millermedia7 (M7)

BACKGROUND

Please describe your company and position.

I am the Product Manager of Data Fusion Company

Describe what your company does in a single sentence.

Data Fusion

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire millermedia7 (M7) to accomplish?

• Redesign our outdated B2B user interface

SOLUTION

How did you find millermedia7 (M7)?

Referral

Why did you select millermedia7 (M7) over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from millermedia7 (M7) were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our B2B user interface is well over 10 years old, not mobile friendly, and not fully WCAG compliant.  We brought in Miller Media 7 to do a full redesign which consisted of over 265 screens and more than 60 common components.   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. All screen designs were completed
2. Designs were user tested
3. Designs met all branding and usability requirements
4. Designs were all WCAG 2.2 compliant
5. All non-Administrative screens were mobile friendly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Miller Media 7 team was super easy to work with and very responsive to questions or requested changes.  We worked closely together over the 3-4 months to develop, test, refine, and finalize all screens.  The project remained on track throughout the entire lifecycle.  At the end of the project they provided us with an Executive Summary outlining the work accomplished, the user testing findings, and technical implemetation recommendations. 

What was your primary form of communication with millermedia7 (M7)?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have levels of expertise across technologies.  We required Figma designs.  We required WCAG compliance.  We required proper branding.  They had the experts already on staff that could meet those needs.  

For a separate project, we again engaged with Miller Media 7 to build out marketing materials and videos for a new product coming to market.  They had the expertise already in house and ready to go.  

There is very little ramp up time with this company!  Sign and start making progress immediately!

Are there any areas for improvement or something millermedia7 (M7) could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the VP of Product of a fintech company.

Describe what your company does in a single sentence.

Provides software to supply financial services professionals with actionable intelligence & data.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire millermedia7 to accomplish?

• Provide a design and UX framework for financial workflow tool
• Provide development services to implement a component-based front-end
• Provide support to managing stakeholders including CEO and executive committee

SOLUTION

How did you find millermedia7?

LinkedIn outreach

Why did you select millermedia7 over others?

• Great culture fit
• Skills & Experience

What was the size of millermedia7’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initial phase was creating prototypes based on user research working with internal teams and customers. Then proceeded to prototyping and iterating to get to a platform launch and build out a scalable product. Key deliverables included a full UX for media content (articles / alerts) as well as data (filtering, exporting, various displays & graphs). Project included iterating with end-users and internal SMEs & met launch timelines as expected.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful launch to existing customers of the new product and subsequent successful growth in product adoption and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsive to any issues raised and flexible in the approach. Delivery was on time or any challenges were professionally mitigated. Impressive network of experts to pull into projects as needed both on the development side and for UX strategy.

What was your primary form of communication with millermedia7?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The nature of the work was very dynamic and results-oriented. millermedia7 was able to meet the objectives and professional demands of the situation. The interface was with time-poor financial professionals with high expectations of quality. The project was able to meet the expectations and provide a significant strategic contribution to the product development at the company.

Are there any areas for improvement or something millermedia7 could have done differently?

Nothing specific comes to mind, strong delivery and professional in the handover to a near-shore BAU team.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder, president, and head of product at Vig It, a sports betting platform. We’re a mobile platform with iOS and Android clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We needed additional engineering resources.

SOLUTION

What was the scope of their involvement?

We used millermedia7 for additional engineering resources for both front- and backend development and some design resources. We had an internal team of engineers and designers, and we would engage the millermedia7 team routinely when our scope of work would grow beyond our internal resources’ capabilities. 

We put together initial documentation for our app and technically oversaw its development from start to finish. millermedia7 helped us along the way; they provided us with UI/UX designs, backend server work, backend API work, and frontend work on ReactNative.

Throughout the engagement, they helped us with a free-to-play sportsbook, a fantasy sports betting league, an offerwall, betting analytics, and a fully dynamic social network with a news feed. They also helped us develop the registration and sign-up functionalities.

What is the team composition?

Our internal development team had four people, and when we would outsource to millermedia7, they would give us 1–5 additional resources.

How did you come to work with millermedia7?

We were referred to millermedia7 by one of our board members, and they were part of our selection process. We got quotes from 5–7 different development shops. We whittled the options down to three, then had a post-selection screening and exercise. Ultimately, we chose millermedia7 due to their core competency, talent level, and pricing.

