Intactdia

BACKGROUND

Please describe your company and position.

I am the CEO of Nova Social Media & Marketing

Describe what your company does in a single sentence.

Nova Social Media & Marketing is a modern media company based in Amherst, Nova Scotia, that specializes in social media management, video production, branding, and digital marketing strategy for businesses and brands in Nova Scotia, New Brunswick, and Prince Edward Island.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• Our goal was to reduce manual work, improve communication efficiency and gain better visibility into our operations.

SOLUTION

How did you find Intactdia?

• Online Search
• Clutch Site

Why did you select Intactdia over others?

• Great culture fit
• Good value for cost

How many teammates from Intactdia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia team worked closely with us to design and develop a fully customized web based platform that integrated campaign tracking, social media scheduling, content approval workflows and analytics dashboards.

The solution included: 

A responsive and modern user interface that aligned with our brand identity.

A content approval system that allowed clients to review and approve posts directly within the platform. 

A centralized dashboard for managing multiple client accounts. 

Automated reporting tools that pulled performance data from various social media APIs. 

Role-based access controls for our team and clients to ensure data security. 

Throughout the project, Intactdia provided UI/UX design, backend development, API integration, quality assurance testing and post launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The platform has significantly improved our operational efficiency and client satisfaction. Our team can now manage more client campaigns without compromising quality.
• The automated reporting feature has also reduced our administrative workload and enhanced transparency with clients.
• Overall, it has become an essential part of our daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intactdia project management was excellent. They maintained clear communication through weekly updates and milestone reviews. All deliverables were completed on schedule, and any minor adjustments we requested were handled promptly. They were proactive in identifying potential challenges and provided practical solutions before they became issues.

What was your primary form of communication with Intactdia?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their deep technical expertise combined with a genuine commitment to understanding our business goals.

The Intactdia team didn’t just build software; they created a solution that perfectly fit the way our agency operates.

Their ability to translate our ideas into a functional and intuitive product was truly impressive.

Are there any areas for improvement or something Intactdia could have done differently?

The only minor suggestion would be to include more in depth user training materials for our staff after deployment.

However, their team was always available to provide support whenever needed, so this wasn’t a major issue.

BACKGROUND

Please describe your company and position.

I am the Senior Staff Engineer of Thirty Madison

Describe what your company does in a single sentence.

Telehealth

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired Intactdia to build a production-level website that could support a growing brand, not just a marketing site. Our goals were to create a fast, modern web experience with a strong visual identity, introduce custom animations without hurting performance, improve SEO foundations, and set up a CMS that our internal team could actually use day to day without developer involvement.

SOLUTION

How did you find Intactdia?

Clutch Site

Why did you select Intactdia over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia handled the full web development process. This included translating design concepts into a polished front-end, implementing custom animations that felt intentional rather than decorative, setting up a clean CMS structure, and optimizing the site for speed and search visibility.

They also paid close attention to layout consistency, responsiveness across devices, and code cleanliness, which made the site easier to maintain after launch. The end result was a cohesive website where design, content, and performance all worked together rather than feeling stitched together.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website loads significantly faster than our previous version, performs smoothly across devices, and has a much clearer content hierarchy. SEO fundamentals such as metadata, page structure, and crawlability were properly implemented, which positioned the site well for future growth. Internally, the CMS reduced friction around content updates and removed the need for ongoing developer support for simple changes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was structured and dependable. Timelines were realistic, milestones were met, and communication was consistent throughout the project. When we requested changes or refinements, they responded quickly and often suggested better alternatives rather than simply executing instructions without context.

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail stood out. Small things like animation timing, spacing consistency, and performance trade offs were handled thoughtfully. They clearly care about how a site feels in real use, not just how it looks in screenshots.

Are there any areas for improvement or something Intactdia could have done differently?

The overall experience was very strong.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Trendex

Describe what your company does in a single sentence.

Trendex is a logistics and cargo delivery platform that allows users to register, manage and track parcel shipments from abroad (such as Turkey and the USA) to Azerbaijan with online tools, pricing calculators, and service options like pickup or courier delivery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• Full automation of the entire logistics process was required for the logistics company Trendex.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

High ratings

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Simple custom web design
• IOS and Android applications
• A courier management system
• An SMS notification system
• Two integrated payment systems
• Foreign and local warehouse management panels
• Integration with the National Customs system
• Reception and operator panels with detailed statistics
• A referral system
• A promo code system
• Check printer integration
• A shipping cost calculator

Additionals are provided:
• Search engine optimization
• Social media marketing
• Google Search advertising
• Display advertising

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved operational efficiency by reducing manual work, speeding up logistics workflows, and minimizing errors. The website and apps increased user engagement, while SEO drove steady organic traffic growth and higher-quality inbound leads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent. They delivered all required functionalities, and the automation of our logistics processes increased business efficiency by two to three times.

