MGROUP

BACKGROUND

Please describe your company and position.

I am the CEO of VySpect / parVys

Describe what your company does in a single sentence.

Webdeveloper & Webdesign

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MGROUP to accomplish?

• I wanted to implement custom pricing logic for B2B and B2C customers on Shopify, including hidden prices for certain user groups and special terms for wholesale buyers.

SOLUTION

How did you find MGROUP?

Shopify

Why did you select MGROUP over others?

Other

How many teammates from MGROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor was brought in to implement B2B and B2C logic on Shopify, including custom pricing and access control for different customer groups. They also developed two proprietary apps: one for price management and another for customer authorization. Additionally, they provided technical support during the setup of certain functions.
How did you come to work with this vendor?
I found the vendor through the Shopify Partner directory. After our first call, we discussed the project and decided to start working together.

What is the status of this engagement?
The project is completed. All key tasks were delivered, and we are not actively working together at the moment. However, future improvements are still possible.

RESULTS & FEEDBACK

 What evidence can you share that demonstrates the impact of the engagement?

The shop with integrated B2B and B2C logic, custom pricing structure, and tailored Shopify apps is fully operational and in use for sales. The project helped us reach a new level in digital commerce.

How did their team perform from a project management standpoint?

 Project communication was challenging at times. Some tasks took longer than expected, but in the end, the team made an effort to complete the project.

What was your primary form of communication with MGROUP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility and commitment to bringing the project to completion even when challenges arose. They came up with solutions that actually worked.

Are there any areas for improvement or something MGROUP could have done differently?

The project was successfully completed overall, but the communication could have been more structured and goal-oriented.

Do you have any advice for potential customers?

 Yes, I recommend clearly defining expectations and project phases in advance, and regularly reviewing intermediate results throughout the process.

UPDATED REVIEW

Evgenij Vyslanko
CEO, VySpect / parVysConsulting

Duesseldorf, Germany

1-10

May 2024 - Mar 2025

Less than $10,000

Verified

Project summary
MGROUP developed a Shopify solution with B2B/B2C logic and individual pricing for a web development and design company. The team created two Shopify applications and built key features using a public app.

Feedback summary
MGROUP's work received negative reviews. The team failed to deliver the application on which the store's operation depended, contradicting the contract. MGROUP's project management and communication were also lacking. In the end, several key issues were not resolved. This review includes the service provider’s response.

BACKGROUND

Please describe your company and position.

I am the CEO of VySpect / parVys

Describe what your company does in a single sentence.

Webdeveloper & Webdesign

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MGROUP to accomplish?

• Develop a custom Shopify store with B2B/B2C pricing logic
• Implement dynamic price display and customer-based visibility rules via a backend solution.

SOLUTION

How did you find MGROUP?

Shopify

Why did you select MGROUP over others?

Other

How many teammates from MGROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MGroup developed a Shopify solution for me with B2B/B2C logic and individual pricing.
As part of the project, two Shopify applications were created. We signed a formal contract with an attached technical specification.
Key features were implemented through a public app developed by MGroup, which was never handed over to me — even though part of the core functionality described in the specification does not work without it.
The contract includes no clauses that would allow such technical solutions to be excluded from transfer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In my opinion, the project remained incomplete.
The application upon which the store’s operation depends was not delivered to me, although the contract states that everything developed during the project must be transferred.
I remain technically dependent on MGroup’s infrastructure, which contradicts the contract.
Coupon functionality does not work, despite being advertised in the app description.
The logout bug was never fixed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MGroup developed a Shopify solution for me with B2B/B2C logic and individual pricing. Two Shopify applications were created as part of the project.

What was your primary form of communication with MGROUP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

MGroup developed a Shopify solution for me with B2B/B2C logic and individual pricing. Two Shopify applications were created as part of the project.

Are there any areas for improvement or something MGROUP could have done differently?

