NCoreSoft

BACKGROUND

Introduce your business and what you do there.

I’m a solutions architect for a company that provides custom cybersecurity solutions to customers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NCoreSoft?

We engaged NCoreSoft to help us develop solutions for our clients. I previously had another team of developers, but they somehow messed up my projects. From there, we hired NCoreSoft to take over. 

SOLUTION

What was the scope of their involvement?

We currently work with NCoreSoft on developing a polling app. This app is for companies engaged in annual general meetings. It gives them a way to engage customers online and offline and see whether resolutions have been passed or not. 

What is the team composition?

I work with one senior developer and a project manager. 

How did you come to work with NCoreSoft?

We were using the ASP.NET framework, and ASP.NET provided recommendations for developers. NCoreSoft happened to be one of those recommendations. They also happened to be one of my LinkedIn contacts. From there, I talked to their leader, who seemed to be quite knowledgeable of the whole framework and process. As a result, we decided to engage them. 

How much have you invested with them?

We’ve invested around $30,000. 

What is the status of this engagement?

Our partnership started in July 2021. The first phase was completed in August 2021, but our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

To measure success, we have four sets of test cases. We focus on positive results, and then we continue working on the project. We also measure success based on the amount of work they can fulfill within a certain period of time. 

How did NCoreSoft perform from a project management standpoint?

Around 80%–90% of the time, they’re able to meet their target. On the other hand, there are some instances where they misunderstand requirements. We use Jira forms to assign tasks and measure the task composition itself. 

What did you find most impressive about them?

Their project manager — who is also their boss — is highly knowledgeable. He understands most of our requirements pretty well. I’ve worked with a couple of development teams before, and most of the time, their project managers don’t understand the concept of what we want to do. Because of that, we can’t build the correct solution that we need. 

By contrast, NCoreSoft understands our requirements well; that’s one of their main strengths. 

Are there any areas they could improve?

Our teams can further improve the communication between us and their developers. Sometimes, the developers’ communication skills need improvement, especially if we talk to them directly. 

Do you have any advice for potential customers?

Be more familiar with your requirements. If you have clear goals, NCoreSoft can build your product fast. If the scope of work is unclear, there will be a lot of complications in the process. 

BACKGROUND

Please describe your company and your position there.

I'm the owner of a healthcare consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NCoreSoft, and what were your goals?

We are developing an online marketplace of healthcare services that bundles together providers for different procedures. We had retained another developer and he was only able to take the project so far before we needed someone else to take the project to the next level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online through Upwork and we were fortunate enough to find Shalin. Shalin's ability to do both development in Blazor and design work were the deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our app uses Blazor and we were in the middle of refactoring to a more scalable architecture when we brought on Shalin. Because of Shalin's design expertise, we were able to use him in more than just the refactoring effort.

How many people from the vendor's team worked with you, and what were their positions?

1 full stack developer (Shalin)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still in development stage, but have been very happy with the work done by Shalin. The thing that I appreciate about Shalin is that he is more than just an order taker. If I suggested something that wasn't the best path for the project, he would make other suggestions. If there was something that Shalin did not know how to do, he would do his research and make it happen. Shalin is a problem solver!

Describe their project management style, including communication tools and timeliness.

We mostly used messaging to communicate and a worklist was maintained through Google Sheets.

What did you find most impressive or unique about this company?

I've worked with many different developers over the years and Shalin is only the second developer that I have worked with that I felt understood 1. the business objective, 2. the user experience needed to meet the business objective, and 3. the ability to efficiently and rapidly code based upon 1&2.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Media company in Silicon Valley USA and we work with several companies remotely. I was the one who chose NcoreSoft and was the technical liason during our project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NCoreSoft, and what were your goals?

NCoreSoft was hired to create a multi-tenant SaaS portal for our mobile media services. This web portal needs to enable individual signin's for approx 2,000 businesses so they can access and edit our mobile media services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our internal team decided to base our framework on "ASP.Net Zero" We found NCoreSoft as a vendor that had worked with this framework before. After initial discussions it become obvious that they were very professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

NCoreSoft started with an empty server. They installed the ASP.Net Zero framework and the SQL database, and added then added security features, a backup system, and created the domain name forwarding structure. Communications with our team during this process went well. NCoreSoft then trained us on the capabilities of the ASP.NET ZERO architecture so we could all verify that our next technology choices were correct.

