Lil Big Things

BACKGROUND

Please describe your company and position.

I am the EVP of Operations of Oceanside Glasstile

Describe what your company does in a single sentence.

We are a collective of passionate glassmakers, artisans who find beauty in fire, nature, and craft. Our work is a living mosaic of passion and prowess, where every handmade tile tells a story of artistry, light, and emotion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• We needed a revamp that wasn’t just technical but soulful, something that could capture the fire of our furnaces, the rhythm of our creative process, and the elegance of the finished product. We wanted to create an online space where architects, designers, and homeowners could not only explore our work but also feel our passion, engage with our story, and connect with us smoothly.

SOLUTION

How did you find Lil Big Things?

• Online Search
• Referral

Why did you select Lil Big Things over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They completely revamped our Webflow website, transforming it into a dynamic showcase of who we are. The project went beyond web design; it was an artistic collaboration. They built out immersive portfolio and collaboration features, created case study layouts that highlight how our glass transforms architectural spaces, and developed an integrated contact form that allows architects and designers to reach out for custom projects directly.

They also restructured our content so that our identity as artisans, united by fire, passion, and craftsmanship, shines through every section of the website. From subtle animations that mimic light passing through glass to refined textures and colors that echo the natural elements of our work, every detail was intentional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has redefined how clients perceive Oceanside Glasstile. Our online portfolio now mirrors the tactile beauty of our products. Visitors spend more time exploring, and we’ve noticed architects and designers engaging directly through the collaboration forms. Many have even mentioned discovering us through the new design features that highlight our process and craftsmanship. Internally, the website has become a source of pride. Our artisans feel represented, and our sales team finds it easier to share the site as a digital portfolio during client discussions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran the project like a well-tuned studio with clear milestones, timely feedback loops, and a structured yet flexible workflow. We always knew where the project stood, and they welcomed creative ideas even late in the process. Their responsiveness made it feel like we had a creative partner on call, not just a service provider.

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how well they captured our essence. Lil Big Things didn’t just build a website; they built a feeling. They understood that our business wasn't about glass; it was about light, emotion, and connection.

Are there any areas for improvement or something Lil Big Things could have done differently?

There’s honestly little to fault. If anything, I’d say that our only challenge was keeping up with their creative pace. They were often a step ahead, suggesting ideas we hadn’t even imagined yet. It was an energizing experience from start to finish.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of Cleo, a company that helps organizations connect the dots across their ecosystems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lil Big Things?

We needed support with our website's redesign and redevelopment.

SOLUTION

What was the scope of their involvement?

Lil Big Things has redesigned and redeveloped our website using Webflow. The team has created clean and logical categories for our platform, solutions, resources, and about pages. Moreover, Lil Big Things has designed dropdown menus with carefully designed pathways. The team has also added a new section to our website to show how we help different industries. 

What is the team composition?

We've worked with a lead designer, a UX strategist, and a project manager.

How did you come to work with Lil Big Things?

A peer in the tech space recommended Lil Big Things. The person who recommended them is a big professional in the tech industry. I trusted the recommendation and chose Lil Big Things for this project.

How much have you invested with them?

We've spent close to $12,000.

What is the status of this engagement?

We began working with Lil Big Things in June 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen positive changes in our website since Lil Big Things started working with us. We love how our website looks and the clean and local categories of the menus. The UX strategy team has done a great job with the designs. We also like that our integration is now straightforward, and our story is clear online. Our website is more accessible, and our customers have told us that it's simple to use. The team's work quality meets my expectations.

How did Lil Big Things perform from a project management standpoint?

Lil Big Things has delivered on time and within budget. The team is steady and responsive, and keeps us moving without making us feel rushed. We communicate via email, phone calls, and Zoom.

What did you find most impressive about them?

I'm impressed by Lil Big Things' ability to organize complexity. The team has translated and designed our navigation system with our business outcomes in mind.

Are there any areas they could improve?

Lil Big Things could expand their training for our internal content team. However, I can see improvements in this area since I can now talk to the CEO, who has assigned someone to help us with communication and training.

Do you have any advice for potential customers?

Don't hold back on sharing your pain points. Lil Big Things will try their best when they understand your messy realities, not just polished briefs and emails. Explain your needs in detail, and the team will help you with your website transformation.

BACKGROUND

Please describe your company and position.

I am the CEO of Bookminders

Describe what your company does in a single sentence.