The project should have been fully completed, including the transfer of all developed solutions as agreed in the contract.
Task estimates should be transparent and properly justified.
Bugs must be fixed on time.
Communication should be respectful and include attempts to find compromise.
Removing the client from communication channels is unacceptable.
Key functionality should not rely on external infrastructure that the client cannot access.
The final product did not meet contractual expectations. Core functionality remains dependent on a proprietary app that was not transferred to me, despite being critical to the project. One major bug (logout) was never fixed. Coupon features were missing, though advertised. In my opinion, the project is incomplete.
After the core project was completed, communication slowed significantly, and follow-up tasks were delayed or not completed at all.
I had to redo or complete multiple tasks myself that were initially overestimated (claimed 10–12 hours, I completed in 2–3). In my opinion, this reflects poor value.
I advise others to be very cautious and to clarify ownership terms in writing before working with them.
I lost trust in the team. Communication became one-sided and unproductive. The most critical application was withheld, and I was removed from the chat without notice. My experience was disappointing and stressful.

Overall rating:    1.0
Communication became one-sided and unproductive. The most critical application was withheld, and I was removed from the chat without notice.

Quality:    1.0
The final product did not meet contractual expectations. Core functionality remains dependent on a proprietary app that was not transferred to me.

Cost:    1.0
I paid in full, yet did not receive the complete deliverables. I had to redo or complete multiple tasks myself that were initially overestimated.

Schedule:    2.0
Several key issues were not resolved within a reasonable timeframe. The logout bug remained unresolved.

Willing to refer:    0.5
I would not recommend MGroup based on my experience. The collaboration ended with unresolved issues, missing deliverables and a complete loss of trust

BACKGROUND

Please describe your company and position.

I am the Owner of an e-commerce company.

Describe what your company does in a single sentence.

E-commerce store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MGROUP to accomplish?

• Develop Shopify Store

SOLUTION

How did you find MGROUP?

Referral

Why did you select MGROUP over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from MGROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MGroup collaborated with us to develop a custom Shopify store tailored to our brand's needs and vision. Their comprehensive approach covered all stages of development, from initial concept to the final launch, ensuring every aspect of the store was meticulously planned and executed.

Store Design and Theme Development:

Creation of a custom Shopify theme to align with our brand identity.
Responsive design ensuring a seamless user experience across desktop, tablet, and mobile devices.
Implementation of modern design elements and layouts to highlight our products effectively.

Functionality and Feature Integration:

Custom product filtering and categorization to improve navigation.
Integration of third-party apps to enhance functionality.
Development of multiple custom functionalities to meet our store's needs.

Testing and Quality Assurance:

Rigorous testing for bugs, errors, and responsiveness across devices and browsers.
Validation of integrations and custom features to ensure reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced Mobile Usability:

Mobile sessions now account for a larger percentage of sales, thanks to the fully responsive design and smooth mobile navigation implemented by MGroup.

Improved Conversion Rate:

The enhanced user interface led to a measurable improvement in our store’s conversion rate, turning more visitors into paying customers.

Customer Engagement Metrics:

Bounce rates decreased, and the average time spent on-site increased, reflecting the more engaging and user-friendly design of the store.

Revenue Growth:

Perhaps the most tangible outcome, the store has shown a noticeable increase in monthly revenue since launch, driven by the cumulative impact of these improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MGroup's project management was exemplary throughout our collaboration. They consistently delivered milestones on schedule, demonstrating a strong commitment to timelines. Their responsiveness to our needs was outstanding; they promptly addressed our inquiries and proactively offered solutions to potential challenges. This proactive approach ensured a smooth development process and a final product that exceeded our expectations.

What was your primary form of communication with MGROUP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about MGroup was their unwavering dedication to understanding our vision and translating it into a Shopify store that felt uniquely ours. Their ability to anticipate our needs, provide innovative solutions, and deliver exceptional quality at every step made them stand out. The team's seamless communication and proactive approach created a sense of trust and collaboration that is rare in such partnerships. MGroup didn’t just develop a store, they became an integral part of our team.

Are there any areas for improvement or something MGROUP could have done differently?

The only area for improvement was the initial adjustment period—it took a few weeks for both sides to align fully and establish a smooth working rhythm. However, once we worked through that phase, everything fell into place perfectly. The communication, deliverables, and overall collaboration were outstanding from that point forward. This experience highlighted MGroup’s adaptability and commitment to building a strong partnership, which ultimately led to an excellent final product.

BACKGROUND

Please describe your company and position.

 I am the Technical Project Manager of a Software Dev Company

Describe what your company does in a single sentence.

We provide Software Development Services to public and private sector clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MGROUP to accomplish?

