Monkey and River is where agility meets boldness in the software design and development world. Since 2015, we've been crafting bespoke digital solutions that don’t just meet industry standards—they redefine them. Our name reflects our philosophy: agile like a monkey, bold like a river, and always focused on creating a human-centric stream that flows through everything we do.
We believe in results that matter, with a no-nonsense, approachable style. Our clients are more than customers—they’re partners in innovation. Whether you’re an ambitious leader looking to disrupt your industry or an established company ready to embrace the digital age, we’re here to make it happen.
At Monkey and River, our team thrives on collaboration, transparency, and a bit of banter because we know that the best ideas come from honest conversations. We’re not just about delivering code—we’re about delivering value. Our expertise spans Web & Mobile Development, Legacy Modernisation, Cloud Enablement, DevOps, Platform Integration, UI/UX, and more. We bring our unique flair to every project, ensuring that the software we build isn’t just functional—it’s exceptional.
Our process is rooted in behavioural psychology principles. We understand that small UX improvements can lead to significant increases in user engagement and profitability. By focusing on what truly drives user behaviour, we create software that not only works but works for you.
So, whether you’re looking to modernise your legacy systems, optimise your user experience, or bring a groundbreaking idea to life, let’s have a chat. We’re ready to help you achieve your goals with a fresh perspective, a bit of humour, and a whole lot of expertise.
Custom Software DevelopmentUX/UI DesignWeb Development
$50,000 to $199,999
Jan. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The young, dynamic staff members add value to all our projects."
Oct 4, 2024
Digital Manager, Fedhealth
Christopher Meyer
Verified
Advertising & marketing
Roodepoort, South Africa
11-50 Employees
Online Review
Verified
Monkey and River has provided custom software development services for a marketing and advertising agency. The team has scoped the project, conceptualized ideas, and built the interface.
Thanks to Monkey and River's work, the client has seen an increase in member retention, performance, and UX. The team has provided excellent project management and communication via in-person, virtual, and email meetings. They are also praised for their young and dynamic staff.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Digital Manager of Fedhealth
Describe what your company does in a single sentence.
TCHM started in 2002 as a specialist agency with a Medical Aid focus. The business model has since evolved, and TCHM is proud to be a subsidiary of the Afrocentric Group for almost five years. We are also a Level 1 BBBEE contributor. As a multi-award-winning marketing and advertising agency, we use creativity and innovative tactics to communicate and advertise your brand.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Monkey and River to accomplish?
Increase member retention
Improve member onboarding
Improve experience of digital products
SOLUTION
How did you find Monkey and River?
Referral
Why did you select Monkey and River over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Monkey and River were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Monkey and River have been involved in a number of projects for TCHM and its clients.
The most significant completed project is the Republic of Savvy which is a loyalty application aimed at under 35's for one of our medical aid clients. They had to
Scope out the project.
Conceptualise ideas
Build the interface
Integrate with 3rd party legacy systems to access member data
Integrate with B2C to create a seamless single sign-on
Ongoing maintenance.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Created a user-friendly appealing application
Increased member retention
Increased Performance
Increase User Experience
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was excellent
What was your primary form of communication with Monkey and River?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The young, dynamic staff members add value to all our projects.
Are there any areas for improvement or something Monkey and River could have done differently?
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