LEVIEV'S

BACKGROUND

Please describe your company and position.

I am the OWNER of Askari Travel

Describe what your company does in a single sentence.

From the word for soldier in Swahili, "askari" means much more for Africans. To "send an askari" means to send ahead a trusted scout; a person with a keen ability to discern the facts, record the details, and always come back with the goods. That's Askari Travel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired them to build a chatbot that could handle our repetitive customer questions so our team could focus on the complex stuff that actually needs human help

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built us a smart chatbot integrated with our booking system that handles FAQs, booking modifications, and travel recommendations, plus gave us a dashboard to manage responses and track performance. The main deliverables were the AI bot itself, CRM integration, admin dashboard, staff training, and ongoing support for the first 3 months

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our customer service team went from being overwhelmed with the same basic questions all day to actually having time to help guests with real travel planning needs. The bot now handles most of the routine stuff automatically, and our guests love getting instant answers instead of waiting on hold

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were super responsive - never waited more than a few hours for replies, but honestly ran about 2 weeks behind their original timeline, though the quality made up for the delay

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They built a bot that actually gets context and remembers what customers said earlier in the conversation, instead of one of those frustrating "sorry, I don't understand" bots. Plus their team genuinely cared about making it work for our specific business, not just delivering generic tech

Are there any areas for improvement or something LEVIEV'S could have done differently?

None for now they did a great work I recommed them for everyone

BACKGROUND

Please describe your company and position.

I am the CEO of Ability Today

Describe what your company does in a single sentence.

Ability Today is an online knowledge hub, providing resources on products, services and organisations for the disabled community

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?
We hired LEVIEV'S to build an AI chatbot that could automatically handle our high-volume basic inquiries

SOLUTION

How did you find LEVIEV'S?

• Online Search
• Clutch Site

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired LEVIEV'S to build an AI chatbot that could automatically handle our high-volume basic inquiries - program eligibility, scheduling, and resource requests - with full integration into our existing website and CRM system. Key deliverables included the custom chatbot with natural language processing, admin dashboard for managing responses, integration with our appointment booking system, and comprehensive staff training on the platform.RetryClaude can make mistakes. Please double-check responses

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our response time to community inquiries dropped from 2-3 days to immediate, and we're now handling 40% more requests with the same staff size. The chatbot successfully resolves 78% of initial inquiries without human intervention, allowing our team to focus on complex cases that truly need personal attention

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept everything organized through Asana, which made it super easy for us to track progress, and honestly, they were ahead of schedule on most milestones. Whenever we had questions or needed tweaks, they'd respond within hours and implement changes without making us feel like we were being a pain about it

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing specific to mention.

Are there any areas for improvement or something LEVIEV'S could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Co-founder & CEO of Boral Agency

Describe what your company does in a single sentence.

Boral Agency is a full-service digital marketing firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

We needed AI chatbots that could handle customer inquiries for our e-commerce clients while actually converting conversations into sales, not just providing generic responses

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LEVIEV'S developed custom AI chatbots for three of our major e-commerce clients, including natural language processing, CRM integration, and lead qualification workflows. Key deliverables included bot training, admin dashboards for our team, and seamless integration with existing customer service platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw significant jumps in customer engagement rates and nearly doubled our lead-to-sale conversion compared to our previous chat solutions. The bots now handle the majority of initial customer inquiries autonomously, which has completely transformed our clients' support workflow efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ran about two weeks behind the original timeline due to scope changes, but their communication was excellent with weekly updates and they were upfront about any delays from the start

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They actually took time to understand our clients' businesses instead of just jumping into coding 

Are there any areas for improvement or something LEVIEV'S could have done differently?

None to think about they are good to work with

BACKGROUND

Please describe your company and position.

I am the CEO of ER Katy

Describe what your company does in a single sentence.

ER Katy offers 24-hour / 7 days per week emergency medical care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired LEVEIV to develop an intelligent AI chatbot that could handle patient inquiries, appointment scheduling

SOLUTION

How did you find LEVIEV'S?

