you wonder why other agencies can't figure this out, weekly calls that actually moved things forward, Asana tickets that kept everything organized, and Slack support that meant we never felt left in the dark. When we threw them a curveball with last-minute changes to our compliance messaging (because that's just how these things go), they rolled with it without missing a beat.

What was your primary form of communication with Prompt Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really impressed us was how they approached the project. This wasn't just a "make it pretty" job. They pushed back on our content when it wasn't clear, suggested UI improvements based on actual user behavior data, and made sure our messaging made sense from page to page. It felt like having a dedicated Webflow expert on our team who actually cared about the outcome.

Are there any areas for improvement or something Prompt Digital could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Managing Director of CyberGlobal

Describe what your company does in a single sentence.

We're your trusted local advisor with global expertise, delivering tailored cybersecurity solutions that combine local understanding with worldwide insights. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• When we looked at our cybersecurity communications, whitepapers, incident response guides, press releases, we knew they needed work. The content was solid, but it felt clunky and inconsistent. We needed someone who could take our technical expertise and make it shine without dumbing it down. That's where Prompt Digital came in.

SOLUTION

How did you find Prompt Digital?

• Online Search
• Referral

Why did you select Prompt Digital over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We gave them a pretty big job:

• Clean up our incident response documentation, we wanted to cut the jargon without losing the technical meat that our audience actually needs
   
• Make our security operations guides and compliance briefs flow better (because nobody wants to struggle through dense, poorly structured content)
   
• Polish up press releases for big announcements like our new Tampa office and enterprise service launches
   
• Get all our materials speaking with one voice, from whitepapers to website copy to email campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The numbers don't lie. They cut errors and redundancies in our drafts by over 70%. What used to take us 10 business days to finalize now takes just 3-4 days. Our monthly cybersecurity newsletter saw a 12% bump in open rates, and, here's the kicker, we got unsolicited compliments from two of our most demanding compliance clients. That never happens.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They didn't act like an outside vendor. They jumped right into our workflow, working directly in our shared Google Docs, joining our Slack briefings, and rolling with last-minute changes like they were part of the team. Weekend deadline? No problem. They consistently delivered on time, often ahead of schedule.

What was your primary form of communication with Prompt Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their superpower is taking complex cybersecurity and compliance stuff and making it actually readable without losing the technical depth our audience expects. They kept all the important details but wrapped them in clear, engaging writing. Plus, they were meticulous about the small stuff: double-checking references, verifying acronyms, making sure everything was consistent across all materials.

Are there any areas for improvement or something Prompt Digital could have done differently?

There's one area where they could level up. Some of our press materials could use more context for non-technical readers, maybe some strategic framing in executive summaries to help C-suite folks who aren't deep in the cybersecurity weeds. 

BACKGROUND

Please describe your company and position.

I am the Managing Director of Synergetika

Describe what your company does in a single sentence.

We offers a wide range of consulting and implementation services, including strategic roadmaps and assessments, policy development, operational support models, and tailored architecture design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We brought in PROMPT DIGITAL because, frankly, our old WordPress site was dragging us down. It felt dated, sluggish, and didn’t represent who we are anymore. We needed a full revamp not just a visual refresh, but a real platform upgrade. Webflow was where we wanted to go, but we needed experts to get us there without breaking things along the way.

SOLUTION

How did you find Prompt Digital?

• Online Search
• Referral

Why did you select Prompt Digital over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project started with a deep dive into our current setup. They looked at what was working, what wasn’t, and where we had room to grow. From there, they handled the full migration content, layout, design, backend, everything. They created a brand-new Webflow site that’s faster, cleaner, and way more intuitive. They also built in CMS features that make it super easy for our team to update content without needing to call in developers.

Deliverables included a fully designed and functioning Webflow site, mobile optimizations, custom animations, CRM and analytics integrations, and a bit of training to get our internal folks up to speed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Once the site went live, the difference was night and day. Load times dropped instantly. We saw better engagement people stuck around longer, explored more pages, and filled out more contact forms. Our bounce rate dropped, and we noticed a steady climb in organic traffic, too, which tells me their SEO groundwork was solid.

But the biggest win? Our internal team can now manage the site without needing dev help every time we want to change a headline or upload a case study. That’s been a huge time-saver.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on it from day one. Communication was super clear no long silences, no confusion. They set realistic timelines, kept us updated along the way, and delivered when they said they would. Anytime we had feedback or tweaks, they responded quickly and always made us feel heard.

What was your primary form of communication with Prompt Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really impressed me was their ability to balance creativity with technical know-how. A lot of agencies are strong in one area but weak in the other. These guys get both. They didn’t just make something pretty; they built something functional, scalable, and aligned with our goals.

Also, they didn’t try to dazzle us with buzzwords or overcomplicate things. They just got it done efficiently, thoughtfully, and with a real sense of partnership.

