Live Learning Co

BACKGROUND

Please describe your company and position.

I am the Head of IT of GoCardless

Describe what your company does in a single sentence.

Secure Payment Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Live Learning Co to accomplish?

• Migration of email & data from a recent acquisition's Microsoft estate to our Google Workspace

SOLUTION

How did you find Live Learning Co?

Referral

Why did you select Live Learning Co over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Live Learning Co were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Migration of approx 200 mailboxes, SharePoint & OneDrive data from O365 to Google Workspace. Train users migrating from O365 on how to effectivly use Google Workspace applications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful migration of all email & data from the O365 environment
• No increase on ServiceDesk tickets as a result
• Completion by specific deadline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Live Learning Co carried out detailed information gathering sessions to ensure they were geared for success, regular meetings were setup along with Slack chat groups to ensure everyone was always up to date at any given moment. 

Any questions that were raised from our side were quickly and effeciently answered.  The Live Learning Co team felt like they were part of our business during the entire engagement and they delivered exactly what was needed when it was needed.

What was your primary form of communication with Live Learning Co?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism and attention to detail were excellent throughout; they went the extra mile to ensure that everything went according to plan.

Are there any areas for improvement or something Live Learning Co could have done differently?

No areas of improvement come to mind