Patchboard

BACKGROUND

Please describe your company and your position there.

CEO of Full Court Tennis -Featuring ATP & WTA Coaches Follow them and interact in the Full Court Feed or Hire them for in-app virtual lessons For all levels of play and all coaches

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Patchboard?

To conduct an SEO Audit

SOLUTION

How did you select this vendor and what were the deciding factors?

a referral

Describe the project in detail and walk through the stages of the project.

It took Patchboard 6 weeks to conduct the audit

How many resources from the vendor's team worked with you, and what were their positions?

Ian at Patchboard conducted the audit

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got a lot of valuable information to help us get traction .

How effective was the workflow between your team and theirs?

Very effective and very responsive

What did you find most impressive or unique about this company?

The information delivered is extremely useful to propel us forward .

Are there any areas for improvement or something they could have done differently?

No they did a great job .

BACKGROUND

Please describe your company and your position there.

I own and operate an independent music venue and events center.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Patchboard?

We host concerts and other events multiple times per week and had hit an impasse with our onine advertising campaigns. Patchboard literally came to our rescue, overseeing the campaigns and getting much better results than we had been.

SOLUTION

How did you select this vendor?

I had previous professional experience with the Patchboard staff.

Describe the scope of their work in detail.

They specifically worked with us to get more attention for our online ad campaigns on Facebook and Instagram.

What was the team composition?

I've worked closely with Ian B. to direct and manage our ad campaigns for the best results.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a dramatic increase in online interest in our events and that has transformed into increased ticket sales for our events.

How effective was the workflow between your team and theirs?

The workflow was very efficient and effective. We had one in person meeting and were able to manage the remainder of the work online. Their communication is strong and responsive.

What did you find most impressive about this company?

The ease and timeliness with which we are able to discuss and implement the campaign are outstanding.

Is there any area for improvement or anything that could have been done differently?

I look forward to working with Patchboard for many years to come.

BACKGROUND

Please describe your company and your position there.

I am the Director Client Development for Tremor

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Patchboard, and what were your goals?

Digital Marketing and SEO Audit

SOLUTION

How did you select this vendor and what were the deciding factors?

We've worked with Patchboard on other projects and appreciate their knowledge, transparency, and efficiency.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We asked Patchboard to work with a monthly budget and run all paid media accounts including Google and Social Media for 4 months. We also asked him to take a month and perform an SEO audit on our client website.

How many people from the vendor's team worked with you, and what were their positions?

Ian Bolender - Lead

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The SEO audit resulted in an impressive level of insight and detail, as well as very actionable next steps. The paid media spend increased conversions/awareness month over month.

Describe their project management style, including communication tools and timeliness.

Patchboard works through email, phone, and text and are easy to reach. Patchboard created a timeline at the beginning of the project and met every deadline and milestone.

What did you find most impressive or unique about this company?

Patchboard's expertise and consultative approach were valuable and integral to each campaign we run. They consistently provide great work even across the different industries we serve and never hesitate to fully understand each of our client’s businesses. We appreciated the knowledge, transparency, and efficiency of the team.

Are there any areas for improvement or something they could have done differently?

n/a