Perpetum helps global companies hire and manage remote teams in Eastern Europe — engineering, data, AI, customer success, and back-office operations.
We are not a platform. We are a staffing partner with amazing headhunting. One point of contact, one invoice, fully transparent salaries, and a hands-on approach built over 9 years and 300+ hires.
Our services:
Turnkey Staff Augmentation — our core offering. You define the role. We headhunt, pre-screen, and present a shortlist of 3-5 candidates we'd stake our reputation on. You interview and pick. We handle employment, compliance, payroll, equipment, and benefits. No setup fees. No separate recruitment charges. Headhunting is included.
Employer of Record (EOR) — for companies that source their own talent. We handle employment, payroll, taxes, social contributions, and compliance in Bulgaria and across Eastern Europe.
Headhunting & Recruitment — standalone talent sourcing for companies that want to find the right person but manage employment themselves. Available across Eastern Europe with deepest expertise in Bulgaria.
Contractor Sourcing — temporary teams for specific projects or deliverables, charged at a daily rate.
Build-Operate-Transfer (BOT) — we build and operate a full team or hub under your brand, then transfer ownership when you're ready. Ideal for companies testing Eastern Europe before committing to a permanent presence. Or we can open your legal entity from Day 1.
Why clients stay:
97% retention rate. Most of our clients have been with us for 4+ years across different companies and roles. We invest in our people — premium health insurance, sports memberships, team events — and they show up loyal and productive.
Clients include Alation, Corpay, LILT, Tide Bank, Popp.AI, Paddy Power Betfair and more.
HQ: Sofia, Bulgaria. Core market is Bulgaria with coverage across Romania, Poland, Ukraine, Serbia, and broader Eastern Europe. Options for LATAM and APAC staffing.
Technical Support Services for Data Governance Software Co
Employer of Record (EOR) ServicesIT Managed ServicesStaffing
Confidential
Aug. 2021 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Our relationship is collaborative and supportive."
May 8, 2026
Director of Technical Support, Alation
Jude Rothwell
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
Perpetum Outstaffing provides technical support services for a data governance software company. The team analyzes technical issues and collaborates with end customers to implement solutions.
Perpetum Outstaffing has helped the client achieve a customer satisfaction rate of over 95%. The team delivers quality work in a timely manner, exceeding the client's expectations. Moreover, they are collaborative, supportive, and proactive. Overall, the engagement is a success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Technical Support of Alation
Describe what your company does in a single sentence.
AI and Data Governance software
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Perpetum Outstaffing to accomplish?
Deliver Technical Support Services for our European customers
To deliver an exceptional customer experience
SOLUTION
How did you find Perpetum Outstaffing?
Referral
Why did you select Perpetum Outstaffing over others?
Great culture fit
Company values aligned
How many teammates from Perpetum Outstaffing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Technical support cases are assigned to each team member. They are responsible for analysing the issue and liaising with the customer to deliver the solution in a timely manner and to the quality expected by our customers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We measure customer satisfaction which now averages over 95%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Our contract is an ongoing delivery. Kamen closely monitors the delivery of the team and is proactive if any team member deviates from my expectations.
What was your primary form of communication with Perpetum Outstaffing?
Virtual Meeting
What did you find most impressive or unique about this company?
Our relationship is collaborative and supportive. Kamen has spent time getting to know the business and uses this in coaching sessions with the team
Are there any areas for improvement or something Perpetum Outstaffing could have done differently?
I wouldn't change anything
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
Perpetum was built for leaders who don't have time to gamble on remote hiring.
When a role sits open for months, work slows down, customers feel it, and growth gets delayed. Our job is to remove that friction.
Founded by Kamen Bochev, an operator with 9 years of building and managing remote teams across Eastern Europe. 300+ hires, 50+ clients, 97% retention.
We stay close to accounts, stay transparent about costs, and stay involved long after the start date. A proven model, rebuilt with closer s
Meet the Team
Kamen BochevFounder
Founder & CEO of Perpetum. 9 years building remote teams in Eastern Europe for US and UK companies. 300+ hires, 50+ clients, 97% retention. I care about placing the right people — not just filling roles.
What Sets Us Apart
We place people who stay
97% retention rate in an industry where 20-30% annual attrition is the norm. We invest in our people — premium health insurance, sports memberships, team events — and they show up loyal and productive. Most of our teams have been with us for 4+ years.
Headhunting is included, not extra
We don't charge recruitment fees on top of our service. Headhunting, pre-screening, and shortlisting are built into the model. You get 3-5 candidates we'd stake our reputation on — not 50 CVs from a database. Most clients hire from the first shortlist within 2-3 weeks.
One partner, not five vendors
No separate recruiter, EOR provider, equipment vendor, and accountant to coordinate. We handle sourcing, employment, compliance, payroll, equipment, and benefits end-to-end. One invoice, transparent salaries, one person who picks up the phone when something goes wrong.
If you’re not seeing exactly what you need here, send this company a custom message.
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