pansyer

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Hotel Amira, a 5-star boutique hotel in Bansko that offers a luxurious, relaxing retreat with premium amenities for travelers seeking comfort and world-class service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with pansyer?

We needed to create a high-end website that reflects our 5-star standards, makes it effortless for guests to book their stay directly, and beautifully showcases our spa, dining, and luxury accommodation to potential visitors.

SOLUTION

What was the scope of their involvement?

pansyer has taken on the whole project and built us a high-end digital home. They’ve designed a site that feels luxurious and clean, matching the vibe of our boutique suites and spa. It doesn’t just look like a standard hotel page; it feels like an experience.Moreover, they’ve set up a direct booking system so guests can check availability and grab a room without having to go through those big, expensive third-party booking sites. They’ve also built beautiful, visual pages for everything we offer, from our dining and spa treatments to our ski-ready rooms, so guests know exactly what they’re getting before they arrive.pansyer has ensured that everything works perfectly on a phone screen. They’ve also helped us show up on search engines when people are looking for a luxury stay in Bansko. The team sticks around to handle all the backend stuff, including security, backups, and site speed, so the booking system never crashes, and we don’t have to worry about a thing.

What is the team composition?

We work with 2–5 teammates from pansyer.

How did you come to work with pansyer?

We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in February 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the new site, we’ve seen a noticeable shift in how we do business. We’ve seen a significant increase in guests booking directly through our website rather than third-party platforms (45% increase). This has not only boosted our profit margins by eliminating those heavy commission fees, but it also gives us a direct connection to our guests from the moment they book.Moreover, because the site now beautifully highlights our spa and dining packages, we’ve noticed more guests asking for and booking these 'add-ons' before they even arrive. It’s helped us increase our revenue per guest while making their stay more enjoyable. In fact, we’ve seen a 28% increase in bookings for these services.Additionally, the bounce rate has dropped significantly. Guests now stay on the site much longer to look through our room galleries and facility pages, which tells us that the new design is effectively capturing their interest right away. We’ve received several compliments during check-in about how easy it was to find all the information they needed and how much they loved browsing the photos of our rooms and spa before they arrived.

How did pansyer perform from a project management standpoint?

They’ve delivered everything exactly on time. We always feel like they’re in control of the project, which makes the whole process completely stress-free for our team. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

What we’re most impressed with is their ability to blend high-end aesthetics with practical, functional results. It’s rare to find a team that understands both luxury hospitality and the technical side of things so well.

Are there any areas they could improve?

Everything has gone exactly to plan. We’re very satisfied with the entire process, and there isn’t anything we would change.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Europaleti Coco, a company that provides high-quality wooden pallets and eco-friendly recycling services to help local businesses transport and store their goods safely.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with pansyer?

We needed to build a modern website that made it easy for other businesses to find us and work with us. Our main goals were to have a site that loaded fast, showed off our pallet services with clear photos, and included a map so clients could find our location in Iernut without any hassle.

SOLUTION

What was the scope of their involvement?

pansyer has handled everything from the initial design to getting the site live. They’ve taken our business needs and turned them into a professional digital storefront. The main scope of work includes:Moreover, pansyer provides ongoing maintenance. They handle all the backend heavy lifting, including regular security monitoring and routine backups, ensuring our data is always protected. The team also actively runs performance checks to keep the site fast for our clients. In addition, pansyer keeps our WordPress environment, plugins, and themes updated to the latest versions. Finally, whenever we need to update our service information or swap out photos, they’re quick to respond and handle the changes for us.

What is the team composition?

We work with 2–5 teammates from pansyer.

How did you come to work with pansyer?

We found pansyer through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with pansyer in January 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the new website launched, we’ve seen clear improvements. First, we receive more relevant B2B requests through our new contact form. Before the new website, we relied entirely on offline inquiries, averaging about four per month. After launching the site, we saw a 250% increase in inquiries in the first month alone, and we’ve continued to see steady growth since then.Moreover, clients now find our location easily using the map, saving us time on the phone. Our digital presence finally matches the high quality of our products and services. The site is fast, secure, and has had zero downtime, giving us a dependable way to connect with partners 24/7. In addition, we’ve seen improvements in our search engine rankings in the area we’re ranking well for our main keywords.

How did pansyer perform from a project management standpoint?

pansyer is excellent to work with. They’re highly organized, communicate clearly without using confusing technical jargon, and deliver everything exactly on time. We always feel they’re on top of the project, making the whole process smooth and stress-free for us. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we’re most impressed with is how pansyer balances high-level technical skills with a deep understanding of our local business needs.