We provide timely, accurate and cost effective bookkeeping for a variety of non profits and small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• Our biggest challenges was translating the depth of what we do into digital experience that feels as smooth and professional as the bookkeeping services we deliver. We knew our website wasn't keeping up, it was static, too text heavy and it wasn't capturing the trust and credibility we have built with clients over decades. Prospective clients needed to quickly understand our value, while potential recruits had to see us as a forward thinking employer.

SOLUTION

How did you find Lil Big Things?

• Online Search
• Referral

Why did you select Lil Big Things over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Their scope of involvement included a complete redesign of our site navigation into a mega-menu layout that works beautifully for the variety of audiences we serve. Whether it’s a nonprofit looking for grant tracking expertise, a small business owner curious about time and expense billing, or a job seeker exploring opportunities with us, the pathways are now crystal clear.

The team didn’t stop at structure, they also worked with us on messaging flow and visual storytelling. For example, they recommended giving our nonprofit services a more prominent placement on the homepage, supported by testimonials and case studies, so visitors can immediately see how we’ve made a difference. They also highlighted our media recognition and awards, which we had underplayed in the past, making those achievements part of our brand’s trust-building assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact has been significant. Since the redesign, our prospective clients report finding information much faster, and our staff has noticed that calls with new leads start from a higher level of trust because they’ve already seen what we do, how we do it, and why it works. Internally, our accountants love how the careers section better represents the work-life balance we promise, making recruiting smoother.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, Lil Big Things was excellent. They kept us updated through weekly check-ins, used collaborative tools for design previews, and were always quick to respond to feedback. I never felt like we were in the dark at any point.

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how they combined creativity with empathy. They weren’t just ticking boxes; they were trying to see our company through the eyes of our clients and our staff, which made their recommendations feel tailored and meaningful.

Are there any areas for improvement or something Lil Big Things could have done differently?

If I had to point out an area for improvement, it would only be that sometimes their creativity moved faster than our internal approvals but in a way, that’s a good problem to have. It speaks to their enthusiasm and proactive drive.

BACKGROUND

Please describe your company and position.

I am the Founder of Satius

Describe what your company does in a single sentence.

Mobile app to discover venues, meet like-minded people and attend curated encounters. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• Web Development

SOLUTION

How did you find Lil Big Things?

Referral

Why did you select Lil Big Things over others?

Referred to me

How many teammates from Lil Big Things were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work and Deliverables: 

Development of a fully responsive website on Webflow based on provided designs

Implementation of a flexible CMS structure to allow easy content updates

Integration of complex animations to support a high-end design aesthetic

Optimization for performance, speed, and cross-device compatibility

Delivery of a polished, functional website ready for launch and ongoing updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

Website fully developed and launched within the projected timeline

100% design accuracy achieved based on the original mockups

Page load speed under 2 seconds across all key pages

Seamless CMS integration enabling non-technical team members to update content independently

Reduced dependency on developers for updates by over 80%

Positive stakeholder feedback on both aesthetics and usability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient. They delivered all milestones on time and maintained clear communication throughout. They were responsive to feedback, quick to implement changes, and proactive in offering solutions when challenges arose. Their ability to adapt to evolving needs while staying on schedule made the collaboration smooth and reliable.

What was your primary form of communication with Lil Big Things?

Email or Messaging App

What did you find most impressive or unique about this company?

Their speed and efficiency were outstanding. What stood out most was their ability to execute accurately without unnecessary back-and-forth — they understood the brief quickly and delivered without creating friction. It made the entire process feel effortless.

Are there any areas for improvement or something Lil Big Things could have done differently?

Given the quality of their work and the thorough handover they provided—including clear documentation and walkthroughs—there were no notable areas for improvement. The process was smooth from start to finish.

BACKGROUND

Introduce your business and what you do there.

I’m the senior growth marketing manager of Strivacity, a cybersecurity software company. We provide brands with easy-to-integrate, secure login and identity management solutions for customer-facing applications, reducing the need for extensive developer or consultant resources.

OPPORTUNITY / CHALLENGE

What specific challenge were you trying to address with Lil Big Things?

We needed an ongoing agency to not only improve the website's performance and build pages, but also offer expertise in SEO, GEO, and design/experience optimizations focused on increasing website conversions.

SOLUTION

What was the scope of their involvement?