Are there any areas for improvement or something Prompt Digital could have done differently?

The only thing I’d point out is documentation. A bit more detail on the backend structure would’ve helped us onboard new team members quicker. Nothing major, but it would’ve been the cherry on top.

BACKGROUND

Please describe your company and position.

I am the Director of Alarum Technologies

Describe what your company does in a single sentence.

Our company helps companies across the globe collect and leverage public web data through robust, privacy-compliant solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We brought Prompt Digital on board to dig deep into the usability of one of our flagship platforms. We wanted fresh, expert eyes to assess the user journey and help us uncover anything that might slow down or frustrate our users especially our enterprise clients who rely on speed, clarity, and performance. Our goal was clear: make the experience seamless from the first click to the final export.

SOLUTION

How did you find Prompt Digital?

• Online Search
• Referral

Why did you select Prompt Digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prompt Digital ran a full usability audit and I mean full. They went beyond basic feedback and conducted detailed heuristic evaluations, real-time user testing, and hands-on assessments of the user flow. The output wasn’t just a checklist of issues. They delivered a comprehensive usability report packed with context, clarity, and prioritized actions. They also provided wireframes and prototypes that visualized exactly how things could be improved, which was a game-changer for our internal design team. We also got a practical implementation roadmap, so nothing felt theoretical it was all rooted in what could be done, right now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The changes were almost instantly felt. We saw a noticeable drop in support tickets tied to navigation or UI confusion. Session times increased (in a good way), and user engagement metrics were trending in the direction we’d hoped. Internal stakeholders also gave positive feedback even some of our less UX-focused team members mentioned how much "cleaner" and "more natural" the platform felt.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prompt Digital was easy to work with from the jump. Communication was consistent and, more importantly, useful no fluff or vague timelines. They stuck to our agreed-upon schedule, gave proactive updates, and were quick to loop us in whenever decisions were needed. I appreciated that they didn’t just go quiet and pop back up at the deadline; they made the entire process feel collaborative.

What was your primary form of communication with Prompt Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with how quickly they wrapped their heads around our product. It’s not exactly something you can understand overnight, but they did and more importantly, they asked the right questions. Their recommendations weren’t cookie-cutter “UX best practices,” they were tailored, thoughtful, and grounded in real user behavior. You could tell they weren’t just ticking boxes they actually cared about the outcome

Are there any areas for improvement or something Prompt Digital could have done differently?

 I’d say a bit more communication during the testing phase would’ve helped us stay even more aligned, especially as a few moving parts shifted midstream on our side. 

BACKGROUND

Please describe your company and position.

I am the Head of Business Dev of 909Cyber

Describe what your company does in a single sentence.

We are a cybersecurity firm offering expert consulting and recruitment services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prompt Digital to accomplish?

• We brought in PROMPT DIGITAL to breathe life into our brand identity something bold, modern, and reflective of who we are today. We’d outgrown our old branding; it felt flat and outdated, especially for a company that helps others stay ahead of cyber threats. We needed a brand presence that would resonate not just with CTOs and security teams, but also with decision-makers who care about trust, expertise, and professionalism.

SOLUTION

How did you find Prompt Digital?

Referral

Why did you select Prompt Digital over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Prompt Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They started by doing a deep dive into our existing materials and brand DNA what we stood for, what was working (spoiler: not much), and what needed to go. From there, they completely overhauled our visual identity: logo, typography, color palette the works.

They also rebuilt our website from the ground up. This wasn’t just a facelift it was a strategic, UX-focused redesign with messaging clarity, page flow, and responsiveness at the core. They crafted tone-of-voice guidelines, redesigned our sales and pitch decks, and even gave us branded templates for things like reports and social posts. It was end-to-end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within weeks of launching the new site and brand assets, we saw a clear spike in engagement. Web traffic held steady, time-on-site went up which, in our world, means people are actually reading and resonating with the content.

More importantly, prospects started mentioning how “clean,” “modern,” and “professional” our brand looked. That matters a lot in our line of work, where trust is everything. We also saw a noticeable uptick in inbound inquiries, and a few deals closed faster which, honestly, I chalk up to having a sharper presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were sharp. Communication was on point no black holes, no chasing. We had regular check-ins, and they were always clear on what was done, what was next, and what they needed from us.

What stood out most was their responsiveness. If we flagged something whether it was a tone issue or a design tweak they didn’t get defensive. They listened, asked smart follow-up questions, and then acted quickly. They cared, which honestly isn’t as common as it should be.

What was your primary form of communication with Prompt Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a knack for taking complex, technical subject matter and distilling it into something visually and emotionally compelling. That’s a rare skill. Cybersecurity isn’t exactly sexy, but they made it feel sleek, trustworthy, and current without dumbing it down.

Are there any areas for improvement or something Prompt Digital could have done differently?

None comes to mind, they are good at what they know!