LEVIEV'S

BACKGROUND

Please describe your company and position.

I am the CEO of of Couple Ai

Describe what your company does in a single sentence.

Our virtual speed-dating platform eliminates the frustration of those long, unbearable experiences and makes dating actually enjoyable again. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEVS to accomplish?

• To create a website

SOLUTION

How did you find LEVIEVS?

Online Search

Why did you select LEVIEVS over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEVS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Levievs offered to make my website, and that really meant a lot to me. I had no experience in making websites and little funds to throw at it; I was so grateful to be able to get their professional help. They had a plan for having this done, and we exchanged messages therein, which was informative enough to let me make decisions towards bringing me to consider exactly the pages that I wanted to create. Levievs responded quickly and answered all my queries. They did the backend for me so I then could insert my information to complete my website, which I'm very happy with. Thanks so much!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I designed a website to my liking without any experience and am really happy with the results. I'm also getting more clients now through my own website than I was getting through third-party websites.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I always refer them, as they deliver each stage of website development before the deadline. The team is very considerate of my personal situation and respects me, keeping my needs in mind.

What was your primary form of communication with LEVIEVS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their efficiency, and no misunderstandings or confusion occurred throughout this process.

Are there any areas for improvement or something LEVIEVS could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co-Chairman of Vitra Health

Describe what your company does in a single sentence.

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEVS to accomplish?

We sought assistance to upgrade our website for increased functionality, ease of use, and a modern look-all contributing to a far more engaging experience for our visitors at Vitra Health.

SOLUTION

How did you find LEVIEVS?

Online Search

Why did you select LEVIEVS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEVS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to enhance our company's website, but before making a full site, we wanted to test a simple version with our target audience. Our team was involved with other projects, so we needed a partner to help create and test it. Now, we are still working with Levievs on building the full website. 
It is focused on design, function, and content enhancement. Key deliveries included: comprehensive audit, responsive design, updated content, SEO optimization, performance improvements, and training materials for effective website management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Levievs brought about more organic traffic, better user engagement, higher conversion rates, quicker page load times, and extremely positive feedback from the users. It constitutes an important progress and success for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Levievs was brilliant at project management during our collaboration. They delivered project on time and communicated well with our team to address our needs and concerns. Their proactiveness allowed timely adjustments that have resulted in increased traffic, higher user engagement, increased conversion rates, and an overwhelmingly positive response from users, proving big steps and achievements were made for our company

What was your primary form of communication with LEVIEVS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They continued to support us after launching our website, thereby providing us with all resources and guidance necessary further.

Are there any areas for improvement or something LEVIEVS could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the Workday Analyst of Zendesk

Describe what your company does in a single sentence.

Zendesk powers exceptional service for every person on the planet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• Zendesk powers exceptional service for every person on the planet.

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Pricing fit our budget

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought LEVIEVS in for a comprehensive security overhaul that included full infrastructure assessment, penetration testing across our web apps and APIs, and vulnerability remediation where their team worked directly with ours to patch critical issues and strengthen our authentication systems. The key deliverables were a prioritized vulnerability report, 24/7 threat monitoring with incident response, quarterly compliance audits for GDPR and SOC 2, employee security training with simulated phishing campaigns, and an incident response playbook tailored specifically to our platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with LEVIEVS, we've seen zero successful security breaches and reduced our critical vulnerabilities by about 85%, which directly improved our security posture during SOC 2 audits. Our employee phishing click rates dropped from around 18% to under 4%, and we've cut our incident response time from hours down to minutes because their monitoring catches threats immediately.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was really solid - they hit every milestone on schedule and kept us updated through weekly calls and a shared dashboard where we could track progress in real time. Whenever we had urgent needs or questions, their team was incredibly responsive, often getting back to us within an hour, and that weekend incident I mentioned showed us they're genuinely available when it matters most.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

What really set them apart was how they became an extension of our team rather than just another vendor - they genuinely cared about our specific challenges and explained complex security issues in ways that made sense for both our technical staff and executives. Their availability during that weekend crisis and the way they proactively hunt for threats instead of just waiting for alerts showed us they're truly invested in keeping us protected, not just checking boxes.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Honestly, the only thing I'd mention is that their initial onboarding documentation was a bit heavy and could've been more streamlined, but once we got past that first week, everything else was smooth sailing.RetryClaude can make mistakes. Please double-check responses.

BACKGROUND

Please describe your company and position.