Lil Big Things serves as our ongoing website agency. They manage the builds of new pages, elements, functionalities, tracking, and optimizations. The team has also done SEO, website optimization from a performance and experience perspective, backend development work, Google Tag Manager installation, and design work.As for specific deliverables, Lil Big Things has run a comprehensive SEO audit complete with quick wins for us to install. The team has also helped optimize our webpage templates as we’ve scaled our capabilities pages. Currently, Lil Big Things is redesigning our navigation with UX and conversion in mind.

What is the team composition?

We’ve worked with 2–5 teammates from Lil Big Things.

How did you come to work with Lil Big Things?

We found them through a general Google search. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working together in September 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our team has been thrilled with Lil Big Things. According to our Microsoft Clarity data, rage clicks have dropped from 1.6% to 0.18%, and dead clicks have dropped from 16.18% to 4.69%. Moreover, our web engagement data has been on an upward trend year over year, and we don’t doubt that Lil Big Things’ improvements have contributed to accelerating that performance improvement growth. Overall, they’re highly results-driven, and it shows.

How did Lil Big Things perform from a project management standpoint?

Lil Big Things always delivers on time or early. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Lil Big Things is focused on whatever it takes to increase conversions and improve go-to-market strength. They’re not a break/fix team; they identify issues before they occur and continue to optimize. 

Are there any areas they could improve?

Genuinely, no. There are no possible improvements.

BACKGROUND

Please describe your company and position.

I am the Creative Director of DIAMANTE WEAR

Describe what your company does in a single sentence.

A distinct streetwear brand designed for brave and open-minded people who want to explore undiscovered.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• We wanted a website that felt alive — something that could make visitors feel what DIAMANTE WEAR stands for the second they landed on it. We needed a digital space that looked like our world: bold, spontaneous, and unapologetic, but also smooth and intuitive enough to actually make shopping enjoyable. That balance was tricky, and we needed experts who understood both emotion and conversion.

SOLUTION

How did you find Lil Big Things?

• Online Search
• Referral

Why did you select Lil Big Things over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They didn’t start with design tools. they started with conversations. They asked questions about our audience, our process, and even about our favorite street artists. It felt less like a project kickoff and more like a creative jam session.They took all of that insight and built a design system that captured our personality, gritty yet polished, rebellious yet refined. The color contrasts, type choices, and product displays all mirror the chaos and rhythm of street life but remain clean enough to keep users focused.

The way they restructured our user journey was a game changer. They simplified product discovery, removed friction from the checkout process, and made it easy to jump between collections without losing context. They also tested different layouts and visuals to see what truly resonated with our audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The shift was immediate. Our audience noticed. People started spending more time exploring collections, sharing screenshots of our product pages, and tagging us on Instagram stories saying things like “this site goes hard.” We even had a few loyal customers email us saying how smooth checkout felt compared to before

.Our team also feels more confident running campaigns now,  the design makes every launch look intentional and professional, without losing our underground feel. It’s like we finally have a digital space that’s growing with us, not holding us back.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Flawlessly. Communication was consistent, and they never made us feel like “just another client.” We had weekly check-ins, shared prototypes, and real conversations about what was working or not. Their project manager had that perfect mix of structure and creative flexibility,  deadlines were met, but ideas weren’t rushed.

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We loved their market research, the best we have seen in the market.

We also loved how they handled CRO. It never felt like a corporate tactic, they found organic, design-led ways to nudge users toward conversions without compromising our artistic edge.

Are there any areas for improvement or something Lil Big Things could have done differently?

Maybe just offering more behind-the-scenes knowledge sharing. I would’ve loved a workshop or two after the launch so our internal design team could learn from their process and carry that mindset into future projects.

BACKGROUND

Please describe your company and position.

I am the COO of Steadview Capital

Describe what your company does in a single sentence.

A growth and technology investment firm that invests in both public and private companies globally, with an emphasis on the U.S. and India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• Our previous website had grown outdated and was no longer matching the caliber of the companies we invest in or the international markets we operate across. Internally, our team faced recurring difficulties updating content quickly, and we lacked a seamless way to capture leads from potential investors or entrepreneurs looking to connect. We also needed a strong analytics foundation to understand where interest was coming from and how visitors were engaging with our content. The challenge wasn’t just aesthetic—it was about creating a modern, high-performing platform that could scale as our firm continues to expand in both the U.S. and Indian markets.

SOLUTION

How did you find Lil Big Things?