How much have you invested with them?

We spent in the ballpark of $100,000.

What is the status of this engagement?

We worked together from January–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

millermedia7 was a great asset. They had talented designers and creative engineers who were great at problem-solving. Moreover, they provided us with consulting services and great advice to plan the app.

The team was also really flexible; they only needed a 1–2 week heads up that we needed additional resources, and they’d figure it out. Overall, they were professional and timely — I really enjoyed working with them.

How did millermedia7 perform from a project management standpoint?

They were great at getting work done in time and delivered under budget for the most part. We appreciated their flexibility in the number of resources they provided us with. For example, we’d have four teammates from millermedia7 for 2–3 weeks, and then we’d go down to one person for a week, then change it back up to two resources for the following week.

The team is familiar with and capable of using all industry-standard project management tools, including Figma, Jira, Asana, Trello, and GitHub. We used Trello for project management with them, and it went great.

What did you find most impressive about them?

The flexibility millermedia7 provided week-to-week made them stand out on top of their good work. Most companies require a 3–4 week heads up about how many resources the client needs and locks them in for a certain amount of time. millermedia7’s ability to ebb and flow was a huge advantage for us — they provided skilled work for flexible requirements.

Are there any areas they could improve?

No, there wasn’t anything they needed to improve.

Do you have any advice for potential customers?

My advice is to know what you want and provide examples of products with similar functionality in the marketplace. We had several examples to share with millermedia7 and knew specifically how we needed the app’s features to function. Their designer was able to take those principles and turn them into a great UX. 

To sum up: know your market and the functionality you’re looking for. You shouldn’t go to any vendor and simply request an app; you have to give them parameters.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and president of a digital media and e-learning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We hired them to revamp a new marketing landing page for our e-learning product. We’d been working with another vendor, but we were having difficulties with them, so we chose to find a new company.

SOLUTION

What was the scope of their involvement?

They designed and developed a marketing landing page for a digital e-learning subscription product. 

What is the team composition?

We had two main points of contact, the co-founders of the company.  

How did you come to work with millermedia7?

They were referred to me by our CTO who has worked with them many times. 

How much have you invested with them?

We spent somewhere between $15,000-$20,000. 

What is the status of this engagement?

We worked together from February–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They doubled our conversion rate for subscriptions. 

How did millermedia7 perform from a project management standpoint?

They were very good. Their estimates were accurate, the timelines were accurate, and they fulfilled the deliverables we were looking for. They stand out for their project management skills, they’re among the best that we’ve worked with. 

What did you find most impressive about them?

The company is well run and their work is accurate. They’re very good at staying on budget, managing their time correctly, and communicating when issues arise that might change the budget or delivery timeline. 

Are there any areas they could improve? 

There’s nothing specific I think they need to improve. They came in under less than ideal circumstances. They did a very good job within the constraints they faced. 

Do you have any advice for potential customers? 

Don’t let the fact that they might not have the cheapest prices dissuade you from working with them. Their estimates are more accurate than other vendors and they provide high-quality work.

BACKGROUND

Introduce your business and what you do there.

I’m the SVP of product, marketing, and alliances for a leading SaaS-based risk and compliance platform. We provide innovative SaaS platforms and unparalleled data solutions to help our clients streamline and manage their risk and compliance processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We were trying to enhance our customer's user experience and journey while using one of our core risk and compliance platforms.

SOLUTION

What was the scope of their involvement?

We started with a discovery phase where we conceptualized the scope of work on a vision board. We interviewed external clients/users and prospects as well as internal stakeholders and constituents. After developing a better understanding of our market and our clients' use of our product, we identified some key areas of improvement in our product’s UX design. Then, we collaborated on a set of improved wireframes and templates. Once we put finalized the mockups, we tested the prototype with clients and prospects. Based on their feedback, we made a few adjustments to refine the product. We ended the partnership with a final prototype and corresponding style guide. We’re implementing the work on our own.

What is the team composition?

We worked closely with Anthony (CEO, millermedia7) and Alex (Head of UX, millermedia7).

How did you come to work with millermedia7?

I was introduced to millermedia7 through a long-time colleague after I spoke with her about the project and asked for references. She’d worked with them in the past and recommended their services. In addition to millermedia7, we also considered a few other vendors and selected millermedia7 based on their proposed work plan, thoughtful approach, and pricing.