The multi-tenant roles and permissions were then defined and implemented. We are now working on the first set of mobile media services which require API connectivity with existing products, and we are happy with our progress. Technologies used so far are: APS.NET Core, jQuery, Angular, ASP.NET Zero, MS SQL, SSL, Active DIrectory, 2 Factor Authentication, HTML/REST APIs, oAuth, GraphQL, Bootstrap, Azure, AWS, Swagger, Paypal, Stripe, and more.

How many people from the vendor's team worked with you, and what were their positions?

I was working together with Shalin Jiriwala who was a Senior Team Manager at NCoreSoft. I was impressed with his technical knowledge, as well as his management and communications skills. I was aware of other team members, but all communications was handled by Shalin which worked fine for us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website framework was fully installed. The extra features that were needed are fully functional. Our "company specific" tenant roles and permissions logic has been implemented. API communications with our existing products is now live. We are happy with this progress and are at the stage where some of our mobile media services near completion.

Describe their project management style, including communication tools and timeliness.

We were using Skype and Zoom for text and face-to-face meetings. Shalin's english is excellent. There were times where we had 3rd party vendors added to our meeting and these interactions were very professional and all project questions & issues were resolved. NCoreSoft feedback helped another of our vendors to improve their product API to be more flexible and secure.

What did you find most impressive or unique about this company?

They were very patient with our internal team as we learned some of the technologies being used. There were critical architecture decisions that we needed to make but we didn't understand the trade-offs. NCoreSOft educated us regarding these options. Also, they delivered everything we requested.

Are there any areas for improvement or something they could have done differently?

I don't have any suggestions. We are happy with our relationship and we will continue to work with them as much as possible.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an organization that builds custom software solutions, especially for the oil and gas industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NCoreSoft?

My developers were struggling to work with a particular framework for a resource management software, so we engaged NCoreSoft for their expertise.

SOLUTION

What was the scope of their involvement?

The resource management software would help my clients manage their resources more efficiently by scheduling tasks, monitoring what they were doing, collecting data, and invoicing related work. We were struggling with an ASP.NET Zero framework, so we brought in NCoreSoft. They worked mostly with the calendar module and some framework related issues. They used ASP.NET, .NET Core2.1 for the API side and Angular for the client UI.

What is the team composition?

We had one full-time resource and one part-time resource.

How did you come to work with NCoreSoft?

I found them on GitHub. They were familiar with the framework, and we started talking about the project. It really worked out well.

How much have you invested with them?

We spent about $30,000.

What is the status of this engagement?

The project lasted from May 2019–January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When NCoreSoft came in, it was clear that they had extensive knowledge and expertise. They were able to point out what we were doing wrong and what we could do more efficiently, especially in the customized aspects of the projects. As they took over, they were able to complete the project in half the time it was taking my developers.

How did NCoreSoft perform from a project management standpoint?

They’ve been doing this for a long time. We have meetings or conference calls and we go over what was done, what items we have left, and assign the tasks that are left.

What did you find most impressive about them?

It’s hard to narrow it down. Overall, the project was great. They’re very good.

Are there any areas they could improve?

Resources didn’t communicate when they were taking time off very well. Sometimes, we only had a day’s notice and it delayed certain tasks.

Do you have any advice for potential customers?

I would definitely recommend NCoreSoft.

BACKGROUND

Introduce your business and what you do there.

I’m the managing member of a multi-location restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NCoreSoft?

We were looking to come up with a solution that would address the pain points we were experiencing in the kitchen.

SOLUTION

What was the scope of their involvement?

Starting with some wireframes that I provided, they built an app for us. It’s a progressive web app (PWA) that has user authentication, so it’s scalable. It can be expanded to include new users. I believe they used React, among other technologies.

What is the team composition?

We worked with two programmers.

How did you come to work with NCoreSoft?

I found them through Reddit, and although I didn’t see much of them online, I saw their reviews on Clutch. I then talked to Shalin (Founder, CEO, & Scrum Master, NCoreSoft), and decided that he seemed competent and knowledgeable. He was great at communicating and answered all of my questions in a way that I would understand.

How much have you invested with them?

We’ve spent somewhere between $5,000–$10,000.

What is the status of this engagement?

I began working with them in November of 2019, and the app—essentially an MVP—is now finished.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app is excellent. It works exactly as I imagined it would work.

How did NCoreSoft perform from a project management standpoint?

We used Skype, email, and Zoom to communicate.