Are there any areas they could improve?

Everything has gone according to plan. We’re very satisfied with the process and the final result, so there isn’t anything we’d change.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of AdMax

Describe what your company does in a single sentence.

AdMax is a performance marketing agency based in Sofia with operations in Bulgaria and Romania.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire pansyer to accomplish?

• Website development

SOLUTION

How did you find pansyer?

Referral

Why did you select pansyer over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from pansyer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Pansyer to completely overhaul our digital presence as we scaled across Europe. 

The main thing they did was set up a multi-domain system. Instead of one clunky site with a translation toggle, they built three separate, high-speed sites for our Bulgarian, Romanian, and English markets. They handled everything from the initial UX strategy to the technical SEO (like hreflang tags) to make sure we ranked correctly in each country.

Key Deliverables
Local Domains: Three distinct, fully localized websites (.agency, .ro, .bg) that are easy for us to manage.
Custom B2B Design: A unique, professional look that separates us from the "template" agencies.
Lead Qualification System: Smart forms that filter and qualify our incoming B2B inquiries.
Performance Tech: Advanced speed optimization so the pages load instantly on mobile and desktop.
SEO Framework: A solid technical setup so our international offices are visible in local search results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the launch, the most immediate win has been the quality of our inbound leads. Because of the custom qualification forms Pansyer built, we’ve seen a significant drop in 'junk' inquiries and a much higher percentage of qualified B2B prospects hitting our CRM.

Our international authority has also taken a massive leap. Having dedicated domains for Bulgaria and Romania (instead of just a translation plugin) has noticeably improved our trust levels with local founders. We are seeing much higher engagement rates on our localized content than we ever did with our previous single-site setup.

Technically, the site speed is night and day. We now pass all Google Core Web Vitals with ease, which is vital for our own PPC landing pages. The site loads almost instantly on mobile, which has directly helped lower our bounce rates. Overall, we now have a professional, high-speed 'engine' that finally matches the high-level performance marketing we provide to our own clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Pansyer is incredibly disciplined. Since we run a performance agency ourselves, we have zero patience for missed deadlines or 'vague' updates, and honestly, they exceeded our expectations.

What was your primary form of communication with pansyer?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about pansyer was their absolute refusal to compromise on performance. 

Are there any areas for improvement or something pansyer could have done differently?

To be honest, it’s hard to find fault with the technical output. If I had to pick something, it would be that they are so focused on technical performance and 'clean' architecture that they can sometimes be a bit too direct in their feedback. 

BACKGROUND

Please describe your company and position.

I am the Brand Manager of PaoloBotticelli

Describe what your company does in a single sentence.

Paolo Botticelli is a footwear and accessories retailer offering men’s, women’s, and children’s shoes, bags, and related products through its online store and retail locations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire pansyer to accomplish?

• Increase eCommerce revenue while maintaining profitable acquisition costs

SOLUTION

How did you find pansyer?

Referral

Why did you select pansyer over others?

• Referred to me
• Company values aligned

How many teammates from pansyer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pansyer managed our digital acquisition with a focus on scaling eCommerce revenue. Their work included campaign strategy, paid advertising management, account restructuring, tracking improvements, and continuous performance optimization.

They built a structured and scalable acquisition system, tested audiences and creatives, and optimized campaigns based on performance data. Regular reporting and analysis helped us scale while maintaining efficient acquisition costs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to strong growth in eCommerce revenue and a much more efficient acquisition process. We successfully scaled digital campaigns while maintaining very low acquisition costs.

Campaign performance became more stable and predictable, allowing us to increase daily revenue without sacrificing profitability. Improved tracking and reporting also gave us much better visibility into performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was efficient and well organized. Communication was direct and focused on performance, and we always had a clear understanding of results and priorities.

Deliverables were completed on time, and the team responded quickly whenever adjustments were needed. They were proactive in suggesting improvements and continuously worked on optimizing performance.

What was your primary form of communication with pansyer?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their performance-driven approach and focus on real business results. They worked in a very structured and analytical way and consistently looked for opportunities to improve performance.

Their ability to scale campaigns while maintaining efficiency made a noticeable difference for our business.

Are there any areas for improvement or something pansyer could have done differently?

Overall, we were very satisfied with the collaboration. At the beginning of the project there was a learning period while campaigns and tracking were being structured, but after that the process became very efficient.