I am the Chief People Officer of Nielsen

Describe what your company does in a single sentence.

Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• Nielsen shapes the world’s media and content as a global leader in audience insights.

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Good value for cost

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought LEVIEV'S on board to develop a sophisticated AI-powered analytics platform that could process our massive consumer data streams and generate actionable insights in real-time. The key deliverables included a custom machine learning model for predictive consumer behavior analysis, an intuitive dashboard for our research teams, and comprehensive API integration with our existing data infrastructure that's now processing millions of data points daily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing LEVIEV'S AI solution, we've seen our data processing time drop by about 65%, which means our teams can now deliver insights to clients in hours instead of days. The predictive accuracy of our consumer behavior forecasting improved to around 87%, which has directly translated into better recommendations for our clients and honestly made our research division much more competitive in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was really solid - they used a sprint-based approach with weekly check-ins, and I'd say they hit about 90% of their deadlines, with the few delays being communicated well in advance with alternative solutions already mapped out. Whenever we needed adjustments or had concerns pop up, their team was incredibly responsive, usually getting back to us within a few hours and adapting quickly without the bureaucratic back-and-forth you sometimes get with larger vendors.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was their ability to truly understand our business context beyond just the technical requirements - they asked questions about our client relationships and market positioning that most dev shops wouldn't even think about. Their team also had this rare combination of deep AI expertise and practical business sense, so they'd often suggest solutions we hadn't considered that ended up saving us both time and budget while delivering better results.

Are there any areas for improvement or something LEVIEV'S could have done differently?

The documentation could have been a bit more detailed upfront, especially during the knowledge transfer phase where we had to circle back a few times to clarify some of the more technical aspects of the system architecture. Also, while their core team was excellent, there were moments during peak development when communication slowed down slightly because they were juggling multiple priorities, though they always course-corrected quickly once we flagged it.

BACKGROUND

Please describe your company and position.

I am the CEO, Hays UK & Ireland of Hays

Describe what your company does in a single sentence.

We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• offering advisory services such as learning and skill development

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Great culture fit

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed LEVIEV'S to build an AI system that could process thousands of candidate applications and client feedback forms we get every month, because our recruiters were drowning in data and missing important patterns. The scope covered natural language processing to analyze resumes and job descriptions, a predictive analytics engine to forecast which sectors would need more hiring in the next quarter, and sentiment analysis tools to gauge client satisfaction from their communications with us.The key deliverables included a fully functional web dashboard where our team could see real-time insights and recommendations, API integrations with our existing applicant tracking system and CRM so everything talked to each other seamlessly, custom AI models trained specifically on our historical recruitment data going back five years, and automated reporting features that generate weekly trend reports for our leadership team. They also delivered comprehensive documentation and ran three training sessions for our staff, plus they set up a staging environment where we could test new features before pushing them live.RetryClaude can make mistakes. Please double-check responses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our placement efficiency jumped by 38% in the first six months because the AI was matching candidates to roles way faster and more accurately than our manual process ever could. Client retention improved too – we saw a 22% reduction in churn because we were catching dissatisfaction early through the sentiment analysis and fixing issues before clients walked.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project manager was on top of everything – we had weekly check-ins every Thursday, and they used this shared board where we could see exactly what stage each deliverable was at, so there were never any surprises. They hit about 90% of their deadlines, and the few times they ran behind, they flagged it early and adjusted the schedule, plus whenever we requested changes or had concerns, someone from their team would respond within a few hours.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was how they took time to understand our recruitment business inside and out before writing a single line of code, rather than just throwing a generic AI solution at us like other vendors tried to do.

Are there any areas for improvement or something LEVIEV'S could have done differently?

The documentation could've been a bit more user-friendly for our non-technical staff, because some of our recruiters found it hard to troubleshoot basic issues without calling support every time.

BACKGROUND

Please describe your company and position.

I am the President of CityWalksNY

Describe what your company does in a single sentence.

Providing sightseeing tour guide service in New York City

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired Leviev’s to build custom software that could streamline our tour bookings and daily operation

SOLUTION

How did you find LEVIEV'S?