Referral

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LEVEIV'S developed a comprehensive AI chatbot solution integrated with our existing patient management system, featuring natural language processing for appointment scheduling, symptom assessment, insurance verification, and after-hours patient support. Key deliverables included the fully functional chatbot, seamless EHR integration, staff training materials, compliance documentation for healthcare regulations, and ongoing technical support with regular performance optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing LEVEIV's chatbot, we've seen a dramatic reduction in routine phone calls to our front desk by nearly half, with the vast majority of patient inquiries now resolved instantly without human intervention, and our patient satisfaction scores improved significantly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LEVEIV'S demonstrated excellent project management throughout our collaboration, utilizing Asana to keep everything organized and transparent - we could see real-time progress updates, milestone completions, and upcoming deliverables at any time

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about LEVEIV was their commitment to long-term partnership - even six months after project completion, they still proactively monitor our chatbot's performance and provide ongoing support without additional charges

Are there any areas for improvement or something LEVIEV'S could have done differently?

None. they exceeded all expectations

BACKGROUND

Please describe your company and position.

I am the CEO of Minett Capital

Describe what your company does in a single sentence.

Minett Capital is a specialized real estate investment and development firm that targets opportunities to create vibrant communities and supports property technology initiatives that transform operations and projects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired LEVIEV'S to develop a custom AI chatbot that could handle our high volume of initial client inquiries and automate our lead qualification process

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LEVIEV'S developed a custom AI chatbot integrated with our website and CRM that handles property inquiries, schedules viewings, provides market data, and pre-qualifies leads. Key deliverables included the chatbot system, CRM integration, agent dashboard for lead management, and comprehensive training for our team.RetryClaude can make mistakes. Please double-check response

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a 40% increase in lead capture within the first quarter and our agents now spend 60% less time on repetitive inquiries, allowing them to focus on actual deal closures. The chatbot handles over 70 initial client interactions daily with 85% accuracy, significantly improving our response time and client satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was solid with regular updates and quick responses to our requests, though delivery was about 2 weeks later than promised - but they handled our mid-project changes really well without any pushback

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their genuine commitment to understanding our specific business processes rather than just pushing a one-size-fits-all solution - they really listened and adapted to our unique need

Are there any areas for improvement or something LEVIEV'S could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of DivInc

Describe what your company does in a single sentence.

DivInc is a Texas-based non-profit organization dedicated to promoting social and economic equity through entrepreneurship.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired LEVIEV'S to build a chatbot that could handle our repetitive donor, volunteer, and general info inquiries so our small team could focus on actual mission work instead of answering the same questions all day

SOLUTION

How did you find LEVIEV'S?

Referral

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They built us a comprehensive chatbot that handles three main functions - donor inquiries and donation processing, volunteer coordination and signup, plus general organizational information - and integrated it seamlessly with our existing website. The key deliverables included the fully functional chatbot, staff training sessions, documentation, and ongoing technical support for the first six months

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our response time to inquiries dropped from 24-48 hours to instant, and we saw a 40% increase in volunteer signups within the first three months since people could register immediately instead of waiting for follow-up emails. Most importantly, our staff time spent on repetitive questions decreased by about 75%, allowing us to focus on actual program development and donor relationship building

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent - they delivered everything on schedule, provided weekly progress updates, and were super responsive to our feedback and change requests without any pushback or surprise fees

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their proactive approach to accessibility - they built in features for visually impaired users and non-English speakers without us even asking

Are there any areas for improvement or something LEVIEV'S could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the CEO of Tripoint Search LLC

Describe what your company does in a single sentence.

Legal recruitment experts supporting law firms and corporations nationwide

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired Leviev's to develop an AI bot system for predictive maintenance, quality control automation, supply chain optimization, and production efficiency improvements

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our project with Leviev's focused on developing a comprehensive AI bot system for our manufacturing operations. Their team created an integrated platform that connects with our existing factory systems to provide a unified control interface. The AI bot monitors equipment in real-time to predict maintenance needs, uses computer vision to catch quality defects, and analyzes supply chain data to anticipate disruption

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since bringing Leviev’s on board to develop our AI bot, we’ve seen a real shift in how smoothly things run at CMC. Before the bot, our teams were constantly bogged down with repetitive questions everything from machine troubleshooting to tracking orders or pulling up safety procedures. Now, those questions get handled instantly, day or night. It’s like having a super-knowledgeable teammate who never sleeps

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leviev’s managed our entire project seamlessly through Asana, keeping every task transparent, on track, and incredibly well-communicated from start to finish

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how they integrated with our existing systems rather than requiring us to overhaul everything. The implementation was phased and thoughtful, with minimal disruption to ongoing operation

Are there any areas for improvement or something LEVIEV'S could have done differently?

