Nika Agency

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of RES

Describe what your company does in a single sentence.

RES is the nation's largest dedicated Nature-based solutions provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nika Digital Agency to accomplish?

• Website redesign
• Develop interactive solutions map
• Develop custom HubSpot blog

SOLUTION

How did you find Nika Digital Agency?

• Referral
• Other

Why did you select Nika Digital Agency over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Nika Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with the NIKA team for a website redesign, and they exceeded our expectations. Our goals included updating top-level navigation, streamlining our WordPress backend, developing an interactive solutions map, creating a custom HubSpot blog, standardizing page templates, enhancing galleries for photos and videos, and designing new page layouts. Most importantly, we needed expert project management to keep everything on time and within budget. As we wrap up, we couldn’t be happier. NIKA’s creativity and problem-solving were invaluable, and our project manager, Gabriela, kept us on track every step of the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our analytics already show an improvement on the number of users visiting the site, and the amount of time they're spending. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gabriela kept us on task throughout the project. She was able to streamline conversations/edits onto a single platform, which helped everyone know what needed to happen and by when, allowing our project to stay on track. I loved working with Gabriela and the whole team!

What was your primary form of communication with Nika Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had the staff to help us dream big for what we could do on our website project. If we had a new idea, they had the right folks lined up to make that happen. Their creativity and problem-solving, as well as flexibility in how we work, all lined up to make them a great fit for our organization. 

Are there any areas for improvement or something Nika Digital Agency could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Head of Content Strategy of Nautilus Biotechnology.

Describe what your company does in a single sentence.

We are creating a biotechnology that makes it possible to measure all the proteins in a biological sample.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nika Digital Agency to accomplish?

Update our website to match our brand and communication goals

SOLUTION

How did you find Nika Digital Agency?

Online Search

Why did you select Nika Digital Agency over others?

Good value for cost

How many teammates from Nika Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Nika team completely overhauled the Nautilus website and worked with us to:

• Layout the new website 
• Update the look and feel of our graphics to match the company brand 
• Port all of our existing content to the new website 
• Integrate Hubspot forms into the new website 
• Make our website more interactive through search, various on-click actions, and various on-hover actions 
• Update e-mail templates to match the company brand

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website downtime - none 
• New web pages, including our Knowledge center, platform page, and re-vamped blog pages 
• Increased traffic to all pages

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nika was very responsive and completed all work in a timely manner. All pages went through multiple rounds of editing, and the Nika team was able to accommodate shifting design needs as we narrowed in on the appropriate look and feel for the website. They iterated quickly without sacrificing quality.

What was your primary form of communication with Nika Digital Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

I was most impressed with how hands-on and responsive the Nika team was. We had formal rounds of design and implementation in place, but the team was also available and responsive whenever we had questions or needed to make changes. Despite the fact that we work on a complex technology, they were able to grasp our needs quickly and implement changes for an updated website of excellent quality.

Are there any areas for improvement or something Nika Digital Agency could have done differently?

Sometimes, it wasn't clear what the division of labor was like at Nika, so I wasn't always sure who to direct questions to, but Nika sorted everything out very quickly.

BACKGROUND

Please describe your company and position.

I am the Chief Executive of Greencore

Describe what your company does in a single sentence.

Food and Beverage Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nika Digital Agency to accomplish?

• We sought to enhance our online presence, improve user experience, and revamp our website to attract a wider audience and boost customer engagement. We turned to Nika Digital Agency for their expertise in Web Design, UX/UI Design, and Web Development to achieve these objectives.

SOLUTION

How did you find Nika Digital Agency?

Clutch Site

Why did you select Nika Digital Agency over others?

• High ratings
• Pricing fit our budget

How many teammates from Nika Digital Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nika Digital Agency embarked on a comprehensive project to transform our digital landscape. Their scope of work included: 

• Web Design: Nika Digital Agency crafted a visually appealing and user-friendly website that perfectly aligned with our brand identity. The design showcased our products and services in an enticing manner. 
• UX/UI Design: They meticulously redefined the user experience and interface, making navigation seamless and enjoyable. Users can now effortlessly find information, which has significantly reduced bounce rates. 
• Web Development: Nika Digital Agency took our vision and brought it to life through top-notch web development. They implemented cutting-edge features, integrated e-commerce functionality, and ensured our site was mobile-responsive. 

Key Deliverables: The project delivered a fully functional, modern website, enriched with engaging content, high-quality images, and an intuitive layout. They also provided thorough testing and maintenance to guarantee a flawless user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been outstanding. We've experienced a 45% increase in website traffic within the first quarter since the new website launch. Our conversion rates have soared by 37%, resulting in a substantial revenue boost

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nika Digital Agency's project management was exemplary. They consistently met deadlines, communicated promptly, and seamlessly adapted to our evolving needs. Their team was highly responsive, addressing our concerns and implementing changes swiftly.