• Online Search
• Referral

Why did you select LEVIEV'S over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Leviev’s designed and developed a custom booking platform tailored to our business, with features for scheduling, payment integration, and user management. They also provided testing and ongoing support to ensure smooth performance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing the software, our booking accuracy has improved by over 40%, and we’ve seen a steady rise in online reservations. The automation features also reduced manual admin work, saving our staff several hours each week

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the entire project through Asana, keeping every task transparent and easy to track. Deliverables came in on schedule, and whenever we raised a need or concern, they were quick to adjust and provide solution

What was your primary form of communication with LEVIEV'S?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was that Leviev’s came highly recommended, and they lived up exactly to the way they were described. Their professionalism, clear communication, and ability to understand our unique business needs stood out. It felt reassuring to work with a team that actually delivered on their reputation

Are there any areas for improvement or something LEVIEV'S could have done differently?

Nothing major stood out for improvement; we were happy with the outcome and will definitely work with them again

BACKGROUND

Please describe your company and position.

I am the Chief People Officer at Databricks of Databricks

Describe what your company does in a single sentence.

Databricks is the Data and AI company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• To make the data from our company easy

SOLUTION

How did you find LEVIEV'S?

• Clutch Site
• Other

Why did you select LEVIEV'S over others?

Good value for cost

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LEVIEV'S conducted a comprehensive security audit of our cloud infrastructure and implemented advanced threat detection systems across our data platforms. They delivered penetration testing reports, deployed real-time monitoring solutions, and trained our team on incident response protocols.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our security incident response time improved by 95%, going from hours to minutes for threat detection. We also reduced false positives by about 60%, which means my team isn't wasting time chasing ghosts anymore.

Describe their project management. Did they deliver items on time? How did they respond to your needs?They hit most of their milestones on schedule, though we did push back the initial go-live by two weeks because of some data pipeline issues on our end. Whenever we had urgent requests or found bugs, their support team usually got back to us within a few hours, even outside business hours.
What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

They didn't just sell us a platform and disappear—their team actually sat down with our SOC analysts to understand our specific threat hunting workflows. The fact that we could customize everything without needing an army of consultants was a game changer for us.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Honestly, the initial onboarding took a bit longer than expected, but once we got rolling everything was smooth. Maybe just streamlining that kickoff process would help future clients get up to speed faster.Retry

BACKGROUND

Please describe your company and position.

I am the England, United Kingdom of Peak PEO

Describe what your company does in a single sentence.

Global employment, done right.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• As THE people-led Employer of Record, we pride ourselves on providing a friendly

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Pricing fit our budget

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Leviev's covers our entire customer service operation, handling everything from basic client inquiries to complex HR compliance questions that our PEO clients throw at us daily. They took over our main customer support line, email support, and even handle some of our after-hours emergency calls when clients have urgent payroll or benefits issues.Their team manages first-level support for payroll processing questions, benefits enrollment assistance, workers' compensation claims guidance, and general HR policy clarifications. When calls get really technical or require our internal expertise, they seamlessly escalate to our in-house team with detailed notes and context, so nothing gets lost in translation.The key deliverables we agreed on include maintaining our 90% first-call resolution rate and keeping average response times under 2 minutes during business hours. They also provide us with detailed monthly reports breaking down call categories, client satisfaction scores, and trend analysis that helps us spot recurring issues before they become bigger problems.Leviev's handles our client onboarding support too, walking new PEO clients through our systems and processes, which has freed up our account managers to focus on relationship building rather than basic setup questions. They've also taken over our benefits open enrollment support during peak seasons, which used to completely overwhelm our internal team every fall.RetryClaude can make mistakes. Please double-check responses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client satisfaction scores jumped from 78% to 91% within the first six months, and we've maintained a consistent 88% first-call resolution rate which is actually better than what we were achieving with our internal team. The biggest win has been reducing our average call wait times from nearly 4 minutes down to under 90 seconds, which our clients have definitely noticed and appreciated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LEVIEV'S project management has been really solid; they hit every milestone during the initial setup phase and had their team fully trained and handling calls within the 3-week timeline we agreed on. When we needed to quickly scale up support during our busy Q4 enrollment period, they brought on additional agents within just 5 days and maintained the same quality standards.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was how quickly their agents actually understood our PEO business model and started speaking our language with clients, rather than just reading from generic scripts like most outsourcing companies do.

Are there any areas for improvement or something LEVIEV'S could have done differently?

I wish they had been a bit more proactive about suggesting process improvements in the first few months - they're great at following our procedures, but it took some time before they started offering insights from their experience with other clients.

BACKGROUND

Please describe your company and position.

I am the Chairman and CEO of Amgen

Describe what your company does in a single sentence.

