Mano a Mano

BACKGROUND

Please describe your company and position.

I am an executive & Brand Manager of Paw It Up

Describe what your company does in a single sentence.

Accessories premium pet brand for pet lovers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mano a Mano to accomplish?

• Branding

SOLUTION

How did you find Mano a Mano?

Online Search

Why did you select Mano a Mano over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Mano a Mano were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mano a Mano was the agency hired and responsible for developing the brand's entire branding, including the logo, web design and website development, packaging and photographic production. Delivered all the work in the time requested and exceeded expectations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Paw It Up is recognised in the market for its branding

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Mano a Mano team is always on hand to help with everything the client needs, with innovative and up-to-date solutions. They always kept to the proposed timetable and responded excellently to all our needs, exceeding our expectations.

What was your primary form of communication with Mano a Mano?

Virtual Meeting

What did you find most impressive or unique about this company?

Commitment, kindness, openness, availability, innovation, service, humility, passion and integrity

Are there any areas for improvement or something Mano a Mano could have done differently?

Nothing. We loved every single thing they did!

BACKGROUND

Please describe your company and position.

I am the Managing Director of Hexa People

Describe what your company does in a single sentence.

Specialized recruiting and selection services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mano a Mano to accomplish?

• Company Website
• Company Logo and colours

SOLUTION

How did you find Mano a Mano?

Referral

Why did you select Mano a Mano over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Mano a Mano were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing of company website,digital sgning, logo and colour scheme. Mano a Mano also developed a power point presentation theme aligned with the company image

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Emails with progress of work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They sent us regular emails explaining the project status and they delivered everything on time. We had also virtual meetings to align some points and to assure that everything were accomplished on time

What was your primary form of communication with Mano a Mano?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their flexibility and availability to respond to our needs, changing some itens that we defined in the initial briefing without extra charge for us

Are there any areas for improvement or something Mano a Mano could have done differently?

I don't have anythingto point

BACKGROUND

Please describe your company and your position there.

Our company is a co-learning and co-creation platform, focused on educating a new generation of global innovators, responsible entrepreneurs and future change makers. I was the Communication Manager.

• Definition of Communication strategy;
• Communication Plan implementation;
• Coordination of new graphic image;
• Management and Content Creation in Social Media;
• Institutional communication and website management;
• Digital marketing;
• Planification and implementation of a series of Communication & Marketing workshops;
• Events management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mano a Mano?

Mano were hired to create the new brand of our company and all the communication regarding it. - Events communication, such as: öBot Bootcamp at CERN, International Design Factory Week, Social Impact Week, Learning and Skills Development Sessions: Communication and Marketing, Fall Presentations, Winter Presentations, Open Days with Industry, Be a Maker, Spring Bootcamp.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've checked their portfolio and met them personally. The deciding factors were the quality of their work and of their graphic proposal.

Describe the project in detail and walk through the stages of the project.

We had several meetings to discuss our goals. Later they've presented the proposal of the brand with the brand guidelines. We've met through the year (every 2 weeks mainly) to talk about different events communication and editorial books that we also needed. Then every week we comnicated through e-mail providing the feedback about the final arts that they've sent us along the process.

How many resources from the vendor's team worked with you, and what were their positions?

2 people. Founders and designers at Mano a Mano.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their documentation was very detailed and very clear. The final artwork was always amazing. Beside the design talent they are great project managers and really efficient. Until today everyone comments how beautiful the design is and what such amazing job they did.

How effective was the workflow between your team and theirs?

They are really easy to communicate and provided us frequent updates. Through video calls, phone calls, or e-mails. We were always in touch and providing feedback. Everything was delivered on time and they've met all of the deadlines.

What did you find most impressive or unique about this company?

We were blown away because they were really collaborative along the process. Super fast delivering the artwork and always cheerful and easy to work with. Besides that, the quality of their work is outstanding.

Are there any areas for improvement or something they could have done differently?

I really don't have anything to say that could have been better.