• To set up a Shopify Store
• Create logic where needed to use additional applications
• Ongoing support

SOLUTION

How did you find MGROUP?

• Online Search
• Referral

Why did you select MGROUP over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MGROUP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mgroup developed essential eCommerce templates, including the Main Page, Product Listing, Product Page, Account Pages, and Cart. They delivered templates on Shopify, creating fully customizable and manageable themes. Each project was executed seamlessly with excellent communication, resulting in successful outcomes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time and within budget.  We had a dedicated project manager, who was organised, had strong communication, and leadership skills to ensure that our requirements were met to the highest of standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at MGroup are professional, dedicated experts in their field and are focussed on high quality outputs.  I'd have no hesitation in recommending them as they have extenside ecommerce development experience and it shows in the results they produce!  "

What was your primary form of communication with MGROUP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with all sorts of agencies over the years its rare that you find one that truly knows what they are doing, they deliver what they say they are going to deliver (on time and budget), and they are consistent in the quality of their outputs.  Not only do MGroup deliver they often go over and above!

Are there any areas for improvement or something MGROUP could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of a digital production company

Describe what your company does in a single sentence.

My company is a digital production company specialising in working with fashion brands and designer businesses. Often they sell online through D2C stores. I provide design and branding for them as well as digital project management and production.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mgroup to accomplish?

• Build a brochure site as per my design
• Create amazing animations
• Connect it with Shopify to manage all content

SOLUTION

How did you find Mgroup?

Linkedin

Why did you select Mgroup over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mgroup were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I provided a detailed design to the team at Mgroup for them to build, in Adobe XD. They then gave me a confirmed quote within a small range and I agreed that quote. I worked with a dedicated project manager who oversaw the entire process from start to finish. She was fantastic. Always very clear, timely and enthusiastic. 

They built my site design on Shopify and connected it with all the CMS tools I needed. It included a complex animated experience on landing as well as integration of high quality video playback via Vimeo.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The build was completely perfect vs the design and delivered on time and budget. I'm super happy with it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, sharing iterations of the build with me on email. We also had weekly status calls through the 6 week project.

What was your primary form of communication with Mgroup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication style, attention to detail and enthusiasm. It's a very high quality piece of work.

Are there any areas for improvement or something Mgroup could have done differently?

Mgroup was an exceptional team, and I really enjoyed working with them.

BACKGROUND

Please describe your company and position.

I am the Delivery manager of ElifTech

Describe what your company does in a single sentence.

We provide custom Software Development & Consulting Services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mgroup to accomplish?

• Shopify Store Design
• Shopify Theme development based on a design, from scratch
• Integration of reviews, payments, promotion and marketing, CMS, other applications to Shopify store

SOLUTION

How did you find Mgroup?

• Online Search
• Clutch Site

Why did you select Mgroup over others?

• High ratings
• Good value for cost
• Other

What was the size of Mgroup’s team?

2-5 Employees

What was your primary form of communication with Mgroup?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Our client successfully migrated from Salesforce to Shopify with a complete rebranding and a fully redesigned store, thanks to the expertise of Mgroup. From the presale and planning phase, the team demonstrated a high level of proficiency by providing accurate estimates, timelines, and a well-configured team to meet the client's requirements.

During the website's design process, Mgroup followed best practices, consulted with the client, and incorporated their feedback to ensure their vision was fully realized. The development stage was smooth and efficient, with all elements built with top-notch coding practices, responsiveness at all required resolutions, and completely bug-free.

Additionally, the transfer of Salesforce data was done flawlessly, as Mgroup adapted it to Shopify structure while preserving essential information for the client's use. Throughout the project, Mgroup constantly suggested features and tools to improve the design, development, and transfer processes, resulting in a more efficient and user-friendly experience for the business owner and end clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We can't disclose any details due to an NDA.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mgroup Project manager was always in connection, responded very quickly and proficient. All tasks and delivery of the project met the deadline according to initial requirements.

What was your primary form of communication with Mgroup?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They work efficiently and dedicated. Always share their suggestions based on their great experience in Ecommerce development. Pro-active and reliable.

Are there any areas for improvement or something Mgroup could have done differently?

Nothing, we are looking forward for next projects with them!