Biotechnology Research

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• To fight the world’s toughest diseases.

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project with Omni LEVIEV'S involved rebuilding our entire corporate website from the ground up, including a new responsive design that works seamlessly across all devices and a custom content management system that allows our marketing team to easily update product information and regulatory documents. The key deliverables included a complete site architecture redesign with improved user flow, integration with our existing CRM system for lead tracking, and comprehensive SEO optimization that's already showing improved search rankings for our key pharmaceutical terms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new website six months ago, we've seen our organic traffic increase by 73% and our lead conversion rate jump from 2.1% to 4.8%, which translates to about 150 additional qualified leads per month. The site's average page load time dropped from 8.2 seconds to under 3 seconds, and our bounce rate decreased by 35%, showing that visitors are actually engaging with our content instead of leaving immediately.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Omni LEVIEV'S was incredibly responsive throughout the entire process - they set up weekly check-ins and used a project management platform where we could track progress in real-time, and honestly they were better at keeping us on schedule than we were at getting them our content approvals. When we had to pivot mid-project because of new FDA compliance requirements, their team adapted quickly and didn't charge us extra for the changes, which really impressed our legal department.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?What really stood out was their deep understanding of the pharmaceutical industry - they came to our first meeting already knowing about FDA regulations and compliance requirements that we usually have to explain to vendors for weeks. Their lead developer actually had previous experience working with biotech companies, so when we mentioned things like adverse event reporting or clinical trial data presentation, they immediately knew what we were talking about and suggested solutions we hadn't even considered.
Are there any areas for improvement or something LEVIEV'S could have done differently?

The only minor issue we had was their initial timeline estimate was a bit optimistic - they quoted 12 weeks but it ended up taking 16 weeks, though to be fair some of that delay was on our end with content approval bottlenecks. I also wish they had been more proactive about suggesting additional features like a patient portal integration, which we ended up adding later as a separate phase that probably would have been more cost-effective to include from the start.

BACKGROUND

Please describe your company and position.

I am the HR Partner of GC Power

Describe what your company does in a single sentence.

Renewable Energy Semiconductor Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• To give a world energy leader that provides technology
• To provide solutions and services across the entire energy value chain from the point of generation to consumption

SOLUTION

How did you find LEVIEV'S?

Clutch Site

Why did you select LEVIEV'S over others?

Good value for cost

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved replacing our outdated turbine monitoring and predictive maintenance system with a modern, cloud-based platform that could handle real-time data from over 200 gas turbines across our fleet. LEVIEV'S developed a comprehensive dashboard that integrates with our existing SCADA systems and provides advanced analytics for failure prediction, maintenance scheduling, and performance optimization. Key deliverables included the core monitoring application, mobile apps for field technicians, automated alert systems, and seamless migration of 15 years worth of historical turbine data without any downtime to our operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementation, we saw our unplanned turbine downtime drop by 35% within the first six months, which translates to roughly $2.3 million in avoided revenue losses. The predictive maintenance capabilities helped us extend our average maintenance intervals from 8,000 to 12,000 operating hours while actually improving reliability metrics. Most impressively, our technicians now resolve field issues 40% faster thanks to the mobile diagnostics tools, and we've reduced our overall maintenance costs by about 18% while maintaining the same safety standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LEVIEV'S project management was honestly one of the best we've experienced - they used a hybrid approach that combined agile sprints with our more traditional milestone-based approval process, which worked perfectly for our corporate environment. Every deliverable came in on schedule over the 8-month timeline, and when we had to make some last-minute changes due to new EPA regulations, they pivoted quickly without pushing back the final deployment date. Their project manager was incredibly responsive and proactive about potential issues, often flagging concerns and proposing solutions before we even realized there might be a problem.

What was your primary form of communication with LEVIEV'S?

Email or Messaging App

What did you find most impressive or unique about this company?

What really set LEVIEV'S apart was their deep understanding of industrial operations - they didn't just build software, they actually took time to understand how our power generation business works and the real-world constraints we face. Their team included developers who had previous experience in energy sector projects, so they immediately grasped why certain features needed to work offline during network outages and why our data security requirements were so stringent. The most impressive part was how they proactively suggested optimizations we hadn't even considered, like integrating weather data to improve our predictive algorithms - it showed they were thinking strategically about our business, not just coding to specifications.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Documentation could've been more comprehensive for our internal teams.