PlutoSec

BACKGROUND

Please describe your company and position.

I am the IT Administrator of Terrazza Angeletti

Describe what your company does in a single sentence.

We are a Quebec-based residential real estate developer focused on creating modern, eco-friendly apartments designed for sustainable and comfortable urban living.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec to accomplish?

• Monitor systems for potential cyber threats
• Train staff on basic cybersecurity practices
• Set up endpoint protection for office devices
• Secure our property management software
• Protect customer reservation and payment data
• Assess vulnerabilities in our internal IT systems
• Perform penetration testing on our booking platform
• Implement firewall and network security controls
• Ensure compliance with data privacy regulations

SOLUTION

How did you find PlutoSec?

• Online Search
• Clutch Site

Why did you select PlutoSec over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec reviewed and secured our digital environment, focusing on both our property management systems and online reservation platform. They performed vulnerability assessments and penetration tests, fixed the issues they found, and tightened access controls. They also set up endpoint protection on our office devices and optimized our firewall for stronger network security. In the end, we received a clear security report, compliance recommendations, and ongoing monitoring to help keep our data safe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved full resolution of critical vulnerabilities, improved compliance with data protection regulations, and now have real-time security monitoring in place. Our reservation platform is running securely, and staff awareness of cybersecurity risks has noticeably improved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid. They worked within the promised timeline and kept us informed throughout the process. Communication was easy, and they responded quickly whenever we had questions or needed adjustments.

What was your primary form of communication with PlutoSec?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to simplify complex cybersecurity issues. Even team members with no technical background understood what was happening and why. Their clear communication and hands-on support made the whole process smooth and stress-free.

Are there any areas for improvement or something PlutoSec could have done differently?

Their initial system assessment took a bit longer than expected. Otherwise, everything was handled efficiently, and we were satisfied with the overall service.

BACKGROUND

Please describe your company and position.

I am the E-Commerce and IT Coordinator of Novello Wines

Describe what your company does in a single sentence.

We are a Toronto-based boutique winery specializing in handcrafted, small-batch wines made from locally sourced grapes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec to accomplish?

• Secure our e-commerce wine store platform
• Protect customer payment and personal data
• Perform vulnerability assessments on backend systems
• Conduct penetration testing of online ordering system
• Implement firewall and endpoint security
• Ensure compliance with data protection standards
• Set up real-time threat monitoring and reporting

SOLUTION

How did you find PlutoSec?

• Online Search
• Referral

Why did you select PlutoSec over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec looked over our entire online setup, from our website and payment gateway to our backend systems. They tested everything to find weaknesses, fixed the issues they found, and set up security tools to protect our site and customer data. They also gave us clear reports and advice on how to stay compliant and avoid future risks. Now we have ongoing monitoring in place, which gives us peace of mind.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with PlutoSec, we saw all major vulnerabilities resolved on our website and backend systems. Our online store now runs securely without any interruptions, and customer transactions are fully protected. We also gained compliance with data protection standards and now have real-time monitoring in place to catch any threats early.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was clear and well-structured. They delivered each phase of the work as promised and kept us updated throughout the process. Anytime we had questions or needed adjustments, their team responded quickly and handled everything efficiently. Working with them felt easy and professional.

What was your primary form of communication with PlutoSec?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how approachable and supportive their team was. They didn’t just handle the technical side—they took time to explain everything clearly, even to those of us without much IT knowledge. Their mix of professionalism and personal support really made a difference.

Are there any areas for improvement or something PlutoSec could have done differently?

The only small area for improvement would be speeding up the initial assessment phase. Once the work started, everything moved smoothly and was completed on time.

BACKGROUND

Please describe your company and position.

I am the IT Support Specialist of Mope Saronno

Describe what your company does in a single sentence.

We are a Toronto-based automotive service provider offering fuel, convenience items, and vehicle care solutions to local drivers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec to accomplish?