What was your primary form of communication with Intactdia?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep technical expertise in coding, combined with the ability to translate complex requirements into stable, scalable solutions.

Are there any areas for improvement or something Intactdia could have done differently?

No, based on my experience.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of a translation company based in Azerbaijan.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish for your translation company?

We hired Intactdia to handle our SEO.

SOLUTION

What was the scope of their involvement?

We partnered with Intactdia for six months. I don’t know the details of the work they did, but they ensured we would rank in the top three on Google.

What is the team composition?

I don’t know how many teammates from Intactdia were assigned to our project.

How did you come to work with Intactdia?

We found Intactdia through an online search. We chose them over other options because they had high ratings.

What is the status of this engagement?

We worked with Intactdia from January–June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received more traffic from organic search, and our search engine ranking improved.

How did Intactdia perform from a project management standpoint?

We communicated via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

Intactdia delivered what they promised.

Are there any areas they could improve?

I don’t think there’s anything they could have improved.

BACKGROUND

Please describe your company and position.

I am the CEO and General Manager of Mercator Medical S.A.

Describe what your company does in a single sentence.

Mercator Medical Group is a global concern recognizable in medical industry, based on Polish capital. For over 29 years Mercator has provided – as a producer and distributor – a full range of disposable medical products, mainly gloves (examination, surgical, protective, household, heavy-duty), dressings, disposable apparel, and non-woven surgical drapes. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

We wanted to increase awareness of our home healthcare services and generate enquiries through digital channels

SOLUTION

How did you find Intactdia?

• Online Search
• Clutch Site

Why did you select Intactdia over others?

• High ratings
• Good value for cost

How many teammates from Intactdia were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intactdia developed a user-friendly website and managed social media campaigns focused on service awareness, patient education, and lead generation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Social media engagement increased significantly, and online enquiries grew by over 45%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered all milestones on time and responded quickly to feedback

What was your primary form of communication with Intactdia?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to align healthcare messaging with patient-focused digital marketing

Are there any areas for improvement or something Intactdia could have done differently?

No significant improvements were needed.

BACKGROUND

Introduce your business and what you do there.

I’m the IT director of CFS Group, a professional cleaning services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intactdia?

We needed to develop a professional website.

SOLUTION

What was the scope of their involvement?

Intactdia developed a corporate website for our professional cleaning services company. The project started with requirements gathering to understand our services, target audience, and business goals. Based on this, the team planned a clear site structure, covering pages such as Home, About, Services (including facade cleaning, commercial cleaning, office support, and consulting), Gallery, Testimonials, Careers, and Contact.Intactdia handled front-end and back-end development, delivering a responsive, desktop-first website with a professional visual style aligned with our brand. The website was built on a CMS to allow easy content management, including service pages, image galleries, and testimonials. The team also implemented interactive elements such as contact and quote request forms to support lead generation.Additional work included content integration, basic on-page SEO setup (meta tags, image optimization, structured content), performance optimization, and cross-browser/device testing. The final deliverables were a fully functional, responsive website, CMS access for us, integrated contact forms, optimized performance, and a live deployment with post-launch support to ensure stability and usability.

What is the team composition?

We worked with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

Intactdia was referred to me.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intactdia’s project delivered measurable improvements in our online presence and lead generation, including increased website traffic, higher engagement on key service pages, improved page load speed, and a noticeable rise in qualified inquiries through the website’s contact and quote request forms after launch.The biggest contributors to these results were the clear service-focused site structure, desktop-optimized layout, fast page load performance, and prominent call-to-action elements such as contact and quote request forms. In addition, the professional visual presentation, portfolio/gallery section, and SEO-friendly content helped build trust with visitors and improved both engagement and conversion rates.

How did Intactdia perform from a project management standpoint?

Intactdia delivered on time. We communicated via email and messaging apps.

What did you find most impressive about them?

What stood out most was Intactdia’s strong understanding of our business goals, their ability to translate complex requirements into a clean and professional website, and their proactive communication throughout the project. The team’s attention to detail, responsiveness, and focus on delivering measurable results made the collaboration particularly effective.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I'm the business development manager of Orca Offshore. We provide lifting, rigging, marine equipment supply, inspection, testing, certification, and training services to the oil, gas, marine, and construction industries, focusing on workforce competence and international standards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish for your business?

We needed help with advertising.

SOLUTION

What was the scope of their involvement?

Intactdia has been responsible for site preparation, consulting, marketing advice, and advertising. The team has delivered web advertising and suggestions for further development.

What is the team composition?

We've worked with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

We found them on Clutch and chose them because they offered good value for the cost.

What is the status of this engagement?

We started working with them in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've received excellent feedback from customers about our new website. They're happy to see such new products. Additionally, we've noticed a 20% increase in website traffic and inquiries.

How did Intactdia perform from a project management standpoint?

