OMtech

BACKGROUND

Please describe your company and position.

I am the CEO of The Terence Watts BWRT Institute

Describe what your company does in a single sentence.

Training in psychology and psychotherapy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Take over the maintenance of existing websites
• Confirm the design is within OMtech's remit
• Immediate small update to site

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

• Pricing fit our budget
• Company values aligned

How many teammates from OMtech were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I have several bespoke websites and my web designer of 10 years had to retire early. He was a hard act to follow and I needed somebody to take over maintenance, updates, and later development. OMtech Masters replied quickly, got to work immediately, and confirmed they were happy to take over the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Super job! I've been quickly reassured that there would be no problem in looking after my sites, and a small but necessary adjustment carried out immediately.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured they knew exactly what I needed/wanted and confirmed every step. absolutely to time and responded to my needs perfectly.

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

Speed of response, personal approach, immediately answering questions. Very friendly.

Are there any areas for improvement or something OMtech could have done differently?

No - everything was great!

BACKGROUND

Please describe your company and position.

I am the Project Manager of Pinch Agency

Describe what your company does in a single sentence.

White label web development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• API Development / Integreation
• Wordpress Development

SOLUTION

How did you find OMtech?

• Referral
• Other

Why did you select OMtech over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to connect an opening time management tool to a Wordpress website so the data could be transferred from the CRM to Wordpress, updating the times on the website. This required creation of ACF in Wordpress and API configuration / integration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The API is connected, and updating the CRM sends data to the website and updates via a CRON.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. Any delays or issues are unavoidable, and always well explained and given in reasonable time. Strict deadlines are always met.

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

The communication is fast and efficient. They were able to take minimal information and develop complex requests with minimal feedback required.

Are there any areas for improvement or something OMtech could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Web design of a design company

Describe what your company does in a single sentence.

Web design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Set up a new online system

SOLUTION

How did you find OMtech?

Referral

Why did you select OMtech over others?

Referred to me

How many teammates from OMtech were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up a new online system to allow the client to process bulk timesheets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system was required to make the process of submitting multiple timesheets for clients a lot more time effective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All parts of the task were completed on time and they were great to deal with. Very quick when responding to queries and always really helpful.

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

They are very easy to deal with and always replied quickly to any queries that we had. Their work is also completed to a very high standard.

Are there any areas for improvement or something OMtech could have done differently?

No, everything was handled very well.

BACKGROUND

Please describe your company and position.

I am the Owner of mystead {the place where one is}.

Describe what your company does in a single sentence.

MyStead {the place where one is} is an all-in-one space for travelers and travel enthusiasts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OMtech to accomplish?

• Resolve SSL issue on one of the site's pages
• Integrate PayPal to mystead.com
• Page development

SOLUTION

How did you find OMtech?

Online Search

Why did you select OMtech over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for the cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Integrate PayPal
• Mobile app development
• SSL integration
• Web design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Paypal integrated
• SSL issues resolved
• New applications and functionalities on our website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OMtech was very capable, offering guidance and great communication throughout the project. Quick to respond, very knowledgeable. Highly recommend

What was your primary form of communication with OMtech?

Email or Messaging App

What did you find most impressive or unique about this company?

Joe, my contact, is very helpful and takes time to explain what needs to be done and makes sure there is an understanding between what I need as a client and how and what they will do. Great in communicating. The results are good and speak for themselves

Are there any areas for improvement or something OMtech could have done differently?

NONE

BACKGROUND

Please describe your company and your position there.

Systems Admin for Dina International Ltd

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

Our website needed new features to keep up with the competition. This work involved revamping our website and extensive custom code. We also had a very tight schedule and required the work to be tested and completed before a major trade show.

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a reliable developer that could deliver results in a short period. We have worked with OMTech for several projects and their work is top-notch, and the customer support is very responsive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a quotation as we were looking for work to be completed within our budget. Once the price was agreed we had a timescale set and began work on a test server. Each new feature was tested until we were satisfied with the outcome. Once the site was working as we envisioned it, we migrated to the live site. All the data was synced and the clients were very pleased to have a seamless experience.

How many people from the vendor's team worked with you, and what were their positions?

We had 1 point of contact throughout the project which made communication very quick and simple.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The speed of the site and the ease of use were dramatically improved. the new features gave us the flexibility to make changes in the future without the need of outsourcing work.

Describe their project management style, including communication tools and timeliness.

Very responsive on email and follows up to make sure everything is running smoothly.

What did you find most impressive or unique about this company?

