Office Samurai

BACKGROUND

Please describe your company and position.

I am the Head of Controlling of Einkaufsbüro Deutscher Eisenhändler GmbH

Describe what your company does in a single sentence.

Einkaufsbüro Deutscher Eisenhändler GmbH (E/D/E) is a purchasing and service organization that supports independent industrial and trade companies by bundling procurement, providing financial services, and offering logistics and digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Office Samurai to accomplish?

• Automation and optimization of processes

SOLUTION

How did you find Office Samurai?

Referral

Why did you select Office Samurai over others?

Referred to me

How many teammates from Office Samurai were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Automation of several processes in different departments across the company and running our rpa program.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We improved operational efficiency by reducing the number of FTE required.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The collaboration was very effective, agreed timelines were consistently met, communication was efficient, and any issues were resolved quickly.

What was your primary form of communication with Office Samurai?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out in the collaboration was their consistently innovative approach and strong solution orientation, focusing on resolving issues rather than debating them.

Are there any areas for improvement or something Office Samurai could have done differently?

No