NONE, there’s always room for improvement as they continue to grow and refine their process.

BACKGROUND

Please describe your company and position.

I am the CEO of TESSA

Describe what your company does in a single sentence.

TESSA strives to realize our vision of a community free of violence for all.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired LEVIEV’S to help us improve patient communication and streamline appointment scheduling. Their AI bots have been crucial in making our processes more efficient, allowing us to focus more on providing exceptional care

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LEVIEV’S worked with us to integrate AI-driven solutions designed to enhance patient engagement and streamline our internal processes. Their work focused on developing intelligent chatbots and automation tools that handle patient inquiries, appointment scheduling, and reminders.
The key deliverables included an AI-powered chatbot capable of answering frequently asked questions, a smart appointment scheduling system that syncs with our existing tools, and automated follow-up reminders to ensure patients never miss an appointment. They also set up a system for real-time data analysis, allowing us to better understand patient needs and improve our services based on these insights

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with LEVIEV’S, we've seen a noticeable improvement in how we interact with patients. Response times have become much faster, and scheduling appointments is now a seamless process 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LEVIEV’S handled project management with great professionalism. They maintained clear communication throughout the process, keeping us updated on progress and ensuring everything was on track

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about LEVIEV’S was their approach to collaboration. They really took the time to listen to us and understand the challenges we were facing.

Are there any areas for improvement or something LEVIEV'S could have done differently?

Honestly, there’s nothing I can think of that LEVIEV’S could have improved on

BACKGROUND

Please describe your company and position.

I am the Founder at of Exodus Capital

Describe what your company does in a single sentence.

We are in the business of exiting clients out of assets and into opportunities. We broker with a cycle-awareness approach with the goal of transforming client equity into cash flowing investments. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• Leviev’s helped us build a custom AI bot from the ground up

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with them to create a tailor-made AI chatbot, designed to manage the first steps of interacting with potential clients. The primary aim was to automate the process of identifying promising leads. This way, the bot could interact with people visiting our website and social media pages, provide answers to straightforward questions, and sift out the high-potential leads for our team to pursue further

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we introduced the AI bot, the outcomes have been quite remarkable. To begin with, the time it takes to respond to leads has decreased dramatically; tasks that previously required hours or even days are now addressed instantaneously. This improvement has enabled us to convert more promising leads as they receive immediate feedback, maintaining their interest and engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

How did they respond to your Working with Leviev’s on this project was smooth from start to finish. Their team was really organized and kept everything on track

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out about Leviev’s wasn’t just their technical expertise, but their ability to truly understand the heart of our business

Are there any areas for improvement or something LEVIEV'S could have done differently?

Nothing 

BACKGROUND

Please describe your company and position.

I am the Founder of STATEABLE

Describe what your company does in a single sentence.

Stateable is a data management software platform that uses artificial intelligence to manage commission data for insurance agencies and FMOs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LEVIEV'S to accomplish?

• We hired Leviev's on board to create an AI bot that we believe will greatly improve our customer support and claims processes here at Stateable.

SOLUTION

How did you find LEVIEV'S?

Online Search

Why did you select LEVIEV'S over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from LEVIEV'S were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Leviev's was hired to develop and implement an AI chatbot solution specifically designed for Our customer support and claims processing operations. The bot successfully automated routine customer inquiries while allowing human staff to focus on more complex issues, resulting in significant improvements to customer satisfaction and operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Leviev's AI bot really made a difference at Stateable Insurance. It took care of 70% of the usual customer questions, letting our support staff tackle the trickier stuff. We saw a 22% jump in customer happiness in just the first three months. Plus, the claims process got a lot smoother, shaving off about 2.5 days from the average processing time. All in all, the bot didn't just make things better for customers, it also made our operations run more smoothly, proving the project was a real win.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leviev's project management was truly impressive throughout the entire process. They were incredibly organized and maintained open communication with weekly check-ins and regular progress reports. Their team was also extremely receptive to feedback and handled any last-minute adjustments with ease.

What was your primary form of communication with LEVIEV'S?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out to us about Leviev's was their deep understanding of our business. They didn't just hand us a bot; they crafted a solution that genuinely met the needs of our insurance company, and that attention to detail was evident throughout

Are there any areas for improvement or something LEVIEV'S could have done differently?

Nothing