• Provide ongoing system security monitoring
• Secure our POS and payment systems
• Protect customer transaction data
• Implement firewall and network security
• Conduct vulnerability assessments
• Perform penetration testing on internal systems
• Secure our cloud-based billing software
• Set up endpoint protection for office devices
• Ensure compliance with data security standards
• Monitor network for real-time threats
• Train staff on cybersecurity best practices

SOLUTION

How did you find PlutoSec?

• Online Search
• Referral

Why did you select PlutoSec over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from PlutoSec were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec reviewed our entire digital setup, focusing on securing our payment systems and customer data platforms. They ran vulnerability assessments and penetration tests on our network and POS devices, then secured our cloud-based billing system. They also set up endpoint protection on all staff devices and strengthened our firewall. Key deliverables included a detailed security report, implementation of fixes, real-time network monitoring, and staff training sessions to improve overall cybersecurity awareness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After PlutoSec completed the project, we saw a full reduction in critical vulnerabilities across our network and payment systems. Our customer data handling became fully compliant with security standards, and we now have 24/7 monitoring in place for potential threats. Staff also became more aware of cybersecurity risks, reducing human errors significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very organized and straightforward. They provided clear timelines, shared updates regularly, and delivered everything as promised. Whenever we had questions or needed changes, their team responded quickly and handled our requests without delays. Working with them felt smooth and professional throughout the process.

What was your primary form of communication with PlutoSec?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about PlutoSec was their hands-on approach and how clearly they explained every step of the process. They didn’t just fix issues—they helped us understand what was being done and why. Their focus on both technical work and educating our team made them stand out.

Are there any areas for improvement or something PlutoSec could have done differently?

The only thing that could be improved is slightly faster initial setup. While the process was thorough, the early stages took a bit longer than we expected. Otherwise, everything went smoothly.

BACKGROUND

Please describe your company and position.

I am the IT Systems Coordinator of Studio Davide Garganese

Describe what your company does in a single sentence.

We are a Toronto-based dental clinic specializing in advanced implantology, cosmetic dentistry, and comprehensive oral healthcare services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec to accomplish?

• To secure our patient data management systems.
• To protect our dental management software from cyber threats.
• To implement advanced firewall and network security configurations.
• To perform regular vulnerability assessments on our infrastructure.
• To conduct comprehensive penetration testing for risk identification.
• To secure our cloud-based patient appointment and data portals.
• To deploy endpoint protection across all clinic devices.
• To ensure compliance with healthcare data protection regulations.
• To monitor network traffic for early detection of cyber threats.
• To deliver cybersecurity awareness training for all clinic staff.

SOLUTION

How did you find PlutoSec?

• Online Search
• Referral

Why did you select PlutoSec over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec reviewed and secured our entire digital setup, from patient records to our internal systems and cloud apps. They helped us lock down our network, secure our devices, and protect sensitive data. Their team gave us a clear report with fixes, handled all the technical work, and trained our staff to avoid common cyber risks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with PlutoSec, we saw a complete elimination of critical vulnerabilities in our systems. Our patient data handling now meets compliance standards, and our staff became much more aware of security risks. We also noticed smoother, more secure system performance with regular security monitoring in place.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid and organized. They shared clear timelines from the start and stuck to them for the most part. Whenever we had questions or needed changes, their team responded quickly and kept us updated throughout the process. Overall, they were professional, easy to work with, and very responsive to our needs.

What was your primary form of communication with PlutoSec?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how approachable and clear their team was, even when explaining technical cybersecurity issues. They didn’t just give us reports—they helped us understand the risks and solutions in plain language. Their hands-on approach and genuine focus on protecting our clinic made them feel more like a partner than just a service provider.

Are there any areas for improvement or something PlutoSec could have done differently?

The only small improvement would be faster initial onboarding. While their work was thorough, the setup phase felt a bit slower than expected. That said, the quality of their work made up for it. 

BACKGROUND

Please describe your company and position.

I am the Digital Systems Coordinator of B&B Art House Toronto

Describe what your company does in a single sentence.

B&B Art House Toronto is a modern boutique guesthouse offering stylish, comfortable accommodations with personalized service in the heart of downtown Toronto.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec to accomplish?