Intactdia has delivered everything on time and in a proper manner. We communicate via in-person meetings.

What did you find most impressive about them?

Intactdia's creative approach is impressive.

Are there any areas they could improve?

In my opinion, everything is fine.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of Nutri Agro, an agriculture company. We sell fertilizers and plant protection products and provide consulting services to farmers on their proper use.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intactdia?

We needed to strengthen our digital presence, increase brand awareness, and attract more potential customers.

SOLUTION

What was the scope of their involvement?

Intactdia has handled the full scope of digital development for us. Their main deliverables include creating a brand-new website from scratch, implementing SEO strategies, and providing ongoing technical support and maintenance to ensure stable and effective website performance.

Intactdia has designed and developed a new website from scratch. They’ve handled the visual design, developed custom features tailored to our needs, and created all the website content.

What is the team composition?

We’ve worked with two teammates from Intactdia.

How did you come to work with Intactdia?

We found them through an online search. We chose them because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in September 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a fully functional website built from scratch, improved search engine rankings due to SEO strategies, and more inquiries from potential customers. Since working with Intactdia, our website traffic has increased by approximately 35%, search engine rankings for key keywords have improved by around 30%, and customer inquiries have risen by nearly 40%.

Moreover, our conversion rates have improved by approximately 30%–35%, and user engagement on the site, including page visits and time spent, has increased significantly.

How did Intactdia perform from a project management standpoint?

Intactdia’s project management is highly professional and organized. They coordinate tasks efficiently, communicate clearly, and consistently deliver on time, meeting all agreed deadlines. We communicate through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

What we’ve been most impressed about working with Intactdia is their combination of technical expertise and personalized support. They understand our industry, provide practical guidance, and are always responsive and proactive in addressing our needs. Their ability to manage multiple aspects of our digital presence — including website development, SEO, and ongoing technical support — sets them apart.

Are there any areas they could improve?

Overall, our experience with Intactdia has been very positive. Their communication, responsiveness, and quality of work have been consistently excellent, and there have been no significant areas that require improvement.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Deskify

Describe what your company does in a single sentence.

Deskify is the Second Student Club created by Huawei company under the Huawei Ambassadors Program.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish?

• We hired intactdia to improve our online visibility and strengthen our presence across key review platforms.

SOLUTION

How did you find Intactdia?

Online Search

Why did you select Intactdia over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Intactdia were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They supported profile optimization, review strategy, and ongoing reputation management to keep our brand consistent and credible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw better profile engagement and an increase in inbound interest, while reducing internal effort.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear, timelines were met, and the process was well organized.

What was your primary form of communication with Intactdia?

Virtual Meeting

What did you find most impressive or unique about this company?

Their platform expertise and practical, results-focused approach were impressive.

Are there any areas for improvement or something Intactdia could have done differently?

More frequent performance updates would be helpful, but overall a solid experience.

BACKGROUND

Introduce your business and what you do there.

I’m the co-managing director of Suyum Az, a retail company that sells water filters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intactdia to accomplish for your business?

We needed animated videos, a professional website, and complete digital marketing. I was looking for professionalism and quality in each part of the work.

SOLUTION

What was the scope of their involvement?

Initially, we collaborated with Intactdia on smaller projects such as Google Ads and animated videos. After observing the quality of their work, we entrusted them with redesigning our website and managing our SEO and SMM activities. They also helped develop our brand identity through social media.Currently, we’re working on a more complex project that requires advanced functionality. We’re building an integrated system that includes a website and iOS and Android applications. Customers will be able to place orders and make payments directly through these platforms.Additionally, certain components of our water filters require periodic replacement, so we’re implementing automation to manage this process. Customers will receive automatic notifications when parts need to be changed, and they’ll provide consent for our technician to visit and complete the replacement.

What is the team composition?

We work with 2–5 teammates from Intactdia.

How did you come to work with Intactdia?

We found them through an online search. We chose them because they offered good value for the cost.

How much have you invested with them?

We’ve spent more than $150,000.

What is the status of this engagement?

We started working with them in July 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Once we began working with Intactdia, the volume of customers coming from the channels we entrusted to them — particularly SEO — increased significantly, maybe more than 500%. We regularly ask new customers how they found us, and the majority report discovering us through Google search, driven by the SEO efforts implemented by Intactdia. Moreover, our business has grown significantly, and we’ve developed new ideas and requirements. For example, our first major engagement with Intactdia was several years ago, and based on that positive experience, we’ve now commissioned them to redesign our website again.

How did Intactdia perform from a project management standpoint?

We communicate via in-person meetings, emails, and messaging apps.

What did you find most impressive about them?

We’re very satisfied with the professionalism, technical expertise, and reliability of the Intactdia team. We’ve been impressed with the way they combine creativity with professionalism, which has always been a top priority for us.

Are there any areas they could improve?

There’s nothing they need to improve.