What did you find most impressive about them?

One thing that I really liked about working with Shalin and his team was that they were extremely responsive and excelled at meeting deadlines. If I asked for something by a particular day, they were excellent at communicating expectations and requirements.

Are there any areas they could improve?

Not really. We did have to slightly push the final deadline, but that was mostly because I was on vacation for a couple of weeks. Everything else was really great.

Do you have any advice for potential customers?

Be extremely detailed when you begin, and know exactly what features you’re looking for.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a data analytics company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NCoreSoft?

I hired them to create a custom business intelligence (BI) portal based on Power BI Embedded with admin and user roles and functionality.

What were your goals for this project?

We wanted users to view their power BI report based on their role.

SOLUTION

How did you select this vendor?

I interviewed Shalin (Founder, CEO, and Scrum Master, NCoreSoft) and reviewed his past projects. He and his team fit the bill nicely.

Describe the project in detail.

The project was split into phases, starting from estimation until deployment and production. The idea was to use an .asp net core solution with Angular JS 6. They used Power BI Embedded for BI and analytics. They also designed admin and user functionality.

What was the team composition?

We worked with a couple of developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team did a great job delivering the end product. Our customers loved the portal and are using to drive their business revenue and new customer acquisition.

How effective was the workflow between your team and theirs?

Their communication was good, using phone calls and Skype.

What did you find most impressive about this company?

They brought awareness of the latest technology and they jumped to solve any roadblocks.

Are there any areas for improvement?

As a team, we can spend more time at the initial stages to avoid changes. 

BACKGROUND

Please describe your company and your position there.

I'm the COO of a company that is currently developing a complex online education platform. It will be used by music students and teachers in the US public school system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire NCoreSoft?

We hired NcoreSoft to develop our website.

What were your goals for this project?

Our goal was to develop a robust, scalable solution that will benefit music programs in the US.

SOLUTION

How did you select this vendor?

After an extensive search of vendors all over the world, we decided to hire NcoreSoft because of their proven knowledge in the field. Initially, we interviewed them and assigned a programming task that they solved successfully. That’s when we knew that they were the perfect fit for our project.

Can you go into detail about the services they provided and the scope of the project?

We provided NcoreSoft with a detailed specifications document and the graphic design files. From there, everything was easy. They took the time to understand our requirements before they started working. The team followed the standard procedures in the field and now provide ongoing support.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This has been a dream collaboration. Without NcoreSoft, we would not have a product.

How was project management arranged and how effective was it?

NcoreSoft always delivers ahead of schedule, which is quite impressive in a field where projects often go past the deadline. They communicate well with our team.

What did you find most impressive about this company?

They are strong in all areas. We’re impressed with their flexibility, team spirit, and attention to details. The team is quite talented, and Shalin (CEO, NCoreSoft) is actively involved in every step of the development process. He has proven to be a great leader.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at an IT consulting and development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with NCoreSoft?

We are building a software-as-a-service platform for startup companies to manage their business model and plan. We needed a programmer to assist in developing the framework.

SOLUTION

What was the scope of their involvement?

Because of how large the project is, I worked with two different companies to complete it. NCoreSoft was involved in building the actual software. I showed Shalin Jirawla [Founder and CEO, NCoreSoft] examples of similar sites to give him an understanding of my requirements. He then spent two or three days building a prototype. From there, we worked continuously and closely to develop that. 

We built our framework using Microsoft’s Service Fabric as a microservice platform. Shalin focused primarily on integrating KPI analytics and business planning tools, such QuickBooks and Xero. He worked on live dashboards, developing a solution that would allow users to drag all of their finances to the dashboard and monitor them there. He also worked on the customer relationship management part of our platform. 

What is the team dynamic? 

I only worked with Shalin. If he was busy building a new feature, I might not speak to him for two to three days to allow him to complete his deliverable, but generally, we spoke daily. 

How did you come to work with NCoreSoft?

I found them on UpWork. Before deciding on them, I went through around 46 companies, but they were all horrible. NCoreSoft distinguished themselves because they were able to work with microservices that most people didn’t have experience with.

How much have you invested with them?

$11 an hour, which amounted to a total of $40,000 for the entirety of our partnership.

What is the status of this engagement?

I worked with Shalin for 18 months. Though the project isn't complete, all of his work for it is, though might contact him soon to do a few smaller projects for me. I also have more projects coming up in the new year, so I’ll be re-engaging him for those.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Shalin would methodically test everything he intended to deliver to me, so if there were any defects, he would find them before I would. He never delivered anything that was full of bugs.