• Conduct a full penetration test of internal and public-facing networks
• Perform vulnerability assessment across the property management system (PMS)
• Implement firewall configuration hardening for Wi-Fi routers and business networks
• Secure the online booking system against data breaches and attacks
• Audit and secure payment processing platforms (PCI DSS compliance)
• Perform cloud security assessment for property management SaaS applications
• Implement endpoint protection across staff devices and property workstations
• Deploy SIEM solution for 24/7 security monitoring and intrusion detection
• Conduct social engineering simulations (like phishing tests) for staff awareness
• Provide a cybersecurity roadmap to improve infrastructure resilience over time

SOLUTION

How did you find PlutoSec?

• Online Search
• Referral
• Clutch Site

Why did you select PlutoSec over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec delivered a comprehensive cybersecurity solution for B&B Art House Toronto covering network, application, and cloud security. The project began with external and internal penetration testing focused on identifying vulnerabilities within the hotel’s network infrastructure, web applications, and guest Wi-Fi systems. A detailed vulnerability assessment was conducted on their property management software and online booking portals to ensure data protection and compliance with PCI DSS standards. Firewall configurations were audited and hardened, and endpoint protection was implemented across staff devices to strengthen overall network security.

In addition, PlutoSec performed a full cloud security assessment of their third-party SaaS applications and implemented a SIEM solution for real-time monitoring and intrusion detection. To address human risk factors, phishing simulations and social engineering tests were conducted alongside employee awareness training sessions. Finally, PlutoSec provided a comprehensive cybersecurity roadmap, helping B&B Art House Toronto plan long-term security improvements and maintain resilience against evolving threats.

The project deliverables included a detailed penetration testing report, vulnerability assessment results, firewall and endpoint audit findings, cloud security assessment documentation, SIEM deployment, and formal training outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in several measurable outcomes that demonstrated clear progress and success. B&B Art House Toronto’s network and systems achieved a 92% reduction in critical vulnerabilities following remediation based on PlutoSec’s recommendations. Their online booking platform and payment gateway passed PCI DSS compliance checks after the security improvements. The firewall and endpoint security audits led to full policy compliance and blocked multiple unauthorized access attempts within the first month of deployment.

The implementation of a SIEM solution enabled real-time monitoring, identifying and logging over 1,500 potential security events within the first 30 days, with zero confirmed breaches. The phishing simulation results improved significantly, with employee click rates dropping from 27% in the first round to just 6% after staff awareness training. Overall, B&B Art House Toronto’s security posture strengthened considerably, reducing their overall cybersecurity risk exposure by over 70% according to PlutoSec’s final risk assessment report.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec’s project management was smooth and professional throughout. They shared a clear timeline at the start and delivered everything on schedule without delays. Whenever we had questions or needed clarifications, their team was quick to respond and explained things in simple terms, which really helped. They were proactive in providing updates without us having to chase them, and any adjustments we requested along the way were handled without hesitation. Overall, working with them felt easy and collaborative.

What was your primary form of communication with PlutoSec?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most about PlutoSec was how hands-on and practical their approach was. Instead of just sending reports, they took the time to walk us through every finding and explain how it impacted our business. Their team wasn’t just technical—they understood our day-to-day operations and tailored their solutions to fit our actual needs. The personal attention and the way they made cybersecurity feel like a partnership, not just a service, was what impressed us the most.

Are there any areas for improvement or something PlutoSec could have done differently?

Honestly, the only area where PlutoSec could improve is providing more post-project follow-up after the main work is done. While their initial support was great, having regular check-ins or a scheduled review session a few weeks later would have been helpful to ensure everything stayed on track. Other than that, their service was solid.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Pescara Blu Suites

Describe what your company does in a single sentence.

We are a Toronto-based bed & breakfast offering modern, family-friendly accommodations with secure online booking and personalized guest services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec - Cybersecurity Company Canada to accomplish?

• Perform penetration testing on our online booking and payment system to identify vulnerabilities.
• Secure customer data storage and protect sensitive guest information from potential breaches.
• Conduct a full vulnerability assessment of our website and backend infrastructure.
• Review and improve SSL/TLS encryption to ensure secure online transactions.
• Provide a remediation roadmap to strengthen our overall cybersecurity posture and prevent future attacks.