We had a few issues on our server which delayed the project. Despite this OMTech worked out of hours to make sure the website was complete as soon as possible.

Are there any areas for improvement or something they could have done differently?

Nothing to complain about.

BACKGROUND

Please describe your company and your position there.

Omtech has been assisting us with their excellent ad hoc services for the past years and always delivered top quality service with a lot of patience as we don't have much technical knowledge. Revamped our website with game changing features and assisted us in busiest times resolving website issues going that extra mile even when it was out of their expertise and competence. Our contact Joe at Omtech is always available and very responsive. Feel free to get in touch with them and you'll receive a reply within minutes!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

We have an opencart based website and has always been managed by Omtech. With their help, it's now offering features not available on any of our competitors' websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

We always used Omtech for web developing services

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They assisted us implementing all our website extensions and developing new features that are essential part of the ordering and marketing process now

How many people from the vendor's team worked with you, and what were their positions?

We mainly work with our project manager, Joe

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ordering process is now very smooth and all product data is easily accessible.

Describe their project management style, including communication tools and timeliness.

You can expect prompt replies and very direct and easily understandable feedback and solutions to any issues

What did you find most impressive or unique about this company?

Their prompt replies and timely solutions were impressive.

Are there any areas for improvement or something they could have done differently?

Nothing that I can think of at the moment.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Classy Nails an online beauty supplier.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

OMtech are our go to company to fix any problems and update our website when required.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have experience using OMtech before and trust them to provide a fast and cost effective solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

On this occasion an update resulted in us being unable to accept payments.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact is Joe, he organised the project with his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The issues with our payment system were resolved.

Describe their project management style, including communication tools and timeliness.

We had a fast response with good communication throughout.

What did you find most impressive or unique about this company?

They were responsive and cost-effective.

Are there any areas for improvement or something they could have done differently?

No very happy with the service.

BACKGROUND

Please describe your company and your position there.

I am an account manager at a design agency specializing in the pharmaceutical sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

Develop an online tool to help pharmaceutical sales reps calculate various profit margins for their sales pitches.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose this developer due to their great feedback on various sites and their professional manner during the interview.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a full brief and artwork had been supplied, we tasked the developer to make an online working model based on the design approved by the client and a working model created in Excel. The tricky part was deciding what format the results could be used in as some of the users would not always have an internet connection. It was decided that a downloadable branded PDF would be the best solution.

How many people from the vendor's team worked with you, and what were their positions?

The director and his team of developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once created, it inspired the client to move more of their sales tools to this format in the future

Describe their project management style, including communication tools and timeliness.

Great communication via email, the project was delayed but the developer was very accommodating and professional throughout

What did you find most impressive or unique about this company?

The advice that was given in regards to the best format to use for our desired outcome

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

We are a family based business with a large portfolio of Commercial property

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech, and what were your goals?

Our website was created a few years ago and had become outdated. OMtech updated the website - this will help to increase our traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online, shortlisted a few businesses but after speaking with OMtech I felt confident I would be in good hands and the job would be done effectively, efficiently whilst being competitive with pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was a word press website with many challenges, there were many changes that needed to be made - which OMtech worked on and we are very happy with the changes

How many people from the vendor's team worked with you, and what were their positions?

I worked with Joe from the start to the end of the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had many positive comments about the website with many of them relating to changes made by OMtech

Describe their project management style, including communication tools and timeliness.

Yes- very clear

What did you find most impressive or unique about this company?

What stood out the most was the no jargon straight forward communication with OMtech. They were supportive, clear, methodical in their approach - would definitely work with them again.

Are there any areas for improvement or something they could have done differently?

No, they were great to work with.

BACKGROUND

Please describe your company and your position there.

I am IT consultant for Manufacturing Co

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OMtech?

Build web-form(s) with complex distance/price/service-level criteria for calculation.

SOLUTION

How did you select this vendor and what were the deciding factors?

Interviewed several agencies, OmTech were most specialised.

Describe the project in detail and walk through the stages of the project.

This was a part-built site which had come up against complexity problems in its pricing matrix. OmTech were tasked with reviewing existing code and modifying it to provide a simpler data throughput and enable front-end rate-editing field for the site-owner.

How many resources from the vendor's team worked with you, and what were their positions?

The company director and one other coder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The form is now fully-functional and easier for the owner and site-visitors to use.

How effective was the workflow between your team and theirs?

Very good workflow of requirements > brief > quote > scheduling > action > testing > release.

What did you find most impressive or unique about this company?

They've provided very good communication and raised questions ASAP.

Are there any areas for improvement or something they could have done differently?

n/a