What was your primary form of communication with Nika Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their creativity and attention to detail. Nika Digital Agency ability to grasp our brand identity and translate it into a visually stunning online platform was truly impressive. They brought a unique flair to our digital presence that sets us apart in the industry.

Are there any areas for improvement or something Nika Digital Agency could have done differently?

Our experience with Nika Digital Agency was overwhelmingly positive, there's no room for improvement.

BACKGROUND

Please describe your company and position.

I am the President of GF Blends

Describe what your company does in a single sentence.

We are a dedicated gluten-Free co-packer of dry mixes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nika Digital Agency to accomplish?

• We hired Nika Digital Agency to design our food manufacturing companys website and improve our user experience through UX\UI design.
• We hired Nika Digital Agency in other to have a modern, visually appealing website that would help us attract and retain customers.

SOLUTION

How did you find Nika Digital Agency?

Referral

Why did you select Nika Digital Agency over others?

Referred to me

How many teammates from Nika Digital Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nika Digital Agency worked closely with us to understand our company's needs and goals. They developed a custom website design that was tailored to our brand and our target audience. The scope of work included: 

• Website redesign 
• UX/UI design
• Content creation 
• Mobile responsiveness
• SEO optimization 

Key Deliverables: 

• Custom website design
• Improved user experience
• Increased website traffic and engagement 
• Higher conversion rates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the website redesign and UX/UI improvements, our company has a significant increase in website traffic, user engagement, and sales. We have received positive feedback from our customers and employees on the new website design and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nika Digital Agency's project management was excellent. They were responsive to our needs and delivered all items on time. They kept us informed throughout the entire process and provided regular updates on the projects progress.

What was your primary form of communication with Nika Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with Nika Digital Agency's attention to detail and ability to understand our company's needs. They were able to develop a website design that was tailored to our brand and target audience, which help us increase our sales and customer engagement.

Are there any areas for improvement or something Nika Digital Agency could have done differently?

There are no area for improvement that we can think of Nike Digital Agency exceeded our expectations, and are thrilled with the result of the project. We would highly recommend them to any company looking for UX/UI Design services.

BACKGROUND

Please describe your company and position.

I am a Strategist at Augustana University

Describe what your company does in a single sentence.

Augustana University is a private Lutheran university in Sioux Falls, South Dakota. It is the largest private university in the state and offers bachelor of arts degrees in more than 50 major fields of study.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nika Digital Agency to accomplish?

• Web development
• Web advisement
• Marketing expertise

SOLUTION

How did you find Nika Digital Agency?

Referral

Why did you select Nika Digital Agency over others?

• High ratings
• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

With their outstanding customer service, Nika Digital Agency has lifted up our website and given it a brand-new look, unifying our web presence to align with marketing strategies. They've consistently implemented new web developments that meet our vision, including improvements to the interface and optimal userability. We asked Nika to recently redesign our website's news carousel, and they met our needs in a timely and efficient manner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved userability
• Improved SEO
• Website improved aesthetically

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were incredibly timely and efficient. We've never had a problem with Nika's ability to respond in a timely fashion.

What was your primary form of communication with Nika Digital Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Outside of their terrific work, I have always been impressed with the customer service Nika Digital Agency provides. They are always happy to engage with us and get to know us in order to better understand our needs as a higer-education institution.

Are there any areas for improvement or something Nika Digital Agency could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I'm the Chief Product Officer at a startup building battery-powered trailers for the heavy trucking industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nika Digital Agency?

We were looking to come out of stealth mode and needed a website that clearly articulated our value proposition, and made a good impression to customers, investors and employees.

SOLUTION

How did you select this vendor and what were the deciding factors?

I'd worked with Ali and Nika in at a previous company, and found their work to be high-quality, well-priced, and done on aggressive timelines. They were a pleasure to work with from a customer service and support perspective too.

Describe the project in detail and walk through the stages of the project.

We approached Nika with a general brief and website outline. From this, they proposed a few high level mockups. We downselected, and started passing along copy and graphical assets to be placed in the templates. As pages were content completed, they moved to a development environment. We reviewed the final design in a staging environment before everything was pushed live.

How many resources from the vendor's team worked with you, and what were their positions?

We had 2 primary interface points: Ali, the CEO, and Dina, the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website needed to be fully complete in a ~3 week timeframe. We hit our schedule on the dot. Everyone that visited the site had positive feedback, and the content absolutely helped us accelerate key conversations.

How effective was the workflow between your team and theirs?

The Nika team was responsive via email, and we spoke regularly via video. Their review process on Figma was streamlined as well.

What did you find most impressive or unique about this company?

