Prima Designing

BACKGROUND

Please describe your company and your position there.

I am the Vice President, Global Key Cities at Nike

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prima Designing, and what were your goals?

We just launched a new footwear and we needed to promote it. So, we needed a digital marketing agency to take the lead

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for some of the best digital marketing agency and we found Prima designing

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We went through a discovery phase to go over our objectives and goals. They then put together a 2 part strategy, focusing on Email and social marketing

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager, an email marketer and a social manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The strategy was very successful. We got an Improved open and click-through rate and also had Increment in sales of the newly launched footwear

How effective was the workflow between your team and theirs?

We had meetings twice a week to go over the work, and we communicated via emails.

What did you find most impressive or unique about this company?

They were a one-stop shop for all your digital marketing needs.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Owner, Online retail commercial store

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prima Designing, and what were your goals?

I hired Prima Designing to re-design my commercial website for better search visibility and results.

SOLUTION

How did you select Prima Designing and what were the deciding factors?

I selected Prima Designing after their pitch to make my website easier for me to manage and to make the website more modern in design and function.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Prima Designing was supposed to re-design my pages to make user navigation easier and to include content to make internet search engines produce higher ranking search results. They were also supposed to provide me with a management control panel that would make it easier for me to change website page content.

How many people from the vendor's team worked with you, and what were their positions?

I never worked with anyone besides a salesman.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Prima Designing repeatedly failed to listen to any of my demands for photo sizes at least as large as the existing pages before they changed them. Photos were too small, all text fonts were too small and very hard to read and website content was broken up into sections that made no sense. Their links sent users to the wrong pages and they would not fix any of my issues. After repeated failures to fix any of the issues, they ignored any of my further attempts at communication and kept my money.

Describe their project management style, including communication tools and timelines.

I spoke with the Prima Designing salesman weekly for some months without any success with website improvement. I provided written lists of issues that were ignored repeatedly.

What did you find most impressive or unique about this company?

Unfilled promises to improve the website.

Are there any areas for improvement or something they could have done differently?

Prima Designing should be more responsive to customer wishes and actually make improvements to webpage design.

BACKGROUND

Please describe your company and position.

I am the Owner of a personal project

Describe what your company does in a single sentence.

I'm a private individual who has his own website and YouTube channel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prima Designing to accomplish?

• To improve my website layout.
• To block Russian trolls and comments on my website.
• To look at improving interest and SEO’s on my YouTube channel

SOLUTION

How did you find Prima Designing?

Online Search

Why did you select Prima Designing over others?

• Good value for cost
• Other

How many teammates from Prima Designing were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Originally was redesigning my website, then sorting Russian troll comments to block them. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was very pleased with new layout of my website and how quickly they sorted the Russian Troll issue out! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes I discussed my project and issue's out with Jessica and she was responsive and very helpful. 

What was your primary form of communication with Prima Designing?

Email or Messaging App

What did you find most impressive or unique about this company?

Based in the USA but the software specialist where based in India. I liked my first contact lady Jessica. Because she was professional and responded quickly to my requirements and issues. 

Are there any areas for improvement or something Prima Designing could have done differently?

No I was happy with what they achieved for me not being that technically aware of modern methods of website development.

BACKGROUND

Please describe your company and your position there.

I'm a managing Director at a frozen food company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prima Designing, and what were your goals?

Our website was created over some years ago and had become out of date so we decided to redesign our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Searched online for website developers, then found different ones but they caught our attention after going through their past projects and proceeded with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Prima Designing re-design our website pages They provided a management control panel that made it easier and faster for us to change website page content.

How many people from the vendor's team worked with you, and what were their positions?

Their project manager and a developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They carried out an outstanding project for us which help in increase traffic that convert

Describe their project management style, including communication tools and timeliness.

Their communication skill is excellent. The team is well-rounded, quickly resolving even tangential issues.

What did you find most impressive or unique about this company?

They delivered a professional site that was easy to update. They have in-depth expertise and a user-friendly server interface.

Are there any areas for improvement or something they could have done differently?

No, their service was perfect.

BACKGROUND

Please describe your company and your position there.

I represent myself

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prima Designing?

Designed my Website

SOLUTION

How did you select this vendor and what were the deciding factors?

Reseaarch

Describe the project in detail and walk through the stages of the project.

Designing my web page

How many resources from the vendor's team worked with you, and what were their positions?

Charles worked with me

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent service

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

Responsiveness

Are there any areas for improvement or something they could have done differently?

No, they are professional and supportive