We did not encounter any major issues and the cooperation worked well.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a PPC agency that helps Romanian brands clarify their positioning, launch effective campaigns, and drive measurable business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire pansyer to accomplish?

We hired pansyer to design and develop our website, ensuring it clearly communicates our positioning, supports lead generation, and reflects the quality of our work.

SOLUTION

Can you describe the scope of work pansyer handled for this project? Please include the main deliverables if you can.

Pansyer handled the full design and development of our website, including discovery and structure planning, UX/UI design, responsive front-end development, CMS setup, and on-page SEO fundamentals. Their main deliverables included the complete visual concept, page layouts, custom website build, mobile optimization, performance optimization, and a ready-to-use content management system that allows our team to manage updates independently.

How did you find pansyer?

Referral

Why did you choose pansyer over other options you considered?

Pricing fit our budget, there was a great culture fit, good value for cost, and their company values aligned with ours.

When did your project with pansyer start and end?

The project started in November 2025 and ended in December 2025.

Roughly how much money have you spent on this project with pansyer?

Less than $10,000

How many teammates from pansyer were assigned to your project?

2-5

RESULTS & FEEDBACK

What were the measurable outcomes from your project with pansyer that showed progress or success?

The new website delivered clear improvements in usability, page performance, and how effectively our company communicates its value to potential clients. After launch, we saw stronger engagement from visitors, more qualified inquiries through the site, and a more reliable foundation for ongoing marketing and lead generation. Specifically, we saw faster load times, higher on-site engagement, and a 35% increase in qualified inquiries compared to the previous website, indicating clear performance and lead-generation improvements.

What was your primary form of communication with pansyer during the project?

Virtual Meeting

How would you describe pansyer’s project management? Did they deliver on time?

Their project management was organized and communicative, and the website was delivered on schedule.

What did you find most impressive or unique about working with pansyer?

Their zero-nonsense mindset, direct communication, and focus on real results made the collaboration efficient and refreshingly straightforward.

Is there anything pansyer could have done better or differently during the project?

Overall, the project ran smoothly and met our expectations.

BACKGROUND

Please describe your company and position.

I am the Marketing Director

Describe what your company does in a single sentence.

We deliver targeted digital marketing solutions for brands looking to increase visibility and revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire pansyer to accomplish?

• Improve lead generation and overall marketing performance through structured strategy, campaign execution, and ongoing optimization.

SOLUTION

How did you find pansyer?

• Online Search
• Clutch Site

Why did you select pansyer over others?

• Referred to me
• Company values aligned

How many teammates from pansyer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were responsible for developing and executing a comprehensive marketing strategy focused on lead generation and performance improvement. The work included market and audience research, campaign planning, creative development, media buying, and continuous optimization across key channels.

They also monitored performance metrics, tested different targeting and messaging approaches, and refined the funnel to improve conversion rates and reduce acquisition costs. Regular reporting and clear communication ensured transparency and steady progress toward measurable growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in a noticeable increase in qualified leads and overall marketing efficiency. Conversion rates improved as targeting, creatives, and funnel structure were continuously optimized, while customer acquisition costs became more stable and predictable.

In addition, campaign performance became more transparent through regular reporting and data-driven decision-making, allowing for consistent, measurable growth over time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was structured, proactive, and highly responsive. Deliverables were provided on time, communication was clear and consistent, and any adjustments or requests were handled quickly and professionally.

What was your primary form of communication with pansyer?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their transparency, responsiveness, and genuine focus on long-term growth made them feel more like a strategic partner than a typical service provider.

Are there any areas for improvement or something pansyer could have done differently?

There were no significant issues throughout the engagement. Communication was clear, timelines were met, and the team remained responsive and proactive at every stage.

If anything, additional scaling initiatives or expanded testing could provide even greater long-term impact, but overall the collaboration met expectations and delivered strong results.

BACKGROUND

Please describe your company and position.

I am the Founder of Nictap

Describe what your company does in a single sentence.

My company creates mobile applications which helps users.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pansyer to accomplish?

• Gain early bird users
• Social media attention

SOLUTION

How did you find Pansyer?

Referral

Why did you select Pansyer over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pansyer were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped me a lot with my marketing strategy, social media accounts and reaching as many users as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reached many users. Great social media results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always deliver on time, they respond fast. It is very easy to work and communicate with them

What was your primary form of communication with Pansyer?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Pansyer's experience, fast reactions, and knowing I can trust them stand out.

Are there any areas for improvement or something Pansyer could have done differently?

No