I am constantly impressed with the quality and speed of Nika Digital Agency's work. The fact that they can deliver this on a reasonable budget is astounding to me.

Are there any areas for improvement or something they could have done differently?

Would absolutely use them again.

BACKGROUND

Please describe your company and your position there.

I am the CEO of PureMatter a marketing services company, and H2H Companies, an educational and coaching company. As well, I am an international keynote speaker for a living and have authored best-selling books.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nika Digital Agency?

Nika Digital Agency's work on this project was incredible. We are so grateful to have had the opportunity to work with Nika Digital Agency. They were creative, patient, and committed throughout the process of creating a website for us that was beyond what we could imagine! The traffic to the site has since increased month over month, and our lead volume has since doubled.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were introduced to Nika through a mutual friend and fell in love with the thorough process and creativity that was presented to us.

Describe the project in detail and walk through the stages of the project.

When we first met Nika Digital Agency, we were in need of help creating a website for our business. Our previous site was outdated and needed to be completely rebuilt. Together our team created something that not only turned out better than expected but also captured the essence of what this company stands. They started by exploring the brand, then creating wireframes and each page meticulously making sure each page had a layout that accomplished what the sections needed to showcase, and then upon approval moved to program the site.

They processed everything with a 30-point check and balance system with their team to make sure there were no errors. Upon approval, we went live. The best part was the passionate service and innovation while staying true to our brand at all times. The end result? An innovative WordPress site designed by someone who really gets it.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one point of contact as our project manager. Separate team members from creative and programming were brought in as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The traffic to the site has since increased month over month, and our lead volume has since doubled.

How effective was the workflow between your team and theirs?

Working with the project manager was a breeze. I communicated through Slack to manage everything and they were always available when needed.

What did you find most impressive or unique about this company?

I was blown away by the innovation and creativity. Everything we continue to come up with was doable and their creativity in how the site jumped off the screen made it into exactly what we were looking for while staying on brand for us throughout.

Are there any areas for improvement or something they could have done differently?

While we could always want a project to go faster, that isn't necessarily the best way as the quality would have suffered. For that reason we were happy with the entire project.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager of a construction company. We build roofs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

We had some challenges with online advertising, specifically on Google.

SOLUTION

What was the scope of their involvement?

Nika Digital Agency manages all our online ads on Google. They make sure the leads are coming in, and the team improves the campaigns and checks we’re not overspending. In the beginning, they took over our daily tasks because they had to fix what was already done. Once they set it up, they taught us how to inform them of changes and things we need to accomplish with the campaign.

Once a year, we have a meeting to review the year's goals from our perspective. Then, they advise us on what we can and cannot do. Once every quarter, they send a detailed review of the campaign, and we also get monthly and quarterly reports.

Additionally, they’ve helped with some display campaigns, providing samples and insights so our graphic designer could do the display ads.

What is the team composition?

We initially worked with a couple of people, but Ali (Founder & CEO) is our main point of contact. We also work with someone else depending on what we need to do.

How did you come to work with Nika Digital Agency?

We found them online on Google, and our goal was to find a local agency. They were in San Jose, so they were pretty close to us. They were one of the first companies to respond, and we needed someone on top of everything. The next day, we drove there and had our first meeting. They had a presentation ready with all the improvements we could make to the current campaign and in the next six months. Also, they went over the website and checked everything was fine.

How much have you invested with them?

We pay $1,250 per month. In total, we’ve spent $60,000 in four years.

What is the status of this engagement?

We started working with them in August 2018, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We track our monthly and quarterly metrics, and Nika Digital Agency has been able to increase the leads we get from Google, which is what we want. Moreover, they’ve managed to get a lot out of our budget, considering that Google Ads’ pricing keeps going up. Since we depend 100% on Google to generate leads, we have no complaints. We’re happy with their services; they’ve been great. We’ll continue working with them.

How did Nika Digital Agency perform from a project management standpoint?

They meet deadlines and always recommend where to allocate our budget. We pay them a fixed amount of money; they haven’t increased it in four years. 

For project management, we use a simple spreadsheet where we can adjust the budgets. Every time we need changes, we just email them. They make the changes quickly, in 1–2 days.

What did you find most impressive about them?

They’re a professional agency. They know what they’re doing.

Are there any areas they could improve?

They delivered good reports in the beginning, but a year and a half ago, they automated them. The quality of the reports went down; we didn’t have a metric we needed. After two months, we told them about it, and they immediately changed it. Right now, we don’t need more changes.

Do you have any advice for potential customers?

You need to know what you want to do with Google Ads. Before we started, we worked on a campaign for a year. Based on that, we gave Nika Digital Agency many ideas of where we wanted to go. Since they’re an established company, I don’t think they’d work with someone who doesn’t have a budget or a base idea of what they need.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and communications for Solo Advanced Vehicle Technology (AVT), an autonomous heavy truck manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

We were looking for someone to develop a website for us quickly.