SOLUTION

How did you find PlutoSec - Cybersecurity Company Canada?

• Online Search
• Referral
• Clutch Site

Why did you select PlutoSec - Cybersecurity Company Canada over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from PlutoSec - Cybersecurity Company Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec carried out a complete cybersecurity assessment of our Toronto-based bed & breakfast’s digital systems, focusing primarily on securing our online booking platform, payment processing, and customer data storage. Their work began with manual and automated penetration testing to identify vulnerabilities in our website, booking forms, and backend systems.

They performed a full vulnerability assessment across our infrastructure, including APIs and data storage processes, and reviewed our SSL/TLS encryption for secure online transactions. PlutoSec also evaluated our firewall configurations and access controls to detect and resolve potential risks.

Key deliverables included a detailed vulnerability report, a prioritized remediation plan, post-fix verification testing, and recommendations for maintaining ongoing security. Their efforts ensured our digital systems were properly secured against cyber threats, protecting both our guests' data and our business operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By the end of the project, all critical vulnerabilities in our booking platform and backend systems had been resolved. Our payment transactions and customer data are now properly encrypted and securely handled. The risk of unauthorized access and data breaches has been significantly reduced.

Additionally, we experienced improved system stability, and our team now follows stronger security practices thanks to PlutoSec’s recommendations. Their work gave us a more secure and reliable digital platform for managing guest reservations and payments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec’s project management was clear and professional from start to finish. They provided a structured timeline at the beginning and delivered all reports and updates on schedule. Communication was smooth throughout—they responded quickly whenever we had questions and were always helpful and easy to work with. Their organized approach made the entire process simple and efficient for our team.

What was your primary form of communication with PlutoSec - Cybersecurity Company Canada?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about PlutoSec was how easy they made cybersecurity feel for a small business like ours. They explained every issue clearly, without overcomplicating things, and worked with us step-by-step to resolve vulnerabilities. Their team was professional, approachable, and genuinely cared about securing our business—not just completing the project.

Are there any areas for improvement or something PlutoSec - Cybersecurity Company Canada could have done differently?

A simple, non-technical summary at the start of their report would have been helpful for our management team to understand key risks more easily. Other than that, their service was smooth, professional, and very effective.

BACKGROUND

Please describe your company and position.

I am the Hotel Manager of Rifugio Croda

Describe what your company does in a single sentence.

We are a hotel and hospitality business offering online reservations, guest accommodations, and personalized services for travelers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec - Cybersecurity Company Canada to accomplish?

• Perform manual and automated penetration testing on our hotel’s booking website and payment gateway to identify OWASP Top 10 vulnerabilities.
• Conduct a full vulnerability assessment of our backend servers, APIs, and customer data storage systems.
• Implement Web Application Firewall (WAF) configurations and DDoS protection to secure our public-facing systems from external attacks.
• Secure our payment processing infrastructure to ensure PCI-DSS compliance and prevent card data exposure.
• Assess and strengthen our cloud security posture, including IAM roles, encrypted storage, and secure network configurations.
• Provide managed security services, including real-time threat monitoring, intrusion detection, and incident response planning to protect our hotel’s digital operations.

SOLUTION

How did you find PlutoSec - Cybersecurity Company Canada?

• Online Search
• Referral
• Clutch Site

Why did you select PlutoSec - Cybersecurity Company Canada over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from PlutoSec - Cybersecurity Company Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec carried out a comprehensive cybersecurity assessment focused on securing our hotel’s digital infrastructure, including our online booking platform, payment gateway, and backend systems. Their work began with extensive manual and automated penetration testing to identify vulnerabilities in our website, APIs, and administrative portals.

They also performed a full vulnerability assessment of our backend infrastructure, covering servers, data storage, and cloud services. Their team reviewed our firewall rules, SSL/TLS configurations, and encryption practices to ensure secure handling of guest data and payment transactions.