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a company specializing in the e-commerce field.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with  Mgroup?

We needed help with our Shopify projects.

SOLUTION

What was the scope of their involvement?

Mgroup is our partner whenever we don’t have enough resources to take over a project. We work with them in pitch sales and deliverables. For example, we’re currently working with a vendor with several e-commerce stores. They want to build a new store from scratch, so we’ve assigned Mgroup to develop the site.

What was the team composition?

We’ve worked with up to seven people, including two developers, two designers, some QAs, and scrum masters.

How did you come to work with Mgroup?

I’ve known them for many years. I previously worked with them in other companies, and my experience was always positive. They had a great experience using Shopify, and their stores were awarded, so they were just the option to go.

How much have you invested in them?

We’ve spent about $20,000.

What is the status of this engagement?

Our last project started in November 2021 and finished by March 2022. We’re still engaged with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site is up and running. It functions properly, and the customer is absolutely happy about it. After this website, we’ve had more potential partners and companies reaching out to work with us, so it’s an excellent reference site. Also, Mgroup has been open to our improvement suggestions; they don’t disregard any of our requests.

How did Mgroup perform from a project management standpoint?

We’ve known them for years, and they do a great job. They stick to the timelines and budget. Communications go well; we have a separate Slack channel where they always provide an immediate answer. Also, we’ve agreed on having two calls per week to receive information about the project’s progress. We’ve added them to our Jira and used time-tracking tools, and everything has been excellent.

What did you find most impressive about them?

We like working with them; we see them as colleagues. Together, we’ve created a positive atmosphere between our teams — there are no boundaries between us.

Are there any areas they could improve?

I don’t think there’s much to be improved. They’ve found the best ways to make everything work. For example, they have developers who don’t speak English, but they’ve covered these gaps by having great management from their side. Maybe they could improve their developers’ communication skills, but they still work perfectly for us.

Do you have any advice for potential customers?

They’re great at solving problems by looking at them from various angles, so be clear and transparent about your needs. They’ll help you solve them.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of DYO+, a USA-based company that distributes products for health and beauty by focusing on reinvesting parts of the income in environmental projects. DYO+ accompanies people to a healthier, happier future with natural remedies and nutritional supplements made with the finest raw ingredients, such as carefully selected highly saturated botanical essences, essential oils, and other active ingredients from nature.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mgroup, and what were your goals?

Based on the ShipMonk platform, we had set up an online store on our own. However, we quickly noticed that some customers did not complete the sales process after the goods were in the shopping cart. For this reason, we decided to have the online store optimized by MGroup so that it would meet the requirements of the US market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched Shopify specialists on the Internet and came across MGROUP. Of course, we also talked to other providers, but MGROUP convinced us immediately. The agency had set up a clean analysis of our store to discuss already the approaches to solving our problem at our first zoom call. That was more than professional!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site, which we approved. After a few iterations, their team designed and developed the new Shopify site, incorporating a contact form and payment processing feature.

How many people from the vendor's team worked with you, and what were their positions?

Our project manager, Irina, was our primary contact throughout the process, which we appreciated a lot! Not only that she is more than professional; she also convinced us with her open and friendly nature and always worked for the best solution. We will miss working with her and hope that we will soon be able to tackle the next joint challenge with Irina and MGROUP. Behind the scenes, there were also two backend developers and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we quickly realized increased traffic, and our sales doubled after a short period. Customers love the updated design. The product pages are easier to navigate, and users have diverse options to pay.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with our project manager, Irina, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare ourselves – which rarely happened. MGROUP used Slack, Jira, and GitHub to coordinate communication. In Pat's and my eyes, the cooperation was fantastic!

What did you find most impressive or unique about this company?

MGROUP had a lot of experience in building robust e-commerce websites. The very dedicated team showed us how to best use Shopify and especially our project manager, Irina, was more than responsive to our needs.

Are there any areas for improvement or something they could have done differently?

There is nothing really to improve in our opinion. Initially, we had coordination difficulties because we were traveling in 3 time zones. But even here, MGROUP reacted immediately in the most positive way. Their flexibility, high commitment and punctual, reliable manner are unbeatable.

BACKGROUND

Please describe your company and your position there.

We are design agency that make eCommerce projects for our clients, I am CEO & Creative lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mgroup, and what were your goals?