SOLUTION

What was the scope of their involvement?

Nika Digital Agency first built a one-page website with some early renderings of our truck and basic information about the company. We then worked with them over the next couple of months to develop the complete website, which we have now.

They utilized a sketch I created to flesh out the basic wireframe, provided five different thematic concepts, and implemented features and functionalities.

They used WordPress as their primary building platform and designed the interface on Figma.

What is the team composition?

My main points of contact were Ali (Founder & CEO), a designer, and a developer.

How did you come to work with Nika Digital Agency?

They were recommended to us by a trusted contact.

How much have you invested with them?

We spent just under $30,000 on the two websites, and we’re currently spending $1,500 on the monthly retainer.

What is the status of this engagement?

We worked together on this project from January–April 2022. We still have them on retainer for maintenance, hosting, and updating.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Metrics aren’t a driving factor for our business, but we’ve had a lot of positive feedback from customers, and the website generally impresses everyone who visits it.

How did Nika Digital Agency perform from a project management standpoint?

They completed the quality website as quickly as possible, which was really helpful, and I feel like we’ve gotten a fair value for what we asked of them.

They were consistently responsive and quick to resolve our issues and concerns. We typically communicated through phone calls, Google Meet, and Zoom.

What did you find most impressive about them?

We didn’t necessarily know what we wanted, so we were impressed with their ability to adapt to our needs, and present us with what we felt was a unique visual identity for the website.

Are there any areas they could improve?

I can’t think of anything they need to improve on, because most of the challenges of the partnership were from our side.

Do you have any advice for potential customers?

I would say to put your trust in them and let them do their job.

BACKGROUND

Introduce your business and what you do there.

I’m the product marketing manager for Blackhawk Network. We’re a gift and reward card company. Businesses will use our gift and prepaid cards to reward their customers or employees for taking action. For example, they will businesses use our card to incentivize sales or provide rewards for credit card loyalty programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nika Digital Agency?

We were rebuilding our website, which was a B2B and B2C informational and transactional e-commerce website. We didn’t have the resources to rebuild and redesign the site on our own, so we brought in Nika Digital Agency. Since then, our partnership has expanded and they’ve worked on several sites for us.  

SOLUTION

What was the scope of their involvement?

Shortly after we rebuilt our first website, we were looking to launch another arm of our site, which was strictly informational. They collected our information, our copy, and our business knowledge before developing our second platform. Then they continued to work with us on maintenance issues.

After we were acquired, Nika Digital Agency helped consolidate several brands by developing a new website that could encompass everything we needed on one platform as well.  

What is the team composition?

Ali (Founder & CEO) and Ayman (Managing Partner) were our two contacts at Nika Digital Agency. They receive feedback and share those comments with the rest of the development team. Now that our website is off the ground, we’re working with other folks as well.

How did you come to work with Nika Digital Agency?

We first spoke to our SEM agency and asked for recommendations. They put us in touch with Nika Digital Agency, and then we went through a standard RFP. We established a scope of work and negotiated terms to make sure everything was going to work out for both parties.

How much have you invested with them?

We’ve spent between $100,000–$150,000.

What is the status of this engagement?

We started working together in March 2017 and they continue to work on various projects with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They developed a helpful and useful website. We’ve received comments from customers on the visual aspect of our site; they think it really looks nice.

Right after we were required, our new head of marketing was really impressed by the website’s layout. They appreciated how everything was organized, how streamlined it was, and how easy it was to use. As a result, our new partners decided to bring them on to work on more projects as well.  

They did a great job; they were a great partner to work with. They were very consultative and instructive. They used their expertise when they needed to, but they also listened to us when we had strong opinions, especially when we identified what we wanted to focus on or prioritize. They listened to us and weren’t trying to force us to do whatever they thought was best.

How did Nika Digital Agency perform from a project management standpoint?

We use a variety of platforms to share and receive feedback. We communicated through regular meetings, email, Google Slides, Monday, and Adobe XD. We can see mockups of the site and add comments.

For our most recent project, they worked with us on a really tight deadline, even though we had a really fuzzy scope of work.

What did you find most impressive about them?

They’ve been extremely flexible and understanding. As everyone who has worked on a project like this before knows, it’s common for the scope to change over the course of the project. While other vendors I’ve worked with have been really resistant to that change, Nika Digital Agency has been forgiving and realistic. They let scope slide a little bit, but let us know if it’s too much and we need to rein things in.

Are there any areas they could improve?

We could have and should have set clearer expectations for some deadlines and communication.

Do you have any advice for potential customers?

Try to overcommunicate and be clear about what you need and when you need it.