What is the status of this engagement?

The engagement lasted from October 2017–January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The millermedia7 team delivered great work. We are about to release the product in market, but recent testing and demos have indicated a very positive response from our users and prospective users.

How did they perform from a project management standpoint?

They did a great job. Their team was engaged, responsive, and focused throughout the engagement. I don’t think we were a huge project for them, but they still showed a high-level of commitment. It’s clear that they care about their clients.

We had an open line of communication with their senior executives and the team working on our account. They provided updates and progress reports and actively sought our approval. Overall, the millermedia7 team is small but mighty.

What did you find most impressive about them?

Millermedia7 was a tremendous partner to our organization—and really helped redesign our core offer. Throughout the process, they showed a high level of engagement and commitment to the team and project. Their approach was both thoughtful and pragmatic. They walked us through all of the necessary steps to ensure we’d be happy with the final result. It was a simple, yet comprehensive process.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

Clients should clearly establish their expectations as early as possible, and make sure the project plan and proposal align with the requirements for each phase of work. From there, millermedia7 will handle it. They really know what they’re doing.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of House at Work, a company that connects homeowners with home improvement contractors in their area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with millermedia7?

We’re an online platform, and we were looking to rebuild our platform from the bottom up.

SOLUTION

What was the scope of their involvement?

We had millermedia7 start from scratch, beginning from the conception stage. They then took the product from a prototype to a beta version. They’ve been with us through the entire process.

What is the team composition?

We mainly communicate with the project manager.

How did you come to work with millermedia7?

I interviewed several firms, got price quotes, and tried to feel out which would be the best fit. I wanted someone who would be a good balance between price and quality and who understood the needs of a startup, and millermedia7 was the best choice.

What is the status of this engagement?

We’ve been working together since March 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The entire foundation of our company is the site, and millermedia7 has done an excellent job.

How did millermedia7 perform from a project management standpoint?

They take a helpful and hands-on approach to project management. I can tell them a general idea of what I want, and they’ll translate that into tactical steps and actions that need to happen to get the site developed.

We talk at least monthly, and more if we have a lot of dev work happening. Sometimes we talk several times a week, and they always understand exactly what we want. They’re always available and willing to adapt to any changes we need to make.

What did you find most impressive about them?

They’re one of the most inexpensive high-quality options that I found. Others might cost less, but they didn’t have the knowledge or wherewithal to do what I needed. They can take my broad concepts and turn them into well-executed end products without much oversight or guidance on my part. They’ve been able to accomplish every task we’ve given them so far.

Do you have any advice for future clients of theirs?

Have a good idea of what you want and then let millermedia7 fill in the gaps.

BACKGROUND

Please describe your company and position.

I am the VP of Operations of Arndt Heating and Cooling

Describe what your company does in a single sentence.

We service, maintain, and install HVAC equipment including furnaces, air conditioners, heat pumps, boilers, tanked and tankless water heaters, oil tanks, and all related products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire millermedia7 to accomplish?

• Increase call traffic
• Increase name recognition

SOLUTION

How did you find millermedia7?

Client

Why did you select millermedia7 over others?

Keith Opp - good relationship

Describe the scope of work in detail. Please include a summary of key deliverables.

Manages our website, google presence, and social media advertising. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Montly reports on our website traffic and online marketing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very attentive and available anytime we have questions.

What was your primary form of communication with millermedia7?

In-Person Meeting

What did you find most impressive or unique about this company?

Personal service from Keith, including indepth explanations of our marketing campaign and analyzing how we're performing online each month. 

Are there any areas for improvement or something millermedia7 could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the CTO of a publishing company

Describe what your company does in a single sentence.

Solutions-oriented video journalism.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire millermedia7 to accomplish?

• Web development

SOLUTION

How did you find millermedia7?

Referral

Why did you select millermedia7 over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from millermedia7 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Staff augmentation for an internal team of developers across multiple platforms using Wordpress and Ruby on Rails.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of tasks/tickets completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, very responsive to needs, able to accommodate changing priorities easily.

What was your primary form of communication with millermedia7?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Lots of good people. They were willing to work with us to find an arrangement that worked for both parties.

Are there any areas for improvement or something millermedia7 could have done differently?

Not particularly.