• Online Search
• Clutch Site

Why did you select Lil Big Things over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They guided us through a CMS migration to Webflow Enterprise, giving our team far more flexibility and speed when updating portfolio news, publishing market insights, or adding new team members. They handled CRM integration with HubSpot, which has transformed how we capture and nurture investor inquiries. They also built advanced analytics dashboards and implemented event tracking to show where our most engaged visitors come from and how our content performs. Beyond the technical execution, they worked with us to refine our messaging and improve our SEO footprint so we could attract the right talent and opportunities globally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact of the redesign has been tangible. Our internal team can now publish market insights within minutes instead of relying on external developers. The HubSpot integration has streamlined how we capture and qualify inbound interest investor and founder inquiries are automatically routed to the right team members. The analytics dashboard has become a daily tool for understanding where our audience comes from, which has influenced both our marketing efforts and the way we communicate our investment thesis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, Lil Big Things was exemplary. They provided clear timelines, maintained transparent communication, and never left us guessing about progress or next steps. We always felt like their team was fully invested in our success.

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They collaborated seamlessly with our internal communications team and were always willing to accommodate different time zones across the U.S., India, and our global offices.

Are there any areas for improvement or something Lil Big Things could have done differently?

If I had to note an area for improvement, it would simply be that their team is in high demand, so scheduling the initial discovery sessions required some coordination. That said, once the project started, their responsiveness and attention to detail exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the CEO of Lashkaraa

Describe what your company does in a single sentence.

Lashkaraa is about heritage and beauty. We’re about fashion that is timeless, but rooted in contemporary style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• We realized that our previous website no longer captured the evolving spirit of our brand. It felt functional but lacked the narrative depth and interactive features our customers were craving. We needed a digital space that could both honor our artisanal roots and present our clothing as forward-thinking style statements. Specifically, we wanted to improve marketing and engagement—integrating social proof, building a more dynamic email list, and creating localized campaigns to better connect with shoppers across continents.

SOLUTION

How did you find Lil Big Things?

• Referral
• Clutch Site

Why did you select Lil Big Things over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They took on a full redesign and redevelopment project, weaving in marketing and engagement features we hadn’t even considered. They built seamless Instagram shopping feeds and curated real customer photo galleries so that potential buyers could instantly see how Lashkaraa pieces look on everyday women worldwide. They designed a story-driven email capture pop-up that feels like an invitation into the “Lashkaraa World,” rather than just another subscription box. They also created localized campaign banners that automatically highlight the right festive promotions—whether it’s Diwali for our U.S. shoppers or Eid for our Middle Eastern audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation was immediate and tangible. The website now feels like stepping into an elegant, modern atelier with subtle nods to India’s textile heritage. Customers often comment that browsing our site feels like being personally guided through our collections.One memorable moment came during the Diwali season: the dynamic banners Lil Big Things created adjusted automatically to our visitors’ geographies, allowing us to run different festive messages without manual updates. We also noticed an organic increase in newsletter sign-ups because the email pop-up felt like a beautiful story introduction rather than a sales prompt.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From a project management standpoint, Lil Big Things were impressively organized. Weekly check-ins were clear and efficient, yet never rushed. They shared prototypes early, welcomed feedback without defensiveness, and handled time zone differences gracefully important for us as a global brand.

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their ability to merge heritage with contemporary digital strategy. They didn’t just make the site look pretty; they understood that our story is about the modern Indian woman effortlessly chic with a touch of tradition, and every feature reflects that.

Are there any areas for improvement or something Lil Big Things could have done differently?

If I had to suggest one area for improvement, it would be to expand their documentation for our internal team so we can independently make minor updates. That said, they’ve always been quick to answer questions when we reach out.

BACKGROUND

Please describe your company and position.

I am the CEO of Yuptel Telecom Spain

Describe what your company does in a single sentence.

Mobile & Fiber operator, telecom company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lil Big Things to accomplish?

• Ecommerce App & Website

SOLUTION

How did you find Lil Big Things?

Referral

Why did you select Lil Big Things over others?

Referred to me

How many teammates from Lil Big Things were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Very professional and good team work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Efficiency gains (e.g., reduced processing time, increased throughput)
Error rate reduction
Resource utilization improvement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They Delivered on time and responded all professionally

What was your primary form of communication with Lil Big Things?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They put real effort into what they do to get results as per the client's needs.

Are there any areas for improvement or something Lil Big Things could have done differently?

There is always need of improvments in each company, but what they did for us is what we were looking for.