Key deliverables included a detailed vulnerability report outlining risks and solutions, a prioritized remediation roadmap, post-remediation verification testing to confirm all critical issues were resolved, and compliance guidance related to PCI-DSS and GDPR. Their work resulted in a more secure, resilient digital platform for our hotel’s daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By the end of the project, all major vulnerabilities identified during the initial assessment were resolved. Our hotel’s booking system, payment gateway, and backend servers became significantly more secure and stable. Unauthorized login attempts dropped noticeably after PlutoSec implemented stronger access controls.

We also achieved compliance with data privacy and payment security standards, which was a key milestone for us. Overall, our digital infrastructure now runs more securely and reliably, giving both our team and our guests greater confidence in our online systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec’s project management was excellent. They provided a clear timeline at the start and delivered every phase of the project on schedule. Communication was smooth and professional—whenever we had questions or needed support, their team responded quickly and helpfully.

They were flexible with our internal schedules and worked around our peak booking periods to avoid disruptions. Overall, their organized and client-focused approach made the entire process easy to manage from our side.

What was your primary form of communication with PlutoSec - Cybersecurity Company Canada?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to explain complex cybersecurity issues in simple, practical terms really stood out. They didn’t just find vulnerabilities—they made sure we understood the risks and worked with us directly to fix them without slowing down our business. It felt like they were part of our team, not just outside consultants.

Are there any areas for improvement or something PlutoSec - Cybersecurity Company Canada could have done differently?

A simplified summary at the start of their technical report would’ve helped our management team quickly understand the key findings without going through all the technical details. Other than that, their service was excellent, and we felt well-supported throughout the entire project.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Peonia Blu

Describe what your company does in a single sentence.

We are a Toronto-based vacation rental business offering private, fully-equipped apartments for travelers seeking comfortable and secure accommodations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec - Cybersecurity Company Canada to accomplish?

• Conduct penetration testing on our booking website.
• Identify and fix vulnerabilities in payment processing.
• Secure customer data storage and backend systems.
• Protect APIs from unauthorized access.
• Review and strengthen SSL/TLS encryption.
• Implement secure login and session management.
• Ensure GDPR and Canadian data privacy compliance.
• Prevent potential data breaches and hacking attempts.
• Provide a detailed vulnerability report with remediation steps.
• Improve overall cybersecurity posture and system reliability.

SOLUTION

How did you find PlutoSec - Cybersecurity Company Canada?

• Online Search
• Referral
• Clutch Site

Why did you select PlutoSec - Cybersecurity Company Canada over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from PlutoSec - Cybersecurity Company Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec conducted a full cybersecurity assessment of our booking website, payment system, and backend infrastructure. Their work started with manual and automated penetration testing to identify vulnerabilities in our booking forms, payment gateway, and admin portal. They also reviewed our API endpoints, SSL/TLS configurations, and customer data storage practices to detect security risks.

Key deliverables included a detailed vulnerability report with technical findings and risk ratings, a prioritized remediation plan, and secure configuration guidelines. Once fixes were implemented, they conducted post-remediation verification testing to confirm all critical issues were resolved. They also provided compliance guidance to help us align with data privacy regulations. Overall, PlutoSec’s work secured our entire digital platform and gave us a clear path to maintain long-term cybersecurity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By the end of the project, all critical and high-risk vulnerabilities identified in our website, payment system, and backend were resolved. Our booking platform became more stable and secure, and customer data storage was fully encrypted following PlutoSec’s recommendations. We also passed a data privacy compliance review, which had previously been a challenge for us. Additionally, the system operated more smoothly, and unauthorized access attempts were significantly reduced after the security improvements were implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec’s project management was smooth and professional from start to finish. They shared a clear project plan at the start, with realistic timelines for each phase, and delivered every milestone exactly as promised. Their team was highly responsive throughout the project—questions were answered quickly, and any requests we had were handled without delays. Overall, communication was clear, updates were regular, and the entire process felt well-organized and easy to manage.