As we doing eCommerce website design as our main direction, we searched for trusted Shopify partner with years of experience to support us with development, as most of the time we run out of our own resources. Mgroup was a great found!

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through reviewing companies with Shopify experience. As I am a personal designer, the main point was a visual match with designs. So I check all websites they have done in past and was impressed by the quality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked on different projects in the past years. Mostly it was the Shopify development. And on some projects we required custom solutions for Shopify, for example, custom order form, created using React technology. The process and communication were very simple and I love it! Once we sign off designs with the client, we estimated budgets and timelines with the Mgroup. Then move everything to development. After they finish the process and did internal QA, they send it for our review, which was not so huge, as they delivering a very quality product.

How many people from the vendor's team worked with you, and what were their positions?

It varies from project to project. Mostly we communicate with Iryna (their PM) and on some technically hard, projects we have their developer in our chat, to make communication smoother between our development teams.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All was pixel perfect and great!

Describe their project management style, including communication tools and timeliness.

We communicate mostly via Telegram and Email.

What did you find most impressive or unique about this company?

They always follow deadlines and project hourly estimate.

Are there any areas for improvement or something they could have done differently?

Nope, so far everything is good!

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and the CEO of Blocksport. We’re a sports tech company working in the fan engagement area. We provide a white-label mobile app solution to sports clubs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MGroup?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

MGroup is providing maintenance on our main corporate website and developed our spinoff e-coaching platform, Focuz.gg. The platform is a marketplace for sports education, where people can learn from professional players. It’s built on Shopify and uses basic frontend technologies like HTML, CSS, and JavaScript.

What is the team composition?

We’ve engaged one project manager, one designer, one frontend developer, and one Shopify developer from MGroup.

How did you come to work with MGroup?

We’re both from Ukraine, and I’d known their owner for a long time. I first engaged MGroup four years ago, mainly for web development and design. I originally found them through a recommendation from my network.

How much have you invested with them?

The total cost so far is just above €10,000, including the main development, maintenance, and changes.

What is the status of this engagement?

The Blocksport maintenance project started in October 2019, and the Focuz.gg project started in the summer of 2020. We’ve had a live prototype since May 2020, but we stopped it and rebuilt the design. It’s been live since September 2020. MGroup is continuing to provide maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m fully satisfied with MGroup’s work and with the platform itself.

How did MGroup perform from a project management standpoint?

We haven’t had any issues. They’ve delivered on time or early. We used spreadsheets to track the work, with no tools like Jira or Asana.

What did you find most impressive about them?

They offer a really good price-to-quality balance delivered completely on time.

Are there any areas they could improve?

MGroup has delivered on time and everything’s good, but we could have a bit more communication. I can’t complain. They’re not a big company, but they’re good at what they do. MGroup just needs to keep progressing and get more clients and reviews.

Do you have any advice for future clients of theirs?

Everything’s been good, so I have nothing to add.

BACKGROUND

Please describe your company and your position there.

Software development shop. my position - managing partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MGroup, and what were your goals?

We hired MGroup to complete UI/UX design and software development tasks within a series of projects.

SOLUTION

How did you select MGroup and what were the deciding factors?

fast and flexible business approach, a wide set of skills present in the team, competitive price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

it differs from project to project. Usually, the scope included:

• requirements assessment
• wire-framing and UI design
• back-end development (using PHP laravel, NodeJS, Python)
• front-end development (Bootstrap, Vue.js, React.js)

How many people from the vendor's team worked with you, and what were their positions?

6-7 people, project manager, back-end developer, front-end developer, UI designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

in most of the cases, the team was within the budget and timeline. if any bugs found, they always were active to resolve all of them.

Describe their project management style, including communication tools and timelines.

In my case, we've used a standard set of tools from Atlassian (Jira, Confluence, Bitbucket) what was my requirement. Cannot say they have deep expertise in the scrum/agile approach, but in general, they tend to follow main principles.

What did you find most impressive or unique about this company?

flexibility in terms of working hours (if any critical bug) they were working on weekend. It seems like they have a great team spirit and all members care about the final result.

Are there any areas for improvement or something they could have done differently?

I think they have space to improve their communication with a client and be more specific and proactive if any changes on the project or some information is missing.