How did NCoreSoft perform from a project management standpoint?

I’ve dealt with many companies that would require you to explain what you expect multiple times, which would drag the process out longer than necessary. Shilan never required me to explain my needs more than once, and he worked quickly to implement any changes I wanted to make within the software. I threw a lot of challenges his way and he adapted quickly.

He also built software in a very timely manner. For example, he built the first version of the platform’s document within two weeks. He built the first version CRM in about five days. In most cases, he could produce something functional within 24 hours. 

What did you find most impressive about them?

Shalin operates NCoreSoft with more of an entrepreneurial mindset than other companies. When I asked him to develop a CRM system with certain features, he recommended additional features that would contribute to a better user experience. His design skills extended beyond the basics — he knows how to implement modern design in innovative ways. 

He’s also a very good communicator and is always willing to engage on the phone when necessary.

Are there any areas they could improve?

My only suggestion for improvement would be one for all developers: be willing to learn new technology. Many are unwilling to learn unless you pay them, but Shalin is very self-driven and always willing to learn.

Do you have any advice for potential customers?

I’ve lost two major projects with stakeholders in the past because of inadequate developers. Even with a great company like NCoreSoft, you need to remain very hands-on to ensure they’re producing quality work on schedule.

Another piece of advice I’d offer is to not be intimidated if your background isn’t in tech. Shalin will work well with you regardless of your tech knowledge.

BACKGROUND

Please describe your company and position.

I am the Director of Kasseempire

Describe what your company does in a single sentence.

We are loan company. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NCoreSoft to accomplish?

• Solve all bugs and errors in loan application system

SOLUTION

How did you find NCoreSoft?

• Online Search
• upwork

Why did you select NCoreSoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from NCoreSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My old developer handed me a system that was incomplete and there was a bunch of errors and bugs. I did not have a good experience with the old developer, and I was sceptical of working with new developers. Here comes Shalin, CEO of Ncoresoft and we were going back and forth, and I wasn’t pulling the trigger but Shalin’s words of “there needs to be a leap of faith” and his constant advice even without priorly getting paid was what made me select his company to solve all my web application issues. Within a short span of time, all the bugs and errors were resolved. What I really liked was that there were daily updates every end of business day. The team would explain in detail what were they working on and what has already been resolved. His team even went out of their way to clear some extra issues that were initially not included in jira tickets. Shalin, thank you and to your team for having my back. Cheers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything was clear because all issues were highlighted on Jira platform and whenever a ticket was completed, Shalin's team will inform me and I will do the checking. Milestones were also pre-set. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes Shalin and Co were very responsive. The project manager, Sahil, was brilliant and was very responsive.  

What was your primary form of communication with NCoreSoft?

Email or Messaging App

What did you find most impressive or unique about this company?

It all starts with the CEO of the company and Shalin has to take credit. He showed alot of attention to detail and went out of his way even while I was still working with the old developer. He would give me advice (no payment was made) and once the old developer handed over to me the web application, I immediately approached Shalin. What really surprised me was how fast he and his team understood my system. I thought it will take them a while to understand the entire interface but within 1 week, they were already moving fast. 

Are there any areas for improvement or something NCoreSoft could have done differently?

We are a fan of fixed cost projects because it helps us set aside the budget for the project and it gives us a clear goal on what work will be done, how long will it take and what will be the cost for each task. Eventhough NcoreSoft did give us the rough timelines and cost, it will be better if an excel file could be provided and all details to be listed thoroughly. We did use excel file to track the jira tickets which was great but would be great for the quotation to be set in excel as well. 

BACKGROUND

Please describe your company and position.

I am the Owner of a software development company.

Describe what your company does in a single sentence.

Developing software for my industry in a freelance capacity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NCoreSoft to accomplish?

• Convert existing mvc application to .net core
• Add additional features
• Bug fixes and continuing support

SOLUTION

How did you find NCoreSoft?

Online Search

Why did you select NCoreSoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NCoreSoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Convert existing application to run on .net core with angular front end.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development site is frequently updated. Continual feedback and communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, project has moved in reasonably quick manner but it is a very large project.

What was your primary form of communication with NCoreSoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed by NCoreSoft's specialization in our development needs.

Are there any areas for improvement or something NCoreSoft could have done differently?

Nothing at this time