Web Dev, Design & Branding for Clothing Company
- Branding Web Design Web Development
- $10,000 to $49,999
- July - Sep. 2023
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 4.5
- Willing to Refer
- 5.0
"Timeliness and quality went hand-in-hand with Okapolio."
- Retail
- Sevilla, Spain
- Online Review
- Verified
Okapolio designed and developed a website for a clothing company. The scope included branding, merchandising, and packaging.
Okapolio met the project's technical requirements, leaving the client satisfied with the engagement. They communicated regularly and consistently and conducted check-ins to ensure alignment. Okapolio demonstrated timeliness, responsiveness, and punctuality. In the end, the results were top notch.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of LeChlo
Describe what your company does in a single sentence.
Designer clothes
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Okapolio to accomplish?
- Brand
- Corporative Image
- Merchandising
- Web
SOLUTION
How did you find Okapolio?
Referral
Why did you select Okapolio over others?
- Great culture fit
- Good value for cost
- Referred to me
How many teammates from Okapolio were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
- Website Design & Development: They sat down with us, genuinely listened to our needs, and crafted a game plan for our website. Their designs weren't just visually appealing but also user-friendly, making sure it looked great on both mobile and desktop. And hey, the website launch? Smooth as butter!
- Branding: This was more than just a logo for them. They dove deep into our brand's essence, understanding our audience and where we wanted to position ourselves in the market. Their logo design? Spot on! And a special shoutout to the Corporate Manual they provided. It’s our branding bible now, ensuring that we stay true to our brand's essence with every new design.
- Merchandising: From tees to mugs, they brought our brand to life. Each piece of merchandise felt unique, yet unmistakably 'us'. And the quality? Top-notch.
- Packaging: Their packaging designs were nothing short of innovative. They didn't just ensure our products were safe; they made unboxing a delight for our customers. Plus, they walked us through prototypes, tweaking things here and there till it felt just right.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Even though our project isn't live yet, I feel compelled to share just how thrilled I am with the results so far. From the get-go, Okapolio's commitment has been evident. Their team didn't just work for us, they worked with us. At every stage, they made it a point to ensure not only that the deliverables met the technical requirements but also that I was genuinely happy with the outcome.
It was a partnership in the truest sense of the word. Every concern I had, every tweak I wanted, they were right there, making it happen. It's one thing to find a team that can execute a project, but it's an entirely different experience when you find a team that genuinely invests themselves in your happiness and satisfaction.
Okapolio went above and beyond to cover all my needs, and I'm truly grateful for their dedication. I'm eagerly looking forward to our project going live, and with the confidence that it's backed by a team like Okapolio, I know it’s going to be spectacular.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Okapolio truly impressed me with their project management approach. Our communication was regular and consistent, with almost daily check-ins ensuring that we stayed aligned throughout the project's duration. Their utilization of Trello made it easy for me to track progress, see what was upcoming, and understand where everything stood at a glance.
Timeliness and quality went hand-in-hand with Okapolio. Not only were all deliverables presented punctually, but they also met high standards of quality. It wasn't just about meeting deadlines for them, but ensuring the results were top-notch. Their responsiveness was exceptional. Whether it was a weekday or a weekend, they were always available, addressing my feedback and queries almost immediately. This level of commitment made me feel valued and assured that my project was in the right hands.
While I had challenges understanding some technologies, Okapolio went above and beyond to bridge this gap. They tailored every presentation and meeting to my technical understanding, ensuring that I never felt overwhelmed or left out of the loop. Their patience and dedication to making every aspect of the project accessible to me were genuinely commendable. In short, Okapolio's project management was exemplary, marked by consistent communication, punctuality, quality, and an unwavering commitment to meeting my needs.
What was your primary form of communication with Okapolio?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What genuinely sets Okapolio apart is the unparalleled sense of partnership they foster. From day one, they didn't feel like just another agency; they felt like an integral part of our internal team. Their closeness and involvement in the project made us feel as if they were genuinely a part of our company, seamlessly blending with our core team. Their availability is nothing short of exceptional. No matter the time of day or night, Okapolio was always a call or message away.
This 24/7 availability, coupled with their immediate responsiveness to our needs and doubts, showcased a level of commitment that I've never seen before. Their dedication went far beyond the typical agency-client relationship. In my experience, it's rare to find a company so deeply committed to its projects and clients. When comparing Okapolio to other companies I've worked with in the past, their level of engagement, dedication, and genuine care is unmatched.
A special mention has to go to their design team. Their proficiency, creativity, and approach were outstanding throughout our journey. The initial ideas we brought to the table were transformed and refined under their expertise. The clarity and insights they brought made us realize what we genuinely needed, reshaping our perspective in the most positive way.
In essence, working with Okapolio was a refreshing experience, marked by genuine partnership, unwavering dedication, and exceptional expertise. They're not just another company; they're a benchmark in client collaboration and project execution.
Are there any areas for improvement or something Okapolio could have done differently?
In reflecting on our experience with Okapolio, I'm genuinely hard-pressed to identify any areas for improvement. Their dedication, expertise, and responsiveness were unparalleled. Every aspect of our collaboration was handled with utmost professionalism and care. We couldn't have asked for a better partnership or outcome. In short, our journey with Okapolio was nothing short of flawless.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
4.5Value / within estimates
-
Willing to Refer
5.0NPS