What was your primary form of communication with PlutoSec - Cybersecurity Company Canada?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about PlutoSec was how approachable and practical their team was. They didn’t just focus on technical testing—they explained every issue in simple terms and guided us through the fixes step by step. Their attention to detail and commitment to helping us secure our business, not just deliver a report, made them feel like real partners rather than outside consultants.

Are there any areas for improvement or something PlutoSec - Cybersecurity Company Canada could have done differently?

The only improvement we’d suggest is adding a simple, non-technical summary to their final report. While their findings were clear and detailed, a brief executive overview would have helped our management team quickly understand the top risks without needing to read the full technical document. Other than that, everything went smoothly, and we were very satisfied with their work.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of La Casa del Mastro

Describe what your company does in a single sentence.

We are a Toronto-based vacation rental company offering private, fully-equipped accommodations with modern amenities for travelers seeking a comfortable and secure stay.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec - Cybersecurity Company Canada to accomplish?

• To secure customer data storage and backend infrastructure against unauthorized access and potential data breaches.
• To ensure compliance with data privacy regulations by assessing and improving our website’s encryption and access controls
• To perform manual penetration testing and identify vulnerabilities in our online booking and payment system.

SOLUTION

How did you find PlutoSec - Cybersecurity Company Canada?

• Online Search
• Referral

Why did you select PlutoSec - Cybersecurity Company Canada over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from PlutoSec - Cybersecurity Company Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec carried out a full cybersecurity assessment of our Toronto-based vacation rental business’s digital infrastructure. Their work focused on securing our online booking platform, payment gateway, and backend systems where guest data is stored. The project started with manual and automated penetration testing to uncover vulnerabilities in our website, booking forms, and admin portal.

They then reviewed our data storage processes, encryption practices, and backend access controls to identify risks of unauthorized access or data exposure. PlutoSec also evaluated our third-party integrations and API connections to ensure no hidden vulnerabilities existed.

Key deliverables included a detailed vulnerability report with step-by-step remediation guidance, a secure configuration checklist tailored to our platform, and a final verification report confirming all critical issues were resolved. They also provided practical recommendations to help us maintain compliance with data privacy regulations and protect sensitive customer data moving forward. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After working with PlutoSec, all critical and high-risk vulnerabilities in our booking system and backend were fully resolved. Our payment system and customer data storage are now properly encrypted, and unauthorized access attempts have significantly decreased after implementing their security recommendations.

We also passed a third-party data privacy compliance check without any issues, which had been a concern before this project. Overall, our digital infrastructure is now more stable, secure, and trustworthy for handling customer bookings and sensitive information.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec managed the project professionally from start to finish. They clearly outlined the phases of work, shared realistic timelines, and delivered everything on schedule without delays. Communication was smooth throughout the project—they responded quickly to our questions and kept us updated at every stage.

Whenever we needed clarification or had special requests, their team was flexible and helpful. Overall, their project management felt organized, efficient, and easy to work with, which made the whole process straightforward on our side.

What was your primary form of communication with PlutoSec - Cybersecurity Company Canada?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about PlutoSec was how practical and hands-on their approach was. They didn’t just point out problems—they showed us exactly how those issues affected our business and guided us through fixing them in a way that fit our needs.

Their ability to explain technical risks in simple, clear language stood out, especially for a small team like ours without much IT experience. It really felt like they cared about securing our business, not just finishing a project.

Are there any areas for improvement or something PlutoSec - Cybersecurity Company Canada could have done differently?

If we had to suggest anything, it would be adding a simple, non-technical summary at the start of their final report to help management quickly understand the key risks and actions needed. The report itself was very detailed—which was great for technical staff—but a quick overview would’ve made it easier for non-technical decision-makers.

Other than that, we were very happy with their work. Their team was professional, responsive, and genuinely helpful throughout the project.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Il Passaggio

Describe what your company does in a single sentence.

We are a Toronto-based private chauffeur and executive transfer service offering premium, on-demand transportation for individuals, corporate clients, and events.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PlutoSec - Cybersecurity Company Canada to accomplish?

• Perform comprehensive penetration testing on our online booking system to identify vulnerabilities in form inputs and session management.
• Secure our payment gateway by assessing encryption protocols, PCI compliance, and protection against man-in-the-middle attacks.
• Conduct a full vulnerability assessment of our website, backend portal, and mobile booking integrations.
• Implement strong access control policies to prevent unauthorized admin access and privilege escalation.
• Evaluate the security of APIs used for customer scheduling, GPS tracking, and third-party integrations.
• Review and harden our SSL/TLS configurations to ensure encrypted communication between users and our platform.
• Identify and mitigate any data exposure risks related to client records, ride history, or payment details.
• Ensure compliance with Canadian data privacy laws and GDPR for clients booking from overseas.
• Run phishing simulations and awareness training for our small operations team to reduce social engineering risk.
• Provide a detailed remediation roadmap and assist with security patch implementation and post-fix verification.

SOLUTION

How did you find PlutoSec - Cybersecurity Company Canada?

• Online Search
• Referral

Why did you select PlutoSec - Cybersecurity Company Canada over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from PlutoSec - Cybersecurity Company Canada were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

PlutoSec conducted a full cybersecurity assessment of our Toronto-based chauffeur service’s digital platform, focusing primarily on our web application, admin dashboard, and booking/payment systems. The engagement began with an in-depth penetration test targeting both client-facing and backend components. They manually tested for common vulnerabilities including SQL injection, cross-site scripting (XSS), broken authentication, and insecure direct object references.

Their team then reviewed our third-party integrations, including mapping and scheduling APIs, to identify potential risks in data sharing and endpoint security. They also assessed our SSL/TLS configurations and helped us implement encryption best practices to ensure secure communication across all user interactions.

Key deliverables included a detailed vulnerability report with severity levels and remediation instructions, a secure coding guideline tailored to our environment, a post-remediation validation report confirming fixes, and a compliance checklist aligned with Canadian privacy laws and GDPR. Additionally, they provided phishing awareness training for our internal team and recommendations for hardening cloud infrastructure connected to our booking system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of PlutoSec’s work were clear and impactful. We were able to eliminate all critical and high-risk vulnerabilities discovered during the initial assessment. Our SSL/TLS setup was significantly improved, with stronger encryption and properly configured certificates now in place.

Suspicious login activity dropped noticeably after they helped us strengthen our authentication and access controls. The phishing simulations they conducted helped our team recognize and respond better to suspicious emails. Most importantly, we successfully passed an external data protection audit for the first time without any major findings. Thanks to PlutoSec, our platform is now far more secure and reliable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PlutoSec’s project management was efficient and well-structured from start to finish. They provided a clear timeline at the beginning of the engagement and stuck to every deadline without needing reminders or follow-ups. Each phase—from the initial assessment to final reporting—was delivered on time and with a high level of detail.

Their communication was consistent and responsive. Anytime we had questions or needed clarification, they got back to us quickly with helpful, easy-to-understand answers. They were also flexible when we needed to adjust schedules around our business hours. Overall, they managed the project smoothly and made the entire process stress-free on our end.

What was your primary form of communication with PlutoSec - Cybersecurity Company Canada?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about PlutoSec was their ability to blend deep technical knowledge with practical, real-world solutions. They didn’t just point out problems—they showed us how those issues could be exploited in our specific environment and guided us through fixing them in a way that worked for our business.

Their team was also incredibly easy to work with. They were approachable, clear in their communication, and always focused on helping us improve—not just ticking boxes. It felt like they truly cared about the security of our platform, which made a big difference.

Are there any areas for improvement or something PlutoSec - Cybersecurity Company Canada could have done differently?

Honestly, we were really happy with PlutoSec’s work, but if we had to suggest anything, it would be to include a short, non-technical summary at the top of their report. The full document was super detailed—great for our tech team—but a quick overview would’ve made it easier for our leadership to digest.

Also, while their support was solid throughout the project, having someone available for the occasional late-hour question would’ve been helpful. We sometimes deal with time-sensitive updates outside normal hours, so even just an emergency contact option would be a nice touch. But overall, they were great to work with and really knew their stuff.